nzhuchkov y23nzhuchkov 20241225 (send the link to your google doc (in edit mode!) icons8-reading-100.png quarterly test Prepare for quarterly test vocab pre teach functional language grammar focus smartphone or tablet device listening Download onto your phone or tablet and listen carefully. ]]> sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc sbook_plugins/payment_history_generated_from_xml_clog_sbook.inc Nikita Zhuchkov zhuchkov94@gmail.com 20240724 bday 30 yrs old Alenka - wife B1+? Head of Innovations New tech & digital products Russian Post Mineapolis University manage-t role MTS - head of R&D Head of Innovations - GazProm Bank e bicycles drones self-service delivery 20231030 head of MTS digital strategy how to use technologies how will evolve in 5-10 years & make profits ~80% resources in English how to remain sustainable (unlike ESG) despite black swans create own Alisa-like virtual assistant or virtual, open source platform analytics & predictions → architecture → data science → cyber security → IT free vpn turbo vpn https://www.ledgerinsights.com/russia-law-digital-asset-sanction-busting-payments/ = alternative to classical instruments (e.g. shares, credits...) ~ cryptocurrency → use for transactions rather than speculation = sanctioned alternative! try cryptocurrency sx 15/18% commission! alternative: buybit peanuts peer2peer cryptocurrency shelp shopping help Figma - UX design 20241225 15:30-16:30 1.5 active Review of future perfect vs future continuous By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.2 Employee retention https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book) https://disk.yandex.ru/i/yXEWe5SxLJbPjQ (work book ← optional homework) Optional homework English Grammar in Use - Intermediate by Murphy, Cambridge University Press Unit 24 future perfect vs future continuous icons8-hand-with-pen-100.png Complete exercises key to exercise Check your answers with the key at the end of the file pg 49 ex 24.1 24.2 english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit24_future_perfect_future_continuous_will_have_done_will_be_doing_w_key.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook bups/english_grammar_in_use_intermediate_murphy_selection/english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit24_future_perfect_future_continuous_will_have_done_will_be_doing_w_key.pdf ]]> The One before last previous one I hope we will move to a new one apartment What do you think will you will do be doing 10 years from now? ]]> worked /'wə:kt/ 20241219 12:00-13:00 1.5 active Employee retention By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.2 Employee retention pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book) https://disk.yandex.ru/i/yXEWe5SxLJbPjQ (work book ← optional homework) zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1

]]> grammar_prepositions_selection_b1_02.csv grammar_prepositions_selection_b2_01.csv grammar_prepositions_selection_b2_02.csv active textbook ✓ depends on your career ambitions (...) Are menial♣ tasks an effective way to motivate employees? 〆most probably not ♣ menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid pg 10 ex 1 2 Lead in pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off pg 10 ex 4 reading for detail

Named generations in the Western world (Wikipedia)

]]> active textbook pg 11 ex 5 C grammar ]]> 20210403-1213 Future perfect vs present perfect active grammar 3 Speaking wip edit_ol_qa pix/icons8-collaboration-100_white.png Discuss in groups the following questions. Practise present perfect and future perfect. What have you already done today? What will have you finished by the end of the week? 20210403-1027 Future simple vs future perfect active grammar Which action is 'in progress'? ✓ (4~5) I will be travelling next week = future continuous Which action is a 'point in time'? ✓ (4.5) I will visit the customer (on Tuesday) = future simple Which action will be completed by a certain time? ✓ (5) I will have signed the contract = future perfect ]]> 20210120-1440 Future continuous vs future perfect active grammar wip textbook ]]> 4 Speaking wip edit_ol_qa prep_ol_qa Explain what you need to do to complete your project by its deadline. Before I contact the customer... ✓ I will have met my boss & discussed our targets I'll have rehearsed my sales pitch. to rehearse = to practise or make people practise a play, piece of music, etc. in preparation for a public performance I will be travelling on a business trip and... I'll be flying from one plant to another I will need to recruit a team a month before the peer review starts Before I leave.., Before I leave I will have signed the relevant papers. Before the peer review starts all participants should have adequate authorisation for visiting the plant. If we want to reach a win/win solution... We will have been negotiating for a long time. We will have been preparing for a long time We will have been thinking about the transients for a long time transient = continuing for only a short time, temporary active textbook pg 11 ex 6 grammar pg 11 ex 7 A B speaking ]]> retention = action of keeping sth rather than losing it or stopping it menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid sabbatical = period of time when sb, especially a teacher at a university, is allowed to stop their normal work in order to study or travel to pay off = to yield a profit or result humane /hju:ˈmeɪn/ = showing kindness towards people and animals by making sure that they do not suffer more than is necessary Millennials = also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996. Most millennials are the children of baby boomers and early Gen Xers; millennials are often the parents of Generation Alpha will if you will be fired... ]]> 20241211 15:30-16:30 1.5 active Values of corporate culture By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.1 Workplace culture pg 9 ex 7 vocab https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book) https://disk.yandex.ru/i/yXEWe5SxLJbPjQ (work book ← optional homework) todo ✓ review prepostions zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Business Partner B2 Unit 1 Corporate culture active textbook ✓ senior staff ♠ pay structure = collocation pg 8 ex 5 vocab T / Cl How will organisational behaviour♣ in a state company differ from a private enterprise? 〆probably less teamwork in a state company (due to micro control by middle managers) ✓ probably more teamwork in a private enterprise (as a result of empowerment) ♣ organisational behaviour = how people in an organisation work together & how this affects the organisation as a whole pg 9 ex 6 vocab set for homework pg 9 ex 7 vocab T / Cl Does an open-plan office help improve the working atmosphere? ✓ encourages team working 〆may feel irritating to staff who need to concentrate pg 9 ex 8 A B speaking ]]> 1 pix/icons8-collaboration-100_white.png Assessing corporate culture values Evaluating corporate culture active wip deck_shuffled_lines_halign prep_deck_shuffled_lines_halign What values are important to you in a company's culture? What would make you want to join or leave a company? Are you a good fit for the corporate culture of your target company?
top priorities
high on the agenda
less important
]]> active textbook 〆working long hours 〆work-life balance pg 9 ex 9 A B role play ]]> active textbook ✓ on average = prepositional phrase The company needs to sell some assets [due to | out of] necessity ✓ out of necessity = collocation + prepositional phrase You pay off [money | a loan]? ✓ a loan = collocation You made a mistake [of | with] the figures ✓ with → logical construction ≠ collocation You are proud [on | of] your performance ✓ of → logical construction (origin, source) = collocation You pride yourself [in | on] performance / doing well ✓ in ~ about = collocation → preposition may change depending on the noun or the verb! Lexical material: American English vs British English expressions with prepositions and particles 
American English                  British English
check something (out)             check something
different from/than               different from/to (see 155)
do something over/again           do something again
in a course                       on a course
live on X street                  live in X street
look around the church            look (a)round the church (see 60)
meet somebody (by chance) /       meet somebody
meet with somebody
    (planned)
Monday through/to Friday          Monday to Friday
on a team                         in a team
on the weekend                    at the weekend
ten after/past four (time)        ten past four
ten to/of/before/till four        ten to four
]]> 20241211-1612 Prepositions active review 20241211-1613 Prepositions active review 20241211-1614 Prepositions active review organisational behaviour = how people in an organisation work together & how this affects the organisation as a whole hierarchy /ˈhaɪərɑ:kɪ/ 20241206 08:30-09:30 1.5 active BUSINESS PARTNERS B2 | Unit 1 | Corporate workplace By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.1 Workplace culture https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book) https://disk.yandex.ru/i/yXEWe5SxLJbPjQ (work book ← optional homework) zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Business Partner B2 Unit 1 Corporate culture active textbook T / Cl Would you like to work in such a colourful environment as the one pictured in the photo? ✓ synonymous of a dynamic corporate culture 〆excessively bright & distracting If the highest aim of a captain were to preserve his ship, he would keep it in port forever. Thomas Aquinas, Italian philosopher Should taking risks be part of your corporate culture? = don't keep your ship in port for ever → be ready to experience damage pg 7 quotation pg 8 ex 1 Lead in ]]> active textbook bups/business_partner/business_partner_b2/business_partner_b2_coursebook.pdf ✓ decisions are achieved by consensus in a flat hierarchy ✓ decisions are pushed from top to bottom in a more vertical corporate culture → depends on what is more efficient in each situation ≠ equality Is it an important part of corporate culture for staff to be able to share ideas? ✓ unwritten rules that employees are expected to engage in & be committed to their company pg 8 ex 2 A B video business_partner/business_partner_b2/business_partner_b2_video_files/business_partner_b2_video_unit_1l1_1_1_1.mp4 pg 8 ex 3 listening comprehension business_partner/business_partner_b2/business_partner_b2_video_files/business_partner_b2_video_unit_1l1_1_1_1.mp4 pg 8 ex 4 speaking ]]> across the board = applying to all; affecting everyone or everything within an organization, system, or society on your concentration The Only one risk what which | that you got will get is when... We almost always overwork work at weekends Korinne allowed herself to be placed was able to relocate closer to her workplace I catched not didn't catch very (OR caught not very) well what she did I don't believe in long time term success They're lying at all across the board ]]> hierarchy /ˈhaɪərɑ:kɪ/ 20241127 15:30-16:30 1.5 active Teal organisations By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook https://www.linkedin.com/pulse/how-invest-long-term-innovations-under-pressure-returns-nick-zhuchkov-sdkte/?trackingId=hmy175C%2BQ3ey3P2k1n3uiA%3D%3D
The discussion at the Dubai Future (1) Forum between Amy Webb and Khalfan Belhoul highlighted critical factors like trust, vision, and transparency, echoed by audience insights. However, clear strategic goals and flexibility are equally vital. Clear goals provide a roadmap, ensuring investments align with future (2) aspirations, while flexibility allows companies and governments to adapt to unforeseen shifts. This balance helps sustain innovation even when immediate pressures loom, bridging ambition and adaptability. Futuristic insights are essential for guiding long-term innovation investments, providing a clear vision of emerging trends, technologies, and market demands. By anticipating future (3) shifts, investors can make informed decisions and allocate resources to ventures with the potential for sustained growth and relevance. What else is important to prove and succeed in long-term innovation investments?
T / Cl What are the differences in meaning between the uses of 'future' and 'futuristic'? future = happening or existing in the future futuristic = strange and very modern, or intended or seeming to come from some imagined time in the future ]]> 1 pix/icons8-dictionary-100_white.png Teal organisations active wip xml_multi_dd_row Would you like to work in a company where workers are self-managed? Teal Organisation is a term coined in 2014 by Frederic Laloux in his book Reinventing Organizations. Laloux uses a descriptive model in which he describes different types of organizations in terms of colour, and he cites studies by evolutionary and social psychologists including Jean Gebser, Clare W. Graves, Don Edward Beck, Chris Cowan and Ken Wilber. (adapted from Wikipedia) → match the expressions with the definitions → describe a real-life or fictional situation with each expression ]]> 22 12 left Red Organizations Amber Organizations Orange Organizations Green Organizations Teal Organisations Self-management Wholeness Evolutionary purpose ]]> 1 2 3 4 5 6 7 8 2 Organisation models for L7 / managing positions active edit_ol_qa pix/icons8-collaboration-100_white.png If you were responsible for an organisation's management, what model(s) would you choose? What does it depend on? What kind of organisations are typically red? ✓ state agencies e.g. national railways In which countries are amber organisations probably more frequent? ✓ the USA ✓ Arabic countries How can you set work conditions reminiscent of a Teal organisation? ✓ build an environment within the company that is free of top management politics ✓ delegate technical decisions → ensure staff members may thrive while achieving objectives = more sustainable environment 〆contradictory to the concept of not being irreplaceable 〆take not only reputational risks for results to thrive = to become, and continue to be, successful, strong, healthy, etc red organizations = organisations characterized by authoritarian structures and control through fear amber organizations = organisations structured around rigid hierarchies and top-down command orange organizations = organisations operating on meritocratic principles, emphasizing competition and performance green organizations = organisations focusing on consensus and stakeholder values, often emphasizing culture and empowerment teal organisations = (greenish-blue colour) organisations where management is based on worker autonomy and peer relationships self-management = according the theory of Teal organizations, this replaces traditional hierarchy with a system where employees manage themselves and collaborate on decisions, distributing authority more evenly wholeness = according the theory of Teal organizations, this encourages employees to integrate their personal and professional identities, fostering a work environment that prioritizes emotional well-being and authenticity evolutionary purpose = according the theory of Teal organizations, this means organisations are living entities that adapt and evolve naturally, guided by their own sense of direction rather than rigid strategic plans or profit motives turquoise company = organization which does not have a classic hierarchical structure, with a CEO at the head and other department managers below him. It is a system based on a flat structure with self-management, not power and positions Teal companies = organisations which are characterized by power decentralization, self-discipline, natural hierarchies, and a high degree of employee responsibility. The concept of a Teal organization was created by Frederic Laloux, a former McKinsey and Company executive, and introduced in his book “Reinventing Organizations”. rigid = (often disapproving) (of rules, methods, etc.) very strict and difficult to change; (of a person) not willing to change their ideas or behaviour; (of an object or substance) stiff and difficult to move or bend to thrive = to become, and continue to be, successful, strong, healthy, etc future = happening or existing in the future futuristic = strange and very modern, or intended or seeming to come from some imagined time in the future This is These are insights which... If your company is pretty small enough it's workable doable If they are employed by a more higher manager ]]> event /ɪˈvent/ 20241120 15:30-16:30 1.5 lc By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.1 Workplace culture https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book) https://disk.yandex.ru/i/yXEWe5SxLJbPjQ (work book ← optional homework) zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 20241113 16:30-17:30 1.5 active Partnership building meetings By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Role play (with a risk-averse partner) active role_play Recycle new expressions and language. → practise the sales pitch structure → practise Cialdini's principles of persuasion Sales pitch rhetorical question / hook / quote self-introduction name of your company target customer & needs brief description main benefits differences from competition USP(s) (unique selling point) your request / call for action anticipated questions promise 5 principles of influence by Robert Cialdini reciprocity authority consistency likeability social proof (unity) ]]> You want to increase your portfolio by attracting new partners. → convince your partner to sign an exclusivity agreement with you You are a careful, conservative businessperson. You don't like taking risks. You are now only considering penetrating new markets. → ask diagnostic questions What is the expected return on investment (ROI)? Why would I want to enter your market? Why wouldn't competition be better equipped than you are? What can you do to ensure you have a greater reach than competitors? If I work only with you, will you always provide all support I may need? Will I depend exclusively on your channel of distribution during a limited period of time? When will the exclusivity agreement end? Is their a risk of anyone stealing my product? What due diligence can you provide? Have you got a road map? 2 Role play (with a demanding partner) active wip role_play Recycle new expressions and language. → practise the sales pitch structure → practise Cialdini's principles of persuasion Sales pitch rhetorical question / hook / quote self-introduction name of your company target customer & needs brief description main benefits differences from competition USP(s) (unique selling point) your request / call for action anticipated questions promise 5 principles of influence by Robert Cialdini reciprocity authority consistency likeability social proof (unity) ]]> You want to increase your portfolio by attracting new partners. → convince your partner to sign an exclusivity agreement with you You are a self-confident & successful entrepreneur. You already have an alternative offer from the competition. You are very demanding: push the limits. OK, so what's the bottom line? What don't you pitch some business angels instead of me? All right, so - come on, spill the beans! Have you go the assets to corner the market? Is there still a need for such a product? What are your USPs? Why would I pay a commission for your services when I can probably do all this myself? Have you got some contingency plans in the event a client claims a refund? Have you got any SMART objectives? divorced dismissed from his company (...) door handles covered by black painted painted black They got a not so well good salary We can see what that we have a two-digit growth (...) maybe two times for doubled in | within two years Nobody could join it in for 2 years We have a dozen who tried to compete with us independently on of the economical economic situation We are well-familiar acquainted with... ]]> 20241107 16:30-17:30 1.5 active Review of articles | US presidential elections By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Upper Intermediate 2.0 Unit 7 Financial control Cause and effect, ability, articles pg 93 ex 9 articles the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Upper Intermediate 2.0 B2 Unit 7 Financial control active textbook active textbook Feedback ]]> to me what that it is very important ]]> 20241030 15:30-16:30 1.5 active Reporting performance Partnership building meetings By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Upper Intermediate 2.0 Unit 7 Financial control Cause and effect, ability, articles the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. articles_mindmap.pdf icons8-reading-100.png Read & complete the gaps in the following excerpt adapted for practising articles. Don't use antivirus firms linked to Russia The Guardian Saturday 2 December 2017 don_t_use_antivirus_firms_linked_to_russia_adapted_for_practising_articles.pdf key to exercise Check your answers with the key at the end of the file. zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Upper Intermediate 2.0 B2 Unit 7 Financial control active textbook Read & complete the gaps in the following excerpt adapted for practising articles. Don't use antivirus firms linked to Russia The Guardian Saturday 2 December 2017 don_t_use_antivirus_firms_linked_to_russia_adapted_for_practising_articles.pdf key to exercise Check your answers with the key at the end of the file. T / Cl Feedback ]]> active textbook ✓ in → verb to describe an ability They managed [to | on] a limited budget ✓ to manage on = to be able to live without having much money pg 93 ex 5 reporting performance Functional language: Explaining performance Investment in new equipment brought [in | about] faster production rates ✓ brought about = resulted in pg 93 ex 7 reading set for homework - to be confirmed pg 93 ex 8 writing set for homework pg 93 ex 9 articles ]]> relief (of / from) = act of removing or reducing pain, anxiety, etc spiralling /'spairəliŋ/ = continuous harmful increase or decrease in sth, that gradually gets faster and faster unfavourable (for / to sth) = (of conditions, situations, etc.) not good and likely to cause problems or make sth more difficult knock-on = causing other events to happen one after another in a series relief (of / from) = act of removing or reducing pain, anxiety, etc misery = state of ill-being due to affliction or misfortune payroll = total amount paid in wages by a company to by 35 000 euro ... and they got achieved their target result They have been achieved results = active (OR Results have been achieved = passive) They made it to managed to reduce by only 2% This resulted to in (paying) less ]]> 20241023 15:30-16:30 1.5 active Review of articles (2/2) | Reporting performance Reporting performance Review of articles (2/2) | Partnership building meetings By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Upper Intermediate 2.0 Unit 7 Financial control Cause and effect, ability, articles pg 135 ex 9 10 articles pg 135 ex 11 12 articles the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. articles_mindmap.pdf icons8-reading-100.png Read & complete the gaps in the following excerpt adapted for practising articles. Don't use antivirus firms linked to Russia The Guardian Saturday 2 December 2017 don_t_use_antivirus_firms_linked_to_russia_adapted_for_practising_articles.pdf key to exercise Check your answers with the key at the end of the file. zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Upper Intermediate 2.0 B2 Unit 7 Financial control Articles mindmap active textbook Articles mindmap
articles_mindmap.pdf ]]> 20191010-1219 Articles (practice) active review active textbook tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf pg 135 ex 11 12 articles ]]> 20241016 15:30-16:30 1.5 active Review of articles (1/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Upper Intermediate 2.0 Unit 7 Financial control Cause and effect, ability, articles pg 92 ex 4 grammar (articles) the_business_upper_intermediate_2_0_students_book_pg92-93_financial_control_cause_and_effect_ability_articles.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. articles_mindmap.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Upper Intermediate 2.0 B2 Unit 7 Financial control active textbook pg 92 ex 1 cause and effect ]]> 20200518-1539 Definite article referring to sth known (though not mentioned before) active grammar active textbook ✓ the cold weather weather = shared knowledge → zero article pg 92 ex 2 cause and effect pg 92 ex 3 describing ability ]]> 20241016-1631 20190927-1306 Articles active grammar Articles mindmap active textbook Articles mindmap
articles_mindmap.pdf ]]> 20211113-1007 Articles (fixed expressions) active grammar active textbook pg 92 ex 4 articles ]]> to stem from = (not used in the progressive tenses) to be the result of sth to arise from = to be the result of sth to bring about = to result in owing to = because of in business = in activity, focus on working, i.e. not gone bankrupt - specific meaning in the business = in that field, focus on area of interest, i.e. could be working in another company - general meaning machinery = machines as a group, especially large ones: agricultural / industrial machinery knock-on = causing other events to happen one after another in a series worsest worst ride In the awfulest most awful destination ... or how he needs to surpass avoid some traffic jam Sales increased in two times doubled in comparison in with September ]]> 20241009 15:30-16:30 1.5 active WRI | Writing a persuasive speech WRI | Writing a press release | Partnership building meetings By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 2 Persuasive speech 20241002 hw20241009 pix/icons8-lecturer-100_white.png 2 Persuasive speech 20241002 hw20241009 pix/icons8-lecturer-100_white.png active prep_2columns_2qa (you may add presentation notes or type in your examples here) ]]> 3. authority Our top manager has actually attended this course last week and she said she'd been able to put into practice her new knowledge very quickly.]]> icons8-lecturer-100.png

Robert Cialdini's principles of influence

1. reciprocity 2. scarcity 3. authority 4. consistency 5. likeability 6. social proof / consensus (7. unity) ]]> reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other consistency = quality of always behaving in the same way or of having the same opinions, standard, etc likeability = property that makes a person likeable, that allows them to be liked scarcity of = smallness of quantity in proportion to the wants or demands; deficiency 2 Role play active role_play Recycle new expressions and language. You were a keynote speaker at an international conference. The event is now almost over, you are now enjoying some cocktails at the buffet. Some people were attending other lectures and therefore don't know who you are. Socialise with them. You think you are an outstanding expert! → introduce yourself → answer questions → disagree using a touch of humour I am honoured to have been giving a lecture here at... I am an expert in the field of... I have extensive knowledge and experience in... In an era characterized by complex trade agreements, geopolitical shifts, and technological advancements, the role of... I contribute to the successful development of... Thank you for the opportunity to... You were short-listed for being a keynote speaker but couldn't make it in time for the opening ceremony. You are a little upset. You wish you had been able to attend your partner's lecture because you have similar interests, though contradictory views... You think you are a better specialist! → introduce yourself → ask tricky questions → disagree in a polite but assertive way As a seasoned professional in this field, I have witnessed first hand... My work is defined by... I stand at the intersection of... In this era of rapid globalization, my role of... Thank you for your time & attention, I have really enjoyed talking to you about... well good It's not delicious too for me either Maybe I could include what (the point|idea) that they can increase... So, why not turn with come back to me with some proposals? 2-3 days ago I re-writed re-wrote some of it ]]> 20241002 15:30-16:30 1.5 active Robert Cialdini's principles of influence WRI | Writing a press release | Partnership building meetings By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Robert Cialdini's principles of influence 20240927 hw20241002 pix/icons8-movie-100_white.png How can you convince someone to buy something from you? Robert Cialdini - Science Of Persuasion Extensive scholarly training in the psychology of influence, together with over 30 years of research into the subject, has earned Dr. Cialdini an international reputation as an expert in the fields of persuasion, compliance, and negotiation. His books including, Influence: Science & Practice and Influence: The Psychology of Persuasion are the results of more than 30 years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 3 million copies and has been published in thirty languages. Additionally, USA Today lists Influence in their 12 Best Business Books of All Time. https://www.youtube.com/watch?v=kv0sOX6Alrk ]]> 1 Robert Cialdini's principles of influence 20240927 hw20241002 active edit_ol_qa prep_ol_qa pix/icons8-movie-100_white.png How can you convince someone to buy something from you? principles_of_persuasion_by_robert_cialdini_and_steve_martin bigspeak.com
Watch the video. → what are the 6 principles of persuasion mentioned? → what examples are given to support them? ]]> Robert Cialdini - Science Of Persuasion Extensive scholarly training in the psychology of influence, together with over 30 years of research into the subject, has earned Dr. Cialdini an international reputation as an expert in the fields of persuasion, compliance, and negotiation. His books including, Influence: Science & Practice and Influence: The Psychology of Persuasion are the results of more than 30 years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 3 million copies and has been published in thirty languages. Additionally, USA Today lists Influence in their 12 Best Business Books of All Time. https://www.youtube.com/watch?v=kv0sOX6Alrk ]]> robert_cialdini_science_of_persuasion-kv0sox6alrk.mp4 In what situation would two people, countries, etc. provide the same help or advantages to each other? Why? [01:25] ✓ reciprocity → be the first to give → personalise e.g. giving a mint to get a tip ✓ moral obligation to return the favour return the favour How can smallness of quantity in proportion to the wants or demands prove to be a convincing argument? What do you need to voice to make it clear? [03:12] ✓ scarcity ✓ voice the following features → highlight benefits → show it is unique → point out what could be lost desire to have the unique or last one available Why can someone who is regarded as an authority by someone else help influence the decision making process? How should this person be introduced? [04:15] ✓ authority → wear a uniform or formal suit → display diplomas = reminiscent of celebrity endorsement ✓ get introduced by someone else → mention experience, qualifications... celebrity endorsement What do you call the quality of always behaving in the same way or of having the same opinions, standard, etc? Why can this impact the final decision? [06:10] ✓ consistency → agree to small, initial commitments → commit to what you have already agreed → write voluntary, active, public commitments ✓ improve customer loyalty loyalty to a brand, stick to your choice despite price increase What is the property that makes a person likeable, that allows them to be liked? How can this foster a better rapport when negotiating or selling? [07:45] ✓ likeability → behave in a similar manner → pay (genuine) compliments → show you want to cooperate e.g. share personal interests before negotiating if others like you, then that means that you possess the ability to get along with others, which is a prized workplace skill Why do people copy the actions of others in an attempt to emulate behaviour in certain situations? How can you take advantage of this social need? [09:10] ✓ social proof / consensus → show others like you follow the herd instinct Why is the state of being in agreement and working together important when trying to convince your partners? (this is NOT in the video) ✓ unity → having business, social, cultural ties → (possibly) being in the same boat (i.e. being in the same unpleasant situation as other people) speaker is one of us 2 Persuasive speech 20241002 hw20241009 pix/icons8-lecturer-100_white.png active prep_2columns_2qa (you may add presentation notes or type in your examples here) ]]> 3. authority Our top manager has actually attended this course last week and she said she'd been able to put into practice her new knowledge very quickly.]]> icons8-lecturer-100.png

Robert Cialdini's principles of influence

1. reciprocity 2. scarcity 3. authority 4. consistency 5. likeability 6. social proof / consensus (7. unity) ]]> reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other consistency = quality of always behaving in the same way or of having the same opinions, standard, etc likeability = property that makes a person likeable, that allows them to be liked scarcity of = smallness of quantity in proportion to the wants or demands; deficiency You scratch my back and I'll scratch yours = used to tell someone that if they help you, you will help them to trade off = to give up one desired objective in order to get another, when both cannot be achieved at the same time; to make a compromise to pretend = to behave in a particular way, in order to make other people believe sth that is not true to deceive = to make sb believe sth that is not true to be on to sb = to understand the motives of someone; not be deceived reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other consistency = quality of always behaving in the same way or of having the same opinions, standard, etc likeability = property that makes a person likeable, that allows them to be liked scarcity of = smallness of quantity in proportion to the wants or demands; deficiency not required by me unsolicited I should be some trusted person for this auditory audience We believe to (in) some influencers We could install bins for consumpters consumers ← households Even if it's a person which who you met the first time ... and then you can came get down to business ]]> 20240927 10:15-11:15 1.5 active WRI | Writing a press release WRI | Writing a press release | Partnership building meetings By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 3 Writing a press release 20240918 hw20240925 active prep_2columns_2qa prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png Sbook - WRI 3 Writing a press release 20240918 hw20240925 active prep_2columns_2qa prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png Can you write a press release to support the launch & sales of a new product? Title

New product now available on your shelves!

Headline
〆We are thrilled to share that... = cliche ✓ Have you ever wanted... = engaging, rhetorical question
Memorable visual(s)
• • •
Sub-header / summary
• metrics • quotes from key influencers • (...)
Memorable visual(s) / Multimedia files
• • •
Boilerplates
• company mission statement • company history, founders, current CEO • CSR - company social responsibility • product range specs • social networks •
Additional information
• url to press kit • contact details •
]]> Title

Headline
Memorable visual(s)
• • •
Sub-header / summary
• • •
Memorable visual(s) / Multimedia files
• • •
Boilerplates
• • •
Additional information
• • •
]]> 1 Robert Cialdini's principles of influence 20240927 hw20241002 20240122 hw20240219 active prep_ol_qa edit_ol_qa pix/icons8-movie-100_white.png How can you convince someone to buy something from you? principles_of_persuasion_by_robert_cialdini_and_steve_martin bigspeak.com
Watch the video. → what are the 6 principles of persuasion mentioned? → what examples are given to support them? ]]> Robert Cialdini - Science Of Persuasion Extensive scholarly training in the psychology of influence, together with over 30 years of research into the subject, has earned Dr. Cialdini an international reputation as an expert in the fields of persuasion, compliance, and negotiation. His books including, Influence: Science & Practice and Influence: The Psychology of Persuasion are the results of more than 30 years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 3 million copies and has been published in thirty languages. Additionally, USA Today lists Influence in their 12 Best Business Books of All Time. https://www.youtube.com/watch?v=kv0sOX6Alrk ]]> robert_cialdini_science_of_persuasion-kv0sox6alrk.mp4 In what situation would two people, countries, etc. provide the same help or advantages to each other? Why? [01:25] ✓ reciprocity → be the first to give → personalise e.g. giving a mint to get a tip ✓ moral obligation to return the favour return the favour How can smallness of quantity in proportion to the wants or demands prove to be a convincing argument? What do you need to voice to make it clear? [03:12] ✓ scarcity ✓ voice the following features → highlight benefits → show it is unique → point out what could be lost desire to have the unique or last one available Why can someone who is regarded as an authority by someone else help influence the decision making process? How should this person be introduced? [04:15] ✓ authority → wear a uniform or formal suit → display diplomas = reminiscent of celebrity endorsement ✓ get introduced by someone else → mention experience, qualifications... celebrity endorsement What do you call the quality of always behaving in the same way or of having the same opinions, standard, etc? Why can this impact the final decision? [06:10] ✓ consistency → agree to small, initial commitments → commit to what you have already agreed → write voluntary, active, public commitments ✓ improve customer loyalty loyalty to a brand, stick to your choice despite price increase What is the property that makes a person likeable, that allows them to be liked? How can this foster a better rapport when negotiating or selling? [07:45] ✓ likeability → behave in a similar manner → pay (genuine) compliments → show you want to cooperate e.g. share personal interests before negotiating if others like you, then that means that you possess the ability to get along with others, which is a prized workplace skill Why do people copy the actions of others in an attempt to emulate behaviour in certain situations? How can you take advantage of this social need? [09:10] ✓ social proof / consensus → show others like you follow the herd instinct Why is the state of being in agreement and working together important when trying to convince your partners? (this is NOT in the video) ✓ unity → having business, social, cultural ties → (possibly) being in the same boat (i.e. being in the same unpleasant situation as other people) speaker is one of us more harder more | in a more stringent way They will be tested within during 3 months It's not actual too either This will not happened happen again ]]> 20240918 15:30-16:30 1.5 active WRI | Guidelines to writing a press release WRI | Writing a press release | Partnership building meetings By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Writing file pg 128 press releases Write a press release about a real or fictional product your company has just launched on the market → refine with AI and DeepL market_leader_3rd_upper_intermediate_students_book_pg126-131_writing_file_emails_press_releases_actions_summaries_reports.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 pix/icons8-dictionary-100_white.png Vocab for press releases 20240911 hw20240918 Sbook - WRI wip active textbook market_leader_3rd_upper_intermediate_students_book_pg126-131_writing_file_emails_press_releases_actions_summaries_reports.pdf ]]> 1 pix/icons8-dictionary-100_white.png Vocab for press releases Describing parts of a press release 20240911 hw20240918 active wip xml_multi_dd_row What makes a press release different from an article? 14 12 left 1 2 3 4 5 6 2 Guidelines to writing a press release active edit_ol_qa pix/icons8-hand-with-pen-100_white.png How do you compose a press release readers will want to share & rave about? How long should a press release usually be? ✓ 300-400 words When would you really write a press release? What self-check question(s) can you ask? Have we got prospective readers? Will readers feel it is NOT anonymous? ]]> prospective = expected to do sth or to become sth; potential What is 5W PR? who what when where why → communication strategy in public relations How can the perspective of a reader's journey help compose contents? ✓ reminiscent of a customer's journey ✓ where, when & why will a reader want to go through this press release? ✓ outcome / result for the reader / potential customer after reading this press release = reader / customer centric approach customer centric approach = business strategy putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships What are the three essential parts of a press release? ✓ headline → captures the essence of the news ✓ lead paragraph → summarizes the most important aspects of the announcement ✓ body → include detailed information and quotes to support the lead lead = piece of information that may help to find out the truth or facts about a situation What additional elements should a press release feature? ✓ clear headline ✓ a memorable visual(s) which illustrates your story e.g. multimedia files ✓ strong sub-header or bullet points (to summarise your content) ✓ quotes from key influencers which support your narrative ✓ boilerplates ✓ url to press kit ✓ contact details What boilerplates can you make use of? ✓ company mission statement ✓ company history, founders, current CEO ✓ product range specs ✓ CSR - company social responsibility ✓ social networks boilerplate = standard, reusable piece of content that's used in various pieces of content, from articles to communication materials like press releases and contracts. It serves as a template for specific types of content, allowing consistency and efficiency in writing and communication How do you sort out information? ✓ argumentation points from most to least important ✓ Minto Pyramid Principle 1. answer, thesis or key point 2. arguments & main points 3. supporting details & ideas What should you not write about in a press release? 〆promises you can't hold 〆sensitive, commercial data e.g. development strategy that could be used by competition 〆informal / political / discriminative contents What stylistic mistakes are common? 〆dry register with facts & little emotional impact 〆company-oriented rather than customer-oriented 〆cliches re sustainability, far-fetched, copy-pasted commitment to DEI 〆complicated acronyms 〆unpopular jargon 〆slang 〆long, rambling sentences DEI = diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals What is '30' or '###' in a press release? ✓ 30 → used to indicate that a press release doesn't continue, particularly at a page break ### → You should drive the reader to a resource where they can get more information on the topic for their article. A couple of spaces below your final paragraph, centred on the page, put “###”. This signifies the end of your release. 3 Writing a press release 20240918 hw20240925 active prep_2columns_2qa prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png Can you write a press release to support the launch & sales of a new product? Title

New product now available on your shelves!

Headline
〆We are thrilled to share that... = cliche ✓ Have you ever wanted... = engaging, rhetorical question
Memorable visual(s)
• • •
Sub-header / summary
• metrics • quotes from key influencers • (...)
Memorable visual(s) / Multimedia files
• • •
Boilerplates
• company mission statement • company history, founders, current CEO • CSR - company social responsibility • product range specs • social networks •
Additional information
• url to press kit • contact details •
]]> Title

Headline
Memorable visual(s)
• • •
Sub-header / summary
• • •
Memorable visual(s) / Multimedia files
• • •
Boilerplates
• • •
Additional information
• • •
]]> to rave about = to talk or write about sth in a very enthusiastic way: prospective = expected to do sth or to become sth; potential customer centric approach = business strategy putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships headline = short summary of the most important items of news lead = piece of information that may help to find out the truth or facts about a situation boilerplate = standard, reusable piece of content that's used in various pieces of content, from articles to communication materials like press releases and contracts. It serves as a template for specific types of content, allowing consistency and efficiency in writing and communication DEI = diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals DIC = Dubai Inner City to screw up = (slang), (semi-vulgar), (best avoided) to make a mess of, to make an error which causes confusion participated participating in the 'In Five' acceleration programme For example, if we talk about the press release what that | which we looked at before This allows to us to increase revenue in by 15% You're catched caught because you promised ]]> 20240911 17:00-18:00 1.5 active WRI | Writing to attract new readers & followers By the end of this session you will have studied https://docs.google.com/document/d/1tD95nwd3l-mDIEoiJez52kUj057VOs9ngmOk4C94a14/edit?usp=sharing zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Writing to attract new readers & followers 20240904 hw20240911 pix/icons8-hand-with-pen-100_white.png Sbook - WRI 1 Writing to attract new readers & followers 20240904 hw20240911 active edit_ol_qa prep_ol_qa pix/icons8-hand-with-pen-100_white.png How can you attract your potential target audience to read & follow your activities in social media (e.g. LinkedIn)? https://docs.google.com/document/d/1tD95nwd3l-mDIEoiJez52kUj057VOs9ngmOk4C94a14/edit#heading=h.w5b20s9hmsk I am a visionary leader in product and project management, with over 8 years of experience driving digital transformation and innovation at some of the most prominent Russian and international corporations. My career is built on a foundation of successful project execution, where I have not only implemented 84 high-impact projects but also architected two project management offices from the ground up. I have honed my skills in methodologies like Kanban, Kaizen, and Scrum, and I approach each project with the precision of an architect, constructing robust frameworks that support sustainable growth. Innovation is the lifeblood of my work; I am constantly exploring how to reshape the familiar through the lens of new technologies, business models, and interaction processes. My strategies are not just plans on paper—they are blueprints for tangible financial success, contributing $3.1 billion in additional financial impact. This success has not gone unnoticed; I was honored as a Forbes "30 under 30" nominee and crowned a winner in Russia's top management competition, "Leaders of Russia," in 2022. My approach to digital transformation is like a master craftsman’s touch—meticulous, creative, and transformative. I take pride in turning traditional processes into streamlined, technology-driven systems that not only meet but exceed business objectives. With a keen eye for innovation and a proven track record, I am committed to pushing the boundaries of what is possible, ensuring that every project I lead transforms from a vision into a reality that delivers substantial value. ]]> How often do you begin a paragraph and/or sentences with the pronoun 1st pers singular 'I'? What language structures can you use instead? • Do you need an expert in digital transformation? • Why would you need an expert who has developed & implemented digital transformation in some of the 2 biggest corporations in Russia? = focus on what the reader needs ]]> presumptuous /prɪˈzʌmptjuəs/ = too confident, in a way that shows a lack of respect for other people → change the grammatical structure of your sentences to avoid sounding too presumptuous? Where have you mentioned your greatest achievements: at the beginning or rather at the end of your narrative? Can you change your argumentation to sound more convincing? Minto Pyramid Principle 1. Answer, thesis or key point 2. Arguments & main points 3. Supporting details & ideas https://www.toolshero.com/communication-skills/minto-pyramid-principle/ → keep pts 2,3 for follow-up questions BLUF (Bottom Line Up First) Bottom Line Up Front is basically the staff-and-above-level special: it’s extraordinary at shielding your counterpart from unnecessary details; you tell them the most important thing first, don’t make them wait til the end to hear why they should be listening at the beginning! This is the opposite approach of STAR, which often buries the lede https://en.wikipedia.org/wiki/BLUF_(communication) ]]> Are register & style engaging or alienating the reader? Aren't sentences too long & making comprehension more demanding? → try reading aloud with intonation, varying pace Shorter is better. Can you gain impact by deleting redundant expressions and/or even sentences? Why would you need an expert who has developed & implemented digital transformation in some of the 2 biggest corporations in Russia? Having implemented 84 high-impact projects contributing $3.1 billion in additional financial impact, and also architecting two project management offices from the ground up, I am the visionary leader in product and project management your company has been looking for. I have implemented agile methodologies for Gazprom Bank & Bars Group and take pride in turning traditional processes into streamlined, technology-driven systems that not only meet but exceed business objectives. What would you do with someone who was honored as a Forbes "30 under 30" nominee and crowned a winner in Russia's top management competition, "Leaders of Russia," in 2022? Ask me → avoid obvious statements, general skills & stereotypical objectives → paraphrase with stronger adjectives or delete irrelevant vocab items 1 pix/icons8-dictionary-100_white.png Vocab for press releases Describing parts of a press release 20240911 hw20240918 active wip xml_multi_dd_row What makes a press release different from an article? 14 12 left 1 2 3 4 5 6 prospective = expected to do sth or to become sth; potential customer centric approach = business strategy putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships headline = short summary of the most important items of news lead = piece of information that may help to find out the truth or facts about a situation boilerplate = standard, reusable piece of content that's used in various pieces of content, from articles to communication materials like press releases and contracts. It serves as a template for specific types of content, allowing consistency and efficiency in writing and communication DEI = diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals at (went) on Sunday We find out what that it was closed We didn't suppose anticipate some moments ]]> 20240904 17:00-18:00 1.5 active WRI | Versioning a self-introduction with AI By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Versioning different self-introductions 20240828 hw20240904 pix/icons8-hand-with-pen-100_white.png stage 2 → refine with AI and DeepL EACH version → finalise each version by manually editing in a text processor → answer the questions & validate your 3 final versions ]]> Sbook - WRI 1 Versioning different self-introductions 20240828 hw20240904 active prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png At what occasions do you need a self-introduction? How different are they from each other? https://chromewebstore.google.com/detail/free-vpn-chrome-extension/jaoafpkngncfpfggjefnekilbkcpjdgp --> ChatGPT → check mistakes → rephrase & improve language https://chatgpt.com/ Chatsonic → use suggested prompts to refine AI generated answers e.g. make more engaging https://writesonic.com/chat DeepL Write → copy-paste refined text from AI into DeepL Write for granular changes e.g. double-click on individual words to find synonyms https://www.deepl.com/en/write ]]> https://docs.google.com/document/d/1tD95nwd3l-mDIEoiJez52kUj057VOs9ngmOk4C94a14/edit#heading=h.w5b20s9hmsk
icon Human made draft (HMD) I’m a visionary product and project management leader with over 8 years of experience in digital transformation and innovations at major Russian and international corporations. I have strong project management experience with 84 implemented projects and two project offices that I built from zero. I’m a skilled strategist with well-developed and implemented project management methodologies. I’m a master in project financing, and project management methodologies like kanban, kaizen, and scrum. Innovations are my style of life. I know how to change familiar things and processes with new technologies, business models, and interaction processes. As a result, projects and strategies I developed and implemented with my teams brought $3.1 billion of additional financial effect. To confirm my wide and confident experience and successful traction of success stories in digital transformations and innovations management I was appreciated as Forbes “30 under 30” nominee in 2022 and winner of biggest top-management competition in Russia «Leaders of Russia» in 2022.
icons8-chatgpt.svg AI refined version (ARV) DEEPL I am a visionary product and project management leader with over 8 years of experience in digital transformation and innovation at major Russian and international corporations. I have extensive project management experience, having successfully implemented 84 projects and established two project offices from scratch. I am a skilled strategist with well-developed and implemented project management methodologies. I am a master in project financing and project management methodologies like Kanban, Kaizen, and Scrum. Innovations are my style of life. I know exactly how to change familiar things and processes with new technologies, business models, and interaction processes. My projects and strategies have brought $3.1 billion of additional financial effect. My experience is wide and confident, and I have a proven track record of success in digital transformations and innovations management. I was nominated for Forbes "30 under 30" in 2022 and won the biggest top-management competition in Russia, "Leaders of Russia", in 2022.
icon Human revised version (HRV) I am a visionary leader in product and project management, with over 8 years of experience driving digital transformation and innovation at some of the most prominent Russian and international corporations. My career is built on a foundation of successful project execution, where I have not only implemented 84 high-impact projects but also architected two project management offices from the ground up. I have honed my skills in methodologies like Kanban, Kaizen, and Scrum, and I approach each project with the precision of an architect, constructing robust frameworks that support sustainable growth. Innovation is the lifeblood of my work; I am constantly exploring how to reshape the familiar through the lens of new technologies, business models, and interaction processes. My strategies are not just plans on paper—they are blueprints for tangible financial success, contributing $3.1 billion in additional financial impact. This success has not gone unnoticed; I was honored as a Forbes "30 under 30" nominee and crowned a winner in Russia's top management competition, "Leaders of Russia," in 2022. My approach to digital transformation is like a master craftsman’s touch—meticulous, creative, and transformative. I take pride in turning traditional processes into streamlined, technology-driven systems that not only meet but exceed business objectives. With a keen eye for innovation and a proven track record, I am committed to pushing the boundaries of what is possible, ensuring that every project I lead transforms from a vision into a reality that delivers substantial value.
]]> → what mistakes can you find in this first version (HMD)? → how can you improve the generated text? ]]> → what expressions are worth keeping/recycling in this first answer by AI (ARV)? ]]> → what mistakes can you find in this first answer by AI (ARV)? ]]> → what mistakes can you find in this 2nd answer by AI (ARV2)? → has rephrasing the prompt help avoid the mistakes from ARV? ]]> → what expressions are worth keeping/recycling in this 2nd answer by AI (ARV2)? ]]> → are there any narrative mistakes in this 2nd answer by AI (ARV2)? → what better arguments could be included? ]]> Human revised version → what have you added that makes your version less anonymous? → could AI or anyone else have generated your version? → is it both unique & memorable (i.e. without cliches)? ]]> 1 Writing to attract new readers & followers 20240904 hw20240911 active prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png How can you attract your potential target audience to read & follow your activities in social media (e.g. LinkedIn)? How often do you begin a paragraph and/or sentences with the pronoun 1st pers singular 'I'? ✓ use the passive form ✓ use the gerund / present participle form ✓ change subjects (from I to you) = focus on what the reader needs presumptuous /prɪˈzʌmptjuəs/ = too confident, in a way that shows a lack of respect for other people → change the grammatical structure of your sentences to avoid sounding too presumptuous? Where have you mentioned your greatest achievements: at the beginning or rather at the end of your narrative? Can you change your argumentation to sound more convincing? Minto Pyramid Principle 1. Answer, thesis or key point 2. Arguments & main points 3. Supporting details & ideas https://www.toolshero.com/communication-skills/minto-pyramid-principle/ → keep pts 2,3 for follow-up questions BLUF (Bottom Line Up First) Bottom Line Up Front is basically the staff-and-above-level special: it’s extraordinary at shielding your counterpart from unnecessary details; you tell them the most important thing first, don’t make them wait til the end to hear why they should be listening at the beginning! This is the opposite approach of STAR, which often buries the lede https://en.wikipedia.org/wiki/BLUF_(communication) ]]> Are register & style engaging or alienating the reader? Aren't sentences too long & making comprehension more demanding? → try reading aloud with intonation, varying pace Shorter is better. Can you gain impact by deleting redundant expressions and/or even sentences? → avoid obvious statements, general skills & stereotypical objectives → paraphrase with stronger adjectives or delete irrelevant vocab items zero scratch ]]> 20240828 17:00-18:00 1.5 active WRI | Drafting different self-introductions By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Drafting different self-introductions 20240821 hw20240828_n1 pix/icons8-hand-with-pen-100_white.png stage 2 → choose ONLY one version (this is to practise using AI) → refine with AI and DeepL → answer the questions Free VPN Chrome extension - Best VPN by uVPN https://chromewebstore.google.com/detail/free-vpn-chrome-extension/jaoafpkngncfpfggjefnekilbkcpjdgp ChatGPT → check mistakes → rephrase & improve language https://chatgpt.com/ Chatsonic → use suggested prompts to refine AI generated answers e.g. make more engaging https://writesonic.com/chat DeepL Write → copy-paste refined text from AI into DeepL Write for granular changes e.g. double-click on individual words to find synonyms https://www.deepl.com/en/write ]]> Sbook - WRI 1 Drafting different self-introductions 20240821 hw20240828_n1 active edit_ol_qa prep_ol_qa pix/icons8-hand-with-pen-100_white.png Is there any ideal self-introduction for all situations? How can you draft different versions with the help of AI? stage 2 → choose ONLY one version (this is to practise using AI) → refine with AI and DeepL → answer the questions Free VPN Chrome extension - Best VPN by uVPN https://chromewebstore.google.com/detail/free-vpn-chrome-extension/jaoafpkngncfpfggjefnekilbkcpjdgp ChatGPT → check mistakes → rephrase & improve language https://chatgpt.com/ Chatsonic → use suggested prompts to refine AI generated answers e.g. make more engaging https://writesonic.com/chat DeepL Write → copy-paste refined text from AI into DeepL Write for granular changes e.g. double-click on individual words to find synonyms https://www.deepl.com/en/write ]]>
icon Human made draft (HMD) I am an expert in the field of international logistics. I have extensive knowledge and experience in managing complex supply chains, optimizing logistics processes and solving problems associated with international cargo transportation. My expertise includes developing delivery strategies, risk management and compliance with international standards and requirements. I contribute to the successful development of my clients' businesses by striving to provide an effective and reliable solution to their logistics problems.
icons8-chatgpt.svg AI refined version (ARV) Ladies and gentlemen, esteemed colleagues, and honored guests, Welcome to a journey through the world of international logistics, where precision meets passion, and global connectivity is our canvas. As an international logistics specialist, I stand at the intersection of innovation and execution, orchestrating seamless supply chain solutions that transcend borders and redefine possibilities. Picture a world where time zones are opportunities, and oceans are mere pathways to new horizons. In this world, I navigate the complexities of customs, regulations, and diverse cultures with the finesse of a maestro, harmonizing the symphony of trade and commerce. Every shipment becomes a story, and every destination a stage for our logistical theatrics. From the bustling ports of Shanghai to the ancient markets of Marrakech, I weave a tapestry of efficiency, reliability, and unwavering commitment to excellence. In this era of rapid globalization, the role of an international logistics specialist transcends mere coordination; it is an art form, an ode to the seamless movement of goods and ideas across continents. Join me in embracing the art of global logistics mastery, where every challenge is an opportunity, and every delivery is a triumph of human ingenuity. Thank you for embarking on this exhilarating voyage with me.
icons8-chatgpt.svg AI refined version #2 (ARV2) I am honored to present to you the pivotal role of an international logistics specialist in today's global economy. As a seasoned professional in this field, I have witnessed firsthand the intricate web of operations that underpin the movement of goods across international borders. Our work is defined by meticulous planning, rigorous compliance, and unwavering commitment to efficiency. In an era characterized by complex trade agreements, geopolitical shifts, and technological advancements, the role of an international logistics specialist has evolved into that of a strategic navigator, adept at mitigating risks and optimizing supply chain networks. Our ability to synchronize the flow of goods with precision and timeliness is instrumental in sustaining the competitiveness of businesses worldwide. I invite you to delve into the nuanced world of international logistics, where attention to detail is paramount, and adaptability is non-negotiable. It is through our collective expertise and dedication that we facilitate the seamless movement of goods, enabling global trade to thrive. Thank you for the opportunity to shed light on the indispensable role of international logistics specialists in driving global commerce forward.
]]> Rephrase the following text and correct mistakes. Use neither formal nor informal language. Avoid emphatic register. Avoid phrasal verbs. → what mistakes can you find in this first version (HMD)? → how can you improve the generated text? ]]> Find more advanced expressions to paraphrase the following (i.e. the previous) self-introduction. Use a more engaging style with literary metaphors. → what expressions are worth keeping/recycling in this first answer by AI (ARV)? ]]> seamless supply chain solutions that transcend borders and redefine possibilities = business collocations ✓ Every shipment becomes a story, and every destination a stage = simple, yet memorable, metaphor ✓ Picture a world where time zones are opportunities = original idea perhaps worth developing with the tone of a subject-matter expert ✓|〆every delivery is a triumph of human ingenuity = perhaps too emphatic?... → consider recycling perhaps at the end of a toast ]]> Find more advanced expressions to paraphrase the following (i.e. the previous) self-introduction. Use a more engaging style with literary metaphors. → what mistakes can you find in this first answer by AI (ARV)? ]]> where precision meets passion, and global connectivity is our canvas 〆I stand at the intersection of innovation and execution, orchestrating seamless supply chain solutions 〆oceans are mere pathways to new horizons 〆I navigate the complexities of customs, regulations, and diverse cultures with the finesse of a maestro, harmonizing the symphony of trade and commerce 〆a stage for our logistical theatrics 〆I weave a tapestry of efficiency, reliability, and unwavering commitment to excellence 〆 it is an art form, an ode to the seamless movement of goods and ideas across continents 〆Join me in embracing the art of global logistics mastery = too emphatic ]]> theatrics = dramatic performances; (often disapproving) ways of behaving and speaking that are like a performance on a stage and are intended to attract attention Make the following (i.e. the previous) less emphatic and more business-oriented. → what mistakes can you find in this 2nd answer by AI (ARV2)? → has rephrasing the prompt help avoid the mistakes from ARV? ]]> Make the following (i.e. the previous) less emphatic and more business-oriented. → what expressions are worth keeping/recycling in this 2nd answer by AI (ARV2)? ]]> pivotal role of an international logistics specialist in today's global economy ✓ In an era characterized by complex trade agreements, geopolitical shifts, and technological advancements, the role of an international logistics specialist has evolved into that of a strategic navigator, adept at mitigating risks and optimizing supply chain networks ✓ ability to synchronize the flow of goods with precision and timeliness is instrumental in sustaining the competitiveness of businesses worldwide ✓ adaptability is non-negotiable ]]> pivotal = of great importance because other things depend on it Make the following (i.e. the previous) less emphatic and more business-oriented. → are there any narrative mistakes in this 2nd answer by AI (ARV2)? → what better arguments could be included in this self-introduction? ]]> Thank you for the opportunity to shed light on the indispensable role of international logistics specialists in driving global commerce forward. = perhaps rather cliche → think of something more original for a stronger ending ]]> Which version(s) seems more adequate? ARV #2 ✓ only v.few metaphors ✓ not excessive or emphatic language 〆no metrics → consider using this version of a self-introduction for the closing ceremony of a seminar 1 Versioning different self-introductions 20240828 hw20240904 active prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png At what occasions do you need a self-introduction? How different are they from each other? https://chromewebstore.google.com/detail/free-vpn-chrome-extension/jaoafpkngncfpfggjefnekilbkcpjdgp ChatGPT → check mistakes → rephrase & improve language https://chatgpt.com/ Chatsonic → use suggested prompts to refine AI generated answers e.g. make more engaging https://writesonic.com/chat DeepL Write → copy-paste refined text from AI into DeepL Write for granular changes e.g. double-click on individual words to find synonyms https://www.deepl.com/en/write ]]>
icon Human made draft (HMD)
icons8-chatgpt.svg AI refined version (ARV)
icon Human revised version (HRV)
]]> → what mistakes can you find in this first version (HMD)? → how can you improve the generated text? ]]> → what expressions are worth keeping/recycling in this first answer by AI (ARV)? ]]> → what mistakes can you find in this first answer by AI (ARV)? ]]> → what mistakes can you find in this 2nd answer by AI (ARV2)? → has rephrasing the prompt help avoid the mistakes from ARV? ]]> → what expressions are worth keeping/recycling in this 2nd answer by AI (ARV2)? ]]> → are there any narrative mistakes in this 2nd answer by AI (ARV2)? → what better arguments could be included? ]]> Human revised version → what have you added that makes your version less anonymous? → could AI or anyone else have generated your version? → is it both unique & memorable (i.e. without cliches)? ]]> to delve into = to try hard to find out more information about sth pivotal = of great importance because other things depend on it theatrics = dramatic performances; (often disapproving) ways of behaving and speaking that are like a performance on a stage and are intended to attract attention paramount = more important than anything else ode = poem that speaks to a person or thing or celebrates a special event intricate = having a lot of different parts and small details that fit together of ]]> 20240821 17:00-18:00 1.5 active WRI | Preparing a self-introduction with AI By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 2 Preparing a self-introduction 20240814 hw20240821 pix/icons8-hand-with-pen-100_white.png deadline: 20240221 --> ]]> Sbook - WRI 2 Preparing a self-introduction 20240814 hw20240821 pix/icons8-hand-with-pen-100_white.png active wip edit_ol_qa prep_ol_qa How do you write a catchy self-introduction? deadline: 20240221 --> ]]> Say hello to John Doe, the near-mythical creature in the realm of software development who not only masters the dark arts of distributed backend systems and microservice architecture but does so with an effortless flair that would make lesser mortals swoon. With his profound expertise in crafting scalable server APIs and a deep dive into the caverns of MongoDB, Cassandra, and Memcached, John’s not just playing in the big leagues—he’s making the rules. Dare to peek into the JVM ecosystem, and you’ll find John there, juggling Java and Scala with one hand tied behind his back, while also speaking Go and Hack as fluently as the tech gods themselves. And oh, let’s not forget his smooth moves with Unix-like operating systems and SQL—talk about a tech maestro! Now, while John has dazzled in the high towers of Afazon, Unter, Infinity, and Zantex, leading teams with the finesse of a chess grandmaster, he chooses to keep his boots on the ground. Yes, despite the siren call of management, our hero opts to stay in the action—front and centre—where the tech battles are fiercest. So, if you’re thinking John’s just another tech lead, think again. He’s the wizard in the shadows, the brain behind the operation, the guy who’s as invaluable in the tech trenches as he is leading the charge from the front. Ready to be out-teched? John’s your man, turning tech challenges into child’s play with a wink and a smile. ]]> ✓ whet the appetite & make a memorable impression ✓ show you are probably accessible despite senior position or substantial experience 〆W.Churchill wasn't accessible in spite of his humour ✓ humour is a positive emotion → good start for storytelling to whet the appetite = to increase desire for or interest in sth ✓ break the rules = 3rd person self-introduction ✓ learn by making mistakes → brainstorm different versions & choose a little from each → identify relevant metaphors e.g. companies like high towers 〆depends on the corporate culture (probably a start-up) 〆suggests perhaps a too young-minded spirit rather than a senior person able to take responsibilities ≠ doesn't represent the author → looks more like the portrait of a gamer metrics = measures of quantitative assessment commonly used for assessing, comparing, and tracking performance or production to alienate = to make sb feel that they do not belong in a particular group Which metaphors & use of language are arguably inappropriate? 〆near-mythical creature in the realm of software development 〆deep dive into the caverns 〆talk about a tech maestro! 〆leading teams with the finesse of a chess grandmaster = excessive metaphors realm /relm/ = area of activity, interest, or knowledge What logical mistakes are present? 〆leading teams with the finesse of a chess grandmaster ≠ chess grandmasters don't lead teams finesse = great skill in dealing with people or situations, especially in a delicate way; to deal with sth in a way that is clever but slightly dishonest with one hand tied behind his back ✓ in the LinkedIn About section → add media content with a pdf & urls ✓ focus on how you can add value ]]> 1 Writing for style - template wip active edit_ol_qa pix/icons8-hand-with-pen-100_white.png https://writesonic.com/chat ChatGPT https://chatgpt.com/ → copy-paste AI refined text into DeepL Write for granular changes e.g. double-click on individual words to find synonyms DeepL Write https://www.deepl.com/en/write ]]>
Final version #1 icon HRV Human made version
Final version #2 icons8-chatgpt.svg ChatGPT
Final version #3 icon HRV Human revised version
]]> What expressions feel 'stale' and over-used (in LinkedIn profiles)? 〆to be thrilled = often noise rather than facts → excited, happy... What expressions are too emphatic? 〆Like a seasoned sailor navigating through rough waters 〆Excited to dive in and make a splash 〆Like a cultural chameleon 〆I've built and managed teams like a conductor leading a symphony. 〆weathered organizational storms like a seasoned sailor What narrative mistakes are present? 〆a seasoned sailor navigating through rough waters does NOT bring a wealth of experience in coaching, mentoring, and corporate anthropology to my new consulting role 〆With a track record as impressive as a marathon runner crossing the finish line ≠ track record → determination 〆And let's not forget ≠ not adding an argument in favour of sth → And on a personal note 〆make a splash = to become suddenly very successful or very well known ≠ becoming well known with their next consulting project → jump on the bandwagon What paragraphs and/or ideas could be improved with more metrics? My adaptability and commitment to learning have been key in navigating through organizational changes, restructuring, and partnerships. As an internal consultant, I have tackled crisis management, set up mentoring programs across South, Central, and East Europe, and steered cross-functional teams towards success. → suggested answer As an internal consultant, I have tackled crisis management in FMCG, set up mentoring programs for Miele across South, Central, and East Europe, and steered cross-functional teams in Johnson & Johnson towards success. Which version(s) seems more adequate? → Final version #2 ✓ metrics ✓ only v.few metaphors ✓ not excessive or emphatic language 1 Drafting different self-introductions 20240821 hw20240828_n1 active prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png Is there any ideal self-introduction for all situations? How can you draft different versions with the help of AI? stage 2 → choose ONLY one version (this is to practise using AI) → refine with AI and DeepL → answer the questions Free VPN Chrome extension - Best VPN by uVPN https://chromewebstore.google.com/detail/free-vpn-chrome-extension/jaoafpkngncfpfggjefnekilbkcpjdgp ChatGPT → check mistakes → rephrase & improve language https://chatgpt.com/ Chatsonic → use suggested prompts to refine AI generated answers e.g. make more engaging https://writesonic.com/chat DeepL Write → copy-paste refined text from AI into DeepL Write for granular changes e.g. double-click on individual words to find synonyms https://www.deepl.com/en/write ]]>
icon Human made draft (HMD) I am an expert in the field of international logistics. I have extensive knowledge and experience in managing complex supply chains, optimizing logistics processes and solving problems associated with international cargo transportation. My expertise includes developing delivery strategies, risk management and compliance with international standards and requirements. I contribute to the successful development of my clients' businesses by striving to provide an effective and reliable solution to their logistics problems.
icons8-chatgpt.svg AI refined version (ARV) Ladies and gentlemen, esteemed colleagues, and honored guests, Welcome to a journey through the world of international logistics, where precision meets passion, and global connectivity is our canvas. As an international logistics specialist, I stand at the intersection of innovation and execution, orchestrating seamless supply chain solutions that transcend borders and redefine possibilities. Picture a world where time zones are opportunities, and oceans are mere pathways to new horizons. In this world, I navigate the complexities of customs, regulations, and diverse cultures with the finesse of a maestro, harmonizing the symphony of trade and commerce. Every shipment becomes a story, and every destination a stage for our logistical theatrics. From the bustling ports of Shanghai to the ancient markets of Marrakech, I weave a tapestry of efficiency, reliability, and unwavering commitment to excellence. In this era of rapid globalization, the role of an international logistics specialist transcends mere coordination; it is an art form, an ode to the seamless movement of goods and ideas across continents. Join me in embracing the art of global logistics mastery, where every challenge is an opportunity, and every delivery is a triumph of human ingenuity. Thank you for embarking on this exhilarating voyage with me.
icons8-chatgpt.svg AI refined version #2 (ARV2) I am honored to present to you the pivotal role of an international logistics specialist in today's global economy. As a seasoned professional in this field, I have witnessed firsthand the intricate web of operations that underpin the movement of goods across international borders. Our work is defined by meticulous planning, rigorous compliance, and unwavering commitment to efficiency. In an era characterized by complex trade agreements, geopolitical shifts, and technological advancements, the role of an international logistics specialist has evolved into that of a strategic navigator, adept at mitigating risks and optimizing supply chain networks. Our ability to synchronize the flow of goods with precision and timeliness is instrumental in sustaining the competitiveness of businesses worldwide. I invite you to delve into the nuanced world of international logistics, where attention to detail is paramount, and adaptability is non-negotiable. It is through our collective expertise and dedication that we facilitate the seamless movement of goods, enabling global trade to thrive. Thank you for the opportunity to shed light on the indispensable role of international logistics specialists in driving global commerce forward.
]]> Rephrase the following text and correct mistakes. Use neither formal nor informal language. Avoid emphatic register. Avoid phrasal verbs. → what mistakes can you find in this first version (HMD)? → how can you improve the generated text? ]]> Find more advanced expressions to paraphrase the following (i.e. the previous) self-introduction. Use a more engaging style with literary metaphors. → what expressions are worth keeping/recycling in this first answer by AI (ARV)? ]]> seamless supply chain solutions that transcend borders and redefine possibilities = business collocations ✓ Every shipment becomes a story, and every destination a stage = simple, yet memorable, metaphor ✓ Picture a world where time zones are opportunities = original idea perhaps worth developing with the tone of a subject-matter expert ✓|〆every delivery is a triumph of human ingenuity = perhaps too emphatic?... → consider recycling perhaps at the end of a toast ]]> Find more advanced expressions to paraphrase the following (i.e. the previous) self-introduction. Use a more engaging style with literary metaphors. → what mistakes can you find in this first answer by AI (ARV)? ]]> where precision meets passion, and global connectivity is our canvas 〆I stand at the intersection of innovation and execution, orchestrating seamless supply chain solutions 〆oceans are mere pathways to new horizons 〆I navigate the complexities of customs, regulations, and diverse cultures with the finesse of a maestro, harmonizing the symphony of trade and commerce 〆a stage for our logistical theatrics 〆I weave a tapestry of efficiency, reliability, and unwavering commitment to excellence 〆 it is an art form, an ode to the seamless movement of goods and ideas across continents 〆Join me in embracing the art of global logistics mastery = too emphatic ]]> theatrics = dramatic performances; (often disapproving) ways of behaving and speaking that are like a performance on a stage and are intended to attract attention Make the following (i.e. the previous) less emphatic and more business-oriented. → what mistakes can you find in this 2nd answer by AI (ARV2)? → has rephrasing the prompt help avoid the mistakes from ARV? ]]> Make the following (i.e. the previous) less emphatic and more business-oriented. → what expressions are worth keeping/recycling in this 2nd answer by AI (ARV2)? ]]> pivotal role of an international logistics specialist in today's global economy ✓ In an era characterized by complex trade agreements, geopolitical shifts, and technological advancements, the role of an international logistics specialist has evolved into that of a strategic navigator, adept at mitigating risks and optimizing supply chain networks ✓ ability to synchronize the flow of goods with precision and timeliness is instrumental in sustaining the competitiveness of businesses worldwide ✓ adaptability is non-negotiable ]]> pivotal = of great importance because other things depend on it Make the following (i.e. the previous) less emphatic and more business-oriented. → are there any narrative mistakes in this 2nd answer by AI (ARV2)? → what better arguments could be included in this self-introduction? ]]> Thank you for the opportunity to shed light on the indispensable role of international logistics specialists in driving global commerce forward. = perhaps rather cliche → think of something more original for a stronger ending ]]> Which version(s) seems more adequate? ARV #2 ✓ only v.few metaphors ✓ not excessive or emphatic language 〆no metrics → consider using this version of a self-introduction for the closing ceremony of a seminar flair = natural ability to do sth well; quality showing the ability to do things in an interesting and imaginative way to swoon = to feel very excited, emotional, etc. about sb that you think is sexually attractive, so that you almost lose consciousness to peek into = to look at sth quickly and secretly because you should not be looking at it finesse = great skill in dealing with people or situations, especially in a delicate way; to deal with sth in a way that is clever but slightly dishonest fierce = (especially of people or animals) angry and aggressive in a way that is frightening; (especially of actions or emotions) showing strong feelings or a lot of activity, often in a way that is violent trench = long deep hole dug in the ground in which soldiers can be protected from enemy attacks By For this (very) reason they are quite quiet It's an unbelievable unbelievably huge mall They catched caught me too For example he spent for on it 5 million dollars ]]> 20240814 17:00-18:00 1.5 active WRI | Describing challenges & achievements - Preparing a self-introduction with AI By the end of this session you will have studied Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 pix/icons8-dictionary-100_white.png Describing challenges & achievements 20240807 hw20240814 Sbook - WRI 1 pix/icons8-dictionary-100_white.png Describing challenges & achievements Expressions to emphasise achievements in a self-introduction 20240807 hw20240814 active wip xml_multi_dd_row Can you describe your challenges & achievements? 28 6 left 1 2 3 4 5 6 2 Preparing a self-introduction 20240814 hw20240821 pix/icons8-hand-with-pen-100_white.png active wip prep_ol_qa edit_ol_qa How do you write a catchy self-introduction? deadline: 20240221 --> ]]> Say hello to John Doe, the near-mythical creature in the realm of software development who not only masters the dark arts of distributed backend systems and microservice architecture but does so with an effortless flair that would make lesser mortals swoon. With his profound expertise in crafting scalable server APIs and a deep dive into the caverns of MongoDB, Cassandra, and Memcached, John’s not just playing in the big leagues—he’s making the rules. Dare to peek into the JVM ecosystem, and you’ll find John there, juggling Java and Scala with one hand tied behind his back, while also speaking Go and Hack as fluently as the tech gods themselves. And oh, let’s not forget his smooth moves with Unix-like operating systems and SQL—talk about a tech maestro! Now, while John has dazzled in the high towers of Afazon, Unter, Infinity, and Zantex, leading teams with the finesse of a chess grandmaster, he chooses to keep his boots on the ground. Yes, despite the siren call of management, our hero opts to stay in the action—front and centre—where the tech battles are fiercest. So, if you’re thinking John’s just another tech lead, think again. He’s the wizard in the shadows, the brain behind the operation, the guy who’s as invaluable in the tech trenches as he is leading the charge from the front. Ready to be out-teched? John’s your man, turning tech challenges into child’s play with a wink and a smile. ]]> ✓ whet the appetite & make a memorable impression ✓ show you are probably accessible despite senior position or substantial experience 〆W.Churchill wasn't accessible in spite of his humour ✓ humour is a positive emotion → good start for storytelling to whet the appetite = to increase desire for or interest in sth ✓ break the rules = 3rd person self-introduction ✓ learn by making mistakes → brainstorm different versions & choose a little from each → identify relevant metaphors e.g. companies like high towers 〆depends on the corporate culture (probably a start-up) 〆suggests perhaps a too young-minded spirit rather than a senior person able to take responsibilities ≠ doesn't represent the author → looks more like the portrait of a gamer metrics = measures of quantitative assessment commonly used for assessing, comparing, and tracking performance or production to alienate = to make sb feel that they do not belong in a particular group Which metaphors & use of language are arguably inappropriate? 〆near-mythical creature in the realm of software development 〆deep dive into the caverns 〆talk about a tech maestro! 〆leading teams with the finesse of a chess grandmaster = excessive metaphors realm /relm/ = area of activity, interest, or knowledge What logical mistakes are present? 〆leading teams with the finesse of a chess grandmaster ≠ chess grandmasters don't lead teams finesse = great skill in dealing with people or situations, especially in a delicate way; to deal with sth in a way that is clever but slightly dishonest with one hand tied behind his back ✓ in the LinkedIn About section → add media content with a pdf & urls ✓ focus on how you can add value ]]> flair = natural ability to do sth well; quality showing the ability to do things in an interesting and imaginative way to swoon = to feel very excited, emotional, etc. about sb that you think is sexually attractive, so that you almost lose consciousness to peek into = to look at sth quickly and secretly because you should not be looking at it finesse = great skill in dealing with people or situations, especially in a delicate way; to deal with sth in a way that is clever but slightly dishonest fierce = (especially of people or animals) angry and aggressive in a way that is frightening; (especially of actions or emotions) showing strong feelings or a lot of activity, often in a way that is violent trench = long deep hole dug in the ground in which soldiers can be protected from enemy attacks 20240807 17:00-18:00 1.5 active Managing people the hard way (3/3) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 4 Robert & Dorothy Bolton - Conflict management chart active edit_ol_qa pix/icons8-collaboration-100_white.png Robert & Dorothy Bolton - Conflict management chart
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]]> In what situation(s) can you use this particular chart? ✓ when team members, business partners, political opponents (...) don't understand each other → learn about the other person's profile to adapt your emotional response & and/or degree of self-confidence ✓ when staff fail to work together during team building activities = they don't understand how to talk to each other → they can't convince each other of their intentions, ideas, etc What approach should you use if your presentation is too emotional for an amiable audience who don't seem to react to your argumentation? 〆amiable audience will never say no because they are perhaps not allowed to do so in their culture e.g. Lewis responsive typology of Asian cultures 〆being assertive will result in needless pressure because your audience cannot give your instant feedback or take decisions without consensus among them → focus on facts & figures = be analytical ! beware no need to describe in detail if slides already convey a lot of data → highlight outcome with an assertive delivery Was B.Johnson more of an expressive or a driver? ✓ probably expressive = using very vivid, offensive, almost farcical metaphors 〆relying on intuition on the spur of the moment spur of the moment = done without planning in advance; impulsive Was D.Trump more of an expressive or a driver? ✓ probably driver (though also expressive) = very assertive, often inconsiderate of people's feelings 〆not very diplomatic Was Obama more of an amiable or an analytical? ✓ probably amiable = charismatic, eloquent ✓ 1st black Afro American president = symbol 〆role model who wanted (or had) to be liked → a crowd pleaser 〆could not say no amiable = pleasant; friendly and easy to like Was T.May more of an amiable or an analytical? ✓ probably analytical ✓ little emotional response because reserved ← wanting to be (to look) very professional 〆failed to be assertive enough → couldn't close the Brexit deal perhaps because she knew it was a poor deal (she was against Brexit initially!) 5 Kilmann - Conflict management chart active edit_ol_qa pix/icons8-collaboration-100_white.png Kilmann - Conflict management chart
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]]> In what situation(s) can you use this particular chart? ✓ when a manager is not taking responsibilities for their team (= avoiding) ✓ when business partners fail to negotiate an agreement → change sales representative to unlock the stalemate ✓ when debate doesn't generate constructive feedback (= accommodating) = manager and/or staff member just approve without feedback ↔ yes-person → lack of criticism is not constructive stalemate = situation in a dispute or competition in which neither side is able to win or make any progress When will you not use this chart? ✓ when only win-lose (competing) is the goal instead of collaborating (win/win) ✓ when no repeat business is expected = situation of monopoly, or more demand than offer 1 pix/icons8-dictionary-100_white.png Describing challenges & achievements Expressions to emphasise achievements in a self-introduction 20240807 hw20240814 active wip xml_multi_dd_row Can you describe your challenges & achievements? 28 6 left 1 2 3 4 5 6 20240731 17:00-18:00 1.5 active Managing people the hard way (2/3) Managing people the hard way (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook ✓ professional self-development ✓ challenging goals 〆threats of dismissal (...) How different is motivating from managing? ✓ KPIs & targets are relevant to managing but not enough for motivating
empty_chart.png
T / Cl Imagine a chart with a scale of 9 on both axes x means a manager believes people [need to be threatened | need satisfaction]? ✓ need to be threatened → y means a manager believes people need satisfaction Where is 9:1? ✓ x axis far right ✓ y axis bottom Where would be a field marshal? ✓ 9:1 ]]> active textbook tmp_pdf/the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_50.ogg the_business_advanced_audio_cd01_50.ogg pg 44 ex 6 discussion ]]> 1 McGregor - Theory X and Theory Y Management active edit_ol_qa pix/icons8-collaboration-100_white.png McGregor - Theory X and Theory Y Management
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]]> In what situation(s) can you use this particular chart? ✓ when a manager relies on micromanagement → draw attention of a manager's inappropriate way of motivating staff (X-type manager) 〆authoritarian 〆tight control → need to trust employees more (McGregor) X-type manager = uses too much threat When will you not use this chart? ✓ when empowerment fails to deliver expected results e.g. everyone is happy & motivated but sales targets haven't been achieved ✓ when staff don't understand the need for continuous improvement empowerment = giving or delegating power or authority 2 Blake & Mouton - Managerial chart active edit_ol_qa pix/icons8-collaboration-100_white.png Blake & Mouton - Managerial chart
blake_and_mouton_managerial_chart.jpg
]]> In what situation(s) can you use this particular chart? ✓ when turnover of highly qualified staff is high ✓ if employees are exhausted = burnout → tell managers they need to show less concern for production 〆if no results have been achieved in spite of high employee satisfaction ↔ talent retention fails despite ideal work life balance → provide more training on motivational management impoverished = poor enough to need help from others When will this chart be less relevant? 〆when managers make decisions without consensus → build mutual understanding = scratch my back & I'll scratch yours 〆when managers fail to understand what motivates staff → identify incentives mutual = used to describe feelings that two or more people have for each other equally, or actions that affect two or more people equally 3 Hersey & Blanchard - Situational leadership active edit_ol_qa pix/icons8-collaboration-100_white.png Hersey & Blanchard - Situational leadership
hersey_and_blanchard_situational_management_chart.pngsituational_leadership_2_hersey_blanchard.jpgsituational_leadership_curve_hersey_blanchard.jpg
]]> In what situation(s) can you use this particular chart? ✓ during a quarterly or yearly appraisal meeting / performance review ✓ when a new manager takes over an existing team but doesn't know how experienced team members are → need to adapt their management style to the professional maturity of employees maturity = quality of thinking and behaving in a sensible, adult manner; state of being fully grown or developed When will this chart prove less efficient? ✓ when even experienced staff are only motivated by hygiene factors ✓ when information is held secret as a means to achieve career progression ↔ rivalry among team members instead of team playing = probably vertical, top-down, corporate policy → improve knowledge management w/in the company hygiene factor = feature of a job that will make a worker unhappy if it is not provided, for example fair pay or comfortable working conditions: Hygiene factors are those which are necessary for people to work, not those that actually motivate people to work harder 4 Robert & Dorothy Bolton - Conflict management chart wip active edit_ol_qa pix/icons8-collaboration-100_white.png Robert & Dorothy Bolton - Conflict management chart
bolton_and_bolton_conflict_management_chart.png
]]> In what situation(s) can you use this particular chart? ✓ when team members, business partners, political opponents (...) don't understand each other → learn about the other person's profile to adapt your emotional response & and/or degree of self-confidence ✓ when staff fail to work together during team building activities = they don't understand how to talk to each other → they can't convince each other of their intentions, ideas, etc What approach should you use if your presentation is too emotional for an amiable audience who don't seem to react to your argumentation? 〆amiable audience will never say no because they are perhaps not allowed to do so in their culture e.g. Lewis responsive typology of Asian cultures 〆being assertive will result in needless pressure because your audience cannot give your instant feedback or take decisions without consensus among them → focus on facts & figures = be analytical ! beware no need to describe in detail if slides already convey a lot of data → highlight outcome with an assertive delivery Was B.Johnson more of an expressive or a driver? ✓ probably expressive = using very vivid, offensive, almost farcical metaphors 〆relying on intuition on the spur of the moment spur of the moment = done without planning in advance; impulsive Was D.Trump more of an expressive or a driver? ✓ probably driver (though also expressive) = very assertive, often inconsiderate of people's feelings 〆not very diplomatic Was Obama more of an amiable or an analytical? ✓ probably amiable = charismatic, eloquent ✓ 1st black Afro American president = symbol 〆role model who wanted (or had) to be liked → a crowd pleaser 〆could not say no amiable = pleasant; friendly and easy to like Was T.May more of an amiable or an analytical? ✓ probably analytical ✓ little emotional response because reserved ← wanting to be (to look) very professional 〆failed to be assertive enough → couldn't close the Brexit deal perhaps because she knew it was a poor deal (she was against Brexit initially!) 5 Kilmann - Conflict management chart wip active edit_ol_qa pix/icons8-collaboration-100_white.png Kilmann - Conflict management chart
kilmann_conflict_management_chart.png
]]> In what situation(s) can you use this particular chart? ✓ when a manager is not taking responsibilities for their team (= avoiding) ✓ when business partners fail to negotiate an agreement → change sales representative to unlock the stalemate ✓ when debate doesn't generate constructive feedback (= accommodating) = manager and/or staff member just approve without feedback ↔ yes-person → lack of criticism is not constructive stalemate = situation in a dispute or competition in which neither side is able to win or make any progress When will you not use this chart? ✓ when only win-lose (competing) is the goal instead of collaborating (win/win) ✓ when no repeat business is expected = situation of monopoly, or more demand than offer rookie = (especially AmE) person who has just started a job or an activity and has very little experience threat threaten them ]]> 20240724 17:00-18:00 1.5 active Working across cultures - Breaking the ice (3/3) Managing people the hard way (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced Working across cultures market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf pg 91 ex I role play ]]> mouses mice I feel myself pretty well In case if I want to take some colleagues for dinner for now at present (we have) 10 000 users We want to grow up for by 1 million users in... For now the time being we can't catch this auditory audience By this reason As a result ]]> 20240717 17:00-18:00 1.5 active Quarterly test - feedback By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240621 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced Working across cultures market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Quarterly test (logs) active wip quarterly_test_logs test_log_Nikita_20240717_1651_quarterly_test_nzhuchkov_20240619.xml 20240711 18:40-19:40 1.5 active Working across cultures - Breaking the ice (2/2) Managing people the hard way (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced Working across cultures market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf quarterly test Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240621 → time allowed: 60min Quarterly test (on-line version) postponed to next lesson smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Market Leader 3rd Edition C1 active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf 〆rather not... colloquial /kəˈləukwɪəl/ = (of words and language) used in conversation but not in formal speech or writing → need to use graded language pg 90 ex E listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_19.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_20.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_21.ogg pg 91 ex G speaking pg 91 ex H comments ]]> tbc textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf pg 91 ex I role play ]]> colloquial /kəˈləukwɪəl/ = (of words and language) used in conversation but not in formal speech or writing funeral = ceremony, usually a religious one, for burying or cremating (= burning) a dead person fixture = thing such as a bath or a toilet that is fixed in a house and that you do not take with you when you move house fittings = items in a house such as a cooker, lights or shelves that are usually fixed but that you can take with you when you move to a new house; small part on a piece of equipment or furniture relatively not so long time before quite recently Let's spend time for on socialising If Nathan will come (OR came) on to this dinner he will be OR would be nervous I'm very (really | absolutely) full of food In case if this question is not in a business situation I have 2 opinions on about it Maybe we'll take beers in a bar can go for a beer | can go for a larger | go for a drink ]]> 20240703 17:00-18:00 1.5 active Working across cultures - Breaking the ice Managing people the hard way (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced Working across cultures market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf quarterly test Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240621 → time allowed: 60min Quarterly test (on-line version) postponed to next lesson smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Market Leader 3rd Edition C1 active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf ✓ probably not pg 90 ex A B C speaking pg 90 ex D listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_16.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_17.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd03/market_leader_3rd_advanced_audio_cd03_18.ogg T / Cl 'Are you fishing for something?' [Are you about to ask for a favour | Are you going to go fishing] ✓ Are you about to ask for a favour? ]]> to break the ice = to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance pretext (for sth / for doing sth) | ~ (to do sth) = false reason that you give for doing sth, usually sth bad, in order to hide the real reason; an excuse to turn down = to say, to refuse to pull someone's leg = to play a joke on sb foodie = (informal) person who is very interested in cooking and eating different kinds of food disrespect disrespectful It's mostly disrespectful to say no for to an invitation It's really | quite | absolutely unusual at all for Japanese guy people It's related for to an Indian guy person In opposite to contradiction with | Contrary to other places It's totally important absolutely essential to socialise with people She feels herself she should respect be thankful to everybody for this opportunity ]]> event /i'vent/ 20240619 17:00-18:00 1.5 active Breaking the ice Managing people the hard way (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced Working across cultures market_leader_3rd_advanced_students_book_pg90-91_working_across_cultures_socialising.pdf quarterly test Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240621 → time allowed: 60min Quarterly test (on-line version) postponed to next lesson smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Imagine you are queuing to get some coffee at a seminar. How do you start a conversation with the person next to you? Answer the following questions. Do you find meeting people for the first time difficult? How do you break the ice? ✓ ask how's business in their industry ✓ how do they find the presentation / seminar / workshop to break the ice = to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance Have you got any hints to begin a conversation? ✓ find common ground ✓ show interest in your interlocutor's region / area → ask follow up questions How do you end a conversation that is boring? ✓ introduce your interlocutor to someone else ✓ offer to speak about another topic pretext = (for sth / for doing sth) | ~ (to do sth) a false reason that you give for doing sth, usually sth bad, in order to hide the real reason; an excuse 2 pix/icons8-collaboration-100_white.png Questions to break the ice active wip xml_multi_dd_row What is your favourite way of breaking the ice at an event with people you don't know? 30 20 left 1;2;3;4 4;5;6;7;1;2;3 8;9;10;11;12;13 questions about the guest's country Can you recommend any destinations in your country for tourism or sports that is not popular among tourists? What are typical cliches that are not true? Is our company / product / service popular in your country? questions about the host's country What is your favourite drink? Do you like any particular tradition from our country? What is the most unexpected fact you have discovered during your stay? Is humour a good idea to break the ice or develop a long lasting relationship? work-related questions Is your industry suffering from the same hardships that we are? Is your company enjoying the same growth as we are? Are deadlines more important than work life balance? Is working after hours considered normal if you need to meet tight deadlines? Is it acceptable to employ your relatives? Can you use rude language? ]]> to break the ice = to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance pretext (for sth / for doing sth) | ~ (to do sth) = false reason that you give for doing sth, usually sth bad, in order to hide the real reason; an excuse to go|get back to square one = to go back to where one started, with no progress having been made myself uncomfortable when I try to speak with... ... ask something usual what which relates to anybody everybody It's really dramatical dramatic | terrible When will results be available will be provided for me? By For these reasons ]]> 20240610 17:00-18:00 1.5 active Johari Window By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Advanced C1 Unit 4.1 Management style 1 pix/icons8-dictionary-100_white.png Johari Window active wip xml_multi_dd_row What can help you assess the profile of a manager? What if they are hiding something? 44 8 left

known to others


known to others

not known to you


known to you

not known to others


not known to you

not known to others


]]> 1 2 3 4 an interesting by - in my opinion - feature They said what that at the White Home House it was... He will be well understood for by everybody ]]> 20240605 17:00-18:00 1.5 active Managing people the hard way (1/3) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced pg 44 ex 3 vocab the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Advanced C1 Unit 4.1 Management style active textbook T / Cl When would you need to sugarcoat problems? ✓ in a crisis to avoid panic pg 44 ex 3 vocab Functional language: Describing profiles (Johari Window) ]]> demeanour /,di'mi:nə:/ = way that sb looks or behaves phoney /ˈfəunɪ/ = (informal, disapproving) not real or true; false, and trying to deceive people brusque /'brəsk/ = using very few words and sounding rude to concede = sth (to sb) | ~ sb sth to admit that sth is true, logical, etc to bark out sth = to give orders, ask questions, etc. in a loud, unfriendly way to solicit sth (from sb) | ~ (sb) (for sth) = to ask sb for sth, such as support, money, or information; to try to get sth or persuade sb to do sth abrasive = rude and unkind; acting in a way that may hurt other people's feelings field marshal = officer holding the highest rank in the army rebel = person who takes part in an armed rebellion against the constituted authority street fighter = contestant who is very aggressive and willing to use underhand methods to sugarcoat = to cause to appear more pleasant or appealing to preserve = to keep a particular quality, feature, etc.; to make sure that sth is kept spine = backbone; row of small bones that are connected together down the middle of the back assertiveness = aggressive self-assurance; given to making bold assertions gee /'dʒi:/ = exclamation (especially AmE) a word that some people use to show that they are surprised, impressed or annoyed to belittle = to make sb or the things that sb does seem unimportant scapegoat = someone who is punished for the errors of others 20240529 17:00-18:00 1.5 active Managing people Managing people the hard way By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business Advanced pg 44 ex 2 3 reading pg 45 Are you the manager that people love to hate? the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> The Business Advanced C1 Unit 4.1 Management style 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Answer the following questions. Which management style is more effective [authoritarian | democratic]? ✓ depends on context ✓ depends on professional experience and maturity of both the manager and their team members e.g. control freaks rely heavily on micromanagement in developing economies because they don't trust their staff to be responsible enough maturity = quality of thinking and behaving in a sensible, adult manner; state of being fully grown or developed What are the advantages of an authoritarian management style? ✓ faster ✓ better results autocratic = authoritarian, offensively self-assured or given to exercising usually unwarranted power What are the pros of a democratic management style? ✓ encourage better work environment & relationships among people ✓ involve staff in the decision-making process ✓ strive to achieve longer term goals ✓ fosters creativity & innovation to foster = to promote the growth of What recommendations can you make about management styles? ✓ train both leader & autocratic management styles ✓ be flexible but preserve your spine ✓ be responsible for decisions based on team feedback ✓ support & defend staff members performance spine = backbone; row of small bones that are connected together down the middle of the back active textbook ✓ sports coach What sort of manager is likely to show more empathy? ✓ a parent pg 44 ex 1 discussion Lexical material: Management styles pg 44 ex 2 reading set for homework pg 44 ex 3 vocab ]]> demeanour /,di'mi:nə:/ = way that sb looks or behaves phoney /ˈfəunɪ/ = (informal, disapproving) not real or true; false, and trying to deceive people brusque /'brəsk/ = using very few words and sounding rude to concede = sth (to sb) | ~ sb sth to admit that sth is true, logical, etc to bark out sth = to give orders, ask questions, etc. in a loud, unfriendly way to solicit sth (from sb) | ~ (sb) (for sth) = to ask sb for sth, such as support, money, or information; to try to get sth or persuade sb to do sth abrasive = rude and unkind; acting in a way that may hurt other people's feelings field marshal = officer holding the highest rank in the army rebel = person who takes part in an armed rebellion against the constituted authority street fighter = contestant who is very aggressive and willing to use underhand methods to sugarcoat = to cause to appear more pleasant or appealing to preserve = to keep a particular quality, feature, etc.; to make sure that sth is kept spine = backbone; row of small bones that are connected together down the middle of the back assertiveness = aggressive self-assurance; given to making bold assertions gee /'dʒi:/ = exclamation (especially AmE) a word that some people use to show that they are surprised, impressed or annoyed to belittle = to make sb or the things that sb does seem unimportant scapegoat = someone who is punished for the errors of others By this case In such situation you can solve a problem faster Of course, it's contextly dependent depends on the context You need to develop all the resources what (that | which) you have By this angle From this point of view (OR Viewed from this angle, it is...) ]]> expertise /,ekspə:'ti:z/ metaphor /ˈmetəfə/ 20240523 20240522 18:15-19:15 17:00-18:00 1.5 active Case study Car Glazer International (2/2) Managing people Managing people the hard way By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate Case study Car Glazer International the_business_upper_intermediate_2_0_students_book_pg98-99_case_study_car_glazer_international.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg98-99_case_study_car_glazer_international.pdf the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd02/the_business_upper_intermediate_2_0_audio_cd02_038.ogg T / Cl Do you think F.Novak has embezzled some money? 〆asked the garage to repair his private car (a BMW) 〆lied to Garage Miler by saying Car Glazing would cover the costs → F.Nowak owes everyone some explanations pg 99 ex 5 discussion T / Cl Can this endanger customer business relationships? ✓ probably yes = spoil company reputation → fire F.Novak immediately or investigate? pg 99 ex 6 listening for detail the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd02/the_business_upper_intermediate_2_0_audio_cd02_039.ogg T / Cl What has F.Novak just achieved? ✓ has landed the biggest contract the company has ever had = has good networking & sales skills Whose BMW did F.Novak have repaired? ✓ perhaps a representative of this new insurance company = doing a favour to win a tender? → discuss the issue with your compliance officer Is it good business practice? 〆bribing? → should have kept his hierarchy in the loop How will you explain the situation to Garage Miler? = rather awkward to acknowledge F.Nowak was right → make up some story & pay outstanding debts asap Conclusion Would you want to work with a sales rep who has such ways and means? ✓ if Car Glazer agrees to pay the bill, it means they accept this practice... If he did it once, don't you run the risk of him doing it again? → consider some warning, reprimand...? Is it fair/ethical to prefer a company to another one because they have repaired your car for free? 〆probably not (...) If you were in Emily's position, would you be a whistle-blower? = leak to the media that the No 1 insurance company chose a service provider because they were done a favour? → all depends if Car Glazer pays the bill ]]> to embezzle = to steal money that you are responsible for or that belongs to your employer sickie (to throw a ~) = day when you say that you are ill/sick and cannot go to work when it is not really true petty = small amount of money kept in an office for small payments to reprimand ~ sb (for sth) = (formal) to tell sb officially that you do not approve of them or their actions dent = hollow place in a hard surface, usually due to being hitting by sth in the course of = during, while evasive = not willing to give clear answers to a question; vague whistle-blower = (used especially in newspapers) person who informs people in authority or the public that the company they work for is doing sth wrong or illegal unfair job illegal work Garage Miler has less trust to in CarGlazer Garage Miler will be less agreed likely to agree to repair cars with post-payment Even if he is 100% convinced of it (the only person) responsible for this It's definitely a reason to be stepped up promoted A company should be ready to defeat yourself defend itself Sometimes we could be unsucceed unsuccessful ]]> 20240515 17:00-18:00 1.5 active Case study Car Glazer International (1/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate pg 98 ex 2 scan reading Case study Car Glazer International the_business_upper_intermediate_2_0_students_book_pg98-99_case_study_car_glazer_international.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook 〆probably not, unless perhaps during working hours Under what circumstances should staff be given a reprimand? 〆in the event of unethical behaviour pg 98 ex 1 discussion pg 98 ex 2 scan reading T / Cl If you think someone in your partner's department has been dishonest, but have no evidence, do you investigate yourself or remain evasive? ✓ remain evasive Would you want to be a whistle-blower? ✓ depends if you might lose your job If customers have an outstanding bill, do you wait and see or do you chase them? ✓ you chase them How can you chase debtors? ✓ with some reminders & follow-up calls pg 99 ex 3 analysis e-mail ]]> to embezzle = to steal money that you are responsible for or that belongs to your employer sickie (to throw a ~) = day when you say that you are ill/sick and cannot go to work when it is not really true petty = small amount of money kept in an office for small payments to reprimand ~ sb (for sth) = (formal) to tell sb officially that you do not approve of them or their actions dent = hollow place in a hard surface, usually due to being hitting by sth in the course of = during, while evasive = not willing to give clear answers to a question; vague whistle-blower = (used especially in newspapers) person who informs people in authority or the public that the company they work for is doing sth wrong or illegal At this week on Tuesday I got... Their support stopped at four and a half thirty pm | half past four They have much law respect are law-abiding It's some obstacle which could turn you back put you off If they keep to attract keep | continue attracting people from India... They owe to Car Glazer a lot of money We can create a request to the court of justice file a case against Garage Miller | take to court Garage Miller | sue Garage Miller ]]> 20240508 17:00-18:00 1.5 active Case study Selig and Lind (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles Case study - Selig and Lind pg 73 description of managers 1-4 → read & prepare pg 73 task 2, 3 market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook active textbook tmp_pdf/market_leader_3rd_upper_intermediate_pg72-73_selig_and_lind_choosing_a_manager.pdf 〆should have already proven by now that he is prepared to learn & improve himself → current situation is not a warning but a likely dismissal → leadership course is probably too late What management styles should be used? ✓ see pg 67 ex D pg 72 replacing the project manager pg 73 read descriptions pg 73 task 1 2 T / Cl Rank candidates in terms of suitability → Isn't Ruth too decisive? (indeed, sales management consists in pushing people) → Will the team want to work 6-7 days a week with Kazuo when they're already exhausted? → Is Eduardo decisive enough? → Has Martina got sufficient interpersonal skills? pg 73 task 3 4 〆Martina has limited experience in managing people (only IT, not multicultural) ✓ Eduardo may set a better example for a customer service to retail outlets though is not goal oriented ]]> active textbook DVD case study commentary Feedback T / Cl Why did he alienate from his staff? 〆result-oriented 〆unclear goal-setting 〆demotivating by not involving staff in decision-making 〆poor, little constructive feedback → improve communication & interpersonal skills What are the most striking weaknesses of the candidates? 〆Ruth doesn't appear to want to accommodate her management style to an international team 〆Kazuo might turn people off by considering company is more important than individuals 〆Eduardo may be too hesitant and not prepared to take tough decisions because he wants to be liked too much 〆Martina believes people are motivated by money Who would the consultant recommend? ✓ Ruth might face some resistance at the beginning but eventually will meet deadlines = favourite candidate ✓ Eduardo would build a good rapport with team members but might not get things done = front-runner ]]> wip textbook use expressions from pg 67 ex D use expressions from pg 68 ex E see pg 131 writing a report (including an executive summary) ]]> labour law = body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations to be thrown in at the deep end = to be given a difficult job without preparation to groom sb (for / as sth) = to prepare or train sb for an important job or position to call a spade a spade = to call a person or thing a name that is true but not polite; speak bluntly; use the plainest language disheartening = not to motivate or encourage distant = not friendly; not wanting a close relationship with sb morale /mə:'æl/ = amount of confidence and enthusiasm, etc. that a person or a group has at a particular time to the letter = in every detail ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth) = feeling shame or embarrassment about sb/sth or because of sth you have done to alienate /ˈeɪljəneɪt/ = to make sb less friendly or sympathetic towards you; to make sb feel that they do not belong in a particular group; to cause someone or a group of people to stop supporting and agreeing with you front-runner = competitor thought likely to win rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B) = a friendly relationship in which people understand each other very well tenacious = that does not stop holding sth or give up sth easily; determined to overlook = to fail to notice to carry out = to execute, to perform nothing anything I think he's over 30 plus years old He spends too much time for on get getting agreement It's too time consumption consuming He's good in at achieving results achievement ]]> 20240424 17:00-18:00 1.5 active Case study Selig and Lind (1/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles Case study - Selig and Lind pg 72 background market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> wip textbook mindmaps/negotiations_mindmap.pdf negotiations_mindmap.pdf ]]> 1 Re-locating to a country / corporate culture with a different work-life balance active edit_ol_qa pix/icons8-collaboration-100_white.png How can interest in work life balance affect the management style of a company? Would you like to - and be able to - relocate to a Scandinavian country with such people-oriented corporate culture? visual aid
]]> Would you like to relocate to Copenhagen, Denmark? ✓ better work life balance in Scandinavian countries ✓ lifestyle closer to nature (...) What differences in corporate culture & management style would you expect in Anglo-Saxon and/or Scandinavian regions? ✓ stronger labour law to protect employees ✓ less stressful work conditions labour law = body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations What mistakes could a result-oriented manager make when running an international team with a Scandinavian corporate culture? 〆being too authoritarian 〆making decisions without consensus 〆providing little support for less experienced team members 〆socialising not enough = not taking into consideration cultural differences among team members → needs cross-cultural skills to call a spade a spade = to call a person or thing a name that is true but not polite; speak bluntly; use the plainest language Do you think strong leaders groom weak managers? 〆strong leader may create too comfy a work environment → managers need to be thrown in at the deep end to learn & become autonomous to be thrown in at the deep end = to be given a difficult job without preparation to groom sb (for / as sth) = to prepare or train sb for an important job or position active textbook tmp_pdf/market_leader_3rd_upper_intermediate_pg72-73_selig_and_lind_choosing_a_manager.pdf Lexical material: Choosing the right manager & management style pg 72 background reading T / Cl What management mistakes do you think Paul Johnstone made? 〆perhaps ignored cultural differences among team members 〆perhaps team members were not taught or told how to communicate across cultures (...) Was he too authoritarian? 〆perhaps focused too much on meeting deadlines 〆perhaps wasn't interested in team members' opinions (...) pg 72 management style of Paul team member #1 market_leader/market_leader_3rd_upper_intermediate/market_leader_3rd_upper_intermediate_audio_cd02/market_leader_3rd_upper_intermediate_audio_cd02_022.ogg T / Cl What is a better management style: saying what to do or how to do things? ✓ what to do = focus on goals → provide support only if needed = situational management Hersey & Blanchard - Situational leadership
hersey_and_blanchard_situational_management_chart.png
team member #2 market_leader/market_leader_3rd_upper_intermediate/market_leader_3rd_upper_intermediate_audio_cd02/market_leader_3rd_upper_intermediate_audio_cd02_023.ogg T / Cl What is more effective: being a people's person or focusing on results? ✓ depends on short & long term goals → build rapport if long term, strategic goals are set Blake & Mouton - Managerial chart
blake_and_mouton_managerial_chart.jpg
team member #3 market_leader/market_leader_3rd_upper_intermediate/market_leader_3rd_upper_intermediate_audio_cd02/market_leader_3rd_upper_intermediate_audio_cd02_024.ogg ]]> labour law = body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations to be thrown in at the deep end = to be given a difficult job without preparation to groom sb (for / as sth) = to prepare or train sb for an important job or position to call a spade a spade = to call a person or thing a name that is true but not polite; speak bluntly; use the plainest language disheartening = not to motivate or encourage distant = not friendly; not wanting a close relationship with sb morale /mə:'æl/ = amount of confidence and enthusiasm, etc. that a person or a group has at a particular time to the letter = in every detail ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth) = feeling shame or embarrassment about sb/sth or because of sth you have done to alienate /ˈeɪljəneɪt/ = to make sb less friendly or sympathetic towards you; to make sb feel that they do not belong in a particular group; to cause someone or a group of people to stop supporting and agreeing with you front-runner = competitor thought likely to win rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B) = a friendly relationship in which people understand each other very well tenacious = that does not stop holding sth or give up sth easily; determined to overlook = to fail to notice to carry out = to execute, to perform visited watched AlJazeera a little They have a democracy democratic style of management You measure estimate | calculate the time what that | which you need to train somebody What is better: being a people's person or focusing on results? -No one Neither, because... ]]> 20240417 17:00-18:00 1.5 active Case study Pampas Leather Company (2/2) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Case study - Pampas Leather Company pg 138 Information file reading pg 89 task market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 1 pix/icons8-lecturer-100_white.png Negotiation giveaways - 1 active move_contents Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... ]]> 2 pix/icons8-lecturer-100_white.png Negotiation giveaways - 2 active move_contents Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> active textbook Practise the following: Establish connection Small chat Ingratiation Anchoring Persuasive argumentation Diagnostic questions Active listening & paraphrasing Brainstorming (moving past resistance) Making concessions Diagnostic questions (moving past resistance) Getting to agreement Asking for reciprocity
roleplay
roleplay
]]> 2 Role play wip active role_play Recycle new expressions and language. Pampas Leather company West Coast Apparel Establish connection Small chat Ingratiation Anchoring Persuasive argumentation Diagnostic questions Active listening & paraphrasing Brainstorming (moving past resistance) Making concessions Diagnostic questions (moving past resistance) Getting to agreement Asking for reciprocity active textbook DVD case study commentary Feedback Why is it important to build a sustainable relationship? ✓ need repeat-business → seek a win-win outcome What risks are they facing? ✓ couldn't return unsold goods featuring the label of the distributor ✓ cultural differences ✓ focus too much on details & terms of the contract Conclusion: ✓ look for a long term relationship rather than big volumes → be honest about your needs 〆don't bluff → share risks equally & fairly ✓ work together and not against each other = reach a win-win solution ]]> active textbook mindmaps/negotiations_mindmap.pdf negotiations_mindmap.pdf ]]> apparel /əˈpærəl/ = (especially AmE) clothing, when it is being sold in shops/stores to lose sight of the bigger picture = to see the trees but not the forest fairly = in a fair and reasonable way; honestly; to some extent but not very BATNA = best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action detriment (to the ~ of) = act of causing harm or damage; sth that causes harm or damage 20240410 17:00-18:00 1.5 active Case study Pampas Leather Company By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Case study - Pampas Leather Company pg 89 background reading market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 2 pix/icons8-dictionary-100_white.png Negotiation strategies 20240403 hw20240410 Negotiation tutorial: Bargaining tactics | lynda.com https://www.youtube.com/watch?v=BA0DParCiww ]]> 2 pix/icons8-dictionary-100_white.png Negotiation strategies Negotiation strategies 20240403 hw20240410 active wip xml_multi_dd_row What tactics can you use to move past resistance? Negotiation tutorial: Bargaining tactics | lynda.com https://www.youtube.com/watch?v=BA0DParCiww ]]> 22 12 left 1;2;3;4 5;6;7 8;9;10 11;12 Preliminaries 1. Establish connection 2. Small chat 3. Ingratiation 4. Anchoring Understanding expectations 5. Persuasive argumentation 6. Diagnostic questions 7. Active listening & paraphrasing Satisfying expectations 8. Brainstorming (moving past resistance) 9. Making concessions 10. Diagnostic questions (moving past resistance) Negotiating the outcome 11. Getting to agreement 12. Asking for reciprocity ]]> 3 pix/icons8-dictionary-100_white.png Negotiation set phrases Negotiation set phrases active wip xml_multi_dd_row xml_multi_dd_row What expressions can you use to navigate a negotiation? Aren't they too assertive? How can you sound both confident & yet open to suggestions? 14 18 left → break the ice Ingratiation
→ be amiable Anchoring
→ ask rhetorical questions Exploring each other's needs
→ ask diagnostic questions Signalling for movement
→ show there is room for manoeuvre Active listening
→ paraphrase ]]> 1;2;3 4;5;6 7;8;9 10;11 12;13;14;15 16;17;18 Establishing connection → break the ice Nice to meet you! How was your journey? Have you had a nice trip? Ingratiation → be amiable We're very excited to meet you today. We've heard a lot about your company. Feedback from your product / services is excellent. Anchoring → ask rhetorical questions Are you satisfied with...? Wouldn't you like...? Have you ever thought you could work faster if...? Exploring each other's needs → ask diagnostic (open) questions How much do you usually pay for...? What quantities would you...? Signalling for movement → show there is room for manoeuvre I think there's material for discussion My company might accept such terms if... Perhaps we could... I'd need to check if... Active listening → paraphrase So, you're saying... I get it I do see where you're coming from ]]> 4 pix/icons8-dictionary-100_white.png Negotiation giveaways How to recognise negotiation giveaways active wip xml_multi_dd_row read the air to understand what your partner thinks?]]> 12 20 left (resistance) Brainstorming new options
→ use conditional structures Probe with proposals
→ use what if + conditionals Showing preliminary agreement Making concessions
→ scratch my back and I'll scratch yours Closing the deal
→ recap & confirm Tying up loose ends
→ build a long-time relationship & generate repeat business ]]> 1;2;3 4;5;6 7;8 9;10;11;12;13;14 15;16;17;18 19 20;21;22 Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> 2 pix/icons8-dictionary-100_white.png Negotiation giveaways How to recognise negotiation giveaways wip xml_multi_dd_column 120 40 8 bottom → use conditional structures Probe with proposals
→ use what if + conditionals Showing preliminary agreement Making concessions
→ scratch my back and I'll scratch yours Closing the deal
→ recap & confirm Tying up loose ends
→ build a long-time relationship & generate repeat business ]]> 1;2;3 4;5;6 7;8 9;10;11;12;13;14 15;16;17;18 19 20;21;22 Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> active textbook ✓ explain how quality is achieved ✓ justify why American buyers will be interested in Argentinian manufacture (...) Are potential buyers likely to be more fashion-conscious or price-conscious? ✓ depends on target generations → Americans are probably mostly price-conscious pg 89 background reading T / Cl Preparing for the negotiation What concessions can Pampas make? ✓ re-label the jackets under the name of the American distributor → would make their offer very attractive (...) What will be West Coast Apparel's BATNA? ✓ demand a shorter lead time (Argentina relatively close to the USA) ✓ order only a minimum quantity of best-selling jackets (...) What proposals will Pampas probe? ✓ place fewer orders for bigger volumes ✓ prefer a long-term contract (...) pg 138 Information file reading T / Cl What risks won't West Coast Apparel want to be exposed to? 〆Pampas trying to outsource to China rather far from both Argentina and USA 〆Pampas failing to meet deadlines because of outsourcing overseas 〆Pampas relying on cheaper labour force to the detriment of quality ✓ current economic situation not favourable to selling luxury goods like the Clubman jacket (...) ]]> apparel /əˈpærəl/ = (especially AmE) clothing, when it is being sold in shops/stores to lose sight of the bigger picture = to see the trees but not the forest fairly = in a fair and reasonable way; honestly; to some extent but not very BATNA = best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action detriment (to the ~ of) = act of causing harm or damage; sth that causes harm or damage time period term flat ]]> 20240403 17:00-18:00 1.5 active Negotiation tutorial bargaining tactics By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240322 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 3 Negotiation tutorial bargaining tactics 20240311 hw20240318 pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com Watch the video. → answer the questions ]]> Quarterly test (logs) active wip quarterly_test_logs test_log_Nikita_20240402_1546_quarterly_test_nzhuchkov_20240318.xml 3 Negotiation tutorial bargaining tactics 20240311 hw20240318 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png Have you got any secrets techniques to negotiate a bargain? What tactics do you know of? Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com Watch the video. → answer the questions ]]> negotiation_tutorial_bargaining_tactics_lynda.com-ba0dparciww.mp4 How do they establish connection? [01:12] ✓ talk about their children fig tree son 4-week old daughter = small talk small talk = polite conversation about ordinary or unimportant subjects, especially at social occasions How does he make his boss like him? [01:34] ✓ he confirms he appreciated the fact she gave him paternity leave ✓ he made most of his paternity leave by spending time with his wife & newborn daughter → she likes him more = agreeableness psychological technique in which an individual attempts to influence another person by becoming more likeable to their target agreeableness = temperamental disposition to be pleasant How does he anchor his request? [01:48] ✓ flexitime policy could benefit the whole company and not only him ≠ not only him wants sth → try to sound altruistic to anchor = to firmly base sth on sth else altruistic = showing unselfish concern for the welfare of others How does he move past her first resistance? [02:32] That's what I thought at first but I did a lot of research ✓ agrees with her & explains how he deals with the problem ↔ That's what I thought at first but therefore I did a lot of research ]]> What convincing arguments did he find? [02:48] ✓ competitors are already doing it! ✓ employee satisfaction goes up ✓ employee turn-around decreases → benchmark your results with competitors employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off How does he react to her doubts & questions? [03:02] Have you seen customer survey stats (statistics)? ✓ Yes, she has Complaints were down about 10%. Sales were up about the same... = her answers support his requests ✓ she confirms by saying I get it ]]> Who else would benefit from a flexible schedule? ]]> ✓ elicit the answer from his boss = (pretending to be) brainstorming → make your partner agree with the solution by coming to it together to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть How does he reframe his request? [04:11] Look at it this way... → describe another person who could benefit from the request = remind your partner of another example situation ]]> to reframe = to change the way something is expressed or considered What expressions show your partner is listening actively? [04:32] ✓ So, you're saying... = soft exposing give-aways → find examples of your partner paraphrasing to confirm their understanding ]]> give-away = something that makes you guess the real truth about sth/sb What fixed expression confirms she understands Tom's requests? [04:54] I do see where you're coming from = I understand the logics → find examples of your partner appreciate your efforts & narrative ]]> How does Tom move past further resistance? [04:58] (Don't worry,) (we're) just brainstorming here! = don't ask any commitment from your partner yet → don't put your partner in an impossible situation ]]> When does Tom start making a concession? [05:00] It doesn't have to be a 'sweeping change', just a team = once his boss has accepted in principle but has doubts about others accepting → make the request easier to approve ]]> What other diagnostic question(s) to move past resistance does he ask? [05:22] What do you need from me to support/agree fully? = first genuine, non-rhetorical question → show there is room for manoeuvre ]]> genuine = real How does she phrase her terms of approval? [05:41] If you could make a compelling case that... that'd (would) help. = 2nd conditional → use unreal conditionals to shape the deal ]]> compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it over the long haul = over an extended period of time How does Tom show agreement? [05:51] I'm on it. I'll give you tools to measure results... = show you will continue your commitment beyond the 'time of sale' → use future simple for promises ]]> How does she confirm her approval? [06:17] If it's rock solid, I'll sign it. = 1st conditional → use conditional terms for a real situation ]]> What does going one-up on somebody mean? Why does Tom offer to do more? [06:30] Would you be willing to... → present the request at the next meeting ]]> reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other How does Tom confirm the positive outcome of their conversation? [06:54] I'm thrilled. I'm a lot closer than I was 5min ago. = Tom is happy with the outcome of the negotiation → show this is a win-win situation ]]> 2 pix/icons8-dictionary-100_white.png Negotiation strategies Negotiation strategies 20240403 hw20240410 active wip xml_multi_dd_row What tactics can you use to move past resistance? Negotiation tutorial: Bargaining tactics | lynda.com https://www.youtube.com/watch?v=BA0DParCiww ]]> 22 12 left 1;2;3;4 5;6;7 8;9;10 11;12 Preliminaries 1. Establish connection 2. Small chat 3. Ingratiation 4. Anchoring Understanding expectations 5. Persuasive argumentation 6. Diagnostic questions 7. Active listening & paraphrasing Satisfying expectations 8. Brainstorming (moving past resistance) 9. Making concessions 10. Diagnostic questions (moving past resistance) Negotiating the outcome 11. Getting to agreement 12. Asking for reciprocity --> ]]> to eavesdrop = to listen secretly to what other people are saying ingratiation = psychological technique in which an individual attempts to influence another person by becoming more likeable to their target; усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства small talk = polite conversation about ordinary or unimportant subjects, especially at social occasions agreeableness = temperamental disposition to be pleasant to anchor = to firmly base sth on sth else altruistic = showing unselfish concern for the welfare of others employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть to reframe = to change the way something is expressed or considered over the long haul = over an extended period of time give-away = something that makes you guess the real truth about sth/sb genuine = real compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it over the long haul = over an extended period of time to one-up = to get an advantage over someone, or to do something that shows you are better than them reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other 20240327 17:00-18:00 1.5 active How to end the war in Ukraine? By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240322 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 3 Negotiation tutorial bargaining tactics 20240311 hw20240318 pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com Watch the video. → answer the questions ]]> 1 pix/icons8-microscope-100_white.png How to end the war in the Ukraine? active wip xml_multi_dd_row xml_multi_dd_row xml_multi_dd_row xml_multi_dd_row What steps could be taken to end the conflict in the Ukraine? How many scenarios could be envisaged? → find & compare events with identical numbers → put each event under the likely resulting scenario → decide if you agree or disagree with the hypothetical chain of events ]]> I think that if... 1 Trump wins the 2024 presidential elections → Putin wins the war On the other hand, if... 1 Biden wins the 2024 presidential elections and increases the USA's war effort in the Ukraine → Zelensky wins the war because... ]]> 31 34 left

























Putin annexes most of the Ukraine's eastern territories, including Crimea Putin & Zelensky reach a peace agreement


























The eastern territories annexed by Russia, as well as Crimea, are officially recognised as part of the Russian Federation Zelensky wins the war


























The Ukraine recovers its territorial sovereignty (incl. Crimea, though not officially recognised by the Russian Federation) ]]> 1;2;3;4 5;6;7;8;9;10 11;12;13;14;15;16 A moderator - perhaps from Germany, e.g. A.Merkel who was on good terms with Putin, or O.Scholz who has always defended his refusal to send Taurus missiles - is chosen to make it clear to Putin that these forces will have only a peace keeping role 4 European ground troops don't intervene in the name of NATO because their countries fear the USA would leave the alliance and Russia would strike back 5 The presence of European ground troops is strictly limited to training on the ground and logistics 6 Over time, European ground troops take on the role of preserving some line of demarcation which will become in effect a new border (e.g. North/South Korea) 1 Biden wins the 2024 presidential elections and increases the USA's war effort in the Ukraine 2 Macron & other European leaders (invigorated by USA on-going support) decide to support the Ukraine with human resources on the Ukrainian battlefield 3 The role of European ground troops progressively transforms from logistics into a reaction force 4 Russia has by now fully changed its industries to procure for military needs, it still has more population available to be mobilised than Europe, and therefore continues its never-ending bombings and attacks on the front-line despite (or as a response to?) the increasing military defence made available to the Ukraine 5 For some strange (unlikely?) reason (unknown at the time of this writing) Putin's popularity is on the wane, the government (and perhaps the public opinion) start questioning the objectives of this never-ending war 6 The Russian government decides to treat Putin as a hero, and thanks to propaganda manages to make the special operation in the Ukraine a success.
The Nazis have been exterminated, people of the eastern republics now enjoy freedom, etc. Even Crimea is given independence: it has the status of a special republic of XYZ. The war is ended because it is perceived as a victory by Russians ]]> Putin wins the war Trump wins the 2024 presidential elections (he had promised to end the war) Trump threatens the USA will quit NATO if European member countries continue to provide military support in the Ukraine Most of Western European countries fear their warfare is not ready without the USA's membership in NATO & decide to back down despite earlier political commitments/agreements to provide the Ukraine with aid Zelensky can't mobilise enough human resources, lacks support from the Ukrainian public opinion, he is forced to make concessions to end the war Putin annexes most of the Ukraine's eastern territories, including Crimea Putin & Zelensky reach a peace agreement European leaders are determined not to lose face but realise they can't afford to prolong their war effort European leaders need to signal to the public opinion they have supported the Ukraine politically, financially as well as with warfare, and finally send troops to the Ukraine Neither Europe nor the USA want to get entangled in a nuclear conflict with Russia. A moderator - perhaps German, e.g. A.Merkel who was on good terms with Putin, or O.Scholz who has always defended his refusal to send Taurus missiles - is chosen to make it clear to Putin that these forces will have only a peace keeping role European ground troops don't intervene in the name of NATO because their countries fear the USA would leave the alliance and Russia would strike back The presence of European ground troops is strictly limited to training on the ground and logistics Over time, European ground troops take on the role of preserving some line of demarcation which will become in effect a new border (e.g. North/South Korea) The eastern territories annexed by Russia, as well as Crimea, are officially recognised as part of the Russian Federation Zelensky wins the war Biden wins the 2024 presidential elections and increases the USA's war effort in the Ukraine Macron & other European leaders (invigorated by USA on-going support) decide to support the Ukraine with human resources on the Ukrainian battlefield The role of European ground troops progressively transforms from logistics into a reaction force Russia has by now fully changed its industries to procure for military needs, it still has more population available to be mobilised than Europe, and therefore continues its never-ending bombings and attacks on the front-line despite (or as a response to?) the increasing military defence made available to the Ukraine For some strange (unlikely?) reason (unknown at the time of this writing) Putin's popularity is on the wane, the government (and perhaps the public opinion) start questioning the objectives of this never-ending war The Russian government decides to treat Putin as a hero, and thanks to propaganda manages to make the special operation in the Ukraine a success.
The Nazis have been exterminated, people of the eastern republics now enjoy freedom, etc. Even Crimea is given independence: it has the status of a special republic of XYZ. The war is ended because it is perceived as a victory by Russians The Ukraine recovers its territorial sovereignty (incl. Crimea, though not officially recognised by the Russian Federation) ]]> 20240320 17:00-18:00 1.5 active Preparing for a negotiation - Seven stages of a negotiation - Harry Mills By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20240322 → time allowed: 60min Quarterly test (on-line version) (optional homework) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition Dilemma - The Cola come back pg 108 writing Write an e-mail to explain your strategy → choose a role (A, B or C) → how should Thums Up prepare for the free market? → what actions should be taken to protect their local market? → practise conjunctions from pg 106 ex 3 time clauses intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 3 Negotiation tutorial bargaining tactics 20240311 hw20240318 pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com Watch the video. → answer the questions ]]> wip textbook pg 87 ex D speaking pg 87 ex A role play ]]> wip textbook ✓ only if they want to build rapport = ensure a long-lasting business relationship → generate repeat business pg 87 ex B C speaking ]]> 2 pix/icons8-collaboration-100_white.png Negotiation stages Negotiation stages active deck_shuffled_lines_valign shuffled_lines deck_shuffled_lines_halign prep_deck_shuffled_lines_halign How do you conduct a negotiation? Have you got any stages you systematically try to follow? ]]> active wip textbook tmp_pdf/market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf market_leader/market_leader_3rd_intermediate/market_leader_3rd_intermediate_audio_cd02/market_leader_3rd_intermediate_audio_cd02_021.ogg pg 88 ex E role play ]]> misnomer = name or a word that is not appropriate or accurate to deem = to have a particular opinion about sth; to consider versatility = having a wide variety of skills overriding = more important than anything else in a particular situation eagerness = positive feeling of wanting to push ahead with something giveaway = something that makes you guess the real truth about sth/sb; демаскирующий признак to probe (into sth) = to ask questions in order to find out secret or hidden information about sb/sth; to touch, examine or look for sth, especially with a long thin instrument some (new) interesting news In case if I connect with an external server ]]> 20240311 18:15-19:15 1.5 active Dilemma - The Cola come back (2/2) | Preparing for a negotiation Dilemma - The Cola come back (2/2) Preparing for a negotiation - Seven stages of a negotiation - Harry Mills By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition Dilemma - The Cola come back pg 108 task 1 2 → choose a role → prepare arguments for the meeting intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active wip textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf pg 143 role play → choose a role
role plays

role plays

role plays

pg 108 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_13.ogg T / Cl Decision 〆Parle Ltd sold brand to Coca Cola 〆but consumers would prefer the traditional taste! = brand image failed → taste matters! 〆marketeers sometimes fail penetrating despite their worldwide image e.g. Amazon failed in China & Russia pg 108 writing Write an e-mail to explain your strategy → choose a role (A, B or C) → how should Thums Up prepare for the free market? → what actions should be taken to protect their local market? → practise conjunctions from pg 106 ex 3 time clauses ]]> 1 Negotiating skills 20240123 hw202401226 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png Is it difficult to be a good negotiator? Should you be more accommodating or assertive? What is perhaps the most important skill a negotiator needs? ✓ versatility = being able to change & adapt to the situation → there is not a single technique of negotiation having a wide variety of skills Why is it important to be a good listener? ✓ information is power ✓ catch language clues to understand your opponent's position & expectations What kinds of behaviour are adequate? How do you manage a conflict? ✓ depending on the situation → manage conflict → manage pressure in a face-to-face negotiation ✓ plan effectively & be analytical ✓ be open minded & creative How can you repackage the negotiation? ✓ double-check your counterpart's eagerness to negotiate ✓ show your own desire to reach a compromise ✓ ensure you reach a win-win solution 〆sometimes you know before negotiations begin that the outcome can be only win-lose = can't be repackaged present in a new form What should a good negotiator look for? ✓ find if there's scope for negotiation → identify soft exposing give-aways = something that makes you guess the real truth about sth/sb giveaways How do you find out if there is room for more negotiations? ✓ listen out for language cues e.g. Perhaps♣ we can give you a discount if♠ ... ♣ perhaps ♠ if = language clues → some concessions (give-aways) are possible / probable eagerness, language clues 3 Negotiation tutorial bargaining tactics 20240311 hw20240318 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Have you got any secrets techniques to negotiate a bargain? What tactics do you know of? Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com Watch the video. → answer the questions ]]> negotiation_tutorial_bargaining_tactics_lynda.com-ba0dparciww.mp4 How do they establish connection? ✓ talk about their children fig tree son 4-week old daughter = small talk small talk = polite conversation about ordinary or unimportant subjects, especially at social occasions How does he make his boss like him? ✓ he confirms he appreciated the fact she gave him paternity leave ✓ he made most of his paternity leave by spending time with his wife & newborn daughter → she likes him more = agreeableness psychological technique in which an individual attempts to influence another person by becoming more likeable to their target agreeableness = temperamental disposition to be pleasant How does he anchor his request? ✓ flexitime policy could benefit the whole company and not only him ≠ not only him wants sth → try to sound altruistic to anchor = to firmly base sth on sth else altruistic = showing unselfish concern for the welfare of others How does he move past her first resistance? That's what I thought at first but I did a lot of research ✓ agrees with her & explains how he deals with the problem ↔ That's what I thought at first but therefore I did a lot of research ]]> What convincing arguments did he find? ✓ competitors are already doing it! ✓ employee satisfaction goes up ✓ employee turn-around decreases → benchmark your results with competitors employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off How does he react to her doubts & questions? Have you seen customer survey stats (statistics)? ✓ Yes, she has Complaints were down about 10%. Sales were up about the same... = her answers support his requests ✓ she confirms by saying I get it ]]> Who else would benefit from a flexible schedule? ]]> ✓ elicit the answer from his boss = (pretending to be) brainstorming → make your partner agree with the solution by coming to it together to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть How does he reframe his request? Look at it this way... → describe another person who could benefit from the request = remind your partner of another example situation ]]> to reframe = to change the way something is expressed or considered What expressions show your partner is listening actively? ✓ So, you're saying... = soft exposing give-aways → find examples of your partner paraphrasing to confirm their understanding ]]> give-away = something that makes you guess the real truth about sth/sb What fixed expression confirms she understands Tom's requests? I do see where you're coming from = I understand the logics → find examples of your partner appreciate your efforts & narrative ]]> How does Tom move past further resistance? (Don't worry,) (we're) just brainstorming here! = don't ask any commitment from your partner yet → don't put your partner in an impossible situation ]]> When does Tom start making a concession? It doesn't have to be a 'sweeping change', just a team = once his boss has accepted in principle but has doubts about others accepting → make the request easier to approve ]]> What other diagnostic question(s) to move past resistance does he ask? What do you need from me to support/agree fully? = first genuine, non-rhetorical question → show there is room for manoeuvre ]]> genuine = real How does she phrase her terms of approval? If you could make a compelling case that... that'd (would) help. = 2nd conditional → use unreal conditionals to shape the deal ]]> compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it over the long haul = over an extended period of time How does Tom show agreement? I'm on it. I'll give you tools to measure results... = show you will continue your commitment beyond the 'time of sale' → use future simple for promises ]]> How does she confirm her approval? If it's rock solid, I'll sign it. = 1st conditional → use conditional terms for a real situation ]]> What does going one-up on somebody mean? Why does Tom offer to do more? Would you be willing to... → present the request at the next meeting ]]> reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other How does Tom confirm the positive outcome of their conversation? I'm thrilled. I'm a lot closer than I was 5min ago. = Tom is happy with the outcome of the negotiation → show this is a win-win situation ]]> subservient = less important than sth else appeal = quality that makes sb/sth attractive or interesting Masala Chai = Indian beverage made by brewing black tea with fragrant spices, sugar and milk celebrity endorsement = famous or important person saying that they use and like a particular product economies of scale = when production costs are reduced by producing substantial quantities to eavesdrop = to listen secretly to what other people are saying ingratiation = psychological technique in which an individual attempts to influence another person by becoming more likeable to their target; усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства small talk = polite conversation about ordinary or unimportant subjects, especially at social occasions agreeableness = temperamental disposition to be pleasant to anchor = to firmly base sth on sth else altruistic = showing unselfish concern for the welfare of others employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть to reframe = to change the way something is expressed or considered over the long haul = over an extended period of time give-away = something that makes you guess the real truth about sth/sb genuine = real compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it over the long haul = over an extended period of time to one-up = to get an advantage over someone, or to do something that shows you are better than them reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other some difficulties with the local culture This market will be totally catched caught | taken over by Coca Cola We shouldn't drop it out (OR let it down) Your opponent will turn to you by face be direct (and possibly tell you more) They can be in the market earlier than we us By this reason As a result I can show... ]]> 20240304 18:15-19:15 1.5 active Dilemma - The Cola come back By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 106 practice - time clauses Dilemma - The Cola come back pg 108 reading brief task 1 2 intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook T / Cl What are the pros of a direct conflict? ✓ to clean the air ✓ to improve team building ✓ to speed up a solution ✓ tangible feedback ✓ constructive criticism ✓ to go through a difficult situation together to learn to trust each other T / Cl What could be reasons for avoiding confrontation? 〆lack confidence 〆no guarantee of result 〆open criticism should not consist in shouting at each other 〆perceived as a personal attack 〆regular conflicts discourage spirit of initiative ]]> active textbook ✓ well-established brand several generations ago ✓ marketing (rather than taste?) ✓ many cocktails based on Coca Cola Is it difficult for giant corporations like Coca Cola & Pepsi Cola to enter new markets? ✓ probably not = because they already enjoy world-wide brand awareness ✓ variety of alternative soft drinks (Sprite, Seven Up, Fanta...) pg 108 reading brief ]]> 1 Brainstorming strategies to protect the local market Brainstorming strategies to protect the local market active edit_ol_qa pix/icons8-collaboration-100_white.png How can local producers protect their markets from global brands? Why would Indian customers switch to another brand of soft drinks, such a Coca Cola? ✓ obvious marketing appeal of western & American products ✓ brand image ✓ Pepsi & Coca Cola could afford to launch a widespread marketing campaign featuring local celebrity endorsement appeal = quality that makes sb/sth attractive or interesting How can an Indian company like Parle protect its local market? ✓ emphasise the strong taste of Thums Up ✓ Indian dishes call for sweet, milky drinks - unlike Pepsi & Coca Cola e.g. Masala tea = only Thums Up can suit spicy Indian cuisine! → build a fashionable, trendy image to resist the appeal of the American lifestyle e.g. celebrity endorsement with some Bollywood actress ✓ request government intervention to impose quotas in retail outlets to ensure a minimum percentage of local produce ✓ leverage existing networking → such a big Indian company must have privileged relationships with government members → impose certain maximum or minimum amount of sugar ✓ business intelligence → predict Coca Cola's actions ✓ launch a black PR campaign against Coca Cola e.g. Coca Cola may be used to loosen some jammed mechanism → Imagine what it does to your stomach! celebrity endorsement = famous or important person saying that they use and like a particular product What 3 distinctive strategies could Parle undertake? 1) sell a similar product to Coca Cola at a lower cost ✓ take advantage of Coca Cola's advertising campaign 2) differentiate from Coca Cola & Pepsi ✓ maintain a competitive advantage ✓ keep lower production costs ✓ rely on economies of scale ✓ control sources of supply ✓ sign exclusivity deals with distribution networks 3) become a representative of Pepsi & Cola ✓ if you can't fight them, join them ✓ become their exclusive bottler economies of scale = when production costs are reduced by producing substantial quantities Would Russian kvas be successful abroad despite or thanks to its so-called Soviet image? ✓ no fizzy water ✓ exists also sugar free ✓ healthier than Coca-Cola 〆specific taste → appeals to a different generation & target audience → market as a natural, healthy drink Should Thums Up sell in new markets? ✓ export production to counter-balance loss of local market share → launch a marketing campaign to gain new markets in countries with traditional Indian immigration 〆resources to enter new markets may be more needed to fight Pepsi & Coca Cola at home ≠ not the best time? wip active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf pg 143 role play → choose a role
role plays

role plays

role plays

pg 108 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_13.ogg T / Cl Decision 〆Parle Ltd sold brand to Coca Cola 〆but consumers would prefer the traditional taste! = brand image failed → taste matters! 〆marketeers sometimes fail penetrating despite their worldwide image e.g. Amazon failed in China & Russia pg 108 writing Write an e-mail to explain your strategy → choose a role (A, B or C) → how should Thums Up prepare for the free market? → what actions should be taken to protect their local market? → practise conjunctions from pg 106 ex 3 time clauses ]]> subservient = less important than sth else appeal = quality that makes sb/sth attractive or interesting Masala Chai = Indian beverage made by brewing black tea with fragrant spices, sugar and milk celebrity endorsement = famous or important person saying that they use and like a particular product economies of scale = when production costs are reduced by producing substantial quantities Opposite of In opposition to | Contradictory to | In contradiction to all cases enumerated before (listed above | mentioned earlier) I saw a fantastically interesting either (absolutely) fantastic OR (really) interesting documentary film By For this reason (OR As a result) they could protect their drink ]]> 20240226 18:15-19:15 1.5 active Handling conflicts Work culture By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 105 practice intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 20221011-1131 Present simple instead of future after a time marker active grammar 20200415-1712 Verbs followed by the present simple with a future meaning (I hope I get...) active grammar active textbook set for homework pg 106 practice - time clauses ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ accommodating pg 107 career skills T / Cl What strategies for handling conflict are available? ✓ minimise (~ ignore a conflict in a positive way or discard it in a negative way) ✓ accommodate (find a compromise) ✓ dictate (use authority to impose sth) pg 107 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_12.ogg T / Cl Role play The company is considering changing suppliers. SSS disagree on switching costs involved. → practise expressions from pg 107 → practise strategies for handling conflict pg 107 speaking pg 143 role play 2 sales manager vs sales rep - 150 units target Your job is a rat race. The faster you work, the faster the boss wants you to work ]]> to accommodate = to change your behaviour so that you can deal with a new situation better to make a fuss = to quarrel about petty points to see eye to eye on = to agree fully; hold exactly the same opinion stake (in sth) = important part or share in a business, plan, etc. that is important to you and that you want to be successful;something that you risk losing, especially money, when you try to predict the result of a race, game, etc., or when you are involved in an activity that can succeed or fail;money that sb invests in a company to be short-staffed = inadequate in number of workers or assistants etc. rat race = a confusing scramble, struggle, or way of living that does not seem to have a purpose not approval didn't approve his proposal ]]> 20240219 18:15-19:15 1.5 active Crunch time for Apple By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 102 ex 1 reading pg 103 Crunch time for Apple intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Intelligent Business B2 Unit 12 Competition active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf pg 103 Crunch time for Apple pg 104 ex 2 reading for detail ]]> active textbook ✓ out = to examine so as to determine accuracy, quality, or condition ~ AmEn + international English ↔ check ↔ look at Could you [look at | have a look at] our latest sales figures? ✓ look at = verb ✓ have a look at = expression pg 104 ex 1 vocab pg 105 ex 2 vocab compound nouns set for homework pg 105 practice ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ Japanese quality pg 105 listening History of Honda intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_11.ogg ]]> to exert = to use power or influence to affect sb/sth crunch time = crucial moment, when sth long awaited is going to happen; critical period of time during which it is necessary to work hard and fast runaway success = happening very easily or quickly, and not able to be controlled hip = fashionable, trendy to unveil = to reveal, disclose to cede = to give up to dabble = to play in or as if in water, as of small children, to work with in an amateurish manner revered = respected, admired niche player = company present in a small segment of a market to be entitled = qualified for by right according to law seamless = having no spaces or pauses between one part and the next fully-fledged = completely developed; with all the qualifications necessary for sth shrewd = clever at understanding and making judgements about a situation; astute circumspect /'sə:kəm,spekt/ = thinking very carefully about sth before doing it, because there may be risks involved to come back from behind = when an athlete or sports team engaged in a competition overcomes a substantial disadvantage in points or position on a place in a position when I had to choose between... I bought My first Mac was bought by me in 2017 By For some reasons I can't propose for imagine myself in a Honda car for now at present | any more ]]> 20240214 20240212 17:00-18:00 1.5 active Competition By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 102 ex 1 reading pg 103 Crunch time for Apple intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Intelligent Business B2 Unit 12 Competition 1 Lead in active edit_ol_qa pix/icons8-movie-100_white.png What technological measures can you take to protect your products? Sales Training Video #74 - Switching Cost: Barrier to Selling in a Complex Sale Switching Cost: Barrier to Selling in a B2B Complex Sale. In this video sales trainer and expert Victor Antonio discuss the underlying cost of selling your product using the iceberg analogy. Total switching cost is the total cost to switch from one vendor to buy from you. As the total cost of switching goes up, the probability of a sale goes down. https://www.youtube.com/watch?v=Y4xInW4bUiI]]> sales_training_video_nr74_switching_cost_barrier_to_Selling_in_a_complex_sale-Y4xInW4bUiI.mp4 How can a company prevent competitors from entering their market? ✓ register patents ✓ force high switching costs for new comers ✓ implement economies of scale that no one else may afford What switching costs are often ignored (i.e. below the iceberg)? ✓ approval process ✓ lab trial ✓ field trial ✓ final review ✓ new vendor codes ✓ vendor approval ✓ employee awareness ✓ employee training ✓ maintenance training ✓ new work instructions ✓ carry/order spare parts = total cost of switching Had you ever considered the impact of switching from one product to another before watching this video? When? What for? ✓ growing concern in the absence of standardisation active textbook keynotes T / Cl How different was the Mac mini from other desktop computers? ✓ design ✓ lack of peripherals ✓ cost-cutting solution → product compatible only with their existing range ≠ no standardisation (with IBM, Dell, Microsoft) = differentiation strategy ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ cost switching → focus on product differentiation → build your own ecosystem pg 102 listening Preview Protecting a market intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_10.ogg ]]> venue = place where people meet for an organized event, for example a concert, sporting event or conference economies of scale = when production costs are reduced by producing substantial quantities differentiation /,difə:,entʃi:'eiʃən/ = discrimination between things as different and distinct switching costs = costs involved in changing hardware from one producer to another to exert = to use power or influence to affect sb/sth what that you want to buy By For these reasons (OR As a result) companies need to re-write code ]]> 20240205 18:15-19:15 1.5 active Defusing tension By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf (this is a new meeting room) zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> 2 Considering alternatives pix/icons8-metronome-filled-100_white.png 20240129 #hw20240205 You work for the Rockdale Centre. Consider alternative solutions. → complete the sentences → practise conditionals 2 Considering alternatives pix/icons8-metronome-filled-100_white.png pix/icons8-collaboration-100_white.png pix/icons8-dictionary-100_white.png 20240129 #hw20240205 active edit_ol_qa You work for the Rockdale Centre. Consider alternative solutions. Supposing that employees gathered to protest, I would try to take advantage of the situation and show the Rockdale centre can manage such challenges show you can manage challenges If we meet unauthorised reporters we will escort them out of the premises to escort = to accompany Should 1 000 protesters come we could use helicopters to evacuate VIPs evacuate If you step down to pressure once, you won't be perceived as a reliable partner to be perceived as If we had organised an interview with Hamilton before announcing his participation in the event we would not have such a dilemma now dilemma Had all conferences in the world been cancelled each time disruptions by protesters were expected, no conference would have made it possible to exchange new ideas no exchange of ideas possible 3 Role play role_play active Find means to defuse tension before the event. Then, re-consider if you should go ahead with the conference or cancel it. Recycle new expressions and language. You want to cancel the event or at least stop Carl Hamilton from attending. ✓ Had we known about accusations of dumping toxic waste earlier, we wouldn't have invited him in the first place! ✓ If we met Hamilton to understand his viewpoint on allegations of pollution, we could take a more informed decision... 〆Should anyone get hurt no organisation will ever want to come back here! 〆Won't VIPs call off their visit if they find out their security is at risk? → avoid a shouting match when opponents insult each other You want Carl Hamilton to be a speaker and prove the Rockdale Centre can manage such challenges. ✓ If we run the event as planned we could turn a threat into an opportunity! ✓ We would build a reputation for reliability & crisis management. → What if we arranged a meeting between the protest leaders & Hamilton before the conference actually begins? ✓ extra Tv coverage of the event ✓ good publicity active textbook SSS support their opinion → use mixed conditionals from pg 71 ex 4 ]]> bizarre = strange, odd confident = sure of oneself outbreak = sudden eruption of anger, war, disease, rebellion, etc in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen to escort sb from = to accompany to patrol = to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it squad = section of a police force that deals with a particular type of crime; group of players or competitors from which a team is chosen for a particular game or match to close off = to isolate or separate premises = building and land near to it that a business owns or uses disruption = act of delaying or interrupting the continuity riverbank = ground along either side of a river mistake mistaken They will resist about dismiss the option to use | refuse using our centre ... then no conference could be happen (take place) We need to resist about some probable events By Thanks to this approach (deep fake) he was able to... I not don't agree In case if we have less (not enough) rooms for our guests It's a good idea what that we can show how we organise... We can show them before they will come They will be catched caught ]]> 20240129 18:15-19:15 1.5 active Taking measures to mitigate risks By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment pg 72 ex 4 vocab lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> active textbook tmp_pdf/lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf ✓ local zoologists, vets (experienced in dealing w/ wild animals) ✓ public authorities (in charge of managing natural catastrophe) What skills would you need? ✓ analytical skills ✓ being able to anticipate potential problems (fire, natural disasters, threats to health) ✓ experienced in ensuring procedures are in place in case of emergency ✓ quick decision making (military discipline) pg 72 ex 1 2 3 listening lifestyle/lifestyle_upper_intermediate/lifestyle_upper_intermediate_audio_cd02/lifestyle_upper_intermediate_audio_cd02_3.ogg Lexical material: What if, unless, provided that, supposing, in which case set for homework pg 72 ex 4 vocab pg 72 ex 5 speaking ]]> In case of vs if active grammar the case of = reason → would be configured ≠ because of being deployed ✓ when (= if) = condition → would be configured if they were deployed [If | In case] the Customer receives a written notice from the Contractor, it shall provide the requested documents. - if = only when it receives a written notice → condition - in case = before the transaction begins → reason ]]> active textbook Grammar: Conjunctions pg 73 ex 6 vocab pg 73 ex 7 vocab word focus: connectors feedback ]]> active textbook ]]> 1 Anticipating risks active edit_2columns_2qa List risks and preventive measures to ensure the safety of the event. Risk assessment: 〆wild fire in surrounding woods 〆hungry wild bears 〆presence of paparazzi 〆car park = potential bottleneck (because it is too small) 〆restrict access to activists disrupting the conference 〆activists hiding in caves or woods Preventive measures: → patrol surrounding caves & woods → use different accesses to avoid traffic congestion ✓ entrance A for VIP → provide limousine for VIP ✓ entrance B for the press → reserve car park for the press ✓ entrance C for visitors → schedule a shuttle for visitors → video monitoring of the river bank ✓ rescue boat at disposal ✓ carry out security checks before visitors reach entrances ✓ locate smoking areas within the building only ✓ set out procedures in case of emergency active textbook lifestyle/lifestyle_upper_intermediate/lifestyle_upper_intermediate_audio_cd02/lifestyle_upper_intermediate_audio_cd02_4.ogg pg 73 ex 10 speaking ]]> 2 Considering alternatives pix/icons8-metronome-filled-100_white.png pix/icons8-collaboration-100_white.png pix/icons8-dictionary-100_white.png 20240129 #hw20240205 active prep_ol_qa edit_ol_qa You work for the Rockdale Centre. Consider alternative solutions. → complete the sentences → practise conditionals Supposing that employees gathered to protest, I would try to take advantage of the situation and show the Rockdale centre can manage such challenges show you can manage challenges If we meet unauthorised reporters we will escort them out of the premises to escort = to accompany Should 1 000 protesters come we could use helicopters to evacuate VIPs evacuate If you step down to pressure once, you won't be perceived as a reliable partner to be perceived as If we had organised an interview with Hamilton before announcing his participation in the event we would not have such a dilemma now dilemma Had all conferences in the world been cancelled each time disruptions by protesters were expected, no conference would have made it possible to exchange new ideas no exchange of ideas possible to reassure /ˌriːəˈʃɔːr/ = to comfort someone and stop them from worrying to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose to blow up = to break or destroy or to be destroyed by explosion circumstance = conditions and facts that are connected with and affect a situation, an event or an action faulty = not perfect; not working or made correctly bizarre = strange, odd confident = sure of oneself outbreak = sudden eruption of anger, war, disease, rebellion, etc in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen to escort sb from = to accompany to patrol = to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it squad = section of a police force that deals with a particular type of crime; group of players or competitors from which a team is chosen for a particular game or match to close off = to isolate or separate premises = building and land near to it that a business owns or uses disruption = act of delaying or interrupting the continuity riverbank = ground along either side of a river what that | which could go wrong ... when something will be happen happens not by according to your plan ]]> 20240122 18:15-19:15 1.5 active Risk assessment Taking measures to mitigate risks By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20231215 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment pg 73 ex 6 vocab lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Quarterly test (logs) active wip quarterly_test_logs test_log_Nikita_20240122_1808_quarterly_test_nzhuchkov_20231211.xml 1 Predicting negotiation outcomes pix/icons8-treadmill-100_white.png active wip edit_2columns_2qa Predict what objections a difficult customer may make to working with you. Brainstorm causes and solutions. When we pay more money for a product we want to see quality and real benefits (zero conditional) If you choose our product, you will work faster (1st conditional) If you buy our product (...) (1st conditional) ✓ we will dispatch the first order free of charge ✓ it will blow up your mind ✓ you'll save money ✓ you'll be satisfied to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose to blow up = to break or destroy or to be destroyed by explosion If you don't buy our product 〆 you'll have to spend more money & time on older solutions 〆 you won't get free training 〆 competition for new markets will be more difficult 2 Role play role_play active wip Recycle new expressions and language. You work in a big company which has financial difficulties. Reassure your customer. Note: subordinate if clause + will → result is in the main clause (...) ]]> You are a difficult customer. Ask what will happen in various circumstances. I'm worried prices will increase because of inflation! If your delivery is late, will I get a discount? What if the product is faulty? Do I get a refund? Can I return a product if I don't like its colour? (...) bizarre = strange, odd confident = sure of oneself outbreak = sudden eruption of anger, war, disease, rebellion, etc in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen to escort sb from = to accompany to patrol = to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it squad = section of a police force that deals with a particular type of crime; group of players or competitors from which a team is chosen for a particular game or match to close off = to isolate or separate premises = building and land near to it that a business owns or uses disruption = act of delaying or interrupting the continuity riverbank = ground along either side of a river per seven You can left lose your 4-legged friend ... some few events what accidents that can happen It could happened happen (that) It's definitely could be definitely happen (that you get a discount) We can change your current product on for a new product (OR for a new one) I spend have spent a lot of time for on it I feel myself a little awkward ]]> 20240115 18:15-19:15 1.5 active Mixed conditionals - review By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20231215 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment pg 71 ex 4 grammar lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf zoom_meeting.png Zoom meeting details N.Zhuchkov - D.Potter's Zoom Meeting Meeting ID: 739 2293 0448 Passcode: Z9H9zm https://us04web.zoom.us/j/73922930448?pwd=Eb3FNOWULJZtG3s1NSZbtRyMgYqjKa.1 ]]> Lifestyle B2 active textbook Grammar: Elision + connected speech (linking) pronunciation of [contracted] forms have /hæv/ - 've /əv/ had /hæd/ - 'd /əd/ contractions would /wud/ would've /wudəv/ wouldn't it /ˈwudn(t)ɪt/ that'd be much too expensive = that would be /ðætəd bi:/ linking you would have you'd 've /j[u:/u/ə] /dəv/ pg 71 ex 6 grammar ]]> active textbook conditionals mindmap ]]> 20210423-1523 If clause + will (result in the main clause) active grammar 1 Predicting negotiation outcomes pix/icons8-treadmill-100_white.png wip edit_2columns_2qa Predict what objections a difficult customer may make to working with you. Brainstorm causes and solutions. When we pay more money for a product we want to see quality and real benefits (zero conditional) If you choose our product, you will work faster (1st conditional) If you buy our product (...) (1st conditional) ✓ we will dispatch the first order free of charge ✓ it will blow up your mind ✓ you'll save money ✓ you'll be satisfied to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose to blow up = to break or destroy or to be destroyed by explosion If you don't buy our product 〆 you'll have to spend more money & time on older solutions 〆 you won't get free training 〆 competition for new markets will be more difficult 2 Role play role_play wip Recycle new expressions and language. You work in a big company which has financial difficulties. Reassure your customer. Note: subordinate if clause + will → result is in the main clause (...) ]]> You are a difficult customer. Ask what will happen in various circumstances. I'm worried prices will increase because of inflation! If your delivery is late, will I get a discount? What if the product is faulty? Do I get a refund? Can I return a product if I don't like its colour? (...) to breach = not to keep to an agreement or not keep a promise to our previous apartment = AmEn (flat = BrEn) I'm really focused on it in / at (no preposition) this year I will spend more time for on it ]]>