Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart

rrwcgroup5 y18rrwcgroup5 20250129

Prepare for quarterly test 〆no dictionaries 〆no language notes → complete as h/w (annotate the pdf or attach a docx file with your answers) → send back by e-mail by Friday 20230317 → time allowed: 60min (the url will be available here later) (the file will be available here later) vocab pre teach

Download onto your phone or tablet and listen carefully. directions from entrance 2 left down corridor pass cafeteria on the right lifts on the right 4th floor left down corridor up staircase left down corridor 477a from 477a right downstairs right 490a from 477a turn right down corridor to sofa room 323 room 616 as of 20180801 Hotel Navchalnikov dorog Басманный переулок, 1 Golman Aleksandr 8-903-163-18-71 or 499-262-57-57 advisor to deputy CEO Maya passenger service Tatiana law

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Prepare for quarterly test course outline - wish list pronunciation speaking more reading of articles as prep online attendance sheet https://disk.yandex.ru/i/osf_M0t_XFbYKQ https://www.rand.org/pubs/perspectives/PEA2510-1.html Vyacheslav Dubenin Chinese use both parts of their brains (because their language depends on images) Europeans use only one side of their brains 20240327 63 yo Nadezhda 20250123 У РЖД договор с компанией Skills First, они знают что Дункан к ним приходит о школы Skills First. Если ты уже упоминал Ready Skill, ничего страшного, можно сказать что это группа компаний. Ready Skill занимается массовыми проектами, Skills First бутиковая школа для ВИП клиентов ]]> xml sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc АНО ДПО "Корпоративный университет РЖД" RRWC GR5 БеловаТ.А. belovata@list.ru Давыдов С.В. serhio@yandex.ru Marina Grigorieva grigorievamv@center.rzd.ru 25 yo son Шекшуева А.С. shekshuevaas@yandex.ru Михайлова Н.Б. nadinemikh@yandex.ru Lisa Demchenko demchenko.elizaveta2016@yandex.ru 20231220 18:10-19:30 2 active Political correctness across cultures Political correctness in comedies By the end of this session you will have studied Quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20231215 → time allowed: 60min Quarterly test (on-line version)

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 5 Politically correct language 1/2 pix/icons8-dictionary-100_white.png 20231213 hw20231220 quarterly_test_rrwcgroup5_20231213.xml Quarterly test (logs) test_log_20231220 active wip quarterly_test_logs test_log_MikhaylovaNadezhda_20231212_1638_quarterly_test_rrwcgroup5_20231213.xml test_log_SergeyDavydov_20231208_1613_quarterly_test_rrwcgroup5_20231213.xml test_log_MARINAGRIGORYEVA_20231215_1543_quarterly_test_rrwcgroup5_20231213.xml test_log_AnnaShekshueva_20231216_1602_quarterly_test_rrwcgroup5_20231213.xml 5 Politically correct language 1/2 pix/icons8-dictionary-100_white.png 20231213 hw20231220 active wip xml_multi_dd_row xml_multi_dd_row xml_multi_dd In the European heaven... ✓ policemen are English Why is this politically incorrect? → should be 'police officers are British' Some expressions introduced for political correctness have become part of standard English now. Which do you think is the more politically correct expression? → match the expressions with the categories → look at the key: which expressions do you think sound unnatural or far-fetched? ]]> 40 20 left 1;2;3;4;5;6;7;8;9 10;11;12;13;14;15;16;17;18 unmarried mother blacklisted housewife Third World countries bald fireman Black American blackboard deaf single parent banned home-maker developing countries follically challenged firefighter African-American chalkboard hearing-impaired https://purlandtraining.com/2020/08/01/politically-correct-euphemisms/

able-bodied > non-disabled actress > actor Australian Aborigine > Native Australian bald > follically challenged barman > bar attendant bin man > cleanliness technician black bag > bin bag black person > Person of Colour black sheep > pariah blackboard > chalk board blacklisted > banned blind > sight impaired blind drunk > very drunk boring > differently interesting broken home > dysfunctional family brother / sister > sibling chairman > chair Christian name > first name Christmas > Winter Festival / Winterval cleaner > facility manager clumsy > uniquely coordinated confined to a wheelchair > wheelchair user dead > passed away / terminally unavailable deaf > hearing impaired deforestation > forest management diabetic > person with diabetes dinner lady > mealtime supervisor disease > disorder drug addict > person with a chemical dependency drug habit > substance use disorder English > British / UK citizen Eskimo > Inuit fat > overweight / big-boned fireman > firefighter forefathers > ancestors / forebears Frenchman > French person get the sack > be part of a restructuring guys > folks hairdresser > stylist headmaster / headmistress > director homeless > residentially flexible homosexual > same-sex housewife > homemaker / stay-at-home mum husband / wife > spouse / significant other idiot / class clown > behaviourally challenged illegal alien / illegal > undocumented worker Indians > Native Americans job losses > restructuring junkie > person with a drug dependency

juvenile delinquents > children at risk ladies and gentlemen > everybody lost > geographically disorientated male nurse > nurse man in the street > average person man up > be brave manhole > maintenance hole mankind > humankind man-made > synthetic manpower > workforce men / women > people Merry Christmas > Happy Holidays midget / dwarf > little person minority group > numerically challenged group Miss / Mrs > Ms nut > person with a mental health condition Oriental > Asian plastic surgery > cosmetic surgery policeman > police officer poor > marginalised postman / mailman > postal worker / mail carrier prison cell > custody suite problem > opportunity / challenge promiscuous > sexually liberated prostitute > sex worker salesman > salesperson secretary > administrative assistant sex change > sex reassignment surgery (SRS) short > vertically challenged single > flying solo skinny / thin > (very) slim slum > economically deprived area spokesman > spokesperson sportsmanship > fairness steward / stewardess > flight attendant suffers from / victim of… > has… [condition] tax man > tax officer the disabled > disabled people the elderly / old people > senior citizens Third World > Developing Nations to lie > to misspeak / be economical with the truth to man sth > to operate / crew / run sth ugly > unconventional-looking unemployed > involuntarily leisured used (goods) > pre-owned / pre-loved waiter / waitress > server / waiting staff warehouse worker > warehouse operative white European > Caucasian woman priest > priest workman > worker wrong > differently logical

]]> 6 Comedy as a cultural gauge active wip edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png To what extent can comedy be representative of a culture?

Monty Python were a British comedy troupe formed in 1969 consisting of Graham Chapman, John Cleese, Terry Gilliam, Eric Idle, Terry Jones, and Michael Palin. Their work included live shows, films, albums, books, and musicals; their influence on comedy has been compared to the Beatles' influence on music. Their sketch show has been called "an important moment in the evolution of television comedy". Monty Python's Flying Circus was loosely structured as a sketch show, but its innovative stream-of-consciousness approach and Gilliam's animation skills pushed the boundaries of what was acceptable in style and content. Monty Python received the BAFTA Award for Outstanding British Contribution to Cinema in 1988. In 1998, they were awarded the AFI Star Award by the American Film Institute. Holy Grail and Life of Brian are frequently ranked on lists of the greatest comedy films. video

Monty Python - International Hairdressers Expedition on Everest https://www.youtube.com/watch?v=0F2SJS6B1wQ → watch the video → answer the questions]]> monty_python_hairdressers_expedition_on_everest_0F2SJS6B1wQ.mp4 What minorities are mocked? ✓ homosexual communities to mock = to laugh at sb/sth in an unkind way, especially by copying what they say or do What kind of people might feel ridiculed by such stereotypical description? ✓ women ✓ active, and yet dandy, men ✓ (Italian) hairdressers ← Mario's salon ✓ Alpinists ✓ sports people to ridicule = to make sb/sth look silly by laughing at them or it in an unkind way dandy = man who cares a lot about his clothes and appearance What cultural dimensions can be elicited from this video? ✓ joy > restraint ✓ neuroticism ✓ short term orientation ✓ femininity > masculinity ✓ little power distance ✓ individualism > collectivism ✓ low uncertainty avoidance to elicit = to draw forth, make evident (what is latent) Could this video be considered offensive by today's standards? Why / why not? ✓ perhaps questioned by LGBTQ+ LGBTQ+ = lesbian, gay, bisexual, transgender, and questioning (or queer) Why is the term 'hairdresser' offensive? ✓ not politically correct... → use 'stylist' instead political correctness = (sometimes disapproving) the principle of avoiding language and behaviour that may offend particular groups of people 8 It's all Greek to me 20231220 hw20240110 active wip prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png 'I don't know'?
Is it all right to lose face in your culture, or will you pretend you know something at any cost rather than admit you don't?]]> It's All Greek To Me | A Bit Of Fry &Laurie | BBC Comedy Greats A Bit of Fry & Laurie is a British sketch comedy television series written by and starring former Cambridge Footlights members Stephen Fry and Hugh Laurie, broadcast on both BBC1 and BBC2 between 1989 and 1995. It ran for four series with 26 episodes, including a 36-minute pilot episode in 1987. As in The Two Ronnies, elaborate wordplay and innuendo were staples. It frequently broke the fourth wall; characters would revert to their real-life actors mid-sketch, or the camera would often pan off set into the studio. The show was punctuated with non sequitur vox pops in a similar style to those of Monty Python's Flying Circus, often making irrelevant statements and wordplay. Laurie was also seen playing piano and other instruments and singing comical numbers https://www.youtube.com/watch?v=PqZZKwCPCj8 → watch the video → answer the questions.]]> This Octopus, what was it called? The Greek waiter: Where was it caught? What a question! In the sea. Hugh Laurie: Yeah... so, that should be OK, Gordon...]]> it_s_all_greek_to_me_a_bit_of_fry_and_laurie_BBC_comedy_greats_PqZZKwCPCj8.mp4 Why does the scene take place in a Greek restaurant (and not Indian for instance)? ✓ pun on words It's all Greek to me = way of saying that you do not understand something that is said or written but Hugh Laurie pretends to understand Greek well... That's a typical Londoner's reaction (...) You don't understand the Greek does things at his own tempo. You know, natural rhythms & cycles deep within them. The Yorkshireman in me respects that [00:06-00:13] Why does Hugh Laurie pretend he understands Greek culture? ]]> ✓ wants to show off how well-educated he is ✓ cultural awareness is well-thought of (= long-term orientation, uncertainty avoidance...) It's a bit forward, isn't? All that 'My lovely friends' don't (you think)? Hugh Laurie Ah well, you see, Gordon, he (the Greek waiter) spotted a kindred spirit (in me). [01:22-01:27] Why does Hugh Laurie carry on pretending he & the waiter share some same cultural values?]]> treated with respect - not the average walk-in, quick turn-over merchants [01:34] ]]> kindred spirit = person with similar ideas, opinions, etc Ah, I've had enough, Gordon. I'm gonna have an honest British kebab! [03:58] Why is this last reply amusing?]]> ✓ a kebab is by no means more British than a Greek meal = contradictory behaviour to long-term orientation & uncertainty avoidance observed earlier Can you think of any reasons why this comedy could be considered as not politically correct by today's standards? Why has it - or hasn't it - crossed the border? 〆stereotypical portrait of Greek waiters 〆British condescending approach ✓ collective tolerance towards witty, established comedians? ✓ British laughing at themselves = self-deprecating sense of humour (...) self-deprecating = done in a way that makes your own achievements or abilities seem unimportant; ~ humour can be used as a way to make complaints, express modesty, invoke optimal reactions. It may also be used as a way for individuals to appear more likeable and agreeable follicle = one of the very small holes in the skin which hair grows from euphemism = word or phrase that replaces part of a sentence which is considered offensive or taboo – i.e. that cannot be talked about in “polite” conversation, e.g. 'to spend a penny' means 'to go to the toilet' gauge /ɡeɪdʒ/ = instrument for measuring the amount or level of sth to mock = to laugh at sb/sth in an unkind way, especially by copying what they say or do to ridicule = to make sb/sth look silly by laughing at them or it in an unkind way to elicit = to draw forth, make evident (what is latent) LGBTQ+ = lesbian, gay, bisexual, transgender, and questioning (or queer) - In use since the late 1980s, the initialism, as well as some of its common variants, functions as an umbrella term for marginalized sexualities and gender identities 20231213 18:10-19:30 2 active Facilitating cultural changes Localised or globalised advertising in different countries? By the end of this session you will have studied Quarterly test 〆no dictionaries 〆no language notes → complete as h/w → deadline Friday 20231215 → time allowed: 60min Quarterly test (on-line version)

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 3/3 Regional sales manager in Baku (to be completed for the quarterly test) 20231206 hw20231213_n1 pix/icons8-hand-with-pen-100_white.png prep_2columns_2qa prep_ol_qa 4/3 Regional sales manager in Baku - Feedback wip active pix/icons8-hand-with-pen-100_white.png edit_ol_qa prep_2columns_2qa prep_ol_qa visual aid

→ write skills & qualities expected from the ideal candidate to the panel of professors → justify your choice ]]> Striking a balance between local UAI (uncertainty avoidance index) and Russian LTO (long term orientation vs short term normative orientation) is essential, indeed (...) → example situation 〆(...) Russia has one of the best formations in the whole world. Russia ranks 23rd in the education ranking for 2022. At the same time, Azerbaijan is in the 65th position. It should be concluded that the introduction of Russian experts into the education system of Azerbaijan would be a good opportunity for Baku to succeed in the education process ✓ interesting idea... 〆but dangerous introduction because you could be suggesting a condescending attitude 〆The ideal candidate for the Faculty Council will have a number of skills and qualities that will help him/her successfully perform the duties of an academic coordinator in Baku → you haven't described these skills & qualities by recycling cultural dimension tools covered during the lesson (...) 〆while all this is true (though rather general), there is no explanation how skills should match the needs of the cultural dimensions involved 〆The ability to work in a team helps you integrate more successfully into a new environment → how can you express this ability in terms of power distance? 〆(...) and establish contacts with colleagues → how can you express this ability in terms of masculinity - femininity? 〆Flexibility and adaptability help you successfully cope with new tasks → how can you express this ability in terms of uncertainty avoidance & linear active vs multi active approaches? 〆/✓ For example, if students from Azerbaijan and Russia were offered to prepare a joint project, according to which each of the representatives of cultures has different views on it. In this case, the coordinator can resolve the problem by offering a rational solution that will suit both sides. Could you explain how you achieve a solution by taking into consideration the masculinity - femininity, or power distance cultural dimension? 〆/✓ (...) you should not forget about their right to speak their national language which is convenient for them. Neither side should adapt to the other when it comes to comfort. To this issue, we can recall the recent meetings of some heads of state, at which the President of Kazakhstan, who speaks excellent Russian, suddenly began to speak in his native language, forcing members of the congress from Russia to look for their headphones What does this (rather confusing) example suggest? power distance? self indulgence vs restraint? 〆In the realm of international collaborations, an understanding and appreciation of both Russian and Azerbaijani cultures are imperative. This cultural proficiency serves as the bedrock for effective communication, positive relationship building, and the creation of a harmonious academic exchange environment that fosters mutual understanding and respect (...) The ideal candidate should demonstrate a proven track record in project management, capable of overseeing the minutiae of scheduling, logistics, and implementation (...) This individual will serve as the linchpin, fostering educational collaboration and cultural understanding between the two nations, and steering the academic exchange program towards unprecedented success. The careful consideration of these attributes in the selection process is paramount, promising a future of enriched educational partnerships and international camaraderie 〆too emphatic, pompous → very posh (academic) language but - unfortunately - rather little recycling of cultural dimensions covered in class (Nubar Bunyatova) ✓ This ability will reduce cultural problems that may arise, such as differences in power distance, individualism versus collectivism, masculinity versus femininity, or uncertainty avoidance. For example, the attitude of the employer to the employee may differ depending on gender in Azerbaijan. At the workplace, the employer's requirements for a female employee may be less than for a male employee, even if the wages of both sexes are the same, while in Russia there are no such differences. ✓ tangible facts () ✓ As Azerbaijan is a country where large power distance predominates, the candidate is to be respectful, delicate and compromising. For example, talking to older colleagues one should show respect, patience and be a good listener ✓ simple (almost too simple?) example (Daria Sigaeva) ✓ (...) a similar trait between people in these two countries is high perception of uncertainty avoidance. This means that the candidate should constantly analyze possible work options or problem solutions, not make hasty decisions and be confident in the results of their actions. "A bird in the hand is worth two in the bush" is a clear example of it ✓ use of a proverb to support argumentation () ✓ One of the most important qualities to look for in them are assertiveness and leadership. This goes somewhat contrary to what I said earlier about collectivism. However, Azerbaijan is a country with a high perception of masculinity ✓ critical thinking (Nubar Bunyatova) ✓ (...) good at communication, adapting their style to accommodate Azerbaijan's multi-active culture, which emphasizes fluid and expressive communication ✓ academic terminology + plain English explanation (Olga Medvedeva) ✓ the candidate should be flexible. For example, he/she has to understand that most people and organizations in this country are short-term oriented. It means that long-term planning is not common practice for this region ✓ simple example (Olga Medvedeva) ✓ People from Russia, due to their multi-active culture, can sometimes be very emotional and open. People from Azerbaijan are more reactive. It means that they do not talk about their personal life, feelings and problems at work. It is better not to trouble them with the personal questions and not be very emotional with fellow workers ✓ simple, well-justified piece of advice You put the group's priorities higher than your own It’s important because you will be working with professors and students from Azerbaijan, which is a collectivist culture. → Loyalty to your colleagues, trustworthiness and harmony with other staff members are among the most crucial responsibilities expected of you. You are a caring and helpful employee Azerbaijanis have feminine values, so relations between colleagues in organizations are more sincere and warm, and conflicts are solved through mutual consent. → For example, if an Azerbaijani student did something wrong (e.g., filled out a document incorrectly, didn’t bring a document), you should solve this situation in a polite and friendly manner, without aggression and direct conflict (offer help in filling out a document, give another copy of the document). You are perceptive: you understand both verbal and non-verbal communication Since Azerbaijanis belong to a high-context culture, they tend to communicate implicitly using different gestures. → For example, you should point to an object not with one finger, but with your whole hand, otherwise it may seem rude (e.g., when showing a presentation, a document). You are patient, respectful, considerate and humble Azerbaijanis are reactive, meaning they don't interrupt you, they listen attentively, and they probably won't ask unnecessary questions in case of a misunderstanding so as not to lose face. → For instance, they may not complete their duties on time because they may not have fully understood them, which could lead to missing deadlines. In this case, you should not only notice it and realize the reason for it, but also help them in a very indirect and polite way so that they don't think they are incompetent. You know how to behave in a hierarchical system Azerbaijan, like Russia, shows a significantly high score of power distance. You will be told what to do and you will have to report your tasks to your superiors. It also means that older people need to be respected. → To show respect for older people in Azerbaijan you should initiate greetings first and address them by their first name, followed by the appropriate title. You are cautious and careful when it comes to risk Since both Russia and Azerbaijan have a high uncertainty avoidance score, you must be prepared to work and behave in a rigorous manner, thinking through every innovation. → If you, for example, want to propose something new and innovative, you need to examine every detail of this plan and only then present your idea. You respect traditions, but also prepare for the future Since Russia values long-term orientation and Azerbaijan values short-term orientation, you need to find a balance between the two. You have to be able to focus on the current moment, but also look to the future and plan ahead. → For example, you have organized an exchange of Russian and Azerbaijani students. At the moment you have to think about their accommodation in the dormitories, as they will be arriving soon. But in the future, you will need to help them with their studies, insurance, etc., which you should think about now to avoid problems. You can interact with both Russians and Azerbaijanis, understand their cultural peculiarities, and be a "bridge" between these two cultures in order to maintain successful communication. → For example, during a meeting, Russian and Azerbaijani professors start discussing the peculiarities of their exchange studying programs, and a misunderstanding of some type occurs. Russia and Azerbaijan both communicate using the full range of communicative capabilities (gestures, body language, verbal or non-verbal messages). But these gestures and non-verbal messages can be misunderstood or misinterpreted, leading to confusion and even negative outcomes. You should help them understand each other in a very polite way so that they don't feel embarrassed. → Also, Azeris are reactive people, while Russians are multi-active. That’s why at the end of the meeting, it is better to check whether they have understood the main ideas and explain some points that may seem questionable or complicated. ]]> https://pjms.zim.pcz.pl/resources/html/article/details?id=611272&language=en ]]> 2 McDonald’s advertisements in different countries 20231206 hw20231206 active wip edit_ol_qa prep_ol_qa pix/icons8-microscope-100_white.png McDonald’s advertisements in different countries Watch the video https://www.youtube.com/watch?v=pMLrVP_E-jA → answer the questions ]]> mcdonald_s_ads_different_countries_pMLrVP_E-jA.mp4 What lifestyle (in terms of joy / restraint) is depicted in the USA? ✓ multicultural environment → linear-active communication → low uncertainty avoidance → low power distance ✓ spending time with friends (rather than with family) → individualist culture ✓ active, outdoor lifestyle → short-term orientation → joy (= indulgence) What forms of power distance & uncertainty avoidance are challenged in Taiwan? ✓ almost no dialogue → reactive culture ✓ fear of sexual orientation disclosure + respect for father → high power distance → uncertainty avoidance clash between generations ✓ tolerance to homosexuality → generational shift from distrust to trust → joy (= indulgence) How does McDonald comply with the local power distance & restraint of Arabic cultures? ✓ follow modern life styles → joy (= indulgence) ✓ observe traditions of elder eating first → high power distance → uncertainty avoidance ✓ family gathering → collectivist culture What message (in terms of joy & masculinity - femininity) is conveyed in Denmark? ✓ McDrive as a convenient life style → joy (= indulgence) ✓ unisex because absence of gender related clues → inclusion ✓ broken arm, (too) short arm... → equity → femininity (i.e. no masculine dominance) How are the collectivist & indulgence cultural dimensions suggested in the Indian version? ✓ sharing feelings with family & friends → collectivist culture ✓ (very) emotional display of feelings (when eating spicy McDonald burgers) → multi active ✓ McDonalds observes spicy, Indian eating habits → joy (= indulgence) ✓ musicality → femininity (i.e. no masculine dominance) How would you market & prepare an advert for a Russian audience? ✓ birthday party → collectivist culture ✓ children & families → long-term orientation ✓ happy moment → joy (= indulgence) ← generational shift from restraint cultural habits 2 Politically correct minstrels? active wip pix/icons8-microscope-100_white.png prep_2columns_2qa prep_ol_qa Can today's minstrels be politically correct?

A minstrel was an entertainer, initially in medieval Europe. It originally described any type of entertainer such as a musician, juggler, acrobat, singer or fool; later, from the sixteenth century, it came to mean a specialist entertainer who sang songs and played musical instruments. Minstrels performed songs which told stories of distant places or of existing or imaginary historical events. Although minstrels created their own tales, often they would memorize and embellish the works of others. Frequently they were retained by royalty and high society. As the courts became more sophisticated, minstrels were eventually replaced at court by the troubadours, and many became wandering minstrels, performing in the streets; a decline in their popularity began in the late 15th century. Minstrels fed into later traditions of travelling entertainers, which continued to be moderately strong into the early 20th century, and which has some continuity in the form of today's buskers or street musicians.

Did you know that many sketches can't be found on the internet any more? The one in which Benny Hill plays Uganda dictator Idi Amin is a good example. What change(s) in cultural values does this suggest? Equity in the name of collectivism or individualism? Long-term orientation? ]]> 3 Political correctness - Blackface minstrelsy active wip prep_ol_qa edit_ol_qa pix/icons8-cafe-100_white.png Is blackface minstrelsy truly offensive? Is political correctness an indicator of joy or restraint? video

Benny Hill - Hot Gossamer (1979) https://www.youtube.com/watch?v=zXHTYsAJ91w → watch the video [01:28-5:14] → imagine what viewers may write in the comments → read sample comments → answer the questions]]> As an African American who adored Benny Hill this doesn't offend me at all this was hilarious to me i still crack up at this sketch 😂😂😂 @byronbenguche I watched Benny Hill, growing up, and nobody even remotely thought that this kind of thing was racist! It was the furthest from our minds! @Mortthemoose ]]> benny_hill_hot_gossamer_1979_zXHTYsAJ91w.mp4 ✓ racism ✓ sexism ✓ shortism = unfair treatment of people who are short (i.e. not tall) sexism = unfair treatment of people, especially women, because of their sex In his career Benny Hill poked fun at a lot of people, professions, and places, himself most of all. I think most of us enjoyed the comedy without giving the social implications people would come up with years later a thought. @donaldmaxie9742 (...) Because, back then, Britain was far less educated, and far more racist, than it became from the ’90s onwards. Racism was still institutionalised and systemic back then. People from all sorts of minority cultures had a fight on their hands just to get recognition. And the face of that racism was the media’s popular entertainment - movies, radio, print media, comics, shows. You would not believe how racist, sexist, ableist and queerphobic the media was, back in the day. And where the media led, the public followed. Benny Hill was not the monster. He was just following the curve. The monster was the TV station which didn’t think twice about blackfacing, or making jokes about gay people, or mothers-in-law or women drivers Alex Greene https://www.quora.com/How-come-Benny-Hill-got-a-pass-for-wearing-blackface-He-possibly-played-all-the-minority-characters-on-his-show]]> ✓ people who grew up with Benny Hill are like fish that don't see water → a caricature depends on its high context environment ✓ today, most viewers will just see people of colour dancing In the 60's, Afro Americans were often considered the best disco dancers & musicians → could be interpreted as paying tribute to their talent Fish can't see water... Do you think this performance could still be broadcast on national Tv nowadays? Why / why not? 〆probably not because politically incorrect blackface minstrelsy = indigenous American theatrical form that constituted a subgenre of the minstrel show. Intended as comic entertainment, blackface minstrelsy was performed by a group of white minstrels (travelling musicians) with black-painted faces, whose material caricatured the singing and dancing of slaves. The form reached the pinnacle of its popularity between 1850 and 1870, when it enjoyed sizeable audiences in both the United States and Britain. (src: https://www.britannica.com/art/blackface-minstrelsy) What cultural dimension(s) may have changed since this show was recorded? ✓ shift from restraint to joy / indulgence, or the opposite? ✓ shift from masculinity to femininity (...) 4 pix/icons8-collaboration-100_white.png Cultural heaven and hell wip active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign

In the European heaven cooks policemen lovers everything

In the European hell cooks policemen lovers everything

]]> masculinity ✓ low level of uncertainty avoidance = more tolerant → lovers are Italian ✓ indulgence ✓ multi-active → everything is organized by Germans ✓ high level of uncertainty avoidance ✓ linear-active approach however, in the European hell: → cooks are English ✓ individualism > collectivism → policemen are French ✓ high level of uncertainty avoidance = bureaucratic → lovers are German ✓ restraint → everything is organized by Italians ✓ multi-active ]]> 5 Politically correct language 1/2 pix/icons8-dictionary-100_white.png 20231213 hw20231220 active wip xml_multi_dd_row xml_multi_dd_row xml_multi_dd In the European heaven... ✓ policemen are English Why is this politically incorrect? → should be 'police officers are British' Some expressions introduced for political correctness have become part of standard English now. Which do you think is the more politically correct expression? → match the expressions with the categories → look at the key: which expressions do you think sound unnatural or far-fetched? ]]> 40 20 left 1;2;3;4;5;6;7;8;9 10;11;12;13;14;15;16;17;18 unmarried mother blacklisted housewife Third World countries bald fireman Black American blackboard deaf single parent banned home-maker developing countries follically challenged firefighter African-American chalkboard hearing-impaired https://purlandtraining.com/2020/08/01/politically-correct-euphemisms/

]]> slapstick = type of humour that is based on simple actions, for example people hitting each other, falling down, etc double entendre = word or phrase that can be understood in two different ways, one of which usually refers to sex political correctness = (sometimes disapproving) the principle of avoiding language and behaviour that may offend particular groups of people politically correct = term used to describe language, policies, or measures that are intended to avoid offence or disadvantage to members of particular groups in society. Since the late 1980s, the term has been used to describe a preference for inclusive language and avoidance of language or behaviour that can be seen as excluding, marginalizing, or insulting to groups of people disadvantaged or discriminated against, particularly groups defined by ethnicity, sex, gender, or sexual orientation. In public discourse and the media, the term is generally used as a pejorative with an implication that these policies are excessive or unwarranted person of colour = primarily used to describe any person who is not considered "white". In its current meaning, the term originated in, and is primarily associated with, the United States; however, since the 2010s, it has been adopted elsewhere in the Anglosphere (often as person of colour), including relatively limited usage in the United Kingdom, Canada, Australia, Ireland, South Africa, and Singapore (src: Wikipedia) blackface = practice of non-Black performers using burnt cork or theatrical make-up to portray a caricature of Black people on stage or in entertainment minstrel = entertainer, initially in medieval Europe. It originally described any type of entertainer such as a musician, juggler, acrobat, singer or fool; later, from the sixteenth century, it came to mean a specialist entertainer who sang songs and played musical instruments blackface minstrelsy = indigenous American theatrical form that constituted a subgenre of the minstrel show. Intended as comic entertainment, blackface minstrelsy was performed by a group of white minstrels (travelling musicians) with black-painted faces, whose material caricatured the singing and dancing of slaves. The form reached the pinnacle of its popularity between 1850 and 1870, when it enjoyed sizeable audiences in both the United States and Britain. Although blackface minstrelsy gradually disappeared from the professional theatres and became purely a vehicle for amateurs, its influence endured in later entertainment genres and media, including vaudeville theatre, radio and television programs, and the world-music and motion-picture industries of the 20th and 21st centuries (src: https://www.britannica.com/art/blackface-minstrelsy) gossamer = something super fine and delicate — like a spider web or the material of a wedding veil. The original gossamer, from which these meanings come from, is the fine, filmy substance spiders excrete to weave their webs. A dress can be gossamer-like, if its fabric is so sheer as to be see-through, or almost sexism = unfair treatment of people, especially women, because of their sex shortism = unfair treatment of people who are short (i.e. not tall) 20231206 18:10-19:30 2 active Case study - Practice with Hofstede cultural dimensions By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Dimensions and dynamics of national culture: synthesizing Hofstede with Inglehart's utility ladder of freedoms (1 / 2) 20231129 hw20231206n1 Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart by Christian Welzel, published online October 2, 2018 in Sage Journals → are the statements true or false? ]]> 3 Dimensions and dynamics of national culture: synthesizing Hofstede with Inglehart's utility ladder of freedoms (2 / 2) 20231129 hw20231206n2 The “revised theory of modernization” predicts that national cultures change, but that relative country rankings do not... Read the excerpt from Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart by Christian Welzel, published online October 2, 2018 in Sage Journals → answer the questions ]]> 2 Blessed with Masculinity, Dasa Hink active move_html5_video dasa_hink_blessed_with_masculinity_pWWuwllhBL4.mp4 2 pix/icons8-collaboration-100_white.png Women in culture across centuries active wip deck_shuffled_lines_halign deck_shuffled_lines_valign How has the role of women changed over the centuries? How representative is it of a country's culture? → watch the video → use the following cultural characteristics to describe the pictures → answer the following questions 1) How do you think these women feel? To what extent are they emancipated in their cultural environment? 2) What is the relationship between the woman posing and the painter / viewer? 3) How has this relationship changed over the centuries (in terms of cultural dimensions)? 4) Whose role would you like to play if you were an actress? Why? ]]>

Mona Lisa, 1503 half-length portrait painting by Italian artist Leonardo da Vinci. Considered an archetypal masterpiece of the Italian Renaissance, it has been described as "the best known, the most visited, the most written about, the most sung about, [and] the most parodied work of art in the world."

Grande Odalisque, aka Une Odalisque or La Grande Odalisque, 1814 oil painting by Jean-Auguste-Dominique Ingres depicting an odalisque, or concubine. Ingres' contemporaries considered the work to signify Ingres' break from Neoclassicism, indicating a shift toward exotic Romanticism

Blessed with Masculinity, Dasa Hink It tells stories from the last couple of years, of failing in life and love and of falling in love. This song was written just before I actually got pregnant. It was the first step towards admitting to myself that this is what I want, which was a hard thing to do. A kind of love song to my partner, and a kind of spiritual hymn. https://www.youtube.com/watch?v=pWWuwllhBL4&t=11s https://www.thetemporaldimension.com/dasahink

]]> 1/3 Regional sales manager in Baku active wip role_play visual aid

You are a consultant of Russian ethnicity born in Baku in the Soviet Union with local experience in sales & marketing. → brain-storm possible hurdles you may face with the local sales force e.g. power-distance, masculinity-femininity... ]]> Consultant of Russian ethnicity born in Baku You believe one female director of sales has more potential than others for succeeding in this position although you are aware they have never had a female manager before. Haven't you heard of the country's recent efforts to rejuvenate its traditional image? e.g. Baku hosted the 57th Eurovision Song Contest in 2012, the 2015 European Games, 4th Islamic Solidarity Games, the European Grand Prix in 2016, the final of the 2018–19 UEFA Europa League I really don't think choosing a female director of sales would be a bad choice if she's competent! Business consultant → disagree with the other consultant → brain-storm possible hurdles a female director of sales may face with the local force I'm afraid power-distance is just too omnipresent in this country! Think about Hofstede's masculinity-femininity... 2/3 Regional sales manager in Baku active wip pix/icons8-lecturer-100_white.png prep_2columns_2qa prep_ol_qa visual aid

→ prepare a 5min presentation to the shareholders to explain your choice → make sure you answer at least the questions below ]]> Introduction

• • •

Why may a person-oriented approach be a better choice?

• • •

How can high-context awareness help a female regional sales manager in this position between Moscow and Baku?

• • •

What steps should the regional sales manager take to counterbalance uncertainty avoidance?

• • •

Conclusion

• • •

]]> supremacist = person who believes that their own race is better than others and should be in power • • •

• being person-oriented rather than task-oriented (femininity rather than masculinity) may be risky given high uncertainty avoidance... • but could prove more diplomatic when only starting out in new markets with new partners • you don't want to impose your views (and be perceived as a supremacist!...)

• be attentive to what is expected before launching any new strategy • learn 'to read the air' • = high-context skill

• ask a senior person from Baku to introduce him/her to the local team • use senior endorsement to satisfy local power distance & uncertainty avoidance • (...)

• • •

]]> 3/3 Regional sales manager in Baku 20231206 hw20231213_n1 active wip pix/icons8-hand-with-pen-100_white.png prep_2columns_2qa prep_ol_qa visual aid

→ write skills & qualities expected from the ideal candidate to the shareholders → justify your choice (recycle cultural dimensions terminology) ]]> Striking a balance between local UAI (uncertainty avoidance index) and Russian LTO (long term orientation vs short term normative orientation) is essential, indeed (...) → example situation frugality = prudence in avoiding waste perseverance = quality of continuing to try to achieve a particular aim in spite of difficulties indulgence = (usually disapproving) the state or act of having or doing whatever you want; the state of allowing sb to have or do whatever they want; something that you allow yourself to have even though it is not essential to shortlist (sb/sth for sth) = to put sb/sth on a shortlist for a job, prize, etc to rejuvenate = to make sb/sth look or feel younger or more lively hurdle = obstacle omnipresent = present everywhere power distance = strength of social hierarchy; has been defined as the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. This represents inequality (more versus less), but defined from below, not from above. It suggests that a society's level of inequality is endorsed by the followers as much as by the leaders. Power and inequality, of course, are extremely fundamental facts of any society. All societies are unequal, but some are more unequal than others (https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc pg 8) masculinity-femininity = task-orientation versus person-orientation IDV (individualism-collectivism) = measures the extent to which people look out for each other as a team or look out for themselves as an individual UAI (uncertainty avoidance index) = indicates to what extent nations avoid the unknown; is not the same as risk avoidance: it deals with a society's tolerance for ambiguity. It indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations. Unstructured situations are novel, unknown, surprising, and different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by strict behavioural codes, laws and rules, disapproval of deviant opinions, and a belief in absolute Truth; 'there can only be one Truth and we have it' (https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc pg 10) LTO (long-term orientation) = expresses how societies either prioritize traditions or seek for the modern in their dealings with the present and the future IVR (indulgence vs restraint) = comparison between a country's willingness to wait for long-term benefits by holding off on instant gratification, or preferences to no restraints on enjoying life at the present gender gap = difference in opinions or attitudes between men and women concerning a variety of public and private issues, including political candidates, parties, or programmes supremacist = person who believes that their own race is better than others and should be in power will work works very efficiently, she will need to ... ]]> 20231129 18:10-19:30 2 active Hofstede cultural models, Inglehart, Welzel utility ladder of freedoms By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Recent discoveries about cultural differences 20231122 hw20231129 pix/icons8-microscope-100_white.png There are millions of people in each and every culture. Aren't there cultural differences between individuals? How do the Hofstede cultural dimensions cope with disparities? Watch the video [13:12-18:37]. → answer the questions video

Geert Hofstede - Recent Discoveries about Cultural Differences https://www.youtube.com/watch?app=desktop&v=LBv1wLuY3Ko ]]> 1 Recent discoveries about cultural differences 20231122 hw20231129 active edit_ol_qa prep_ol_qa pix/icons8-microscope-100_white.png There are millions of people in each and every culture. Aren't there cultural differences between individuals? How do the Hofstede cultural dimensions cope with disparities? Watch the video [13:12-18:37]. → answer the questions video

Geert Hofstede - Recent Discoveries about Cultural Differences https://www.youtube.com/watch?app=desktop&v=LBv1wLuY3Ko ]]> geert_hofstede_recent_discoveries_about_cultural_differences_LBv1wLuY3Ko.mp4 Why did McCrae (author of the Big Five - Ocean) contact G.Hofstede? What did he discover? [13:40-14:15] ✓ McCrae had data on personality ✓ discovered that Big Five differences between countries were correlated with Hofstede's national cultural dimensions [13:38] ✓ found a link between national culture dimensions personality dimensions [13:50] What are the Big Five (Ocean) or Big Six? [14:16-15:28] 1. Openness to experience 2. Conscientiousness 3. Extraversion 4. Agreeableness 5. Neuroticism 6. Dependence on others Openness to experience ↔ intelligence → uncertainty avoidance Conscientiousness ↔ precise or sloppy → linear active or multi-active → long-term orientation → masculinity (task-oriented) vs femininity (person-oriented) Extraversion ↔ intro or extra directed (introvert vs extrovert) → low-context vs high-context → masculinity (task-oriented) vs femininity (person-oriented) → indulgence / restraint Agreeableness ↔ nice or nasty → power distance → masculinity (task-oriented) vs femininity (person-oriented) Neuroticism ↔ stable or unstable → linear active / reactive vs multi-active → indulgence / restraint Dependence on others ↔ collectivist or individualistic → individualism-collectivism Does the Hofstede national dimension take into account cultural variations among regions? [15:38-16:17] ✓ yes, you acquire values of the region you are born in [16:17] What is evidenced by the survey of Brazil [16:32-18:37]? ✓ Brazil consists of 27 states southern population immigrated from European countries north western population features African origins northern people are of native Indian origin → all are always closer to each other than to their neighbours 2 WFS - World Values Survey active wip edit_ol_qa prep_ol_qa pix/icons8-microscope-100_white.png Is national culture more powerful than regions? Watch the video [18:46-21:25]. → answer the questions video

Geert Hofstede - Recent Discoveries about Cultural Differences https://www.youtube.com/watch?app=desktop&v=LBv1wLuY3Ko ]]> geert_hofstede_recent_discoveries_about_cultural_differences_LBv1wLuY3Ko.mp4 What has WVS (World Values Survey) demonstrated [18:46]? ✓ despite differences among regions, regions always tended to look for other regions from the same country [20:32] How do Indonesia & Malaysia confirm the reliability of the cultural model? [20:53-21:25] ✓ same language ✓ similar histories (of colonisation) → Indonesian regions cluster with other Indonesian ones → national culture is more powerful textbook active tmp_pdf/F00010763-WVS__Results_By_Country_2017-2022_v5.0.0.pdf tmp_pdf/F00010738-WVS-7_Master_Questionnaire_2017-2020_English.pdf F00010738-WVS-7_Master_Questionnaire_2017-2020_English.pdf

]]> 3 Research active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png Are your personal values representative of your national ones? 2017 -2021 WORLD VALUES SURVEY WAVE 7 MASTER SURVEY QUESTIONNAIRE Similar to the previous waves, WVS-7 questionnaire is an extensive research tool comprising 290 questions and measuring cultural values, attitudes and beliefs towards gender, family, and religion, attitudes and experience of poverty, education, health, and security, social tolerance and trust, attitudes towards multilateral institutions, cultural differences and similarities between regions and societies. In addition, the WVS-7 questionnaire has been elaborated with the inclusion of such new topics as the issues of justice, moral principles, corruption, accountability and risk, migration, national security and global governance https://www.worldvaluessurvey.org/WVSContents.jsp → answer a (brief) selection of questions from the WVS → check average sample answers from Russian surveys → compare dominant & less frequent answers with your own → discuss how representative they are of Russian culture in comparison with 2-3 other countries of your choice]]> Q2- For each of the following aspects, indicate how important it is in your life. Would you say it is very important, rather important, not very important or not important at all pg 151 Friends pg 153 Leisure time pg 155 politics pg 157 work pg 159 religion Q7- Here is a list of qualities that children can be encouraged to learn at home. Which, if any, do you consider to be especially important? Please choose up to five. pg 161 Good manners pg 163 independence pg 165 hard work pg 167 feeling of responsibility pg 169 imagination pg 171 tolerance and respect for other people pg 173 thrift saving money and things pg 175 determination, perseverance pg 177 religious faith pg 179 not being selfish (unselfishness) pg 181 obedience Q18- On this list are various groups of people. Could you please mention any that you would not like to have as neighbours? Q22- On this list are various groups of people. Could you please mention any that you would not like to have as neighbors? pg 191 Homosexuals pg 197 Unmarried couples living together Q36- Do you agree, disagree or neither agree nor disagree with the following statements?: pg 225 Homosexual couples are as good parents as other couples Q107- Now I'd like you to tell me your views on various issues. How would you place your views on this scale? 1 means you agree completely with the statement on the left; 10 means you agree completely with the statement on the right; and if your views fall somewhere in between, you can choose any number in between. pg 377 Private vs state ownership of business pg 379 Government responsibility Q142- To what degree are you worried about the following situations? pg 446 Losing my job or not finding a job Q147- To what degree are you worried about the following situations? pg 456 A terrorist attack Q149- Most people consider both freedom and equality to be important, but if you had to choose between them, which one would you consider more important? pg 460 Russia Q150- Most people consider both freedom and security to be important, but if you had to choose between them, which one would you consider more important? pg 462 Russia Q152- People sometimes talk about what the aims of this country should be for the next ten years. On this card are listed some of the goals which different people would give top priority. Would you please say which one of these you consider the most important? pg 466 Russia Q184- Please tell me for each of the following statements whether you think it can always be justified, never be justified, or something in between, using this card. pg 530 Abortion pg 538 euthanasia Q250- How important is it for you to live in a country that is governed democratically? On this scale where 1 means it is “not at all important” and 10 means “absolutely important” what position would you choose? pg 681 1 Dimensions and dynamics of national culture: synthesizing Hofstede with Inglehart's utility ladder of freedoms (1 / 2) active 20231129 hw20231206n1 Synthesizing Hofstede with Inglehart edit_short_reading_floating prep_short_reading_floating monochronic, polychronic by Edward T.Hall linear-active, multi-active, reactive by R.Lewis OCEAN by McCrae 6 cultural dimensions by Hofstede How can they take into consideration changes due to globalisation?

Every day, another 45 publications worldwide cite the cross-cultural work of Geert Hofstede (1980, 2001) and Ronald Inglehart (1971, 1990, 1997). Together, Hofstede and Inglehart have received over 200,000 citations, making them two of the world’s most frequently quoted social scientists (Google Scholar). While Hofstede is known for identifying several dimensions of cross-cultural variation, Inglehart’s key contribution consists in a dynamic theory of cultural change. (...) https://journals.sagepub.com/doi/10.1177/0022022118798505 Acknowledgements The authors thank Costas Katsikeas, Neil Morgan, Robbert Maseland, Loek Halman, the reviewers, and the editor for their useful suggestions and comments Christian Welzel ORCID iD https://orcid.org/0000-0002-1562-3580 Read the excerpt from Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart by Christian Welzel, published online October 2, 2018 in Sage Journals → are the statements true or false? ]]> [ T / F] Older generations have become more individualistic and more joyous [ F ] younger generations [ T / F ]Variation in national cultural orientations is the same in each country, due to lasting intercept differences in developmental trajectories that trace back to remote historic drivers [ F ] Variation in national cultural orientations is unique to each country [ T / F ] There was a massive generational shift in cultural orientations among the public of affluent Western democracies, from a priority on existential security (i.e., “materialist” values) toward a priority on expressive freedom (i.e., “postmaterialist” values) [ T ] [ T / F ] When people feel safe, they begin to prioritize freedom because it allows creativity and recreational pleasure [ T ] [ T / F ] Socio-economic transformations that turn the nature of life from a source of opportunities into a source of threats nurture a generational shift in priorities from “survival” to “emancipative” values [ F ] Socio-economic transformations that turn the nature of life from a source of threats into a source of opportunities nurture a generational shift in priorities from “survival” to “emancipative” values [ T / F ] Welzel's evolutionary theory of emancipation suggests emancipatory value change is a self-driven automatism, it is not culture-specific [ T ] [ T / F ] The utility-value link helps adjust our subjective values to life’s objective utilities, to keep our goals in touch with reality but it doesn't makes moral progress possible [ F ] The utility-value link helps making moral progress possible too [ T / F ] According to the utility ladder of freedoms, we climb the ladder as soon as opportunity allows for this ascension [ T ] We are evolutionary hard-wired to stay on the lower rungs only to prioritize security [ T / F ] Adaptive value changes happen mostly within generations [ F ] Changes usually proceed much more profoundly between generations because people tend to stick more strongly to their once-adopted values as they get older Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart Christian Welzel 20181002 https://journals.sagepub.com/doi/10.1177/0022022118798505

utility ladder of freedoms = demonstrates a universal principle in the functioning of the human mind: when both security and freedom are in short supply, people prioritize security because security is a necessity to survive. But as soon as people feel safe, they begin to prioritize freedom because freedom is essential to thrive, in allowing ingenuity, creativity, and recreational pleasure rung = one of the bars that forms a step in a ladder

3 Dimensions and dynamics of national culture: synthesizing Hofstede with Inglehart's utility ladder of freedoms (2 / 2) active 20231129 hw20231206n2 Synthesizing Hofstede with Inglehart with 3 dimensions edit_short_reading_floating prep_short_reading_floating The “revised theory of modernization” predicts that national cultures change, but that relative country rankings do not... (...) https://journals.sagepub.com/doi/10.1177/0022022118798505 Acknowledgements The authors thank Costas Katsikeas, Neil Morgan, Robbert Maseland, Loek Halman, the reviewers, and the editor for their useful suggestions and comments Christian Welzel ORCID iD https://orcid.org/0000-0002-1562-3580 Read the excerpt from Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart by Christian Welzel, published online October 2, 2018 in Sage Journals → answer the questions ]]> What are the three dimensions collapsed by Welzel from the initial Hofstede cultural dimensions? Collectivism–Individualism Duty–Joy Distrust–Trust What happens when socio-economic development improves objective living conditions? ✓ orientations are shifting over the generations (a) from Collectivism toward Individualism (b) from Duty toward Joy Does socio-economic development affect a culture's trust or distrust indexes? 〆no clear shift from Distrust toward Trust or vice versa What values are required in an industrial society? ✓ industrial structures require rational, hierarchical forms of organization and deferential attitudes toward authority What values does a post-industrial economy need? ✓ in a service-dominated, post-industrial economy, information processing and communication become more important. → values such as self-expression and autonomy begin to replace self-restraint and obedience Why do moral reasoning capacity and empathy expand in a post-industrial society? ✓ people are used to handle complex situations ✓ deal with abstract constructs ✓ cope with social diversity → emphasis on individual self-determination → emphasis on equal opportunities → gives rise to emancipative values → supports universal freedoms Although national cultures change, why do countries seem to remain at a rather stable cultural distance from each other? ✓ similar socio-economic transformations change values in the same direction ✓ (but) countries continue to move along separate trajectories → reflects the lasting impact of remote, country-specific historic drivers Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart Christian Welzel 20181002 https://journals.sagepub.com/doi/10.1177/0022022118798505

utility ladder of freedoms = demonstrates a universal principle in the functioning of the human mind: when both security and freedom are in short supply, people prioritize security because security is a necessity to survive. But as soon as people feel safe, they begin to prioritize freedom because freedom is essential to thrive, in allowing ingenuity, creativity, and recreational pleasure revised theory of modernization = evolutionary theory of emancipation =

4 Evolutionary theory of emancipation active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png visual aid

source: https://journals.sagepub.com/doi/10.1177/0022022118798505 ]]> https://journals.sagepub.com/doi/10.1177/0022022118798505 ]]> visual aid

source: https://journals.sagepub.com/doi/10.1177/0022022118798505]]> https://journals.sagepub.com/doi/10.1177/0022022118798505 ]]> What conclusions can you draw? (...) Our analysis collapses Hofstede’s six-dimensional framework to a three-dimensional framework. The (first) Collectivism–Individualism dimension mimics Hofstede’s Individualism dimension. It also correlates with Power Distance, which is not surprising because just as in Hofstede’s original case Individualism and Power Distance form one factor. The second dimension, Duty–Joy, captures Hofstede’s Restraint-Indulgence. The third dimension, Distrust–Trust, is statistically closely related to Hofstede’s Uncertainty Avoidance dimension (...) 1.Cultural change is substantial. Societies have become more individualistic and more joyous. We also observe a change in the direction of less trust and more distrust, but these changes are relatively small compared with the cultural change observed for Individualism and Joy. 2. Cultural differences can be explained by three factors: (a) economic development, (b) generational effects, and (c) a country’s unique geographic location and (political) history. Economic development and generational shifts account for approximately half of the variation in cultural change. As the level of economic development increases, and people experience higher levels of existential security and lives filled with more opportunities, both Individualism and Joy increase. Our analysis suggests that approximately the other half of national cultural differences can be related to each country’s unique geography and history. 3. Collectively, our findings imply that national cultural differences are quite persistent over time. Cultural change seems of absolute nature, and relative country rankings tend to be rather stable. source: https://journals.sagepub.com/doi/10.1177/0022022118798505 ]]> 6 Human Empowerment Framework wip active edit_ol_qa pix/icons8-collaboration-100_white.png Inglehart and Welzel (2005) find that people in countries in which existential hardship prevails cling to protective orientations that support authoritarian institutions. By contrast, in countries with thriving existential conditions people adopt emancipatory orientations that support liberal institutions. pg 6 "Evolution, Empowerment and Emancipation: How Societies Ascend the Utility Ladder of Freedoms", Series: Sociology, WP BRP 29/SOC/2013 Look at the chart → answer the questions]]> visual aid

Christian Welzel Centre for the Study of Democracy, Leuphana University Lueneburg, Germany Ronald Inglehart University of Michigan and Higher School of Economics https://www.academia.edu/28721883/Christian_Welzel_Ronald_Inglehart_Evolution_Empowerment_and_Emancipation_How_Societies_Ascend_the_Utility_Ladder_of_Freedoms_Series_Sociology_WP_BRP_29_SOC_2013 ]]> What existential conditions were lacking in the Soviet Union? 〆material resources What emancipative values can learning foreign languages bring? How could power distance and uncertainty avoidance slow down the development of political participation rights? utility ladder of freedoms = demonstrates a universal principle in the functioning of the human mind: when both security and freedom are in short supply, people prioritize security because security is a necessity to survive. But as soon as people feel safe, they begin to prioritize freedom because freedom is essential to thrive, in allowing ingenuity, creativity, and recreational pleasure; term coined by Welzel, inspired by Maslow’s (1954) “hierarchy of human needs,” the findings of Inglehart and his co-authors (Inglehart & Norris, 2003; Inglehart & Welzel, 2005) 20231122 18:10-19:30 2 active Hofstede cultural dimensions - How to use power distance, individualism & long term orientation By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 3 Power distance - Follow-up 20231115 hw20231122 pix/icons8-collaboration-100_white.png 3 Power distance - Follow-up 20231115 hw20231122 active edit_ol_qa pix/icons8-collaboration-100_white.png visual aid

]]> Where would you enjoy greater freedom in planning your career? ✓ Switzerland ✓ Denmark In which country are your decisions more difficult to change (because they have a longer term impact)? 〆China 〆Russia 〆Switzerland Where will you be struggling more to get help and climb the professional ladder? 〆Russia 〆Serbia What country would you like to relocate to if you wanted to start your own business? ✓ Denmark ✓ Sweden → more in control of your own success & lesser dependence on others → fewer obstacles to hierarchical progress → more flexibility with planning objectives & perhaps changing jobs 1 Recent discoveries about cultural differences 20231122 hw20231129 active prep_ol_qa edit_ol_qa pix/icons8-microscope-100_white.png There are millions of people in each and every culture. Aren't there cultural differences between individuals? How do the Hofstede cultural dimensions cope with disparities? Watch the video [13:12-18:37]. → answer the questions video

Geert Hofstede - Recent Discoveries about Cultural Differences https://www.youtube.com/watch?app=desktop&v=LBv1wLuY3Ko ]]> geert_hofstede_recent_discoveries_about_cultural_differences_LBv1wLuY3Ko.mp4 Why did McCrae (author of the Big Five - Ocean) contact G.Hofstede? What did he discover? [13:40-14:15] ✓ McCrae had data on personality ✓ discovered that Big Five differences between countries were correlated with Hofstede's national cultural dimensions [13:38] ✓ found a link between national culture dimensions personality dimensions [13:50] What are the Big Five (Ocean) or Big Six? [14:16-15:28] 1. Openness to experience 2. Conscientiousness 3. Extraversion 4. Agreeableness 5. Neuroticism 6. Dependence on others Openness to experience ↔ intelligence → uncertainty avoidance Conscientiousness precise or sloppy → linear active or multi-active Extraversion intro or extra directed (introvert vs extrovert) → low-context vs high-context Agreeableness nice or nasty → power distance Neuroticism stable or unstable → reactive vs multi-active / linear active Dependence on others collectivist or individualistic → power distance, individualism-collectivism Does the Hofstede national dimension take into account cultural variations among regions? [15:38-16:17] ✓ yes, you acquire values of the region you are born in [16:17] What is evidenced by the survey of Brazil [16:32-18:37]? ✓ Brazil consists of 27 states southern population immigrated from European countries north western population features African origins northern people are of native Indian origin → all are always closer to each other than to their neighbours mentoring = mutual self-development based on sharing of personal experiences mentee = person who is given help and advice by a more experienced and often older person to adhere = to behave according to a particular law, rule, set of instructions, etc to lip someone | to give someone some lip = to give someone some lip means to speak to someone in a way which is rude and doesn't show respect nepotism = giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs 20231115 18:10-19:30 2 active Hofstede cultural dimensions - How to use power distance, restraint & indulgence By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 5 Hofstede's Six Dimensions of Organizational Culture 20231108 hw20231115_n1 pix/icons8-cafe-100_white.png Hofstede's Six Dimensions of Organizational Culture https://www.youtube.com/watch?app=desktop&v=yKKruTRQ_2A ]]> 5 Hofstede's Six Dimensions of Organizational Culture 20231108 hw20231115_n1 active edit_ol_qa prep_ol_qa pix/icons8-cafe-100_white.png Hofstede's Six Dimensions of Organizational Culture https://www.youtube.com/watch?app=desktop&v=yKKruTRQ_2A ]]> hofstede_s_six_dimensions_of_organizational_culture_yKKruTRQ_2A.mp4 What is power distance? → give an example → ask a question to assess the dominant cultural dimension Named generations in the Western world (Wikipedia)

Named generations in the Western world (Wikipedia)

]]> 100 40 22 bottom 1;2;3;4;5;6;7;8;9;10 11;12;13;14;15;16;17;18;19 3 Power distance - Follow-up 20231115 hw20231122 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png visual aid

]]> A teenager gives his/her teacher some lip. 〆unacceptable in cultures with high power distance & restraint 〆reprimanded in multi-active cultures 〆even in low power distance teachers wouldn't treat as equals ✓ in more indulgent cultures a teacher would perhaps seek some psychological reason(s) for such behaviour → teacher reaction will vary perhaps only very little regardless of the culture e.g. some form of punishment (perhaps a formal warning) seems inevitable to lip someone | to give someone some lip = to give someone some lip means to speak to someone in a way which is rude and doesn't show respect A young recruit remains silent although he/she is expected to participate in a meeting. 〆if a recruit is expected to participate it probably isn't in a high power distance meeting ✓ in low power distance situations senior staff would offer mentoring & coaching which could make the recruit feel embarrassed → agree in advance on a protocol / format for brainstorming, reporting, etc e.g. senior members should give their opinion last so as to encourage junior staff to share their ideas A training course is designed by a faculty before admitting students. ✓ common practice in long term orientation cultures & higher power distance = teacher centred ✓ in Western universities, students may choose what courses they want to attend = student centred → faculty of professors should strive to be more open to uncertainty avoidance without contradicting their (need for) power distance e.g. be more flexible when demanding which units/credits to be completed A new female mentee employee refuses to be mentored by a 50-year old male manager. 〆possibly a younger employee from a low power distance background who doesn't fit into a team of higher power distance professionals (perhaps in some more traditional, industrial sector - e.g. steel industry, coal mining...) 〆perhaps more collectivist corporate culture → adhere to a mentoring agreement that addresses possible uncertainty avoidance & short term vs long term orientation e.g. ensure both parties are interested in the objectives set mentoring = mutual self-development based on sharing of personal experiences mentee = person who is given help and advice by a more experienced and often older person to adhere = to behave according to a particular law, rule, set of instructions, etc The nephew of the director has been given a job without a skills interview. ✓ common in high power distance cultures 〆might not even be perceived as nepotism, but just the accepted norm in certain collectivist countries (e.g. India) → insist that there are no bad cultures → focus on building long term oriented relationships (in so-called 'corporate tribes') e.g. make sure every employee feels like a member of the 'family' under the auspices of a high power distance manager e.g. outsourced HR officer could conduct (both job & exit) interviews to ensure an optimal match with the corporate culture nepotism = (disapproving) giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs Hofstede's Cultural Dimensions Theory = created in 1980 by Dutch management researcher Geert Hofstede who carried out an extensive survey during the 1960s and 1970s, investigating variations in values within different sectors of IBM, a global computer manufacturing company power distance = strength of social hierarchy; has been defined as the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. This represents inequality (more versus less), but defined from below, not from above. It suggests that a society's level of inequality is endorsed by the followers as much as by the leaders. Power and inequality, of course, are extremely fundamental facts of any society. All societies are unequal, but some are more unequal than others (https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc pg 8) masculinity-femininity = task-orientation versus person-orientation IDV (individualism-collectivism) = measures the extent to which people look out for each other as a team or look out for themselves as an individual UAI (uncertainty avoidance index) = indicates to what extent nations avoid the unknown; is not the same as risk avoidance: it deals with a society's tolerance for ambiguity. It indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations. Unstructured situations are novel, unknown, surprising, and different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by strict behavioural codes, laws and rules, disapproval of deviant opinions, and a belief in absolute Truth; 'there can only be one Truth and we have it' (https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1014&context=orpc pg 10) LTO (long-term orientation) = expresses how societies either prioritize traditions or seek for the modern in their dealings with the present and the future IVR (indulgence vs restraint) = comparison between a country's willingness to wait for long-term benefits by holding off on instant gratification, or preferences to no restraints on enjoying life at the present Millennials = also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996. Most millennials are the children of baby boomers and early Gen Xers; millennials are often the parents of Generation Alpha; described as the first global generation and the first generation that grew up in the Internet age. The generation is generally marked by elevated usage of and familiarity with the Internet, mobile devices, and social media, which is why they are sometimes termed digital natives incentive = something that encourages you to do sth gender gap = difference in opinions or attitudes between men and women concerning a variety of public and private issues, including political candidates, parties, or programmes telework = work from home, remotely frugality = prudence in avoiding waste perseverance = quality of continuing to try to achieve a particular aim in spite of difficulties indulgence = (usually disapproving) the state or act of having or doing whatever you want; the state of allowing sb to have or do whatever they want; something that you allow yourself to have even though it is not essential gratification = state of feeling pleasure when sth goes well for you or when your desires are satisfied; sth that gives you pleasure Carpe diem = Latin aphorism, usually translated "seize the day", "pluck the day [as it is ripe]", that is 'Enjoy the moment' legitimate = lawful, proper, regular, conforming to the standard type; logically admissible 20231108 18:10-19:30 2 active Hofstede cultural dimensions By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 2 German vs Japanese horizons 20231101 hw20231108 pix/icons8-microscope-100_white.png 2 German vs Japanese horizons 20231101 hw20231108 active pix/icons8-microscope-100_white.png edit_ol_qa prep_ol_qa visual aid

]]> Explain what could go wrong on both sides. ✓ use of many adjectives will help low-culture, implicit Germans to describe the big picture that high context, reactive Japanese are more responsive to ✓ use past tense rather than reported speech to communicate on results Suggest how they could avoid misunderstandings. 3 pix/icons8-collaboration-100_white.png Russian vs German horizons active 20231108 hw20231113_n2 deck_shuffled_lines_halign visual aid

]]> shared knowledge & values engineering WW2 football bureaucratic old-fashioned Soviet Union values Russian water ice hockey romantic, nostalgic literature & music autocracy hospitality German water lack of sense of humour Ordnung must sein beer ]]> 4 pix/icons8-collaboration-100_white.png Russian vs Chinese horizons active 20231108 hw20231113_n3 deck_shuffled_lines_halign visual aid

]]> shared knowledge & values non verbal clues centralised administration Russian water ice hockey romantic, nostalgic literature & music WW2 Chinese water non verbal clues importance of traditions decision making via consensus ]]> 1 Hofstede's definition of culture: collective programming active edit_ol_qa prep_ol_qa pix/icons8-microscope-100_white.png Culture is the collective programming of the mind - G.Hostede video

Geert Hofstede on Culture Watch the video [00:44-03:12] https://www.youtube.com/watch?app=desktop&v=wdh40kgyYOY (optional homework) video

10 minutes with Geert Hofstede Listen to Geert explain his work and provide context. In 2015, together with Marcel Siegmund and Iekje Smit, and adopted by the Geert Hofstede consortium, Geert created a serious of tutorial 10-minute videos with PowerPoint slides. You can find the videos below and the slides on the right-hand side or further down. There is an introduction video plus one of each per dimension of national culture. https://geerthofstede.com/training-consulting/online-lectures/ ]]> geert_hofstede_on_culture_wdh40kgyYOY.mp4 What is Geert Hofstede's definition of culture? ✓ collective programming of the mind (culture can also be seen as a set of shared meanings) What does his approach to culture consist in? ✓ focus on how culture is acquired e.g. people are born into this world with a given operating system then, they acquire some behaviour (in the same way as software is installed) What does he mean by 'collective'? ✓ growing in the same forest How can you measure culture? ✓ focus on collective phenomena → examine how people behave in particular situation → take an average = what is the dominant behaviour? 2 Hofstede's Six Dimensions of Organizational Culture active edit_ol_qa prep_ol_qa pix/icons8-cafe-100_white.png Hofstede's Six Dimensions of Organizational Culture https://www.youtube.com/watch?app=desktop&v=yKKruTRQ_2A ]]> hofstede_s_six_dimensions_of_organizational_culture_yKKruTRQ_2A.mp4 What are the 6 dimensions mentioned? 1 power distance 2 individualism-collectivism 3 masculinity-femininity 4 uncertainty avoidance 5 short vs long-term orientation 6 indulgence vs restraint 3 pix/icons8-collaboration-100_white.png citKey dimensions of Hofstede’s theory How to understand & use key dimensions of Hofstede’s theory active xml_multi_dd_row deck_shuffled_lines_valign deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 70 3 left 1 2 3 4 5 6 4 pix/icons8-collaboration-100_white.png citKey dimensions of Hofstede’s theory How to understand & use key dimensions of Hofstede’s theory active xml_multi_dd_row deck_shuffled_lines_valign deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 30 3 left 1;2;3;4 5;6 7;8;9 5 Hofstede's Six Dimensions of Organizational Culture 20231108 hw20231115_n1 active prep_ol_qa edit_ol_qa pix/icons8-cafe-100_white.png Hofstede's Six Dimensions of Organizational Culture https://www.youtube.com/watch?app=desktop&v=yKKruTRQ_2A ]]> hofstede_s_six_dimensions_of_organizational_culture_yKKruTRQ_2A.mp4 What is power distance? → give an example → ask a question to assess the dominant cultural dimension Named generations in the Western world (Wikipedia)

Who takes decisions: the boss or the team?]]> Millennials = aka Generation Y, described as the first global generation and the first generation that grew up in the Internet age. The generation is generally marked by elevated usage of and familiarity with the Internet, mobile devices, and social media, which is why they are sometimes termed digital natives What is meant by individualism-collectivism? → give an example → ask a question to assess the dominant cultural dimension Are there individual incentives or bonuses for the whole team? Is your success also your company's success? How do you contribute to the development of your town, ecology, country?]]> incentive = something that encourages you to do sth What is meant by masculinity-femininity? → give an example → ask a question to assess the dominant cultural dimension What is the percentage of women in managerial positions? Are your products & services the same for both men and women?]]> gender gap = difference in opinions or attitudes between men and women concerning a variety of public and private issues, including political candidates, parties, or programmes Explain uncertainty avoidance → give an example → ask a question to assess the dominant cultural dimension Are you ready to take out a loan? Is management open to new technologies & telework?]]> telework = work from home, remotely What is meant by short vs long-term orientation? → give an example → ask a question to assess the dominant cultural dimension Where do you see yourself in 5-10 years? Do you choose a product rather because it is fashionable or because of its durable quality?]]> frugality = prudence in avoiding waste perseverance = quality of continuing to try to achieve a particular aim in spite of difficulties How do you explain indulgence vs restraint? → give an example → ask a question to assess the dominant cultural dimension Do you believe in 'Carpe Diem'? How do you retain talents? How do you achieve happiness? Can you discipline yourself?]]> indulgence = (usually disapproving) the state or act of having or doing whatever you want; the state of allowing sb to have or do whatever they want; something that you allow yourself to have even though it is not essential gratification = state of feeling pleasure when sth goes well for you or when your desires are satisfied; sth that gives you pleasure Carpe diem = Latin aphorism, usually translated "seize the day", "pluck the day [as it is ripe]", that is 'Enjoy the moment' Hofstede's Cultural Dimensions Theory = created in 1980 by Dutch management researcher Geert Hofstede who carried out an extensive survey during the 1960s and 1970s, investigating variations in values within different sectors of IBM, a global computer manufacturing company power distance = strength of social hierarchy masculinity-femininity = task-orientation versus person-orientation IDV (individualism-collectivism) = measures the extent to which people look out for each other as a team or look out for themselves as an individual UAI (uncertainty avoidance index) = indicates to what extent nations avoid the unknown LTO (long-term orientation) = expresses how societies either prioritize traditions or seek for the modern in their dealings with the present and the future IVR (indulgence vs restraint) = comparison between a country's willingness to wait for long-term benefits by holding off on instant gratification, or preferences to no restraints on enjoying life at the present 20231101 18:10-19:30 2 active When cultures collide - Lewis model Lewis model horizons By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Fish can't see water 20231025 hw20231101 pix/icons8-cafe-100_white.png Management and the board are often, if not always, blind to their own culture – fish can’t see water – and may not realise derailing cultural dynamics, in time leading to under-performance or, in the worst case, financial disaster. The message of this book is simple: national culture, through its influence on corporate culture, has a powerful but often invisible impact on the success of global companies. Fish Can't See Water: How National Culture can Make or Break Your Corporate Strategy, by Richard D.Lewis & Kai Hammerich - 2013 Watch the video to find out more about the Lewis model. video

The Lewis Model https://www.youtube.com/watch?v=_T98wFx73V0 Answer the questions.]]> 1 Fish can't see water 20231025 hw20231101 active edit_ol_qa prep_ol_qa pix/icons8-cafe-100_white.png Management and the board are often, if not always, blind to their own culture – fish can’t see water – and may not realise derailing cultural dynamics, in time leading to under-performance or, in the worst case, financial disaster. The message of this book is simple: national culture, through its influence on corporate culture, has a powerful but often invisible impact on the success of global companies. Fish Can't See Water: How National Culture can Make or Break Your Corporate Strategy, by Richard D.Lewis & Kai Hammerich - 2013 Watch the video to find out more about the Lewis model. video

The Lewis Model https://www.youtube.com/watch?v=_T98wFx73V0 Answer the questions.]]> visual aid

]]> 1 2 3 3 pix/icons8-collaboration-100_white.png Adapting your communication style according to the Lewis model active xml_multi_dd_row visual aid

]]> 30 20 left 1;2;3 4;5;6 7;8;9 be concise, precise, and factual avoid interruptions and distractions follow a clear agenda and timeline be friendly, enthusiastic, and empathetic allow for some flexibility and improvisation use stories and examples to illustrate your points be polite, respectful, and humble listen attentively and patiently use indirect and subtle cues to convey your messages 4 Pros and cons of the Lewis model (Richard D.Lewis) 20231021-8ach hw20231028-14ach-n1 wip prep_ol_qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png What are the pros of this model? The Lewis Model, born in an era of rampant globalisation of business, is particularly appropriate for assessing an individual’s likely performance in a commercial role. The design of the questionnaire is based on business situations. The nomenclature of the typologies is succinct: Linear-active, Multi-active, Reactive. While the three types are distinctive, each possesses behavioural elements from the other two categories. It is a question of which one is dominant. Many individuals deviate from the national type in a work situation e.g. engineers and accountants tend to be Linear, sales people Multi-active, lawyers and doctors Reactive. A Training Officer, on being told that “Candidate A is basically monochronic and low-context but high on uncertainty avoidance, has a tendency towards collectivism and femininity and is past-oriented,” may well ask, “What shall I do with him?” If the description is Linear-active, Multi-active or Reactive, the answer is clear and succinct: The location of each individual shows how close he or she is in behaviour or affinity to different cultures. How does this information help training officers, headhunters or others engaged in the placement of new recruits in the company structure? After assessment, the individual’s cultural profile is pinpointed inside the triangle, showing how close or how far it is to the world’s major cultural groups. It indicates not only how much affinity their behaviour has to that of other countries but also shows their similarity to or deviation from their own national norm, as well as their compatibility with other people tested. This is particularly useful if members of a proposed team are tested simultaneously. What are the cons of this model? The Lewis model has its limitations and criticisms, such as oversimplifying or stereotyping cultures, disregarding individual differences and personal preferences, not reflecting the dynamic and evolving nature of cultures and communication, and not accounting for other factors such as power, gender, age, education, religion, etc. It is important to use the Lewis model as a starting point for cross-cultural communication but not as an end point. You should always be open-minded, curious, and respectful of other perspectives and experiences; furthermore, you should seek feedback and clarification when in doubt. 1 USA vs French horizons active pix/icons8-microscope-100_white.png edit_ol_qa prep_ol_qa prep_2columns_2qa edit_2columns_2qa edit_1qa visual aid

]]> Explain what could go wrong on both sides. 〆egghead attitude of Americans could put off French academia who traditionally focus more on theoretically knowledge 〆streetwise approach of Americans with real world case studies may contradict rational studying progress & patterns Suggest how they could avoid misunderstandings. 2 German vs Japanese horizons 20231101 hw20231108 active pix/icons8-microscope-100_white.png prep_ol_qa edit_ol_qa prep_2columns_2qa edit_2columns_2qa edit_1qa visual aid

]]> Explain what could go wrong on both sides. ✓ use of many adjectives will help low-culture, implicit Germans to describe the big picture that high context, reactive Japanese are more responsive to ✓ use past tense rather than reported speech to communicate on results Suggest how they could avoid misunderstandings. 3 Avoiding communication breakdown wip prep_ol_qa edit_ol_qa pix/icons8-cafe-100_white.png visual aid

]]> I hear what you say. ✓ I'm afraid I can't agree & would rather not continue this discussion. With the greatest respect. ✓ It doesn't seem to be a very reasonable | sensible idea. That's not bad. ✓ Thumbs up! That is a very brave proposal. ✓ It doesn't sound like a good idea at all. Quite good. ✓ (Perhaps) you should try harder. I would suggest ✓ Please do so, unless you can provide a better solution. Oh, incidentally / By the way ✓ What is important is that... (cleft sentence) I was a bit disappointed that ✓ I'm sorry to say I'm annoyed with... Very interesting. ✓ I don't think it makes sense. ✓ I think you've lost me. I'll bear it in mind. ✓ We probably needn't spend too much time on that. I'm sure it's my fault. ✓ A mistake has been made. ✓ There's a mistake in your solution. ✓ It seems you have omitted some important facts. You must come for dinner. ✓ It's been a pleasure to meet you. I almost agree. ✓ Let's agree to disagree (on that one). I only have a few minor comments. ✓ You'll probably need to rewrite after reading my comments. Could we consider some other options? ✓ I don't think we should stop at that - we must do better. ✓ We should find some alternatives. monochronic = culture which schedules one event at a time in an orderly fashion polychronic = culture where employees can work on several tasks simultaneously. Individuals thrive on carrying out more than one task at the same time as long as they can be executed together with a natural rhythm Lewis model = born in an era of rampant globalisation of business, is particularly appropriate for assessing an individual’s likely performance in a commercial role. The design of the questionnaire is based on business situations. The nomenclature of the typologies is succinct: Linear-active, Multi-active, Reactive. While the three types are distinctive, each possesses behavioural elements from the other two categories. It is a question of which one is dominant. Many individuals deviate from the national type in a work situation e.g. engineers and accountants tend to be Linear, sales people Multi-active, lawyers and doctors Reactive linear-active culture = culture where you may want to be concise, precise, and factual, avoid interruptions and distractions, and follow a clear agenda and timeline multi-active culture = culture where you may want to be friendly, enthusiastic, and empathetic, allow for some flexibility and improvisation, and use stories and examples to illustrate your points reactive culture = culture where you may want to be polite, respectful, and humble, listen attentively and patiently, and use indirect and subtle cues to convey your messages loquacious = talkative officialdom = people who are in positions of authority in large organizations when they seem to be more interested in following rules than in being helpful 20231025 18:10-19:30 2 active High and low context cultures By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 2 pix/icons8-collaboration-100_white.png Traits of high context and low context cultures 20231018 hw20231025 3 Beyond Culture - Summary and Review 20231018 hw20231025_n2 Why is culture still a divider? Read a summary of the best seller 'Beyond Culture' by Edward T.Hall. Answer the questions. 2 pix/icons8-collaboration-100_white.png Traits of high context and low context cultures 20231018 hw20231025 active xml_multi_dd_row What are the characteristics of people from low and high context cultures? How do they interact with each other? harmony and the well-being of the group are preferred over individual achievement is more typical of a high context culture. → For example, when a person has succeeded in a project, they tend to remain modest. → Therefore, they may not feel comfortable with direct, verbal praise from a low context person (i.e. how they interact) because it would distinguish them from others.]]> 45 20 left 1;2;3;4;5;6;7 8;9;10;11;12;13;14 relies heavily on explicit verbal skills members' communication must be more explicit, direct, and elaborate individuals are not expected to have knowledge of each other's histories or backgrounds communication is not necessarily shaped by long-standing relationships between speakers meaning of messages is more dependent on the words being spoken than on the interpretation of more subtle or unspoken cues individualism prefer the uncompromising and dominating communication style often exhibit less-direct verbal and non-verbal communication utilize small communication gestures read more meaning into less-direct messages harmony and the well-being of the group are preferred over individual achievement relational, collectivist, intuitive, and contemplative close-knit community prefer the avoiding and obliging conflict styles 3 pix/icons8-collaboration-100_white.png High context and low context countries active xml_multi_dd_row Are the following countries more high context or low context? 20 16 left 1;2;3;4;5 6;7;8;9 10;11;12;13;14;15;16 17;18;19;20;21;22;23 USA Canada Australia Netherlands Germany Poland Finland Denmark UK Argentina Brazil Spain Italy France Russia Singapore Kenya India Iran Saudi Arabia China Korea Japan visual aid

]]> 4 Communication breakdown How to avoid and/or mitigate communication breakdowns using the low context and high context culture approaches active pix/icons8-microscope-100_white.png edit_2columns_2qa prep_2columns_2qa edit_1qa How can you use the high context vs low context approach to cultures to avoid a communication breakdown? Explain what went wrong on both sides. Díaz was quite certain Mr Chen had said he was coming. Mr Chen was quite certain he had communicated that he absolutely could not come because he was going to be celebrating his daughter’s birthday with his family. Suggest how the manager could have avoided this misunderstanding. 1 Pros and cons of high context and low context culture model (Edward T.Hall) 20231014-6ach hw20231021-8ach-n2 active edit_ol_qa prep_ol_qa pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png What are the advantages and possible limitations or disadvantages of the high context and low context culture model by Edward T.Hall? . → find examples → search the internet if relevant]]> What are the pros of this model? ✓ popular framework in intercultural-communication studies ✓ help inform and educate individuals on how to better facilitate communication between individuals of different cultural backgrounds ✓ anticipate if a given group is likely to be inclusive enough for outsiders or additional team building is required → more inclusive in low-context ✓ predict how long the decision making process may last & when you still have time to change something → faster in low-context ✓ schedule negotiations with informal meetings before negotiating rather than after (to celebrate) → priority is given to building strong, long-term relationships in high context culture inclusive = including a wide range of people, things, ideas, etc What are the cons of this model? 〆lacks (or has been criticised for lacking) empirical validation 〆cultural context can also shift and evolve e.g. a study has argued that both Japan and Finland (high-context cultures) are becoming lower-context with the increased influence of Western Europe and United States culture 〆might oversimplify cultural differences and ignore other factors that contribute to communication styles, such as individual characteristics and personal experiences of team members 〆could run the risk of prioritizing task-oriented communication or under-estimating the value of relationship-building when dealing with partners from a low-context culture 〆can lead to ethnocentric views that place one communication style above another. Some people may perceive the communication style in their own culture as superior or more effective (ethnocentrism) 〆may emphasise the role of traditions and consequently hinder innovation 〆could underestimate a group's abilities to adapt to change = risk of stereotyping or making assumptions 〆According to Zaidman, Edward T.Halls' model doesn’t explain variations within a culture or variations among cultures. e.g. it fails to distinguish between the high-context communication of a Japanese businessman and the high-context communication of an Indian → see also Stephen B. Ryan criticism for the creation of harmful stereotypes leading to an increase in misunderstandings and miscommunication Common sense is the collection of prejudices acquired by age eighteen. Albert Einstein 3 Beyond Culture - Summary and Review active 20231018 hw20231025_n2 edit_short_reading_floating prep_short_reading_floating edit_reading_floating Why is culture still a divider? → read a summary of the best seller 'Beyond Culture' by Edward T.Hall → answer the questions What are the advantages & disadvantages of using implicit communication? ✓ less attention can be paid to spoken words, which speeds up communication considerably 〆is faster in the moment but much slower to change overall What are the advantages & disadvantages of using explicit communication? ✓ meanings can be changed quickly 〆is slower, requiring more spoken information and longer messages Why is being late to an appointment is much more tolerated in Latin America than it is in the United States? ✓ in Latin America you might need to prioritize an issue. Changing plans last minute, however, is seen as rude in the US and Northern Europe, as people from these cultures expect you to plan your schedule in advance According to the text, how is space perceived in Europe as opposed to Japan? ✓ people from Western cultures tend to associate space with private ownership and personal status. A stranger moving your stuff is just wrong. What example(s) of a country's former social organisation do you know of? ✓ bowing practice in Japan stems from its feudal history What can questioning your own beliefs help you understand? ✓ may help better understand foreign cultures Beyond Culture - summary Beyond Culture - summary Edward T.Hall https://lifeclub.org/books/beyond-culture-edward-hall-review-summary

Beyond Culture Key Idea #1: Your actions and thoughts are shaped by the culture in which you grow up. Human beings are cultural by nature. Regardless of where a person is born and raised, her culture – the ideas, customs and social mores of her community – will inevitably have an effect on the way she acts and thinks throughout her life. ]]> From birth, we begin to learn from the people around us. In this way, a person’s actions are changeable, as they suit the cultural context in which the person exists. Over time, learned actions develop into ingrained habits. Eventually, these habits become second nature, almost automatic. By the time we’ve reached adulthood, these learned actions have become internalized, unconscious behaviours, specific to the culture in which we were raised. A good example of this can be found in the way people greet each other. While the Japanese bow, Inuits rub noses. Such behaviours are taken for granted within each culture and are performed automatically. Both actions, however different, convey respect or gratitude, yet only when performed in the context of each respective culture. Beyond Culture Key Idea #2: You perform learned cultural rituals on a daily basis – often without even realizing it. The sequence of actions that people perform together differs from culture to culture. Settling disputes is one particular practice that is often culturally determined. A person from England or America, for example, might first offer subtle verbal hints that something is wrong. He might then send a message through an emissary, before directly confronting the other party. If none of these actions resolve the dispute, he might resort to legal action.]]> People from Latin America or Mediterranean cultures, on the other hand, see handling disputes much differently. In general, people from these cultures try to avoid confrontation with co-workers or family members unless they feel that they must engage directly. Beyond Culture Key Idea #3: Different cultures have different ways of communicating, and each has its pros and cons. Have you ever struggled to plan an event with people from different cultural backgrounds? This situation isn’t uncommon and results from cultural differences in communication. In short, different cultures have different ways of communicating. Some communicate explicitly while others communicate implicitly. ]]> Cultures that communicate explicitly include those in Germany, Switzerland, the countries of Scandinavia and (although to a lesser extent) the United States. In the context of these cultures, plans are typically set clearly and plainly, using words. The downside of such communication is that a message must contain all the necessary information so there can be communication at all. This can slow things down, as messages are long and complex. Other cultures, however, rely more on implicit communication. This means that a lot of communicated information is embedded in context and the body language of the people involved. In Asian cultures, for example, people are on the lookout for verbal symbols or physical gestures as part of a conversation, and such gestures are easily understood by the group. Using implicit communication means that less attention can be paid to spoken words, which speeds up communication considerably. There are pros and cons, of course, to both styles. Explicit communication is slower, requiring more spoken information and longer messages. But the upside is that meanings can be changed quickly. Implicit communication, in contrast, is faster in the moment but much slower to change overall. Physical gestures, in particular, rely on historical tradition for meaning. Gestures can’t take on new meanings quickly, but spoken language can. If a culture is stable for a long time, people become more able to efficiently communicate, often through developing implicit signs to speed things up. But if a culture is changing rapidly, communication remains explicit, as it allows for more flexible communication. Beyond Culture Key Idea #4: Cultural differences shape the way you walk, and the way you perceive time. In Northern Europe and America, people view time as a straight line, moving forward into the future. Such a view leads people to schedule work hours strictly, setting deadlines for specific tasks. People from cultures in the Middle East and Latin America, in contrast, tend to focus on the present moment. They often prioritize tasks on the fly, based on what is most pressing at that moment. For people in these cultures, time is flexible, and deadlines are seldom hard or fast. Differences in the perception of time can certainly explain many cultural differences. For instance, being late to an appointment is much more tolerated in Latin America than it is in the United States. In Latin America, it is understood that you might need to prioritize an issue that you feel is more pressing than your appointment. Changing plans last minute, however, is seen as rude in the US and Northern Europe, as people from these cultures expect you to plan your schedule in advance. Beyond Culture Key Idea #5: You see the world through the lens of your culture, which can lead to a lot of misunderstanding. Actions deemed “appropriate” are in particular a sensitive area between cultures. You may be startled or even offended by the actions of a person from another culture, especially when the gesture clashes or conflicts with what you see as correct or acceptable. ]]> Japanese hotels offer a useful example. Here it’s common practice for hotel staff to move your luggage to a new room without asking your permission. Staff will do this if your room is needed urgently by another party (for example, a large family). For the Japanese, this is a completely normal practice, and even connotes familiarity and a sense of inclusion for the guest who is being moved. Yet American and European guests, when faced with such a situation, are often shocked and insulted. Why? People from Western cultures tend to associate space with private ownership and personal status. A stranger moving your stuff is just wrong. In Western cultures, children are trained to get ready for the job market, thus schooling is competitive and task-driven. Regular exams measure student achievement and awards are given to those who excel. In contrast, children of Pueblo Indian descent are educated by peers and role models, spending time with them and absorbing their knowledge. This system is informal, and children play more than study before their working lives begin. Pueblo Indians prefer this method, feeling that the Western system is unfair to children and therefore damaging to society. Beyond Culture Key Idea #6: It takes a lot of work to understand another culture, but it’s worth it. Understanding other cultures is difficult, often because it requires knowledge of a culture’s particular historical and social context.]]> In Japan, for example, people are expected to use an appropriate degree of politeness depending on their relationship to a person – whether the person is a superior, a teacher, a friend or family. This practice stems from Japan’s feudal history. Until recently, social standing was determined by a person’s status and wealth. People from lower ranks were required to show respect to people from higher ranks. Today’s degrees of politeness is just one consequence of the country’s former social organization. https://lifeclub.org/books/beyond-culture-edward-hall-review-summary)]]> implicit = suggested without being directly expressed; forming part of sth (although perhaps not directly expressed) explicit = (of a statement or piece of writing) clear and easy to understand ingrained = (of a habit, an attitude, etc.) that has existed for a long time and is therefore difficult to change emissary = /ˈemɪsərɪ/ person who is sent to deliver an official message, especially from one country to another, or to perform a special task resort = to make use of sth, especially sth bad, as a means of achieving sth, often because there is no other possible solution embedded = (of feelings) felt very strongly and difficult to change lookout = to watch carefully for sb/sth in order to avoid danger, etc. or in order to find sth you want pressing = needing to be dealt with immediately; urgent startled = excited by sudden surprise or alarm and making a quick involuntary movement connote = to suggest a feeling, an idea, etc. as well as the main meaning role model = person that you admire and try to copy stem = to come from, to originate feudal = connected to the social system in medieval Europe whereby a vassal held land from a superior in exchange for allegiance and service

1 Fish can't see water 20231025 hw20231101 active prep_ol_qa edit_ol_qa pix/icons8-cafe-100_white.png What do you understand by the expression 'Fish can't see water'? Management and the board are often, if not always, blind to their own culture – fish can’t see water – and may not realise derailing cultural dynamics, in time leading to under-performance or, in the worst case, financial disaster. The message of this book is simple: national culture, through its influence on corporate culture, has a powerful but often invisible impact on the success of global companies. Fish Can't See Water: How National Culture can Make or Break Your Corporate Strategy, by Richard D.Lewis & Kai Hammerich - 2013 Watch the video to find out more about the Lewis model. video

The Lewis Model https://www.youtube.com/watch?v=_T98wFx73V0 Answer the questions.]]> visual aid

]]> Fish can't see water in the same way as you can't see your own culture. It is your natural environment that's why we don’t know we are in water, and as a consequence we don’t understand our surroundings. ]]> the_lewis_model_fish_cant_see_water.mp4 the looser model differs from older models in that most cross-cultural misfortune oh the monochromic people who did one thing at a time the pollak like people who tried to do many things at a time and that was about it I felt that one category had been forgotten and that's the Asians who are neither monotonic are polychronic the Lewis model shows three different types of human being we call them linear active multi active and reactive linear active people are Germans and Americans they do one thing at a time they're quite definite they go forward they plan well ahead the job oriented you know multi active people they're people oriented emotional try to do many things at once get excited where he see me it's aliens are a good example and then of course the reactive people are the Asians Chinese Japanese Koreans Vietnamese what do they do they try to make you speak first to establish what your aims and intentions are and that enables them to modify the reply so they don't sound you know too worried about it they accept certain things and and that way and they can create a slightly harmonious response and a harmonious attitude from the beginning when we're doing business with different countries we should ascertain to which cultural category the country belongs you have to study the the category and then respond to that category by adapting to it so your own behavior will have to correspond in a suitable manner to the people you're doing business with How does the Lewis model differ from most cross-cultural models? 〆older models focus mostly on the distinction between monotonic & polychronic cultures 〆omit people from Asian cultures who are neither monotonic, nor polychronic Lewis considered that previous cross-culturalists, in accumulating the multiplicity of dimensions listed in the preceding paragraph, ran the risk of creating confusion for those who sought clarity and succinctness. Moreover, he pointed out that the experts’ preoccupation with north/south, mono-chronic/poly-chronic dichotomies, had caused them to overlook or ignore the powerful Asian mindset (comprising, in fact, half of humanity). He named this behavioural category Reactive, thereby creating a model that is essentially tripartite and cites the following characteristics: What nationalities are typically linear active? What are their characteristics? Germans, Americans(...) Linear-Actives are task-oriented, highly-organized planners, who complete action chains by doing one thing at a time, preferably in accordance with a linear agenda. loquacious = talkative What nationalities are typically multi active? What are their characteristics? Italians Multi-Actives are emotional, loquacious and impulsive people who attach great importance to family, feelings, relationships, people in general. They like to do many things at the same time and are poor followers of agendas. What nationalities are typically reactive? What are their characteristics? Chinese, Japanese, Koreans(...) Reactives are good listeners, who rarely initiate action or discussion, preferring first to listen to and establish the other’s position, then react to it and form their own opinion. high-context culture and low-context culture = ends of a continuum of how explicit the messages exchanged in a culture are and how important the context is in communication. The continuum pictures how people communicate with others through their range of communication abilities: utilizing gestures, relations, body language, verbal messages, or non-verbal messages. Typically refer to language groups, nationalities, or regional communities. However, the concept may also apply to corporations, professions, and other cultural groups, as well as to settings such as online and offline communication. autocracy = system of government in which absolute power is held by the ruler, known as an autocrat. It includes most forms of monarchy and dictatorship, while it is contrasted with democracy and feudalism. Various definitions of autocracy exist. They may restrict autocracy to a single individual, or they may also apply autocracy to a group of rulers who wield absolute power. The autocrat has total control over the exercise of civil liberties within the autocracy, choosing under what circumstances they may be exercised, if at all. Governments may also blend elements of autocracy and democracy, forming an anocracy subtle = (often approving) not very noticeable or obvious, using indirect methods, in order to achieve sth contemplative /kən'templətiv/ = thinking quietly and seriously about sth; meditative, reflective 20231018 18:10-19:30 2 active Breaking the cultural iceberg By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> Lead in 20231011 hw20231018 pix/icons8-cafe-100_white.png Bill Gates talks toilets (sanitation) https://www.youtube.com/watch?v=82pmo53FQIY&t=1s Answer the questions.]]> 1 Lead in active edit_ol_qa prep_ol_qa pix/icons8-cafe-100_white.png Bill Gates talks toilets (sanitation) https://www.youtube.com/watch?v=82pmo53FQIY&t=1s Answer the questions.]]> visual aid

]]> 1;2;3;4;5 6;7;8;9;10;11;12;13;14 visual aid

]]> 3 The cultural iceberg - Follow-up active prep_ol_qa pix/icons8-microscope-100_white.png pix/icons8-metronome-filled-100_white.png pix/icons8-treadmill-100_white.png How will expectations & the way they are expressed vary from one country to the other? Give examples. Where will attitudes towards age differ greatly, or on the contrary be quite obvious between 2 nations? to differ = to be different In what social occasion(s) could (the use of) space prove to be an obstacle to a casual conversation? Why could a culture's relation to time be a source of irritation to another one? Give examples. How can a particular leadership style be misinterpreted by people from different continents? Give examples. 1 Lead in Understanding the differences between low context and high context cultures active edit_ol_qa prep_ol_qa pix/icons8-cafe-100_white.png visual aid

Erin Meyer is a professor at INSEAD, where she directs the executive education programme Leading Across Borders and Cultures. She is also the co-author (with Reed Hastings) of No Rules Rules: Netflix and the Culture of Reinvention (Penguin, 2020). Watch the video to find out why. video

Leadership Speaker Erin Meyer: Low Context vs. High Context Societies https://www.youtube.com/watch?v=9oYfhTC9lIQ Are the statements below true or false?]]> erin_meyer_low_context_vs_high_context_societies_9oYfhTC9lIQ.mp4 Audio transcript in a low context society while we are communicating we assume that we have a low level of shared context what does that mean it means that we don't have the same reference points or the same body of knowledge or relationships that we have a low level of shared context so in a low context society we believe that good effective professional communication is a communication that's very explicit it's very simple and very clear in a low conduct society we're trained that if I want you to understand blue then I have to say blue literally we're trained in a low context culture that if I give a presentation I should tell you what I'm going to tell you and then I should tell you and then I should tell you what I've told you why do I tell you the same thing three times because we're focused overall on making sure that the message was passed simply and clearly in a high context society while we're communicating we assume or consider that we have a larger body of shared context that we have the same reference points body of knowledge information and because we assume all of this shared context in a high context society we believe good effective communication is a communication that's more implicit or layered or nuanced I had a German individual who said to me you know Aaron in Germany at the end of a meeting we almost always do a recap first we do a verbal recap and then we do a written recap that's low context right clarification clarification clarification he said now that I've been working frequently with the French I often find that at the end of a meeting I'll get ready to do a recap and my French colleagues will just stand up and someone will say eh voila there it is and I'll think to myself but voila what and then I'll be very surprised to see that it just seems that people know what's been sited that they know what's supposed to happen next without going through all of those levels of clarification that I'm so used to in my own culture I had a second example I was doing some work a while ago in Istanbul and I had a Turkish client who was telling me about all of these issues that he was having with his new American boss and I said when your boss was here did you tell him what you're telling me now and he said well you know Aaron I made it known so that he could see it if he wanted to see it and I thought to myself he probably didn't see it right I'll give you a third example from China I was giving a presentation at a conference in China last year and all the people in the room worked for the same multinational American company before I worked within the Chairman who was this American from New York City gave a presentation that went very well and then he left afterwards when I was working with the group we were talking about this and I had the Chinese human resource director raise his hand and he said you know Aaron this concept is very interesting to me because the whole time the chairman was talking I was trying to make sure that I was listening with all of my senses that I was picking up all of the levels of meaning that he might be trying to pass now that I look at this I'm asking myself the question is it possible that there was no meaning beyond that you know first those simple words that he was saying and I thought to myself that that chairman would have been really surprised to note think that anyone was trying to understand his message beyond the first degree When you give a presentation in a low context culture you should tell people what you're going to tell them, then you should tell them, and then you should tell them what you've told them. ✓ true → you tell the same thing three times because you are focused overall on making sure that the message was passed simply and clearly In a low context culture you are focused overall on making sure that the message was passed simply and clearly because while you are communicating you assume you have a large body of shared context. 〆false → you assume you haven't got a large body of shared context In a high context society people believe good effective communication is more explicit. 〆false → it is more implicit Germany has low context culture because (for example) at the end of a meeting they almost always do a recap first, then do a verbal recap, and then do a written recap . ✓ true → low context clarification In Istanbul, a Turkish client had problems with his new American boss, so he made it known so that his boss could see it if he wanted to see it. His American boss probably got the message. 〆false → the American boss is probably not used to reading implicit, high context clues 2 pix/icons8-collaboration-100_white.png Traits of high context and low context cultures 20231018 hw20231025 active xml_multi_dd_row What are the characteristics of people from low and high context cultures? How do they interact with each other? harmony and the well-being of the group are preferred over individual achievement is more typical of a high context culture. → For example, when a person has succeeded in a project, they tend to remain modest. → Therefore, they may not feel comfortable with direct, verbal praise from a low context person (i.e. how they interact) because it would distinguish them from others.]]>45 20 left 1;2;3;4;5;6;7 8;9;10;11;12;13;14 relies heavily on explicit verbal skills members' communication must be more explicit, direct, and elaborate individuals are not expected to have knowledge of each other's histories or backgrounds communication is not necessarily shaped by long-standing relationships between speakers meaning of messages is more dependent on the words being spoken than on the interpretation of more subtle or unspoken cues individualism prefer the uncompromising and dominating communication style often exhibit less-direct verbal and non-verbal communication utilize small communication gestures read more meaning into less-direct messages harmony and the well-being of the group are preferred over individual achievement relational, collectivist, intuitive, and contemplative close-knit community prefer the avoiding and obliging conflict styles 3 Beyond Culture - Summary and Review active 20231018 hw20231025_n2 prep_short_reading_floating edit_short_reading_floating edit_reading_floating Why is culture still a divider? → read a summary of the best seller 'Beyond Culture' by Edward T.Hall → answer the questions What are the advantages & disadvantages of using implicit communication? ✓ less attention can be paid to spoken words, which speeds up communication considerably 〆is faster in the moment but much slower to change overall What are the advantages & disadvantages of using explicit communication? ✓ meanings can be changed quickly 〆is slower, requiring more spoken information and longer messages Why is being late to an appointment is much more tolerated in Latin America than it is in the United States? ✓ in Latin America you might need to prioritize an issue. Changing plans last minute, however, is seen as rude in the US and Northern Europe, as people from these cultures expect you to plan your schedule in advance According to the text, how is space perceived in Europe as opposed to Japan? ✓ people from Western cultures tend to associate space with private ownership and personal status. A stranger moving your stuff is just wrong. What example(s) of a country's former social organisation do you know of? ✓ bowing practice in Japan stems from its feudal history What can questioning your own beliefs help you understand? ✓ may help better understand foreign cultures Beyond Culture - summary Beyond Culture - summary Edward T.Hall https://lifeclub.org/books/beyond-culture-edward-hall-review-summary

morbid = having or expressing a strong interest in sad or unpleasant things, especially disease or death memorable = special, good or unusual and therefore worth remembering or easy to remember to convey = to make ideas, feelings, etc. known to sb; to communicate sanitation = equipment and systems that keep places clean, especially by removing human waste to differ = to be different to empower = to give sb the power or authority to do sth implicit = suggested without being directly expressed; forming part of sth (although perhaps not directly expressed) explicit = (of a statement or piece of writing) clear and easy to understand ingrained = (of a habit, an attitude, etc.) that has existed for a long time and is therefore difficult to change emissary = /ˈemɪsərɪ/ person who is sent to deliver an official message, especially from one country to another, or to perform a special task resort = to make use of sth, especially sth bad, as a means of achieving sth, often because there is no other possible solution embedded = (of feelings) felt very strongly and difficult to change lookout = to watch carefully for sb/sth in order to avoid danger, etc. or in order to find sth you want pressing = needing to be dealt with immediately; urgent startled = excited by sudden surprise or alarm and making a quick involuntary movement connote = to suggest a feeling, an idea, etc. as well as the main meaning role model = person that you admire and try to copy stem = to come from, to originate feudal = connected to the social system in medieval Europe whereby a vassal held land from a superior in exchange for allegiance and service wait expect from acquaintances that... ]]> 20231011 18:10-19:30 2 active Asking politely to take action by e-mail Emailing: quality problems By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate pg 41 ex 5 passive pg 41 ex 6 grammar pg 44 ex 2 model (read e-mails & match to replies) pg 45 ex 4 analysis (complete table) the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook I'm writing to complain about... pg 44 ex 1 discussion Functional language: Expressing dissatisfaction in a polite way T / Cl I'm not happy with your service! → How can you say more politely that you are not happy? We were disappointed to find out that... ✓ use a relative clause to soften criticism = create distance We are not satisfied by... ✓ passive = create distance How can you remain polite but show you are very shocked (and upset)? We have been appalled♣ by the fact that... goods could get damaged during transit ✓ use rare synonyms → have more impact ♣to be appalled = to be shocked What can you say to ask something from your business partner in a very firm manner? We demand that... ✓ stronger than just 'ask' or 'request' pg 44 ex 2 model pg 45 ex 3 analysis Lexical material: Formal & informal expressions in e-mails T / Cl Which is more informal? [Can you see to it | I would be grateful if you can] ✓ Can you see to it? = please, take action pg 45 ex 4 language focus ]]> active textbook pg 45 ex 5 output ]]> 2 Lead in 20231011 hw20231018 active prep_ol_qa edit_ol_qa pix/icons8-cafe-100_white.png Bill Gates talks toilets (sanitation) https://www.youtube.com/watch?v=82pmo53FQIY&t=1s Answer the questions.]]> visual aid

]]> bill_gates_talks_toilets_82pmo53FQIY.mp4 Why could this communication strategy fail with some audiences? ✓ unexpected, arguably uncomfortable sight → in some cultures, may show little respect to Bill Gates 〆possibly vulgar, obscene or morbid associations 〆poor taste → in some cultures, could prove to be offending for the viewer morbid = having or expressing a strong interest in sad or unpleasant things, especially disease or death Why might this visual be effective? ✓ catches attention ✓ memorable → creative & inspirational? memorable = special, good or unusual and therefore worth remembering or easy to remember Is provoking people with celebrities in unusual settings and/or positions an effective way to communicate in your culture? Has the communicative goal been achieved? (your own answers) What would you recommend if you wanted to communicate on a subject like sanitation? ✓ show intercultural awareness ✓ avoid taboos → adapt message & the way it is conveyed to different audiences to convey = to make ideas, feelings, etc. known to sb; to communicate sanitation = equipment and systems that keep places clean, especially by removing human waste to appal = to make someone have strong feelings of shock or of disapproval out of order = in poor condition; not working properly nuisance /ˈnju:sns/ = thing, person or situation that is annoying or causes trouble or problems clause = item in a legal document that says that a particular thing must or must not be done at your end = part of an activity with which sb is concerned, especially in business to flood ~ in / into / out of sth = to arrive or go somewhere in large numbers nuisance = thing, person or situation that is annoying or causes trouble or problems to go to great lengths = to do everything you can batch = amount of food, medicine, products produced at one time somewhat = to some degree; rather to see to sth = be careful or certain to do something; make certain of something teething problems = small problems that a company, product, system, etc. has at the beginning to keep sb posted = to keep sb informed vial | phial = small glass container, for liquid medicine or perfume bin liner = plastic bag used to line a trash or garbage bin We ran out of ~~Our~~ bin liners ~~have been finished~~ Please, ~~take~~ accept my apologies We will replace this vehicle on with a new one ]]> apologies /ə'pɔlədʒi:z/ to apologise /əˈpɔlədʒaɪz/ 20231004 18:10-19:30 2 active Avoiding blaming people directly Product development presentation By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate pg 38 ex 4 word building pg 40 ex 2 grammar the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 20211003-2135 Have something done active grammar subject + auxiliary/modal verb + object + past participle Is the agent (hairdresser) important? 〆 no → arrangement for a different person to do sth for us ✓ I have my hair cut every month by ♣my neighbour who is a butcher subject + auxiliary/modal verb + object + past participle + preposition + agent ♣ my neighbour who is a butcher = agent A hotel manager asks the customer: Will you [have served your breakfast | have your breakfast served] in your room? ✓ will you have your breakfast served = arrangement for a different person to do sth for us ... or will you have it downstairs? [arrangement | request] ≠ arrangement ✓ request, order ]]> 1 Have something done active deck_shuffled deck_of_phrases_have_something_done_b2_03.csv active textbook pg 41 ex 3 have something done T / Cl What is time consuming but cheap to have done? ✓ changing a flat tyre → I will have the flat tyre of the forklift repaired (...) What is relatively easy but expensive to have done? ✓ repainting → We shan't have the floor markings repainted (...) ]]> active textbook tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg40-41_quality_passive_structures_passive_modals_have_something_done.pdf T / Cl What is time consuming but cheap to have done? ✓ changing a flat tyre → I will have the flat tyre of the forklift repaired (...) What is relatively easy but expensive to have done? ✓ repainting → We shan't have the floor markings repainted (...) pg 41 ex 3 have something done T / Cl If you were a manager running a meeting, how often should you have tasks accomplished by your subordinates? How would you deal with misunderstandings when you delegate tasks? ✓ delegate step by step ✓ ask questions to confirm understanding ✓ use passive form to remain polite ✓ use active voice to be more assertive pg 41 ex 4 listening the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_050.ogg T / Cl How can you avoid blaming people directly? ✓ use the passive form pg 41 ex 5 passive set for homework pg 41 ex 6 grammar ]]> active textbook pg 115 internal auditor ✓ practise being polite ✓ use passive & modals forms

pg 117 night shift supervisor ✓ suggest what should be done ✓ use modals forms

]]> to mend = to repair forklift = small industrial vehicle with a power operated forked platform in front that can be inserted under loads to lift and move them skip = large open container for putting old bricks, rubbish/garbage, etc. in. The skip is then loaded on a lorry/truck and taken away stacking = placing in a vertical arrangement so that each item in a pile is resting on top of another item in the pile rack = piece of equipment, usually made of metal or wooden bars, that is used for holding things or for hanging things on pallet = heavy wooden or metal base that can be used for moving or storing goods to stack = to arrange objects neatly in a pile; to be arranged in this way shift log = record of what happened during the period of time worked by a group of workers who start work as another group finishes We can clean The patch of oil ~~can be cleaned by~~ ourselves = we don't (need to) have the patch of oil cleaned ]]> 20230927 18:10-19:30 2 active Quality is in the eye of the stakeholder Analysing quality By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Friday 20230922 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate pg 38 ex 2 reading Quality is in the eye of the stakeholder pg 38 ex 4 word building the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> quarterly_test_rrwcgroup5_20230920.xml Quarterly test (logs) active quarterly_test_logs test_log_MARINAGRIGORYEVA_20230918_1609_quarterly_test_rrwcgroup5_20230920.xml test_log_MikhaylovaNadezhda_20230919_1948_quarterly_test_rrwcgroup5_20230920.xml test_log_AnnaShekshueva_20230920_1640_quarterly_test_rrwcgroup5_20230920.xml test_log_SergeyDavydov_20230921_1737_quarterly_test_rrwcgroup5_20230920.xml test_log_TatianaBelova_20231003_1458_quarterly_test_rrwcgroup5_20230920.xml active textbook Something that is... ✓ reliable ✓ well-designed but perhaps not... 〆environmentally friendly (because it is not really a priority in some lifestyles) pg 38 ex 1 discussion Quality is in the eye of the stakeholder ]]> active textbook tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf ✓ auditors (...) pg 38 ex 3 listening the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_047.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_048.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_049.ogg pg 38 ex 4 word building Lexical material: Adjectives describing quality positively & negatively pg 39 ex 5 vocab pg 39 ex 6 speaking ]]> active textbook ✓ best practice = the most suitable or efficient way of doing sth = collocation What is a synonymous collocation of 'built-in flaw'? ✓ design fault pg 39 ex 7 8 collocations T / Cl Why are statutory requirements in the RF often higher than elsewhere? ✓ legacy of the USSR 〆form of protectionism How often do poor industry standards result in design defaults? (...) Are measurable objectives always compatible with best practice? 〆technical specifications to be satisfied are too demanding What quality assurance will satisfy customer expectations in Russia? ✓ not made in Russia!? Is best practice rather than profit margins on the agenda of Russian manufacturing plants? 〆 probably not yet set for homework - to be confirmed pg 39 ex 9 10 presentation & discussion ]]> 1 Product development presentation Preparing & delivering a product development presentation pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa → prepare 3-4 slides (no need for *pptx format, 1 paragraph per slide in a word processor is enough) → share your slides in a googledocs (send a link with editing permissions) → list 3-5 bullet points for each slide (reduced infinitive clauses or noun phrases, no long sentences!) → practise delivery (rehearse the whole presentation for final delivery in the main session) ]]> slide 1 - Introduction

• • •

slide 2 - Advantages

• • •

slide 3 - Disadvantages

• • •

slide 4 - Conclusion

• • •

]]> 20190919-1744 The passive active grammar active textbook ]]> beholder = person who becomes aware (of things or events) through the senses; observer substandard = of less than the required or normal quality or size; inferior exacting = needing or demanding a lot of effort and care about details shoddy = designed to deceive or mislead either deliberately or inadvertently heavy-duty = made for long or hard use; very strong flimsy = thin strong lightweight translucent paper used especially for making carbon copies, lacking solidity or strength, not convincing to splash out = (informal) to spend a lot of money on sth compliance (in - with) = practice of obeying rules or requests made by people in authority disposable = item that can be disposed of after it has been used tough = strong enough to deal successfully with difficult conditions or situations statutory /ˈstætjutərɪ/ = fixed by law; that must be done by law compulsory = obligatory design fault = flaw in a product which is due to it being poorly designed technical specifications = precise guidelines which establish how the product should be built industry standards = accepted norm in a particular field of business to impose = to force sb/sth to have to deal with sth that is difficult or unpleasant quality assurance = system put in place to ensure that quality targets are met of it is disposable it's not a problem for the environment It shouldn't be have been parked in the loading bay ]]> 20230920 18:10-19:30 2 active Quality & standards (planned obsolescence) Two kinds of quality By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Friday 20230922 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate pg 36 ex 3 scan reading pg 37 Two kinds of quality the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> The Business Upper Intermediate 2.0 B2 active textbook 〆depends on your budget ✓ focus on value for money pg 36 ex 1 2 discussion pg 36 ex 3 reading pg 37 Two kinds of quality ]]> active textbook ✓ some niche products & digital services 〆perhaps only in warfare and nuclear installations ✓ in the clothing industry, agriculture... Can you afford quality for quality's sake? 〆probably not 〆more expensive = doesn't actually add real value → worth investing on quality only if you plan on selling back What are the two kinds of quality mentioned? ✓ taken for granted quality = should be a standard in today's competing markets ✓ enchanting quality = calls for innovation (e.g. IPhones) Lexical material: Quality control, planned obsolescence pg 36 ex 4 5 reading for detail pg 36 ex 8 discussion → choose a product → discuss its quality using the following expressions

✓ white goods ✓ planned / built-in obsolescence ✓ labour time ✓ spare parts ✓ fads ✓ to sour ✓ frequent upgrade ✓ recycling ✓ taken-for-granted quality ✓ enchanting quality ✓ depreciation of assets implemented by B2B

]]> active textbook tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf 〆usually less recyclable ✓ may reduce waste pg 36 ex 6 7 listening the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_046.ogg T / Cl Do you believe consumers really want planned obsolescence? ✓ easier to recycle 〆some consumers don't want to upgrade so often ✓ some consumers don't want to keep things too long because they may not be fashionable any more (...) Lexical material: Quality & standards (planned obsolescence) pg 36 ex 8 discussion discuss using the following expressions - white goods - planned / built-in obsolescence - labour time - spare parts - fashion - frequent upgrade - recycling - taken-for-granted quality - enchanting quality - depreciation of assets implemented by B2B ]]> durability = ability to last long by resisting to stress or force white goods = domestic appliance, is usually defined as a large machine which accomplishes some routine housekeeping task, which includes purposes such as cooking, or food preservation built-in / planned obsolescence = commercial strategy to decide of built quality and when goods could become old-fashioned; falling into disuse or becoming out of date fracture = fact of sth breaking, especially a bone heading = title printed at the top of a page or at the beginning of a section of a book superficial = not studying or looking at sth thoroughly; seeing only what is obvious sake (for the - of sth) = because of the interest or value sth has, not because of the advantages it may bring enchanting = capturing interest as if by a spell spell = words that are thought to have magic power or to make a piece of magic work elusive = difficult to find, define, catch, or achieve craze = an interest followed with exaggerated zeal, sth which becomes suddenly very popular to take for granted = to accept without verification or proof; to suppose or understand to be true lean = of organizations, etc.) strong and efficient because the number of employees has been reduced; (of meat) with little fat trap = a device in which something (usually an animal) can be caught and penned fads = any form of behaviour that develops among a large population and is collectively followed with enthusiasm for some period, generally as a result of the behaviour's being perceived as novel in some way; things which are fashionable for a short time sour = unpleasant, unsuccessful, having a stale taste marvel = wonderful and surprising person or thing amid = in the middle of or during sth, especially sth that causes excitement or fear to rumble = to make a long deep sound or series of sounds intrinsically = in its nature; essentially; really; truly an interval a range of products to spend ~~for~~ on ]]> 20230913 18:10-19:30 2 active Dilemma - Turning ideas into reality By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 5 Technology pg 46 ex 2 practice defining clauses Dilemma - Turning ideas into reality pg 48 brief pg 48 task 1 intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf ✓ grant endowments to schools & universities ✓ support research & development Does your company support any innovative product of long term social & cultural value? ✓ reduction of CO2 emissions ✓ life-long learning ✓ deployment of medical technologies in cities where your activity is located pg 48 brief T / Cl How different is NESTA from other business angels? ✓ grants help designed to support products that may not attract other venture capitalists pg 48 task 1 2 T / Cl What new technologies have found use in business solutions? Which do you find the most promising? → provide arguments for & against ]]> 1 Evaluating innovative, social & cultural value of business projects active prep_2columns_2qa edit_2columns_2qa Provide arguments for & against the following projects. Point and click for learning on the move innovative value social value cultural value long term return

Working tyrelessly for the environment innovative value social value cultural value long term return

Nanotechnology to fight bioterrorism innovative value social value cultural value long term return

Vision of the future innovative value social value cultural value long term return

]]> Criteria for a successful endowment ✓ business-oriented project → viable, long term return on investment ≠ charity

]]> Point and click for learning on the move 〆technologically obsolete (superseded by QR codes) 〆questionable business model ✓ facilitates people's access to culture Working tyrelessly for the environment ✓ positive impact on the environment 〆limited cultural value because won't change people's habits → business angels Nanotechnology to fight bioterrorism ✓ appealing to pharmaceutical companies ✓ relevant to national defence → business angels → government and/or military subsidies Vision of the future ✓ likely very profitable business idea ✓ commercial success (despite possible costs of patents) → business angels ]]> active textbook

T / Cl Conclusion Is your corporate culture more profit oriented, or rather concerned by ethical choices? ✓ depends on the level of CSR (corporate social responsibility) → observe local compliance culture (although may involve losing against competition) ]]> active textbook Writing pg 48 write it up → justify your choice in terms of ✓ innovative value ✓ social value ✓ cultural value ✓ long term return → focus on quality ✓ no time limit ✓ complete this task with all your notes ✓ you may use a dictionary (send the link to your google doc (in edit mode!) ]]> endowment /en'daumənt/ = money that is given to a school, a college or another institution to provide it with an income; the act of giving this money are have been used (around | deployed) for a long time It's a way of ~~wasting~~ recycling tyres It's ten ~~from~~ out of ten ]]> 20230906 18:10-19:30 2 active Briefing & assigning tasks By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 5 Technology pg 45 ex 2 vocab pg 45 practice collocations intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook 20190808-0916 Defining vs non-defining clauses active grammar active textbook Grammar: Shortened, relative clauses (defining vs non defining) pg 46 ex 1 grammar set for homework pg 46 ex 2 practice defining clauses ]]> 20230914-0930 active review active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd01/intelligent_business_upper_intermediate_audio_cd01_track_17.ogg Functional language: Outlining objectives, describing methods, assigning roles, referring to visuals pg 47 ex 2 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd01/intelligent_business_upper_intermediate_audio_cd01_track_17.ogg pg 47 speaking → outline form of the briefing (assign brainstorming activities) → create mixed teams (focus groups) → collect feedback at another meeting (thanks to marketing team using a questionnaire) ]]> active textbook ✓ depends on your manager's management style ✓ initiative isn't always expected and/or even welcome ✓ in today's volatile world initiative can be more efficient in the long term Does the way of assigning tasks depend on corporate culture? ✓ depends more on the manager & activities in a given dept strategic planning, international relations, HR → greater flexibility operations dept → more dictatorial style Can you trust your subordinates not to go corner cutting? ✓ depends on empowerment or micro-management Culture at work - assigning tasks T / Cl Who makes major decisions, the manager or the team? ✓ the manager (with the help of the team) ✓ depends on the level of confidentiality When do you use brainstorming sessions? Before or during final decision meetings? → brainstorming session ✓ run meetings with mixed hierarchy ✓ review forms of focus groups → final decision meeting ✓ team consensus < manager's decision What is a high context presentation style to assign tasks? ✓ presenter assumes audience understands facts being discussed ✓ meaning depends on how rather than what [body language] ✓ much non-verbal communication [e.g. Steve Jobs] ✓ riskier when needing to assign tasks ✓ effective for persuasive & sales minded goals → empowerment What is a low context presentation style to assign tasks? ✓ explicit & detailed communication ✓ data shown on visuals supported by verbal explanation ✓ addressing more of a negotiation like meeting → micro management What conclusions can be drawn for assigning tasks? ✓ ways of assigning tasks depend on maturity & professional experience of corporate environment ✓ C2 (command & control) is often more common in Asia → think as much about who is the best person to perform a task as how to assign this given task ]]> to shrink = to become or to make sth smaller in size or amount thorough = complete, exhaustive to draw on something = to be inspired by, based on, modelled on to assign = to give sb sth that they can use, or some work or responsibility to the letter = with nothing done wrong or left undone; exactly; precisely focus group = form of qualitative research in which a group of people are asked about their perceptions, opinions, beliefs and attitudes towards a product, service, concept, advertisement, idea, or packaging. Questions are asked in an interactive group setting where participants are free to talk with other group members to carry out orders to the letter = with nothing done wrong or left undone, exactly, precisely, by the book hierarchy /haɪə.rɑː.ki/ hierarchical /ˌhaɪəˈrɑː.kɪ.kəl/ 20230830 18:10-19:30 2 active Technology By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 5 Technology pg 43 ex 1 2 reading pg 44 The march of the mobiles intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> Intelligent Business B2 Unit 5 Technology active textbook ✓ consumers are pushed to change devices to keep up with trends & fashion ✓ planned obsolescence makes technological updates more frequent ✓ government & industry adoption of new standards lag behind new technologies ✓ only geeks & general buyers can afford to splash out on the latest developments In which field is the pace (speed) of technology the fastest? ✓ mobile telecommunication ✓ nanotechnology ✓ AI, machine learning pg 41 The pace of change - keynotes T / Cl Is the market your industry specialises in already saturated? ✓ greater offer than demand pg 42 ex 1 2 preview ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg42-49_unit5_technology_march_of_the_mobiles_relative_clauses_dilemma.pdf intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd01/intelligent_business_upper_intermediate_audio_cd01_track_16.ogg pg 42 speaking → describe the Blackberry phone → recycle expressions from pg 42 ex 1 listening → convince your partner to buy it ]]> active textbook ✓ use IoT (internet of things) to connect household goods together ✓ equip pets with wearable devices pg 43 ex 1 2 reading pg 44 The march of the mobiles pg 43 speaking T / Cl Have you ever tried setting up your own smart home? ✓ use of vocal commands to switch on / off some lights ~~pg 45 ex 1 vocab~~ set for homework pg 45 ex 2 vocab pg 45 practice collocations ]]> built-in / planned obsolescence = commercial strategy to decide of built quality and when goods could become old-fashioned; falling into disuse or becoming out of date obsolete = no longer used because sth new has been invented; out of date to lag (behind sb/sth) = to move or develop slowly or more slowly than other people, organizations, etc infant = baby or very young child frantically = in an uncontrolled manner to boast = to talk with too much pride about sth that you have or can do to strap = to fasten sb/sth in place using a strap or straps astounding = surprising untapped market = potential market which hasn't been exploited yet convergence = occurrence of two or more things coming together to saturate = to fill to capacity saturated = when there a more goods than people who want to buy them to dispense = to distribute, deal out coverage = area where mobile technology thorough = done completely; with great attention to detail to outline = to give a description of the main facts or points involved in sth yourself as part of high society (as a representative of the elite) I can switch on my ~~condition~~ air conditioning (unit) before my coming (before I come) back home ]]> 20230823 18:10-19:30 2 active Dilemma - The Cola come back By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 105 practice pg 106 practice - time clauses Dilemma - The Cola come back pg 108 reading brief task 1 2 intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook T / Cl What are the pros of a direct conflict? ✓ to clean the air ✓ to improve team building ✓ to speed up a solution ✓ tangible feedback ✓ constructive criticism ✓ to go through a difficult situation together to learn to trust each other T / Cl What could be reasons for avoiding confrontation? 〆lack confidence 〆no guarantee of result 〆open criticism should not consist in shouting at each other 〆perceived as a personal attack 〆regular conflicts discourage spirit of initiative ]]> active textbook ✓ marketing (rather than taste?) Is it difficult for giant corporations like Coca Cola & Pepsi Cola to enter new markets? ✓ probably not = because they already enjoy world-wide brand awareness pg 108 reading brief ]]> 1 Brainstorming strategies to protect the local market Brainstorming strategies to protect the local market active edit_ol_qa pix/icons8-collaboration-100_white.png Why would Indian customers switch to another brand of soft drinks, such a Coca Cola? ✓ obvious marketing appeal of western & American products ✓ brand image ✓ Pepsi & Coca Cola could afford to launch a widespread marketing campaign featuring local celebrity endorsement How can an Indian company like Parle protect its local market? ✓ emphasise the strong taste of Thums Up ✓ Indian dishes call for sweet, milky drinks - unlike Pepsi & Coca Cola e.g. Masala tea = only Thums Up can suit spicy Indian cuisine! → build a fashionable, trendy image to resist the appeal of the American lifestyle ✓ request government intervention to impose quotas in retail outlets to ensure a minimum percentage of local produce ✓ leverage existing networking → such a big Indian company must have privileged relationships with government members → impose certain maximum or minimum amount of sugar ✓ business intelligence → predict Coca Cola's actions What 3 distinctive strategies could Parle undertake? 1) sell a similar product to Coca Cola at a lower cost ✓ take advantage of Coca Cola's advertising campaign 2) differentiate from Coca Cola & Pepsi ✓ maintain a competitive advantage ✓ keep lower production costs ✓ rely on economies of scale ✓ control sources of supply ✓ sign exclusivity deals with distribution networks 3) become a representative of Pepsi & Cola ✓ if you can't fight them, join them ✓ become their exclusive bottler Would Russian kvas be successful abroad despite or thanks to its so-called Soviet image? ✓ no fizzy water ✓ exists also sugar free ✓ healthier than Coca-Cola → appeals to a different generation Should Thums Up sell in new markets? ✓ export production to counter-balance loss of local market share → launch a marketing campaign to gain new markets in countries with traditional Indian immigration 〆resources to enter new markets may be more needed to fight Pepsi & Coca Cola at home ≠ not the best time? active textbook pg 143 role play → choose a role

pg 108 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_13.ogg T / Cl Decision 〆Parle Ltd sold brand to Coca Cola 〆but consumers would prefer the traditional taste! = brand image failed → taste matters! 〆marketeers sometimes fail penetrating despite their worldwide image e.g. Amazon failed in China & Russia pg 108 writing Write an e-mail to explain your strategy → choose a role (A, B or C) → how should Thums Up prepare for the free market? → what actions should be taken to protect their local market? → practise conjunctions from pg 106 ex 3 time clauses ]]> subservient = less important than sth else Masala Chai = Indian beverage made by brewing black tea with fragrant spices, sugar and milk going to a dark place ignored | set aside Our campaign should aim on at | for national characteristics They entered to our market I support the idea of a marketing ~~company~~ campaign ]]> 20230816 18:10-19:30 2 active Handling conflicts Work culture By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 105 ex 2 vocab compound nouns intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook ✓ out = to examine so as to determine accuracy, quality, or condition ~ AmEn + international English ↔ check ↔ look at Could you [look at | have a look at] our latest sales figures? ✓ look at = verb ✓ have a look at = expression pg 104 ex 1 vocab pg 105 ex 2 vocab compound nouns set for homework pg 105 practice ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ Japanese quality pg 105 listening History of Honda intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_11.ogg ]]> 20221011-1131 Present simple instead of future after a time marker active grammar 20200415-1712 Verbs followed by the present simple with a future meaning (I hope I get...) active grammar active textbook set for homework pg 106 practice - time clauses ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ accommodating pg 107 career skills T / Cl What strategies for handling conflict are available? ✓ minimise (~ ignore a conflict in a positive way or discard it in a negative way) ✓ accommodate (find a compromise) ✓ dictate (use authority to impose sth) pg 107 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_12.ogg T / Cl Role play The company is considering changing suppliers. SSS disagree on switching costs involved. → practise expressions from pg 107 → practise strategies for handling conflict pg 107 speaking pg 143 role play 2 sales manager vs sales rep - 150 units target Your job is a rat race. The faster you work, the faster the boss wants you to work ]]> to accommodate = to change your behaviour so that you can deal with a new situation better to make a fuss = to quarrel about petty points to see eye to eye on = to agree fully; hold exactly the same opinion stake (in sth) = important part or share in a business, plan, etc. that is important to you and that you want to be successful;something that you risk losing, especially money, when you try to predict the result of a race, game, etc., or when you are involved in an activity that can succeed or fail;money that sb invests in a company to be short-staffed = inadequate in number of workers or assistants etc. rat race = a confusing scramble, struggle, or way of living that does not seem to have a purpose ourselves in changing to change suppliers? ]]> 20230809 18:10-19:30 2 active Competition By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 12 Competition pg 102 ex 1 reading pg 103 Crunch time for Apple intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg101-108_unit12_competition.pdf ✓ cost switching → focus on product differentiation → build your own ecosystem pg 102 listening Preview Protecting a market intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_10.ogg pg 102 ex 1 reading pg 103 Crunch time for Apple pg 104 ex 2 reading for detail ]]> to exert = to use power or influence to affect sb/sth crunch time = crucial moment, when sth long awaited is going to happen; critical period of time during which it is necessary to work hard and fast hip = fashionable, trendy to unveil = to reveal, disclose to cede = to give up to dabble = to play in or as if in water, as of small children, to work with in an amateurish manner revered = respected, admired niche player = company present in a small segment of a market to be entitled = qualified for by right according to law seamless = having no spaces or pauses between one part and the next fully-fledged = completely developed; with all the qualifications necessary for sth shrewd = clever at understanding and making judgements about a situation; astute circumspect /'sə:kəm,spekt/ = thinking very carefully about sth before doing it, because there may be risks involved 20230731 20230802 10:10-11:30 2 active Launching a people strategy By the end of this session you will have studied Holiday break: 20230719 cancelled 20230726 cancelled ← 20230725 20230802 cancelled ← 20230731

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Lead in 20230725 hw20230731 pix/icons8-collaboration-100_white.png DEI is part of organizations' environmental, social and governance (ESG) policies, a popular business strategy that lets organizations demonstrate how seriously they take social issues https://www.techtarget.com/searchhrsoftware/definition/diversity-equity-and-inclusion-DEI ]]> 1 Lead in 20230725 hw20230731 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png DEI is part of organizations' environmental, social and governance (ESG) policies, a popular business strategy that lets organizations demonstrate how seriously they take social issues https://www.techtarget.com/searchhrsoftware/definition/diversity-equity-and-inclusion-DEI ]]> What is a people's strategy about? What are the differences with HR management? people strategy = document used to outline HR function's plan for people ✓ creates culture, processes, and policies that enable employees to thrive ✓ defines how to get the best performance out of the workforce to meet business objectives ✓ focuses more on building relationships between organizations and employees HR management ✓ focuses on building systems to attract and retain talent ✓ should outline various initiatives and programmes to implement → aims to better attract, develop, retain or generally inspire and engage workforce to thrive = to become, and continue to be, successful, strong, healthy, etc When is a people's strategy needed? ✓ if the company has a spray-and-pray approach to people management ✓ resources are scattered without setting goals ✓ you don't know how to track progress spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck What are common pillars of a people's strategy? ✓ talent attraction ✓ diversity ✓ inclusion & belonging ✓ learning & development → HR should focus on recruitment, learning and development → could line managers be responsible for employee engagement, retention, and DEI instead of HR? DEI = diversity, equity and inclusion DEIB = diversity, equity, inclusion, and belonging What does a people's strategy need to be effective? ✓ shouldn't make HR be perceived as a parasite... parasite /ˈpærəsaɪt/ = person who always relies on or benefits from other people and gives nothing back What are examples of a people's strategy? ✓ providing access to team-building activities and virtual events ✓ offering flexible options to support work-life balance ✓ implementing mental health programmes for employees 2A 9 Core Elements of a Future Proof People Strategy active move_html5_video nine_core_elements_of_a_future_proof_people_strategy-F_XbUW3gcmo.mp4 2 9 Core Elements of a Future Proof People Strategy 20230731 hw20230809 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png While an HR strategy is more of a plan for managing employee logistics, a people strategy refers to an organization’s philosophy about its relationship with employees. With a people strategy, you have a clear definition and formula for who you want to be as an employer. Without one, your organization’s culture will be fragmented and may head in an ineffective direction. 0:00 - Intro 0:50 - What is a people strategy? 1:24 - How does a people strategy differ from an HR strategy? 2:02 - What are the benefits of a people strategy? 3:05 - 9 core elements that make your people strategy future-proof 5:57 - Outro https://www.aihr.com/blog/people-strategy/ ]]> What is a people strategy? ✓ formulates competencies required to reach business goals ✓ invests in employees who will garner desired outcomes ✓ determines how to treat employees How does a people strategy differ from an HR strategy? HR strategy ✓ plan for managing employee logistics people strategy ✓ philosophy about relationship with employees → assess & nurture employee's capabilities What are the benefits of a people strategy? ✓ employee empowerment ✓ commitment to employees → demonstrates how employees may benefit ✓ support for long-term business strategy How can you make your people strategy future-proof? 1. Create a strong leadership presence 2. Focus on employee engagement 3. Prioritize learning & development 4. Supply advancement opportunities 5. Provide an inclusive environment at work 6. Implement employee feedback methods 7. Support the virtual/remote workplace 8. Demonstrate health & well-being awareness 9. Make it undeniable 2 Environmental, social and governance (ESG) policies active edit_ol_qa pix/icons8-collaboration-100_white.png https://lattice.com/library/what-is-people-strategy 9 Distinctive features of a great people strategy Lorelei Trisca Pay to quit: the craziest part of Zappos onboarding is the employer offering $4,000 to new joiners who don't enjoy the company or its culture. This payoff ensures that only those excited to progress will remain on the team. https://www.zavvy.io/blog/people-strategy-examples ]]> Why is Pay-for-performance a rising trend? ✓ 83% of HR leaders responded that linking pay and performance is important ✓ 90% are working on formalizing this process in their compensation structure https://lattice.com/library/what-is-people-strategy]]> Why does retention trump talent acquisition? ✓ over 60% of HR leaders are prioritizing retention over hiring new talent ✓ reducing voluntary and involuntary turnover tops the list for KPIs this year. ✓ 83% of teams are investing either “somewhat” or “significantly” more into retention than they have in the past https://lattice.com/library/what-is-people-strategy]]> to trump = to beat sth that sb says or does by saying or doing sth even better Why is pay transparency still underway? ✓ employers acknowledge that employees want better transparency on their compensation 〆adoption still relatively low 〆54% of companies (only) restrict their pay bands for HR and Finance viewing only 〆only 25% of companies said employees know their pay band https://lattice.com/library/what-is-people-strategy]]> Why are diversity, equity and inclusion important? ✓ promote healthy communities and places of work free of stereotyping and mistreatment ✓ according to McKinsey & Company research from 2020: companies seeking out diverse candidates and engaging in diversity training generally outperform less DEI-focused companies and operate more efficiently → culture of equity and inclusion makes it less likely that employees will feel under-represented → will not take their talents elsewhere = good for productivity What is an example of aligning a people's strategy with business goals? example: goal = boosting sales revenue by 20% → identify sales skills to improve → define training plan → modify recruitment strategy → attract more qualified sales talent (9 Distinctive features of a great people strategy - Zavvy) https://www.zavvy.io/blog/people-strategy-examples]]> to thrive = to become, and continue to be, successful, strong, healthy, etc people strategy = document used to outline HR function's plan for people. Should outline various initiatives and programmes to implement to better attract, develop, retain or generally inspire and engage workforce DEI = diversity, equity and inclusion - term used to describe policies and programmes that promote the representation and participation of different groups of individuals. Encompasses people of different ages, races, ethnicities, abilities, disabilities, genders, religions, cultures and sexual orientations. Covers people with diverse backgrounds, experiences, skills and expertise DEIB = diversity, equity, inclusion, and belonging spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck to scatter = to throw or drop things in different directions so that they cover an area of ground spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck parasite /ˈpærəsaɪt/ = person who always relies on or benefits from other people and gives nothing back to trump = to beat sth that sb says or does by saying or doing sth even better reskilling | retraining | refresher training = process of learning a new or the same old skill or trade for the same group of personnel. Retraining is required[by whom?] to be provided on a regular basis to avoid personnel obsolescence due to technological changes and the individuals' memory capacity to garner = to obtain or collect sth such as information, support, etc retire retirement programmes (OR pension plans) a strategy that is ~~another in comparison with~~ different to | from others It's not a worth ~~to do it~~ while idea ]]> 20230725 20230719 10:10-11:30 2 active Miele Corporate News | Round and round it goes: circularity (getting out of the "make-taste-waste-society") By the end of this session you will have studied Holiday break: 20230719 cancelled 20230726 cancelled 20230802 cancelled 20230725-28 possible rescheduled lessons - to be confirmed smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. miele_corporate_news_round_and_round_it_goes_circularity.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Waste to Taste - System Ekofungi active move_html5_video waste_to_taste_ekofungi_iVQN_k4jbPs.mp4 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png WELCOME TO EKO FUNGI https://www.youtube.com/watch?v=hiEjptzF7jE (find out more at Waste to Taste - System Ekofungi https://www.systemekofungi.com/) ]]> What is a blue economy? https://www.systemekofungi.com/blue-economy/ ]]> What do you think 'waste-to-taste' is about? https://www.waste2taste.co.uk/ ]]> What does your company do to promote a 'never waste anything' approach? ✓ run seminars ✓ sponsor social events ✓ encourage circularity active textbook tmp_pdf/miele_corporate_news_round_and_round_it_goes_circularity.pdf 2 Round and round it goes: circularity active edit_ol_qa pix/icons8-collaboration-100_white.png Which resources are likely to be finite in the near future? How can this impact your industry? ✓ raw materials needed for satisfying current energy needs finite /ˈfaɪnaɪt/ = having a definite limit or fixed size Why should corporate sustainability be on the agenda of leading companies? ✓ climate change has already made visible impact ✓ attract talent pool ✓ support brand image ✓ almost a moral duty for companies that can afford it What are the differences between a linear and circular economy? ✓ in a circular economy resources are kept in the cycle and used again and again in one form or another linear /'lini:ə:/ How can we get out of the 'make-taste-waste-society'? ✓ avoid waste ✓ reduce packaging & wrapping ✓ repair rather than replace ✓ share rather than own individually ✓ digitalise as much as possible ✓ consume less ✓ educate people What would be the tasks of a Circularity and Longevity Manager? ✓ seek new models ✓ measure carbon footprint of individual processes ✓ double-check sustainability ✓ forward financially viable & technologically feasible solutions sustainability = concept that refers to the ability to meet the needs of the present generation without compromising the ability of future generations to meet their own needs. It involves finding a balance between economic development, environmental protection, and social well-being 2 9 Core Elements of a Future Proof People Strategy active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png While an HR strategy is more of a plan for managing employee logistics, a people strategy refers to an organization’s philosophy about its relationship with employees. With a people strategy, you have a clear definition and formula for who you want to be as an employer. Without one, your organization’s culture will be fragmented and may head in an ineffective direction. 0:00 - Intro 0:50 - What is a people strategy? 1:24 - How does a people strategy differ from an HR strategy? 2:02 - What are the benefits of a people strategy? 3:05 - 9 core elements that make your people strategy future-proof 5:57 - Outro https://www.aihr.com/blog/people-strategy/ ]]> What is a people strategy? ✓ formulates competencies required to reach business goals ✓ invests in employees who will garner desired outcomes ✓ determines how to treat employees How does a people strategy differ from an HR strategy? HR strategy ✓ plan for managing employee logistics people strategy ✓ philosophy about relationship with employees → assess & nurture employee's capabilities What are the benefits of a people strategy? ✓ employee empowerment ✓ commitment to employees → demonstrates how employees may benefit ✓ support for long-term business strategy How can you make your people strategy future-proof? 1. Create a strong leadership presence 2. Focus on employee engagement 3. Prioritize learning & development 4. Supply advancement opportunities 5. Provide an inclusive environment at work 6. Implement employee feedback methods 7. Support the virtual/remote workplace 8. Demonstrate health & well-being awareness 9. Make it undeniable finite /ˈfaɪnaɪt/ = having a definite limit or fixed size circularity = in economics, circularity means a product, service, or resource is renewed or regenerated, rather than wasted. In a circular economy, when a product or resource is used, it's then recycled, composted, or re-used in a way that allows it to go back into a new lifecycle or supply chain sustainability = concept that refers to the ability to meet the needs of the present generation without compromising the ability of future generations to meet their own needs. It involves finding a balance between economic development, environmental protection, and social well-being blue economy = turning waste into sustainable business opportunities in mushroom and vegetable cultivation - src: https://www.systemekofungi.com/blue-economy/ dung = waste matter passed out of an animal’s body, especially when used as manure horse manure = mixture containing animal dung, spread on soil to help produce better crops etc don't have no taste at all ~~The~~ experts say ~~the~~ coal will stop (run out | be depleted) in 30 years We have no not enough I'm not sure in about this concept ]]> 20230712 18:10-19:30 2 active Managerial styles (verb patterns practice) Being late for work By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Wednesday 20230614 → time allowed: 60min Quarterly test (on-line version) @ Sergey No new homework

Holiday break: 20230719 cancelled 20230726 cancelled 20230802 cancelled 20230725-28 possible rescheduled lessons - to be confirmed

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 pix/icons8-lecturer-100_white.png Verb patterns checklist active move_contents ∑ 4 verb patterns 1) verb + infinitive 2) verb + gerund 3) verb + infinitive OR gerund → no real difference in meaning + ing = about the past, focus on an ongoing process + to + infinitive = about the future, focus on a goal 4) verb + infinitive OR gerund → difference in meaning Common verbs with ing (incl. 3 -4) to admit [or to admit that] to avoid to begin (3) to belong to carry on to consider to continue (3) to deny [or to deny that] to enjoy to fancy to finish to give up to go on (4) to imagine to involve to keep to keep on to mean (4) to mind to postpone to put off to recommend (3) to risk to start (3) to stop (4) to suggest [or to suggest that] to think of to understand to weigh ]]> 1 Describing your manager Describing your manager active edit_ol_qa pix/icons8-collaboration-100_white.png Blake & Mouton - Managerial chart

]]> having made a mistake ← to admit + gerund He/She would rather die! = produce or perish My boss used to enjoy chatting with employees ← to enjoy + gerund but wasn't very goal oriented = country club ]]> Have you ever experienced a produce or perish situation? How did it end? ✓ worked after hours ✓ satisfied business expectations = thanks to strong leadership How long can managers with an impoverished style survive in a corporate environment? ✓ depends whether it's a state company → focus on time management You have a tight deadline. How will your manager support you? ✓ promise a bonus → empowerment 〆threaten with redundancy → micro management → bonus or redundancy? You have no deadline but your department has suffered a severe budget cut. What can your manager do to allocate more resources? ✓ be accommodating → strike a compromise = middle of the road style of management to accommodate = to change your behaviour so that you can deal with a new situation better 2 Role play active role_play Recycle new expressions and language. → use this chart to describe managerial styles Blake & Mouton - Managerial chart

]]> Recycle new expressions and language. You are a very result-oriented manager. Explain how your way of doing things is more effective. You believe ends justify the means (concern for production). ✓ I've tried to motivate... ← try + infinitive = try & fail (people with more interesting tasks) ✓ I stopped caring about... (people's feelings when I realised they weren't loyal to their company anyway) ✓ I mean to achieve... ← mean + infinitive = want to (our deadlines at any costs) ✓ my staff have always denied... (preferring time off to a financial reward) You are a people person. Disagree with your partner. Justify why your approach & concern for people are better in the long term. ✓ I always remember... (my staff members' birthdays because it helps create a good working atmosphere) ✓ I stopped giving... (too challenging tasks because staff burn out) ✓ I never forget... (to celebrate successes, even small ones!) ✓ I've tried... ← try + gerund = try & see what happens (motivating staff with financial incentives but sometimes elder staff weren't too happy) ✓ training doesn't mean... ← mean + ing = involve (wasting company time & money!) ✓ a business relation will go on... (developing if everyone is happy to work together, not the opposite!) 2 How to be Late for Work - Foil Arms and Hog active edit_ol_qa pix/icons8-collaboration-100_white.png How to be Late for Work - Foil Arms and Hog https://www.youtube.com/watch?v=5vA_6GP9gjM&vl=en]]> how_to_be_late_for_work_-_foil_arms_and_hog-5va_6gp9gjm.mp4 How do you feel when you are late at work? (i.e. arrive later than expected) ✓ embarrassed ✓ perhaps upset because you'll have to leave later Are you always guilty? 〆don't feel guilty because it's not always your fault What are common reasons for being late? ✓ traffic jams ✓ car accident ✓ oversleep Who can you blame for being late? ✓ pets ✓ children ✓ your wife (...) What are the best excuses for being late? ✓ those that can help you be forgiven Which way(s) do you think is the most / least effective if you arrive late at work? the Blamer the Gifter the Daylight Saver the Judas the Character Witness the Reverse Psychologist the Sudden Injury the Disbeliever the Funeral Attire the Quick Change the Full Disclosure Is there anything you ought to do to avoid arriving late? ✓ had better share your agenda with colleagues ✓ needn't describe what time slots are dedicated to wip textbook active textbook active textbook embarrassed = shy, awkward or ashamed, especially in a social situation to foil = to stop sth from happening, especially sth illegal; to prevent sb from doing sth Foil Arms and Hogs = group's name evolved from nicknames each of the members had for each other, Foil (Sean Finegan) being the comedy foil, Arms (Conor McKenna) was 'All arms and Legs' and Hog (Sean Flanagan) because he ostensibly hogged the limelight foil = in films, TV shows, and books, a foil character is someone who contrasts with another character – usually the main character – to highlight their qualities judas /'dʒu:dəs/ = person who betrays a friend; traitor attire /əˈtaɪə/ = clothes that he must ~~finish~~ have finished his work (OR You need him to have finished his work) ]]> 20230629 18:10-19:30 2 active Building a successful relationship By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Wednesday 20230614 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. New Inside Out Upper Intermediate Verb patterns pg 53 ex 3 vocab & grammar new_inside_out_upper_intermediate_students_book_pg52-53_verb_patterns_successful_marriage.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> New Inside Out Upper Intermediate B2 active textbook ✓ share common interests ✓ keep time for yourself ✓ be loving and caring both before and after marriage (...)

T / Cl → practise present continuous for descriptions They are standing in the kitchen, holding glasses of wine. → practise present simple for habits They often cook together. T / Cl They enjoy [to cook | cooking] together ✓ cooking to enjoy + ing = verb pattern T / Cl He is trying [to repair | repairing] the car ✓ to repair to try + infinitive ↔ try and get a result = verb pattern

]]> active textbook tmp_pdf/new_inside_out_upper_intermediate_students_book_pg52-53_verb_patterns_successful_marriage.pdf pg 52 ex 3 listening inside_out/new_inside_out_upper_intermediate/new_inside_out_upper_intermediate_audio_cd02/new_inside_out_upper_intermediate_audio_cd02_06.ogg ]]> 20191016-1704 Verb patterns active grammar ∑ 4 verb patterns 1) verb + infinitive 2) verb + gerund 3) verb + infinitive OR gerund → no real difference in meaning + ing = about the past, focus on an ongoing process + to + infinitive = about the future, focus on a goal 4) verb + infinitive OR gerund → difference in meaning Common verbs with ing (incl. 3 -4) to admit [or to admit that] to avoid to begin (3) to belong to carry on to consider to continue (3) to deny [or to deny that] to enjoy to fancy to finish to forget (3) to give up to go on (4) to imagine to involve to keep to keep on to mean (4) to mind to postpone to put off to recommend (3) to risk to start (3) to stop (4) to suggest [or to suggest that] to think of to understand to weigh ]]> 20190418-1837 active review grammar_verb_patterns_selection_b1_02.csv grammar_verb_patterns_selection_b2_01.csv 20190418-1837 active review grammar_verb_patterns_selection_b2_03.csv active textbook tmp_pdf/new_inside_out_upper_intermediate_students_book_pg52-53_verb_patterns_successful_marriage.pdf pg 53 ex 3 vocab & grammar T / Cl What would the worst wife or husband be like? 〆 they would forget ~~celebrating~~ to celebrate birthdays to forget + infinitive → sth you are / were supposed to do 〆 they would not remember ~~to discuss~~ discussing their spouse's dish or music to remember + in → remember a definite past event 〆they would keep quibbling about dinner to keep + gerund = to do sth again and again (...) pg 53 ex 1 2 listening inside_out/new_inside_out_upper_intermediate/new_inside_out_upper_intermediate_audio_cd02/new_inside_out_upper_intermediate_audio_cd02_07.ogg T / Cl How have relationships in marriages changed from one generation to another? ✓ couples don't try to stay together as hard as they used to in the past → divorces are easier & therefore more common ✓ people regret getting married less often ✓ younger generations will try to remarry (...) ]]> 1 pix/icons8-lecturer-100_white.png Verb patterns checklist active move_contents ∑ 4 verb patterns 1) verb + infinitive 2) verb + gerund 3) verb + infinitive OR gerund → no real difference in meaning + ing = about the past, focus on an ongoing process + to + infinitive = about the future, focus on a goal 4) verb + infinitive OR gerund → difference in meaning Common verbs with ing (incl. 3 -4) to admit [or to admit that] to avoid to begin (3) to belong to carry on to consider to continue (3) to deny [or to deny that] to enjoy to fancy to finish to give up to go on (4) to imagine to involve to keep to keep on to mean (4) to mind to postpone to put off to recommend (3) to risk to start (3) to stop (4) to suggest [or to suggest that] to think of to understand to weigh ]]> apron = piece of clothing worn over the front of the body, from the chest or the waist down, and tied around the waist caring = compassionate, esp. with reference to the professional care of the sick or elderly. spouse = (formal or law) a husband or wife to deserve = if sb/sth deserves sth, it is right that they should have it, because of the way they have behaved or because of what they are to remember + infinitive = to keep in mind you need to do sth and not to forget to remember + gerund = to recall a past action to try + gerund = to try & see what happens to try + infinitive = to try & get a result can't stand = to dislike very much to go on + gerund = to continue (the activity in the gerund) to go on + infinitive = to end one action and start another one to remember + infinitive = to keep in mind you need to do sth and not to forget to remember + gerund = to recall a past action to try + gerund = to try & see what happens to try + infinitive = to try & get a result to go on + gerund = to continue (the activity in the gerund) to go on + infinitive = to end one action and start another one to forget + infinitive = to forget sth you are / were supposed to do to forget + gerund = to forget a definite past event to keep + gerund = to do sth again and again to give up = to stop doing sth to quibble (about / over sth) = to argue or complain about a small matter or an unimportant detail laudable = deserving to be praised or admired, even if not really successful stay leave me alone ]]> 20230621 18:10-19:30 2 active Reporting findings By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Wednesday 20230614 → time allowed: 60min Quarterly test (on-line version) smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Intelligent Business Upper Intermediate Unit 15 Consulting intelligent_business_upper_intermediate_students_book_pg133-135_consultants_reported_speech_case_study_conscience.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg133-135_consultants_reported_speech_case_study_conscience.pdf pg 133 Career skills Functional language: Reporting to colleagues T / Cl Can you depend on consultants for impartial feedback? ✓ better work with than against pg 133 ex 1 2 listening 2 intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_21.ogg T / Cl She recommended [to agree | agreeing] with the consultant's opinion ✓ to agree → focus on future goals ✓ agreeing → focus on on-going situation Functional language: Reporting pg 133 Career skills T / Cl Management decision → report & interpret a controversial decision made by management → recycle expressions a-g ]]> wip textbook pg 133 speaking pg 133 ex 3 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_22.ogg ]]> active textbook ✓ they usually resist change (...) Is it acceptable to deviate from the agenda during a meeting? ✓ if yes = synchronic culture → share information & opinions 〆 if no = monochronic culture → summarise & reach a conclusion to show meeting has reached its goals pg 133 culture at work ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg133-135_consultants_reported_speech_case_study_conscience.pdf ✓ depends on how much you can get paid! → probably not worth taking the risk of going to jail What are the limits to a confidentiality clause | non-disclosure agreement? ✓ employer needs to secure their information 〆employee can't always be held accountable ✓ strike a compromise → be free from legal repercussions = if there is an official request, you must provide all information What could happen to a whistle blower? ✓ demoting, firing or laying off an employee ✓ giving an employee a worse position, pay or hours ✓ refusing to approve overtime or a promotion ✓ excluding an employee from meetings or training ✓ denying benefits ✓ failing to hire or rehire ✓ interfering with the employee’s ability to get a job somewhere else in the future ✓ making working conditions so difficult or miserable that an employee quits ✓ threatening, harassing or intimidating an employee ✓ threatening to call — or actually calling — police or immigration authorities on the employee src: https://chesleybrown.com/how-to-respond-to-a-whistleblowers-report/ pg 134 reading Brief - Consultant with a conscience pg 134 task 1 breakout room session #1 → consider options 1 2 → practise conditionals If Sue Kelly reported to a financial regulator... ✓ she'd probably lose her job immediately = 2nd conditional If more consultants were whistler blowers... ✓ perhaps fewer companies would have been involved in massive frauds = mixed conditional type 1 pg 134 task 2 3 breakout room session #2 → hold a meeting → compare findings → practise reported speech Common reporting verbs argue believe claim conclude feel maintain note remark report state warn He suggested... ✓ testifying in court against former colleagues She admitted... ✓ feeling reluctant to testify to massive fraud pg 134 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_23.ogg T / Cl Decision T / Cl What is an efficient deterrent? ✓ going to jail What did the whistle blower do before going to the regulator? ✓ sold her shares What act is mentioned? What is its goal? Sarbanes-Oxley Act (a.k.a SOX) = legislation in the US that banned audit companies from carrying out certain consulting and legal services, as well as restricting tax consulting ]]> wip textbook pg 134 writing minutes ]]> to deviate (from sth) = to be different from sth; to do sth differently from what is usual or expected impartial = not supporting one person or group more than another, not taking sides; neutral confidentiality clause | non-disclosure agreement = legally binding contract where an individual or enterprise guarantees to deal with particular data as a commercial secret and guarantees to not disclose such information to others without correct authorization to demote = to move sb to a lower position or rank, often as a punishment CFO = chief financial officer financial regulator = organisation which can work in different departments to ensure financial service companies are compliant with the law and financial regulations. Regulators also provide information to consumers to protect them from improper practices to testify = to speak seriously about something, especially in a law court, or to give or provide proof; to show something or prove that something is true whistle-blower = person who informs people in authority or the public that the company they work for is doing sth wrong or illegal alert (to sth) = aware of sth, especially a problem or danger; able to think quickly; quick to notice things deterrent /dɪˈterənt/ = thing that makes sb less likely to do sth Sarbanes-Oxley Act (a.k.a SOX) = legislation in the US that banned audit companies from carrying out certain consulting and legal services, as well as restricting tax consulting was happened to repel a comment If I was ~~she~~ her, I would... ]]> 20230614 18:10-19:30 2 active Quarterly test - feedback Reporting findings By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w by Wednesday 20230614 → time allowed: 60min Quarterly test (on-line version) (no new homework) smartphone or tablet device

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> quarterly_test_rrwcgroup5_20230614.xml Quarterly test (logs) active quarterly_test_logs test_log_MARINAVYACHESLAVOVN_20230613_1651_quarterly_test_rrwcgroup5_20230614.xml test_log_NadezhdaMikhaylova_20230613_1802_quarterly_test_rrwcgroup5_20230614.xml test_log_AnnaShekshueva_20230614_1232_quarterly_test_rrwcgroup5_20230614.xml test_log_SergeyDavydov_20230609_1725_quarterly_test_nlmkitspc40_20230608.xml test_log_tbelovata_20230712_1757_quarterly_test_rrwcgroup5_20230614.xml active textbook ]]> 1 pix/icons8-lecturer-100_white.png Verb patterns checklist active move_contents ∑ 4 verb patterns 1) verb + infinitive 2) verb + gerund 3) verb + infinitive OR gerund → no real difference in meaning + ing = about the past, focus on an ongoing process + to + infinitive = about the future, focus on a goal 4) verb + infinitive OR gerund → difference in meaning Common verbs with ing (incl. 3 -4) to admit [or to admit that] to avoid to begin (3) to belong to carry on to consider to continue (3) to deny [or to deny that] to enjoy to fancy to finish to give up to go on (4) to imagine to involve to keep to keep on to mean (4) to mind to postpone to put off to recommend (3) to risk to start (3) tp stop (4) to suggest [or to suggest that] to think of to understand to weigh ]]> active textbook reported speech mindmap

reported_speech_mindmap.pdf ]]> active textbook tmp_pdf/intelligent_business_upper_intermediate_students_book_pg133-135_consultants_reported_speech_case_study_conscience.pdf ✓ when you don't know how to fight competition (...) pg 132 ex 1 2 listening intelligent_business_the_economist_longman/intelligent_business_upper_intermediate/intelligent_business_upper_intermediate_audio_cd02/intelligent_business_upper_intermediate_audio_cd02_track_20.ogg T / Cl Do you agree with the consultant's ideas? ✓ justify higher price with better quality pg 132 speaking → discuss pieces of advices given ~~set for homework pg 132 writing ~ 300 words formal e-mail summarising recommendations provided by consultant~~ ]]> 20230607 18:10-19:30 2 active Reporting changes By the end of this session you will have studied Start preparing for quarterly test (scheduled 20230614) (no new homework) smartphone or tablet device

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 20230529-1941 Reported speech (A2-B1) active grammar 1 Reported speech active deck_shuffled deck_of_phrases_reported_speech_b1_02.csv 2 Simon says active edit_ol_qa_writing edit_ol_qa pix/icons8-collaboration-100_white.png You have a new manager called Simon. Use indirect speech to paraphrase Simon's requests.]]> We need training in IT. → Simon said they needed training in IT. The HR officer replies: We will provide such training. → The HR officer replied they would provide such training.]]> We need to reorganise all our learning solutions! Simon said that...]]> we needed to reorganise all our learning solutions. You should have real management skills. Simon said that...]]> you had to have real management and leadership skills. We will have to be more advanced in leadership. Simon said that...]]> we would have to be more advanced in leadership. We should be more mature in our pedagogical design. Simon said that... ]]> we had to be more mature in our pedagogical design. In the past, we didn't worry if we were delivering the same information in various learning solutions. Simon said that...]]> in the past, we didn't worry | weren't worried if we were | had been delivering the same information in various learning solutions. I'll check if learning solutions satisfy the mapping of target competences. Simon said that...]]> he would check if learning solutions satisfy | satisfied the mapping of target competences. 20230529-1942 Reported speech B1-B2 (cont.) active grammar 20230529-1943 Reported speech B2+ active grammar active textbook reported speech mindmap

reported_speech_mindmap.pdf ]]> 1 Funny Creative Accountants TV Commercial active move_html5_video creative_accountants--jxay14ddry.mp4 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Creative Accountants Funny Creative Accountants TV Commercial https://www.youtube.com/watch?v=-jxaY14ddrY ]]> When you develop your business, you want to [lower | raise] the bar? ✓ raise the bar raise the bar = improve your standards Do you want to push the peanut? 〆 no, you don't want ridiculous ideas push the peanut = waste time on silly things Who can help you push the envelope? ✓ (expensive) consultants push the envelope = extend the limits of what is possible How do you put a stake in the ground? ✓ launch an advertising campaign ✓ hire the services of consultants put a stake in the ground = take the first step Who can help you hit the ground running? ✓ more staff? hit the ground running = start immediately When would your manager claim you had to lower the bar? ✓ you were running out of budget in R&D ✓ if you had pushed the envelope too much Has any of your clients ever suggested you were pushing the peanut? ✓ when they didn't understand your product strategy How can you reassure your client you would hit the ground running? ✓ you may promise they would see the result immediately to claim = to say that sth is true although it has not been proved and other people may not believe it to maintain = to keep stating that sth is true, even though other people do not agree or do not believe it to warn (sb) (of sth) | ~ (sb) (about / against sb/sth) = to tell sb about sth, especially sth dangerous or unpleasant that is likely to happen, so that they can avoid it to push the envelope (or the edge of the envelope) = to approach or extend the limits of what is possible to hit the ground running = to start something and proceed at a fast pace with great enthusiasm to think big = to be ambitious to lower (or raise or lift) the bar = to lower (or raise) the standards which need to be met in order to qualify for something to put a stake in the ground = to take the first step; to make a big move to get something started to push the peanut = to have a race in which peanuts are pushed around the room with lead pencils or walking sticks. Someone's pushing peanut from one place to another with their nose (for instance) is treated as a ridiculous act in news stories from the early 1900s too many cooks spoil the broth = (saying) if too many people are involved in doing sth, it will not be done well 20230531 18:10-19:30 2 active Miele Corporate News | Global Diversity Day By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Global Diversity Day on May 21, 2023: We join in! → read the following corporate newsletter from Miele miele_corporate_news_Global_Diversity_Day_2023.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 2 Global Diversity Awareness Month 2020 active move_html5_video global_diversity_awareness_2021.mp4 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png https://www.youtube.com/watch?v=l3cCKcxQlxk]]> Have you celebrated diversity day? 〆many people don't even know there is such a day 〆people don't seem to pay much attention to either the presence or lack of diversity = indifference rather ignorance What would you expect to see or not see in a video promoting global diversity? 〆may not touch on different aspects of diversity e.g. gender-related diversity may still be taboo Why is it important to talk about diversity? 〆not endangered (unlike animals in the Red Book) ✓ there is actually still little visible diversity at work ✓ most wars & conflicts around the world result from cultural differences ✓ many people - even without prejudices - are not aware of unfair treatment experienced by some minorities active textbook tmp_pdf/miele_corporate_news_Global_Diversity_Day_2023.pdf 2 Reading for detail active edit_ol_qa pix/icons8-collaboration-100_white.png miele_corporate_news_Global_Diversity_Day_2023.pdf]]> Why is diversity is an important pillar of a corporate strategy? ✓ all employees are equally valued and promoted ✓ offer fair opportunities to all employees ✓ fosters a sense of belonging that makes everyone feel like they are part of the team According to a study by Josh Bersin and Deloitte, inclusive companies are almost twice as likely to be considered innovation leaders in their market Why do inclusive organizations produce better leaders? ✓ diverse teams are a challenge for a new manager, who will naturally have to learn a wide range of communication and motivation styles to be successful in their role How does diversity prevent groupthink at work? ✓ individuals may feel such a strong group identification that it feels uncomfortable or threatening to disrupt the group consensus ✓ diverse team provides access to a wider range of skill sets and experiences and different ways of thinking, behaving, and communicating groupthink = phenomenon that occurs when individuals avoid disagreeing with a group or expressing doubt. The larger and more similar the group, the less likely individuals are to dissent to dissent = to have or express opinions that are different from those that are officially accepted On what grounds could people be discriminated? ✓ nationality ✓ skin colour ✓ gender ✓ religion ✓ sexual orientation ✓ physical impairment How does the Engagement Team aim to raise awareness? ✓ show how it is enriching in human and professional terms ✓ organise Pioneers Sessions in which colleagues share their experiences ✓ relate success stories ✓ inform, motivate and activate participants What are the challenges to support diversity? ✓ absence of relevant educational programmes ✓ misinformation, anti-propaganda ✓ bigotry What could you do to contribute? People thrive when they bring their whole selves to work. No one is just “one thing.” Create safe spaces where employees can gather in groups with other people of their background, ethnicity, and interests. These groups, often called employee resource groups (ERGs) celebrate, welcome, and support the person as a whole https://www.betterup.com/blog/surface-level-diversity ]]> whole-person approach = approach that focuses on improving personal and emotional skills, or “soft skills”, in addition to traditional professional skills, without separating personal life from the professional one 3 pix/icons8-collaboration-100_white.png Cultural heaven and hell active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign

In the European heaven cooks policemen lovers everything

In the European hell cooks policemen lovers everything

]]> global diversity = range of differences that describe the composition of a group of two or more people in a cross-cultural and multi-national context groupthink = phenomenon that occurs when individuals avoid disagreeing with a group or expressing doubt. The larger and more similar the group, the less likely individuals are to dissent whole-person approach = approach that focuses on improving personal and emotional skills, or “soft skills”, in addition to traditional professional skills, without separating personal life from the professional one. Developing the whole person, rather than just the skills that directly correlate to tasks or projects, will not only improve your knowledge base but will also allow you to navigate challenges, thrive in your workplace, and produce innovative solutions to drive your organization forward impairment = state of having a physical or mental condition which means that part of your body or brain does not work correctly cordially = (formal) in a pleasant and friendly manner bigotry = fact of having and expressing strong, unreasonable beliefs and disliking other people who have different beliefs or a different way of life to tease = to laugh at sb and make jokes about them either in a friendly way or in order to annoy or embarrass them stranded = cut off or left behind, isolated 20230524 18:10-19:30 2 active Case study - Principles or profit By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Intermediate Unit 10 Ethics Case study - Principles or profit pg 102 background reading market_leader_3rd_intermediate_course_book_pg102-103_case_study_principles_or_profit_ethics.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook ✓ could help recover your reputation after some allegations of being too profit oriented ✓ may afford this kind of publicity if well established (...) pg 102 background reading T / Cl Can you take the risk of testing a new drug in Africa? 〆reliable clinical results call for expensive infrastructure perhaps not available locally ✓ kill two birds with one stone 〆might attract attention of human rights activists 〆target patients won't be future buyers, only NGOs and governments ]]> active textbook tmp_pdf/market_leader_3rd_intermediate_course_book_pg102-103_case_study_principles_or_profit_ethics.pdf market_leader/market_leader_3rd_intermediate/market_leader_3rd_intermediate_audio_cd02/market_leader_3rd_intermediate_audio_cd02_031.ogg T / Cl What would you do if you were a shareholder: only make profit or also try to support more ethical decisions? ✓ find more partners to reach a morally satisfactory outcome ]]> active textbook ✓ make a press release to be clear about its mission statement ✓ avoid animal testing at any cost → don't pay lip service if you can't afford to hold your promises ≠ always put principles before profits pg 103 discussion topics for the management meeting T / Cl What are the main areas of concern? What is at stake: testing on people, animals, or finding long-term financial support? 〆potential partners & stakeholders won't want to run the risk of being sued for testing ✓ diligently observe local regulation for introducing new drugs in the market → finding long-term financial support = priority Can licensing be an alternative form of financing production & sales? ✓ ask a 3rd party pharmaceutical group to manufacture & sell if you can't afford to do so yourself = reminiscent of outsourcing & franchising → focus on R&D 〆very long ROI means they need to sell as much as possible while the product is still licensed... pg 103 task 1 2 → use agenda to address issues ]]> 3 Items on the management meeting agenda active edit_ol_qa_writing edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png River blindness ✓ promising results → impact of image on reputation PX200 drug for treating heart disease ✓ final stages of development 〆severe breathing difficulties → ethical decision New dieting product 〆may involve animal testing ✓ opportunity to continue or abandon animal testing altogether → ethical decision active textbook DVD case study commentary Feedback ✓ establish clear leadership ✓ focus on core values ✓ explain why you may sometimes not be able to be consistent with your core purpose ✓ address common needs → what the company can bring to society ✓ make clear & consistent choices → be either ethical or profit-oriented → don't pay lip service (to avoid reputational damage) ✓ build confidence in the quality of products ]]> 1 Animal testing alternatives active move_html5_video animal_testing_alternatives_unilever-9qSL9_nfQu0.mp4 1 Non animal safety science Making ethical choices: non animal safety science active edit_ol_qa pix/icons8-collaboration-100_white.png Animal testing alternatives We’ve been using and developing alternatives to animal testing for more than 30 years. In a new film created for Unilever by BBC StoryWorks, go inside our global Safety and Environmental Assurance Centre and hear from the scientists committed to the cause. This film is part of a series exploring how the cosmetics and personal care sector affects people, the planet and products. Watch other films in the #EssentialsForDailyLife series here: https://essentialsfordailylife.cosmet. https://www.youtube.com/watch?v=9qSL9_nfQu0 ]]> Would you buy cosmetics from a company rather than another one if you had the guarantee it was ethically produced? ✓ depending on price, probably yes ✓ if they have the reputation of being a pioneer of non animal approaches e.g. Unilever Do you believe it is possible to launch new medicines without testing on animals and/or humans? How? ✓ computational chemistry ✓ testing on instrumented mannequins ✓ focus on consumer safety = non animal safety science Would you like to work in this company? Why / why not? ✓ transparency ✓ ethical mission statement ✓ sustainable goals to turn a blind eye to = to refuse to acknowledge; not to take into consideration; to pretend not to see sth; to ignore to come to your senses = to think clearly; behave as usual or as you should; act sensibly; to become conscious again; wake up to fix up ~ a meeting) = to make arrangements for to withdraw ~ sth (from sth) = to stop giving or offering sth to sb to live up to = to satisfy; meet the requirements or expectations of to suffer = ~ (from sth) | ~ (for sth) to be badly affected by a disease, pain, sadness, a lack of sth, etc; to experience sth unpleasant, such as injury, defeat or loss to cure ~ sb (of sth) = to make a person or an animal healthy again after an illness to withhold = to refuse to give sth to sb reluctant ~ (to do sth) = hesitating before doing sth because you do not want to do it or because you are not sure that it is the right thing to do severe = extremely bad or serious to kill two birds with one stone = to succeed in doing two things by only one action at stake = at risk, in question or at issue that what I need is are dividends It will lead to ~~make~~ making them pay They ~~are waiting~~ expect profit only in 10 years ... a situation when these animals could ~~be suffered~~ suffer ... to ~~make~~ reduce your weight ~~less~~ is not a reason for ~~damaging~~ harming | hurting animals ]]> 20230517 18:10-19:30 2 active Setting goals - Johari window Setting goals Johari window By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Personal development Setting goals pg 11 ex 7 vocab pg 12 ex 2 3 vocab the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> The Business Advanced C1 Unit 4.1 Management style active textbook pg 11 ex 8 speaking SMART = specific, measurable, achievable, realistic, time-bound pg 11 ex 9 role play → practise setting SMART objectives → use conjunctions like 'in order' to focus on the goal rather than just how → include time-bound milestones when setting SMART long-term goals (reminiscent of a strategy) ]]> active textbook ✓ references ✓ customer feedback pg 12 ex 1 discussion T / Cl How do you get feedback on your management style? Obtaining feedback ✓ peer observation ✓ end of course questionnaires ✓ appraisal interview ✓ personality tests, quizzes ✓ feedback from supervisors pg 12 ex 2 3 vocab ]]> active textbook ]]> 1 pix/icons8-collaboration-100_white.png Johari Window active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign

known to you

not known to you

known to others

not known to others

]]> active textbook pg 12 ex 4 listening the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_06.ogg ]]> active textbook ✓ 2 Who is a dark horse? ✓ 3 What kind of manager would you choose? ✓ 4? T / Cl When & how could you use the Johari Window at work? ✓ performance reviews → provide relevant feedback ✓ job interviews → match profile to vacancy ✓ self-development → support life-long learning ]]> wip textbook Writing feedback from a performance meeting Imagine you have mentored a junior staff member and conducted an appraisal meeting. → make use of the Johari Window to assess his/her profile & needs → recycle vocab from pg 12 ex 2 3 vocab → practise subjunctive forms to report what people say of him/her → paste your assignment in a Googledoc (send the link to your google doc (in edit mode!) ]]> SMART = specific, measurable, achievable, realistic, time-bound able = intelligent or good at what you do to perceive ~ sth (as sth) = to understand or think of sth in a particular way astute /ə'stu:t/ = eagle-eyed; penetrating; skilled; discriminating; cunning defensive = attempting to justify or defend in speech or writing responsive = reacting quickly and in a positive way upfront = frank and honest non-committal /'nɔn kə'mitəl/ = not giving an opinion; not showing which side of an argument you agree with bold = courageous caring = kind, helpful and showing that you care about other people grey cardinal = someone who is a Grey Cardinal exerts power behind the scenes, without drawing attention to himself or herself dignified = calm and serious and deserving respect ingenious = having a lot of clever new ideas and good at inventing things self-assertive = aggressively self-assured dependable = worthy of reliance or trust self-conscious ~ (about sth) = nervous or embarrassed about your appearance or what other people think of you witty = able to say or write clever, amusing things tense = nervous or worried, and unable to relax Johari window = technique designed to help people better understand their relationship with themselves and others. It was created by psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995) in 1955, and is used primarily in self-help groups and corporate settings as a heuristic exercise. Luft and Ingham named their model "Johari" using a combination of their first names arena = place with a flat open area in the middle and seats around it where people can watch sports and entertainment; area of activity that concerns the public, especially one where there is a lot of opposition between different groups or countries façade /fəˈsɑːd/ = way that sb/sth appears to be, which is different from the way sb/sth really is blind spot = area that sb cannot see, especially an area of the road when they are driving a car; if sb has a blind spot about sth, they ignore it or they are unwilling or unable to understand it dark horse = political candidate who is not well known but could win unexpectedly; person who keeps their interests and ideas secret, especially someone who has a surprising ability or skill nitpicking = as nitpicking inherently requires fastidious, meticulous attention to detail, the term has become appropriated to describe the practice of meticulously searching for minor, even trivial errors in detail (often referred to as "nits" as well), and then criticising them (see hypercriticism) assuming /əˈsju:mɪŋ/ = (of a person) taking too much for granted Parkinson's Law = old adage that work expands to fill the time allotted. Put simply, the amount of work required adjusts to the time available for its completion. The term was first coined by Cyril Northcote Parkinson in a humorous essay he wrote for the Economist in 1955 to about Sergey I feel ~~the~~ best when I'm alone I had to ~~talk to~~ tell them their mistakes There is nothing to ~~hidden~~ hide ]]> interim /'intə:əm/ 20230510 18:10-19:30 2 active The Peter Principle By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Personal development

pg 9 ex 5 reading The Peter Principle the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook pg 9 ex 4 grammar pg 9 ex 5 grammar Tense, aspect and voice ]]> active textbook ]]> wip textbook ]]> 1 Setting goals Setting goals active edit_ol_qa pix/icons8-collaboration-100_white.png Professional goals needn't be enjoyable. 〆false ✓ may be ambitious but realistic ✓ should certainly not be intimidating ✓ may be difficult at times = challenging intimidating = frightening in a way which makes a person feel less confident Goals should always include instructions how to achieve them. 〆depends on local culture → focus on application & then draw conclusions → focus on principles & then put into practice = better focus on what to do rather than how ✓ encouraging staff to find answers by themselves is more profitable in the long term → boost creativity ✓ design innovative products & solutions Tasks should be a checklist for micro-controlling subordinate staff. 〆false ✓ mostly relevant for monitoring progress at performance appraisals → operational tasks can be restrictive → strike a balance between todo lists and milestones = distinguish tasks from goals Only long-term goals are relevant. 〆false → smaller objectives are easier to achieve = important to validate success at lower staff levels You don't actually need to complete 100% of your objectives ✓ true ✓ feasibility studies don't always comply with all customer expectations 〆may be demotivating → observe the Pareto Principle = 20% efforts account for 80% of results active textbook What collocates better: [clear | realistic] guidelines? ✓ clear guidelines ≠ realistic objectives pg 11 ex 6 collocations Setting goals T / Cl Do you consider your performance appraisals indeed an exciting opportunity to set more challenging goals, or just a stressful meeting that could threaten your position? ✓ depends often more on the manager than your results 〆some managers are unable to provide relevant feedback 〆others may claim merit for your successes → feel relieved once they are over set for homework pg 11 ex 7 vocab ]]> invariable /ɪnˈvɛərɪəbl / = always the same; never changing premise = statement that is assumed to be true and from which a conclusion can be drawn aptitude = natural propensity or talent flawed = which has a mistake. error discretion (at sb's ~) = freedom or power to decide what should be done in a particular situation thus = from that fact or reason or as a result, in the way indicated performance appraisal = evaluation of work achieved insight = clear or deep perception of a situation to get the upper hand = to be in a controlling position to juggle = to manage several tasks at the same time to assert oneself = to behave in a firm, confident way attribute = quality ascribed to a person or thing satire = way of criticizing a person, an idea or an institution in which you use humour to show their faults or weaknesses; a piece of writing that uses this type of criticism intimidating = frightening in a way which makes a person feel less confident Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect performance appraisal = meeting in which an employee discusses his or her progress, aims, and needs at work with his or her manager or employer invariable /ɪnˈvɛərɪəbl/ 20230503 18:10-19:30 2 active Starting in a new company - personal development By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Personal development

pg 7 Top tips for getting on in the workplace pg 6 ex 4 reading & discussion the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> The Business Advanced C1 Unit 1 Personal development 1 How do you make a good impression to climb the career ladder? Making a good impression to climb the career ladder active edit_ol_qa pix/icons8-collaboration-100_white.png Imagine you're starting to work in a new company. Do you try to shine from the very 1st day or keep a low profile? ✓ steer clear of responsibilities → avoid meetings? ✓ focus on business lunches with colleagues → get insider information → create some informal relationship to steer clear = to avoid, direct (oneself) somewhere Nowadays, do you work more with or without your boss? ✓ probably more work without your boss thanks to empowerment ✓ more independence given since telework has become more common → volunteer to attend conferences → build your network & get noticed What should managers tell you when setting objectives: how or what to achieve? and what should you do? ✓ what to achieve & why ✓ perhaps only managers have the full picture → don't spend too much time on e-mails → focus on direct contact or phone calls = be more visible & get remembered better In the 21st century, your career progression depends on the corporate ladder, or continuous learning? ✓ continuous learning → improve your employability → be able to adapt to today's volatile environment If the workplace is like a minefield, it's ruthless or friendly? ✓ ruthless = exaggeration, suggests a rather humorous stance ✓ share if it's a success due to teamwork = be noticed by your managers for encouraging team spirit active textbook pg 6 ex 1 Lexical material: Career development T / Cl When you achieve your targets, should you tell others about it? ✓ yes, you have to get yourself noticed = being a career builder pg 6 ex 2 3 scan reading pg 6 ex 4 reading & discussion pg 7 Top tips for getting on in the workplace T / Cl To get things done faster, do you work alone, or scratch a few backs? ✓ scratch a few backs = to do favours for people in the hope they will be returned, e.g. Scratch my back and I'll scratch yours To get promoted, do you try to get more of your manager's mind-share, or avoid reporting without any particular reason? ✓ avoid reporting if nothing to say (in a more modern environment) ✓ get your manager's mind share (in a more traditional environment) pg 6 ex 5 listening the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_01.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_02.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_03.ogg T / Cl Isn't it professionally suicidal to say no to overtime? ✓ set limits for the amount of overtime you do → keep work life balance → don't burn out = make sure you keep an eye on your work life balance ≠ don't pass the buck (i.e. avoid responsibilities) ]]> active textbook Grammar: Perfect & continuous aspects T / Cl If your manager looks at you and says 'Aren't you a bit over-confident?' it means: 1) perhaps you are generally too career-minded 2) perhaps you have over-estimated your skills to deal with a particular project ✓ Aren't you = present simple for a habit If your manager looks at you and says 'Aren't you being a bit over-confident?' it means: 1) perhaps you are generally too career-minded 2) perhaps you have over-estimated your skills to deal with a particular project ✓ Aren't you being = continuous aspect to focus on action in progress pg 8 ex 1 listening the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd01/the_business_advanced_audio_cd01_04.ogg pg 8 ex 2 discussion → practise perfect aspect e.g. I have achieved... → practise perfect continuous e.g. I have been working on... ]]> ruthless = having no pity or compassion stance = standpoint; an attitude of mind to blackmail sb (into doing sth) = to force sb to give you money or do sth for you by threatening them, for example by saying you will tell people a secret about them to dress up = to put on special clothes to appear particularly appealing and attractive to dress down = to dress informally and casually to steer clear = to avoid, direct (oneself) somewhere PA = personal assistant appraisal = assessment pantomime /ˈpæntəmaɪm/ = performance using gestures and body movements without words to slave away (at sth) = to work very hard daring = brave; willing to do dangerous or unusual things foul-up /ˈfaulʌp/ = problem caused by bad organization or a stupid mistake undertaker = person whose job is to prepare dead people to be buried or cremated, and to arrange funerals cringing = totally submissive grovelling = creep on the earth, or with the face to the ground; to lie prone, or move uneasily with the body prostrate on the earth sycophancy = flattering obsequiousness, trying too hard to please sb, especially sb who is important cock-up = mistake that spoils people's arrangements jammy = lucky, especially because sth good has happened to you without you making any effort waffle = language that uses a lot of words but does not say anything important or interesting inert = without power to move or act self-confident = showing poise and confidence in your own worth mind-share = amount of time spent thinking on sth to scratch a few backs = to do favours for people in the hope they will be returned, e.g. Scratch my back and I'll scratch yours advices pieces of advice ]]> 20230426 18:10-19:30 2 active Skills for the 21st century - Giganomics: And what don't you do for a living? By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced

pg 45 ex H reading Skills for the 21st century Rescheduled from previous lesson

pg 46 ex C D Giganomics: And what don't you do for a living? market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Personal development

pg 7 Top tips for getting on in the workplace pg 6 ex 4 reading & discussion the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook ✓ depends on market needs ✓ depends on the level of your skills ✓ can't be replaced by a machine or AI (e.g. chat GPT) Which skills do you believe you require to remain competitive? What steps are you taking to develop them? ✓ continuous training What are you doing to be indispensable? ✓ lifelong learning to add value that is 'intangible' pg 45 ex H reading Skills for the 21st century Reading & language pg 46 ex A discussion T / Cl Who are portfolio workers? ✓ freelancers pg 46 ex B C speaking pg 46 ex D reading Giganomics: And what don't you do for a living? Lexical material: Giganomics, freelance work, portfolio workers pg 47 ex E F vocab T / Cl Would you like to be a portfolio worker, or prefer having full-time employment? ✓ depends whether you are good at selling yourself pg 47 ex G speaking → recycle expressions from pg 47 ex E F vocab ]]> wip textbook ]]> compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть giganomics = making a living from a number of 'gigs', i.e. part time jobs, short term projects, etc one-off = happening or done only once bleak = not hopeful or encouraging lucrative = producing a large amount of money; making a large profit fainthearted = lacking conviction or boldness or courage bleak = not hopeful or encouraging; bare, empty or with no pleasant features swings & roundabouts = when two choices have the same amount of gains and losses so that there is little differences, situation in which different actions or options result in no eventual gain or loss, what you lose on the swings you gain on the roundabouts, e.g. If you earn more, you pay more tax, so it's all swings and roundabouts to drop in = to visit someone; to mention sth casually in a conversation to coin = to invent a new word or expression to graft = to work very hard (informal) gig = job, especially one that does not last a long time (AmEn) bid = an attempt to achieve or obtain sth bookkeeper = person whose job is to keep an accurate record of the accounts of a business miscellanies = group or collection of different kinds of things AOB = any other business non-executive = non-executive director of a company can give advice at a high level but does not have the power to make decisions about the company to all professions You should improve all your ~~knowledges~~ knowledge ... because my job ~~stays~~ remains | will remain the same ~~for~~ tomorrow ]]> 20230419 18:10-19:30 2 active Employment trends Giganomics: And what don't you do for a living? By the end of this session you will have studied Anna & Marina - Team presentation https://disk.yandex.ru/i/U4yNPI_DzArKgw video

Sergey - Presentation https://disk.yandex.ru/i/Z15CaIe42HLDHg Rescheduled from previous lesson smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced

pg 46 ex C D Giganomics: And what don't you do for a living? market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> Market Leader 3rd edition C1 Unit 5 Employment trends 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png How long do you think you will work in the same company? What does it depend on? ✓ probably only 2-3 years if aged about 25 ✓ 4-5 years when in your thirties → depends on: ✓ age ✓ corporate culture ✓ career opportunities ✓ lifelong learning → you can learn & progress faster in your career if you change jobs more often (...) → go job hunting if you are not challenged or interested in your current tasks any more lifelong learning = ongoing, voluntary, and self-motivated" pursuit of knowledge for either personal or professional reasons. It is important for an individual's competitiveness and employability, but also enhances social inclusion, active citizenship, and personal development Is short-term employment (1-2 years) a fact in today's society or just a fashion, a trend among certain job seekers? ✓ a fact → see popularity of professional networking sites, such as LinkedIn ✓ a new reality ✓ changing industries is more accessible → professional mobility has become much easier = often an opportunity for relocating Why is long-term employment less common? ✓ businesses can't afford to guarantee job security in times of crises → invest in continuous training to keep their talent as long as possible = guarantees long-term employability → people work on a few projects ('gigs') at the same time = giganomics employability (long-term ~ / short term ~) = fact of having the skills and qualifications that will make sb want to employ you giganomics = making a living from a number of 'gigs', i.e. part time jobs, short term projects, etc If you had the choice, would you work freelance? 〆job security nowadays depends less on your company & more on your career ambitions & continuous development ✓ shorter assignments are better paid ✓ work as a sole trader is more varied ✓ you are your own boss & can choose what projects you want to take on 〆unstable future & earnings 〆unlikely work-life balance → requires more self-discipline → need to be good at selling yourself sole trader = type of enterprise owned and run by one person and in which there is no legal distinction between the owner and the business entity. A sole trader does not necessarily work alone and may employ other people Can you become a C-level manager without experience in managing people? ✓ acquire skills reminiscent of an MBA ✓ managing staff becomes more important than your specialisation → strike a balance between soft skills and hard skills ✓ show you can make hard decisions C-level = also called the C-suite, is a term used to describe high-ranking executive titles in an organization. The letter C, in this context, stands for "chief," as in chief executive officer and chief operating officer active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf Job security is gone. The driving force must come from the individual ✓ strike a balance between soft and hard skills → learning how to manage people is inevitable → working freelance can be an alternative career path exception to the rule: Some managers in IT step down to 'individual contributor' (e.g. Google Fellow, Kaspersky Principal Software Expert, Yandex Fellow) Lexical material: Work patterns (teleworking, casual labour...) T / Cl You catch a virus, you have to stay in bed for 2 weeks. Who's going to cover for you? ✓ a person who's got a fixed term / temporary contract pg 44 ex A listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_1.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_2.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_3.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_4.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_5.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_6.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_7.ogg market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_8.ogg pg 44 ex B discussion Lexical material: Employment trends pg 44 ex C listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_9.ogg ]]> active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf ✓ high tech ✓ business services ✓ education ✓ health ✓ cultural & creative pg 44 ex B speaking qs 3 pg 45 ex D vocab T / Cl Has technology made our work easier? ✓ faster pg 45 ex E listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_10.ogg T / Cl What are the pros & cons of new communication tools? instant messaging = regarded as on-line communication → expect a reply almost immediately 〆multitasking can be distracting e-mailing = considered as almost 'off-line' communication ✓ doesn't disrupt your workflow → less stressful ~~pg 45 ex F speaking~~ ]]> active textbook tmp_pdf/market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf ✓ have a wide set of skills rather than be a specialist ✓ multitasking (...) pg 45 ex G listening market_leader/market_leader_3rd_advanced/market_leader_3rd_advanced_audio_cd02/market_leader_3rd_advanced_audio_cd02_11.ogg T / Cl What kind of employee profiles are needed nowadays? Why? ✓ wide set of skills & experience 〆no specialist set of skills ✓ good communication skills → getting on well with other people → ability to work in a team ✓ technical competence Staff will undergo relevant training to company's needs → recruit people who can adapt → headhunters need additional stress interviews, case interviews & behavioural questions to assess staff's potential for continuous learning What are the risks involved in recruiting less specialised staff? 〆additional time & resources are needed in training → avoid excessive staff turnover for your investment in your talent pool to pay off → develop new motivational solutions to retain staff 〆lack of responsibility → need hard skills to provide quality products & services set for homework pg 45 ex H reading Skills for the 21st century ]]> lifelong learning = ongoing, voluntary, and self-motivated" pursuit of knowledge for either personal or professional reasons. It is important for an individual's competitiveness and employability, but also enhances social inclusion, active citizenship, and personal development sole trader = type of enterprise owned and run by one person and in which there is no legal distinction between the owner and the business entity. A sole trader does not necessarily work alone and may employ other people C-level = also called the C-suite, is a term used to describe high-ranking executive titles in an organization. The letter C, in this context, stands for "chief," as in chief executive officer and chief operating officer inevitable = which can't be avoided to cover for = to take the place of sb else who is not available for a period of time to line up = to have a set of items, events etc. arranged to follow one another teleworking = practice of working from home, communicating with your office, customers and others by telephone, computer, etc shift work = work split in periods of time worked by a group of workers who start work as another group finishes casual labour = work on daily basis where you get 'cash in hand' me myself as a portfolio worker In every time they want everything just now ]]> 20230412 18:10-19:30 2 active PTEC | Team presentation By the end of this session you will have studied Anna & Marina - Presentation notes https://disk.yandex.ru/edit/disk/disk%2FPresentation%202_bridge_12.04.2023.pptx?sk=y87b011764df09e27faf933d5b0cc28ff smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd Edition Advanced

pg 46 ex C D Giganomics: And what don't you do for a living? market_leader_3rd_advanced_students_book_pg44-47-51_employment_trends_giganomics.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 7 Team presentation 20230405 hw20230412 Preparing & delivering a presentation in teams pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa 7 Team presentation 20230405 hw20230412 Preparing & delivering a presentation in teams pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa → prepare 2 slides each (decide in advance who will do what) → share your slides in a googledocs (with editing permissions) → list 3-5 bullet points for each slide (individual work) → practise in groups (in breakout rooms to check your presentation's cohesiveness) → make sure your points are grammatically balanced (peer review) → drill signposting & transitions from one speaker to the other (rehearse the whole presentation for final delivery in the main session) ]]> slide 1 - Introduction

(student A) • • •

slide 2 - Advantages

(student A) • • •

slide 3 - Disadvantages

(student B) • • •

slide 4 - Conclusion

(student B) • • •

]]> 6 pix/icons8-lecturer-100_white.png pix/icons8-collaboration-100_white.png PTEC workflow hw20221107 active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes prep_deck_shuffled_lines_halign Structure of a p _ _ _ _ M__________ ___________ p _ _ _ _ _ s _ _ _ _ _ _ _ m _ _ _ _ _ _ _ ___________ c h _ _ _ _ _ _ t ___________ (case studies) W r _______________ ___________ e _ g _ g _ _______________ ___________ ___________ ___________ B _ _ _ d _ _ _ rapport w____ a____________ D r a______________ P _ _ _ g r _ _ _ _ _ g _________________ b _ _ _ _ _ p _ _ _ _ _ S _ g _ p _ _ _ _ _ g ___________ ___________ ___________ delivery S c r _ _ _ _ _ _ ______________ __________ v _ _ _ _ ______________ ]]> Structure of a pitch Making use of acting & elevator pitch techniques in presentations Recognising common public speaking mistakes Pitch checklist Pitch analysis (case studies) Writing & delivery of a pitch Rephrasing presentations to engage your audience Enriching language with synonyms Functional language for presentations Presentation keywords Building rapport with the audience Drafting a (full-scale) presentation Paragraphing thoughts with bullet points Signposting Discourse markers A2 - B1 Discourse markers B2 Preparing for oral delivery Scripting presentation notes Rehearsing for voice modulation ]]> 20230405 18:10-19:30 2 active PTEC | Scripting presentation notes & rehearsing for delivery PTEC | Presentations striking a compromise between pitches & public speaking PTEC | Dealing with questions and sound bites By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 4 Scripting presentation notes 20230329 hw20230405n1 pix/icons8-treadmill-100_white.png 3 Paragraphing thoughts with bullet points 20230329 hw20230405 pix/icons8-treadmill-100_white.png 1 pix/icons8-collaboration-100_white.png Discourse markers A2 - B1 hw20221107 active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes prep_deck_shuffled_lines_halign in order to finish the project → expressing a purpose / result]]> expressing a cause expressing a purpose / result expressing a contradiction adding an argument emphasising considering all aspects ]]> expressing a cause because as According to (+ noun phrase) As a result of (+ noun phrase) expressing a contradiction although (+ clause) however expressing a purpose / result so therefore as a result (+ clause) in order to (+ infinitive) adding an argument What's more (+ clause) In addition emphasising What is important is that (cleft sentence) The interesting thing is that considering all aspects Taking into account (+ noun phrase) ]]> 2 pix/icons8-collaboration-100_white.png Discourse markers B2 hw20221107_02 active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes prep_deck_shuffled_lines_halign in order to finish the project → expressing a purpose / result]]> expressing a cause expressing a purpose / result expressing a contradiction adding an argument considering all aspects ]]> expressing a cause since as Following In accordance with (Given the current situation) expressing a purpose / result Consequently expressing a contradiction though in spite of while yet still nevertheless Having said that adding an argument Moreover considering all aspects To put it in a nutshell Bearing in mind (Having said that) Given the current situation ]]> 4 Scripting presentation notes Scripting presentation notes for oral delivery 20230329 hw20230405n1 pix/icons8-treadmill-100_white.png active prep_2columns_2qa edit_2columns_2qa The station and the Zabaikalsk railway border checkpoint, together with the terminals for processing train flows, represent a unique transport hub. As trade with China grows year by year, its importance is constantly increasing. The aim in developing Zabaikalsk station is not only to remove restrictions and bottlenecks, but also to create sufficient reserves of carrying and throughput capacity. Oleg Belozerov, head of Russian Railways We have completed one of the largest investment projects in the history of TransContainer, a project which has also become an example of effectively synchronising and coordinating the efforts of private business and the state. The launch of our "end-to-end" technology at the same time as the acceptance and departure facilities of Russian Railways at Zabaikalsk station were completed will enable us to increase the volume of traffic in communication with the Asia-Pacific countries on land routes and in addition relieve the Far Eastern ports Sergey Shishkarev, Chairman of the Board of Directors of the Delo Group of Companies during a teleconference https://eng.rzd.ru/en/9517/page/104070?id=4842 ]]> \Together_with_the_terminals_for_processing_train_flows\, / the station and the Zabaikalsk railway border [ ] / checkpoint, represent a [ ] \ unique transport hub.\ As trade with China grows / [ ] - y e a r b y y e a r - [ ] , its importance is [ ] constantly increasing. \ The aim in developing this station is / not only / to remove [ ] restrictions and bottlenecks, \ [ ] \ but also to create [ ] / sufficient reserves of carrying and [ ] t h r o u g h p u t capacity. ]]> ]]> 3 Paragraphing thoughts with bullet points 20230329 hw20230405 pix/icons8-treadmill-100_white.png active prep_2columns_2qa edit_2columns_2qa edit_text_for_reading_task shuffled_boxes slide 1 Solar power is the conversion of energy from sunlight into electricity, either directly using photovoltaics (PV) or indirectly using concentrated solar power. Photovoltaic cells convert light into an electric current using the photovoltaic effect. Concentrated solar power systems use lenses or mirrors and solar tracking systems to focus a large area of sunlight to a hot spot, often to drive a steam turbine. slide 2 In 2021 solar generated 3.8% (1040 TWh) of the world's electricity-compared to 1% (253 TWh) in 2015 when the Paris Agreement to limit climate change was signed. Wind and solar generated over 10% of the world's electricity in 2021. Along with onshore wind, the cheapest levelised cost of electricity is utility-scale solar. slide 3 Commercial concentrated solar power plants were first developed in the 1980s. Since then, as the cost of solar electricity has fallen, grid-connected solar PV systems have grown more or less exponentially. Millions of installations and gigawatt-scale photovoltaic power stations continue to be built, with half of new generation capacity being solar in 2021. Much more low carbon power, such as solar, is urgently needed to limit climate change, but the International Energy Agency said in 2022 that more effort was needed for grid integration and the mitigation of policy, regulation and financing challenges. https://en.wikipedia.org/wiki/Solar_power ]]> slide 1 • conversion of energy from sunlight into electricity • use of photovoltaics (PV) (photovoltaic cells) • conversion of light into an electric current using the photovoltaic effect • use of concentrated solar power (lenses or mirrors and solar tracking systems) • focus of a large area of sunlight to a hot spot to drive a steam turbine ]]> slide 1

slide 2

slide 3

]]> Anton Slide 1 - Introduction to solar panels - conversion of energy from sunlight into electricity - direct solar power (Photovoltaic effect) - indirect solar power (use of lenses) - energy applications for steam turbines Slide 2 - Generation of alternative energy - solar generation growth (comparing 2015 and 2021 years) - share of solar and wind energy in world's electricity in 2021 - utility-scale solar (the cheapest form of energy) Slide 3 - History & current problems - starting point of commercial power plants (1980s) - exponentional growth of PV Systems (Million of installations) - less carbon power needed to limit climate change

Sergey Slide 2 - Alternative electricity growth - amount of solar generated electricity - Paris Agreement to limit climate change - alternative electricity share in world's electricity - cheapest levelized cost of electricity Slide 3 - Development & problems - сommercial solar power plants development - exponential growth of grid-connected solar PV systems - share of solar electricity in new 2021 - mitigation of policy, regulation and financing problems in low carbon power implementation

]]> 1 Oral delivery - Focus on volume active edit_2columns_2qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png talk about the selling points of this product. Today, we'll talk about the selling points of this product.]]> Read the sentence and try interpreting it in different ways. What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?!]]> 2 Oral delivery - Focus on flow active edit_2columns_2qa pix/icons8-lecturer-100_white.png What the hell are you doing here?! W h a t t h e h e l l (pause) a r e you (pause) doing--here?! Whatthehell (pause) a r e you---doing---here?! What--the--hell--are (pause) you (pause) doing---here?! Whatthe--h e l l--are--you--d o i n g----here?!]]> 3 Oral delivery - Focus on pitch & rhythmical patterns active edit_2columns_2qa pix/icons8-lecturer-100_white.png that is the question]]> () in the text] before the keyword.]]> that is the question To be or not to be, that is the question To be or not to be, () that is () the question To be () or not to be, that () is the question]]> 4 Praat: doing phonetics by computer 20230323 hw20230328 pix/icons8-lecturer-100_white.png active edit_match_qa edit_2columns_2qa http://www.fon.hum.uva.nl/praat/ ]]> Quick start either Praat object > new > record (crtl + r) or Praat object > open > read from file | long sound file → select in left column object imported file | long sound file > view & edit view menu > show analysis > longest analysis 30sec editor & viewer window > pitch > show pitch editor & viewer window > intensity > show intensity Navigating the GUI ctrl + i zoom in ctrl + o zoom out tab play (visible timeline) page up go back on timeline page down go forward on timeline Priorities: = focus on pitch (high vs low) rather than intensity (volume) ]]> Sample of a male native British English speaker's intonation answering questions during an interview src: Market Leader 3rd edition Upper Intermediate - audio cd 1 track 3 ]]> visual

]]> * intensity in green * Hz (pitch) in blue → notice how pitch peaks above intensity (probably a rhetorical question) Comparative analysis of two individuals src: EFL learners level B1/B2 ]]> visual

]]> * sample on the left features a narrow range of frequencies → probably a non-native speaker with a monotone voice * sample on the right features a wider range of frequencies → probably a speaker with more intonation (visible in blue) Comparative analysis of a single individual src: EFL learner level B1 ]]> visual

]]> * 1st sample (left) before training voice modulation * 2nd sample (middle) training voice modulation - take 01 * 3rd sample (right) training voice modulation - take 02 → notice how speaker improves existing potential (already visible peaks in 1st sample) 5 Rehearsing for voice modulation (optional) 20230405 hw20230412n2 pix/icons8-lecturer-100_white.png active prep_deck_shuffled_lines_halign deck_shuffled_lines_halign (paste your script here) ]]> 7 Team presentation 20230405 hw20230412 Preparing & delivering a presentation in teams pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa → prepare 2 slides each (decide in advance who will do what) → share your slides in a googledocs (with editing permissions) → list 3-5 bullet points for each slide (individual work) → practise in groups (in breakout rooms to check your presentation's cohesiveness) → make sure your points are grammatically balanced (peer review) → drill signposting & transitions from one speaker to the other (rehearse the whole presentation for final delivery in the main session) ]]> slide 1 - Introduction

(student A) • • •

slide 2 - Advantages

(student A) • • •

slide 3 - Disadvantages

(student B) • • •

slide 4 - Conclusion

(student B) • • •

]]> owing to = because of following (+ noun phrase) = as a result of to bring about = to result in to give rise to = to result in to put it in a nutshell = to sum up with a view to (+ gerund) = in order to however = used to introduce a statement that contrasts with sth that has just been said; but yet = in spite of what has just been said in spite of (+ noun phrase) = although despite (+ noun phrase) = although nevertheless = in spite of sth that you have just mentioned nonetheless = in spite of this fact having said that = despite what has just been said whereas = used to compare or contrast two facts; in contrast or comparison with the fact that; although; in spite of the fact that while = although; in spite of the fact that bearing in mind = remembering and considering something when making a decision or before taking action transport transportation and logistics centers (AmEn) transport and logistics ~~centers~~ centres (BrEn) In 2021 solar generated 3.8% (1040 TWh) of the world's electricity in ~~contradiction with~~ contrast to 1% in 2015 ]]> 20230329 18:10-19:30 2 active PTEC | Drafting a presentation & preparing for oral delivery By the end of this session you will have studied Elevator pitch by Sergey https://disk.yandex.ru/i/YB8CSdwvvmGBxA → use the

Presentation Checklist to decide if the presentation was successful. video

Elevator pitch by Anna https://disk.yandex.ru/i/8Ry9xcKVFQgC_w → use the

Presentation Checklist to decide if the presentation was successful. video

Elevator pitch by Tatyana https://disk.yandex.ru/i/u0mULh4H3XucBw → use the

Presentation Checklist to decide if the presentation was successful.

]]> 2 Improving text in slides active edit_ol_qa_writing edit_ol_qa pix/icons8-collaboration-100_white.png Our objectives • Provide accounting support • Maintain a database of currency operations. • participate in yearly financial reports; Be consistent with punctuation]]> → either skip all articles ✓ Organization of delivery processes of goods from suppliers to company warehouse → or use all of them ✓ Organization of the delivery process of goods from the supplier to a warehouse of the company Be consistent with ellipses of articles T travel and V visa policies]]> Use capital letters only in names or acronyms Get Gain new experience]]> Avoid simple expressions such as 'good, bad...' About me Miscellanies / Personal interests ]]> Make use of standard and/or fixed expressions Fech Fetch your labour contract at the HR ~~center~~ centre (BrEn) ✓ ~~Fech~~ Fetch your ~~labour~~ labor contract at the HR center (AmEn) ]]> Use a spell checker and be consistent with the language (e.g. either British English or American English, but not both). Be grammatically consistent when listing tasks 1 Preparing for oral delivery pix/icons8-collaboration-100_white.png active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 1. 2. 3. 4. 5. 6. 7. 8. ]]> go through the presentation checklist record yourself on video dry run your presentation get feedback from colleagues ]]> 4 Scripting presentation notes Scripting presentation notes for oral delivery 20230329 hw20230405n1 pix/icons8-treadmill-100_white.png active prep_2columns_2qa edit_2columns_2qa The station and the Zabaikalsk railway border checkpoint, together with the terminals for processing train flows, represent a unique transport hub. As trade with China grows year by year, its importance is constantly increasing. The aim in developing Zabaikalsk station is not only to remove restrictions and bottlenecks, but also to create sufficient reserves of carrying and throughput capacity. Oleg Belozerov, head of Russian Railways We have completed one of the largest investment projects in the history of TransContainer, a project which has also become an example of effectively synchronising and coordinating the efforts of private business and the state. The launch of our "end-to-end" technology at the same time as the acceptance and departure facilities of Russian Railways at Zabaikalsk station were completed will enable us to increase the volume of traffic in communication with the Asia-Pacific countries on land routes and in addition relieve the Far Eastern ports Sergey Shishkarev, Chairman of the Board of Directors of the Delo Group of Companies during a teleconference https://eng.rzd.ru/en/9517/page/104070?id=4842 ]]> \Together_with_the_terminals_for_processing_train_flows\, / the station and the Zabaikalsk railway border [ ] / checkpoint, represent a [ ] \ unique transport hub.\ As trade with China grows / [ ] - y e a r b y y e a r - [ ] , its importance is [ ] constantly increasing. \ The aim in developing this station is / not only / to remove [ ] restrictions and bottlenecks, \ [ ] \ but also to create [ ] / sufficient reserves of carrying and [ ] t h r o u g h p u t capacity. ]]> ]]> 3 Paragraphing thoughts with bullet points 20230329 hw20230405 pix/icons8-treadmill-100_white.png active prep_2columns_2qa edit_2columns_2qa edit_text_for_reading_task shuffled_boxes slide 1 Solar power is the conversion of energy from sunlight into electricity, either directly using photovoltaics (PV) or indirectly using concentrated solar power. Photovoltaic cells convert light into an electric current using the photovoltaic effect. Concentrated solar power systems use lenses or mirrors and solar tracking systems to focus a large area of sunlight to a hot spot, often to drive a steam turbine. slide 2 In 2021 solar generated 3.8% (1040 TWh) of the world's electricity-compared to 1% (253 TWh) in 2015 when the Paris Agreement to limit climate change was signed. Wind and solar generated over 10% of the world's electricity in 2021. Along with onshore wind, the cheapest levelised cost of electricity is utility-scale solar. slide 3 Commercial concentrated solar power plants were first developed in the 1980s. Since then, as the cost of solar electricity has fallen, grid-connected solar PV systems have grown more or less exponentially. Millions of installations and gigawatt-scale photovoltaic power stations continue to be built, with half of new generation capacity being solar in 2021. Much more low carbon power, such as solar, is urgently needed to limit climate change, but the International Energy Agency said in 2022 that more effort was needed for grid integration and the mitigation of policy, regulation and financing challenges. https://en.wikipedia.org/wiki/Solar_power ]]> slide 1 • conversion of energy from sunlight into electricity • use of photovoltaics (PV) (photovoltaic cells) • conversion of light into an electric current using the photovoltaic effect • use of concentrated solar power (lenses or mirrors and solar tracking systems) • focus of a large area of sunlight to a hot spot to drive a steam turbine ]]> slide 1

slide 2

slide 3

]]> jargon = characteristic language of a particular group acronym = word formed from the initial letters of the several words in the name signposting = post bearing a sign that gives directions or shows the way digression = message that departs from the main subject reduced sentences = clauses without a subject or sometimes even a verb used in the bullet points of a slide to emphasise = to stress, single out as important 20230322 18:10-19:30 2 active PTEC | Building rapport (understanding pitches vs public speaking) By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w (annotate the pdf or attach a docx file with your answers) → send back by e-mail by Friday 20230317 → time allowed: 60min quarterly_test_rrwcgroup5_20230315.pdf

Quarterly test results Nadezhda Presentation techniques B2 04 Presentations B1 03 Logistics B2 02 Logistics B2 03 Logistics B2 04 Writing Total 94% Marina Presentation techniques B2 04 Presentations B1 03 Logistics B2 02 Logistics B2 03 Logistics B2 04 Writing Total 81% Tatyana Presentation techniques B2 04 Presentations B1 03 Logistics B2 02 Logistics B2 03 Logistics B2 04 Writing Total 65% Sergey Presentation techniques B2 04 Presentations B1 03 Logistics B2 02 Logistics B2 03 Logistics B2 04 Writing Total 84% Anna Presentation techniques B2 04 Presentations B1 03 Logistics B2 02 Logistics B2 03 Logistics B2 04 Writing Total 85% video

Elevator pitch by Sergey (the file will be available here for download later) → use the

Presentation Checklist to decide if the presentation was successful. video

Elevator pitch by Anna (the file will be available here for download later) → use the

Presentation Checklist to decide if the presentation was successful. video

Elevator pitch by Tatyana (the file will be available here for download later) → use the

Presentation Checklist to decide if the presentation was successful. Rescheduled from previous lesson Watch the video and take notes of the following points: (you had already watched this video 20181114) video

World Championship of Public Speaking: Part 2 Published on Nov 9, 2012 Each year, Toastmasters International hosts the World Championship of Public Speaking. After months of regional elimination rounds, 30,000 international competitors are whittled down to nine finalists, the best public speakers in the world. http://www.youtube.com/watch?annotation_id=annotation_958291&feature=iv&src_vid=rvbg9kFDTxg&v=LK_N_3NvDbA 1) emotional language 2) intonation, pace of delivery 3) body language 4) connection with the audience (share experience) 5) convincing, long-lasting message

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> quarterly_test_rrwcgroup5_20230315.xml Quarterly test active quarterly_test_feedback quarterly_test 2 Introduction to public speaking & giving presentations active move_html5_video world_championship_of_public_speaking_part_2_lk_n_3nvdba.mp4 1 Introduction to public speaking & giving presentations active edit_ol_qa pix/icons8-collaboration-100_white.png World Championship of Public Speaking: Part 2 Published on Nov 9, 2012 Each year, Toastmasters International hosts the World Championship of Public Speaking. After months of regional elimination rounds, 30,000 international competitors are whittled down to nine finalists, the best public speakers in the world. http://www.youtube.com/watch?annotation_id=annotation_958291&feature=iv&src_vid=rvbg9kFDTxg&v=LK_N_3NvDbA 1) emotional language 2) intonation, pace of delivery 3) body language 4) connection with the audience (share experience) 5) convincing, long-lasting message → use the Presentation Checklist you completed earlier Compare the following candidates:]]> Andrew 〆too emotional body language (posture)? 〆excessive emotional language 〆cliches → too theatrical Stuart ✓ rhetorical question which involves the audience (Do you want to know...?) ✓ body language (hands supporting 'What if') 〆wrong tie 〆little assertive posture 〆not charismatic enough to be persuasive = 3rd Ronald ✓ more effective making people laugh than asking a rhetorical question → good connection with the audience ✓ rather charismatic, father-like, trustworthy appearance ✓ me, myself and I = tripling technique ✓ addressing the audience on the left, in front, and on his right (during 'Me, myself and I') Palaniappa ✓ sense of humour e.g. 25 pairs, women 50 ✓ connecting with the audience e.g. Imagine your shoes are for me... Come on, take them off! ✓ able to engage audience by asking them to actually do sth memorable = very smart = 2nd Kenny 〆speech delivered like a sermon by a priest 〆excessive emotional language for certain audiences 〆rather dressed up → posture in contradiction with message Diana 〆excessive emotional level 〆distractingly painful & husky voice Ryan ✓ begins speech off stage (i.e. no introduction, jump into action) ✓ trust is a must (rhyme) ✓ a tattoo or two (alliteration) ✓ sharing a secret (four tattoos) → building rapport ✓ body language ('the' girl, 4 tattoos) ✓ use of ellipses in the narrative (skips traditional 'I do', concludes by 'I promise') ✓ convincing message & experience audience may identify with = winner 1 Drafting a presentation 20230322 hw20230329 pix/icons8-collaboration-100_white.png active prep_deck_shuffled_lines_halign deck_shuffled_lines_halign ]]> pinnacle /ˈpɪnəkl/ = top or most successful point to seal the deal = to come to an agreement, to finalise the deal; to make an agreement official sting = sharp often poisonous wounding organ of an insect, snake, etc yourself like on a show I don't like this ~~kind~~ way of presenting It's not ~~such~~ as aggressive ~~like~~ as the previous ones ]]> 20230315 18:10-19:30 2 active PTEC | Presenting a new vehicle By the end of this session you will have studied Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w (annotate the pdf or attach a docx file with your answers) → send back by e-mail by Friday 20230317 → time allowed: 60min quarterly_test_rrwcgroup5_20230315.pdf

Quarterly test results video

Sales pitch by Tatyana https://disk.yandex.ru/i/YlwlsvxOD5h9lw → use the

Presentation Checklist to decide if the presentation was successful. video

Sales pitch by Sergey https://disk.yandex.ru/i/MqiDUKUQ-IvW0w → use the

Presentation Checklist to decide if the presentation was successful. Watch the video and take notes of the following points: (you had already watched this video 20181114) video

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 3 20230301 hw20230315 Signposting pix/icons8-lecturer-100_white.png role A: Anna, Tatyana role B: Sergey, Marina Nadezhda - topic subject to your interests Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 2 pix/icons8-lecturer-100_white.png Presentation checklist active move_contents ✓ introduction ✓ rhetorical question(s) / hook / quotation ✓ objectives & tasks ✓ breakdown / plan of the presentation ✓ logical structure ✓ check audience understanding with CCQs (Concept Checking Questions) ✓ clear parts ✓ transitions between parts ✓ commenting slides (occasionally paraphrasing but no feeling of reading) ✓ objectives Has the goal of the presentation been achieved? ✓ timing (total vs per slide) ✓ clear & memorable conclusion VISUALS ✓ legibility (incl. slide numbers for reference, progression bar) ✓ no information overload (e.g. tables from spreadsheets) ✓ variety (infographics, line graphs, bar graphs, pie charts...) ✓ layout of information on the slide (top left → bottom right) ✓ video clips ✓ mini intervention(s) of subject-matter experts USE OF LANGUAGE ✓ vocab ✓ graded language and little jargon ✓ grammatical structures & accuracy ✓ conjunctions, adverbial phrases ✓ tripling arguments ✓ metaphors DELIVERY ✓ pace ✓ articulation & pronunciation ✓ intonation ✓ no obvious signs of reading ✓ stress on keywords ✓ body language ✓ eye contact CONCLUSION ✓ recap ✓ general conclusion ✓ recommendations ✓ contacts if further information required ✓ call for action ✓ opening ✓ Q&A session ]]> 3 20230301 hw20230315 Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development.]]> Would you like to drive this state-of-the-art vehicle? It is designed to address the urban needs of emerging economies! Today, we'll look at... visual

You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development. ]]> How can we tackle traffic jams in the city? This is what I'm going to talk about in today's presentation To begin with... to remind = to help sb remember sth important that they must do to depict = to show in, or as in, a picture to portray = to show sb/sth in a picture; to describe sb/sth in a piece of writing to reveal = to make sth known to sb, to show sth that previously could not be seen to disclose = to make sth known to sb, to show sth that previously could not be seen to claim = to say that sth is true although it has not been proved and other people may not believe it to suggest = to express indirectly by an image, form, or model to recall = to make sb think of sth to illustrate = to make the meaning of sth clearer by using examples, pictures, etc to embody = to express or represent an idea or a quality to be reminiscent of = reminding you of sb/sth to be regarded as = to be thought about in a particular way to be considered as = to be thought about in a particular way to broach = to begin a discussion of something difficult to feature = to include someone or something as an important part to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to possess = to have; владеть to lack = not to have to address = to deal with eventually = finally; в конечном итоге state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time convinced convincing pitch 3 ~~millions~~ million dollars is a small amount We should bring up ~~us our~~ the (likely?) problem of | negative attitude to the vehicle ('s appearance | design) Then I’m absolutely sure that we should ~~bring up us to~~ get used to the modest and useful means of transportation. It's just wonderful not to be ~~spended~~ spent on gasoline ~~From the~~ At first glance ~~Till~~ By 2035 it will be prohibited to sell ~~gasoline~~ cars with a combustion engine in Europe Hardly ever can you ~~can~~ find petrol stations in... That's why we'd like to ~~present~~ show you this vehicle What ~~is the~~ audience (OR target group do you expect to buy this car? Sergey ~~is know~~ knows his target audience ]]> 20230301 18:10-19:30 2 active PTEC - signposting PTEC - Presenting a new vehicle By the end of this session you will have studied 20230222 advance cancellation (not charged)

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 2 Writing a pitch 20230215 hw20230222 pix/icons8-lecturer-100_white.png 2 Writing a pitch 20230215 hw20230222 pix/icons8-lecturer-100_white.png active edit_2columns_2qa prep_2columns_2qa edit_text_for_reading_task shuffled_boxes Practise the following techniques to keep the audience interested: ✓ tripling This course was cheap, interesting and effective ✓ alliteration rapid, relevant and realistic ✓ rhymes Our brand in their hand ]]> alliteration = use of the same letter or sound at the beginning of words that are close together, as in sing a song of sixpence rhyme = word that has the same sound or ends with the same sound as another word

Pitch structure

to observe

to mention

I would like [ ] our sales target Introducing the topic → I would like to talk about our sales target]]> to bring up to raise Today, I would like to [ ] the problem of late payment Introducing the topic to refer to to originate from This issue [ ] the problem we had discussed at our last meeting Giving the background to have a look at to focus on To begin with, we're going to [ ] the advantages of our solution, and then we'll [ ] what we need to achieve our targets Explaining the breakdown / plan First of all Last but not least [ ] we'll have to examine the sales targets Making transitions from one part to another to feature to lack This solution [ ] some unique selling points Describing characteristics to notice to note Please, [ ] this is quite unusual Making observations To put it in a nutshell To sum up [ ], we have seen the pros & cons of this solution, how much it costs, and why you really need it Drawing conclusions 2 Presentation keywords active deck_shuffled_lines_halign pix/icons8-dictionary-100_white.png to talk about

to observe

to mention

Introducing the topic to present → to talk about ]]>

1. Introducing the topic

to bring up to raise

2. Giving the background (putting in the picture)

to refer to to originate from

3. Explaining the breakdown / plan

to have a look at to focus on

4. Making transitions from one part to another

First of all Last but not least

5. Describing characteristics

to feature to lack

6. Making observations

to notice to note

7. Drawing conclusions

to put it in a nutshell to sum up ]]> 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all Last but not least to begin with then eventually

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...) ]]> 3 20230301 hw20230315 Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

]]> You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development. Would you like to drive this state-of-the-art vehicle? It is designed to address the urban needs of emerging economies! Today, we'll look at... visual

2010 Dayton elevator speech winner https://www.youtube.com/watch?v=0HKOf3l6350 ]]> 2 Pitch analysis - case study 2 20230208 hw20230215n2 pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2012 BPC elevator speech winner elevator_pitch_contest_winner_nancy_t_wheeler_university_of_dayton.mp4 http://www.youtube.com/watch?v=BIo-enMAIxE ]]> 4 Presentation Checklist hw20220210 active edit_2columns_2qa How can you tell if a presentation is successful? Add your own criteria under the headings to evaluate a presentation. Methodology Visuals Use of language Delivery Conclusion

Presentation checklist

2010 Dayton elevator speech winner https://www.youtube.com/watch?v=0HKOf3l6350 ]]> What are the positive aspects of this pitch? ✓ convincing argumentation & simple concept ✓ short sentences without conjunctions to insist on mechanically exponential growth pattern ✓ tripling technique (e.g. This course was cheap, interesting and effective) ✓ alliteration (e.g. rapid, relevant and realistic) ✓ rhymes (your brand in their hand) What areas need to be improved? 〆no start up capital mentioned 〆no call for action or request (i.e. asking audience to reflect on or do sth) 〆no comparison with competition 〆too fast speech (poor articulation, grammar mistake...) 〆little rapport with the audience rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well Was the presentation successful? Would you invest money in this project? ✓ yes, because the narrative (i.e. selling of the product) was convincing although delivery had many mistakes Conclusion: → if you have a good idea, you can sell it even with a poor presentation Opening: → if you have a bad idea, can you sell it with a good presentation? 2 Pitch analysis - case study 2 20230208 hw20230215n2 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2012 BPC elevator speech winner elevator_pitch_contest_winner_nancy_t_wheeler_university_of_dayton.mp4 http://www.youtube.com/watch?v=BIo-enMAIxE ]]> What are the positive aspects of this pitch? ✓ supportive body language ✓ short sentences ✓ call for start up capital ✓ break even point ✓ ROI - return on investment ✓ comparison with competition to break even = to attain a level at which there is neither gain nor loss, as in business What areas need to be improved? 〆little convincing concept (do you really need it?) 〆questionable projections 〆rather artificial intonation in rhetorical questions (sounds too much like a sales pitch) projection = estimate or statement of what figures, amounts, or events will be in the future, or what they were in the past, based on what is happening now Was the presentation successful? Would you invest money in this project? ✓ no, because the narrative (i.e. description & selling of the product) failed to convince although delivery was better than in case study 1 2 20220901 hw20220906 Enriching language with synonyms Building a narrative flow & cohesion active edit_ol_qa pix/icons8-dictionary-100_white.png to listen to talk about → Today, we'll talk about the selling points of this product.]]> ]]> to depict to portray to represent to remind to remind = to help sb remember sth important that they must do to show in, or as in, a picture to hide to reveal to disclose to hide = to put or keep sb/sth in a place where they/it cannot be seen or found to make sth known to sb, to show sth that previously could not be seen to suggest to claim to symbolise to claim = to say that sth is true although it has not been proved and other people may not believe it to express indirectly by an image, form, or model to illustrate to embody to recall to recall = to make sb think of sth to make the meaning of sth clearer by using examples, pictures, etc; to express or represent an idea or a quality to be reminiscent of to be regarded as to be considered as to be reminiscent of = reminding you of sb/sth to be thought about in a particular way 2 Writing a pitch 20230215 hw20230222 pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa edit_text_for_reading_task shuffled_boxes Practise the following techniques to keep the audience interested: ✓ tripling This course was cheap, interesting and effective ✓ alliteration rapid, relevant and realistic ✓ rhymes Our brand in their hand ]]> alliteration = use of the same letter or sound at the beginning of words that are close together, as in sing a song of sixpence rhyme = word that has the same sound or ends with the same sound as another word

Pitch structure

rhetorical question / hook / quote self-introduction name of your company target customer & needs brief description main benefits differences from competition USP(s) (unique selling point) your request / call for action anticipated questions promise ]]> quote = group of words or a short piece of writing taken from a book, play, speech, etc. and repeated because it is interesting or useful indisputable = that is true and cannot be disagreed with or denied; undeniable to break even = to attain a level at which there is neither gain nor loss, as in business return (~ on investment, R.O.I) = amount of profit made on investment business angel = investor who provides financial backing for small start-ups or entrepreneurs. Angel investors are usually found among an entrepreneur's family and friends and are essentially the exact opposite of a venture capitalist venture capitalist = investor who either provides capital to start-up ventures or supports small companies that wish to expand but do not have access to equities markets infographic = collection of imagery, data visualizations like pie charts and bar graphs, and minimal text that gives an easy-to-understand overview of a topic rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well projection = estimate or statement of what figures, amounts, or events will be in the future, or what they were in the past, based on what is happening now to remind = to help sb remember sth important that they must do to depict = to show in, or as in, a picture to portray = to show sb/sth in a picture; to describe sb/sth in a piece of writing to reveal = to make sth known to sb, to show sth that previously could not be seen to disclose = to make sth known to sb, to show sth that previously could not be seen to claim = to say that sth is true although it has not been proved and other people may not believe it to suggest = to express indirectly by an image, form, or model to recall = to make sb think of sth to illustrate = to make the meaning of sth clearer by using examples, pictures, etc to embody = to express or represent an idea or a quality to be reminiscent of = reminding you of sb/sth to be regarded as = to be thought about in a particular way to be considered as = to be thought about in a particular way good well structured ]]> 20230208 18:10-19:30 2 active PTEC - how to analyse a presentation & learn from mistakes By the end of this session you will have studied Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 20230201 3 Rephrasing presentations to engage your audience hw20230208 active pix/icons8-hand-with-pen-100_white.png 20230201 3 Rephrasing presentations to engage your audience hw20230208 active edit_ol_qa_writing prep_ol_qa_writing pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png you, we Force them to be active listeners. → use possessive determiners like your, our, their Make the topic easier to understand → narrow the topic by using closed questions (i.e. include the answer in the question) Can we improve sales? Why / why not? Ask the audience to contribute & be active → ask an open question How can we improve sales? What do we need? ]]> Do you need the advantages of our new solution? Open question: Can you find any disadvantages? ]]> Topic: Quarter 3 sales results Closed question: Open question: Closed question: Have sales satisfied our targets for the third quarter? Why / why not? Open question: What do we need to improve results in Q4? Topic: Sales forecasts and business opportunities Closed question: Open question: Closed question: Will sales follow the current trend? Open question: What can we do to grow? Which business opportunities can we explore to improve sales forecasts? Topic: Strategy and objectives for year 2023 Closed question: Open question: Closed question: Have we devised our plans well to reach our short term objectives this year? Do we need to change our strategy for 2023? Open question: What could we change in our strategy if we had no financial restrictions? to devise = to invent sth new or a new way of doing sth Topic: Causes and impact of the crisis on turnover Closed question: Open question: Closed question: Do you agree with the causes of the crisis? Open question: How could we have mitigated the downturn? downturn = fall in the amount of business that is done; a time when the economy becomes weaker 1 Vocab describing common mistakes active hw20220203n2 edit_match_qa prep_match_qa pix/icons8-dictionary-100_white.png Match the expressions with their definition. visual

]]> --> to flick You shouldn't do that with your pen when speaking to move or make sth move with sudden quick movements to fidget You will distract your audience if you keep doing so to move restlessly posture /'pɔstʃə:/ It shouldn't be too relaxed or rigid position in which you hold your body when standing or sitting voice modulation You will sound boring if you haven't enough manner of speaking in which the loudness or pitch or tone of the voice is modified lectern You shouldn't hide behind it when speaking stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer 2 Dealing with bad habits and mistakes active edit_ol_qa pix/icons8-collaboration-100_white.png What can you do to avoid those mistakes and/or bad habits? Flicking with your pen when speaking ✓ try holding a cup almost filled to capacity to force you to be calm to flick = to move or make sth move with sudden quick movements Fidgeting and as a result distracting your audience ✓ imagine a cat is resting on your shoulder ✓ place a pair of gloves on your shoulders → they shouldn't fall off to fidget = to move restlessly, without stopping, nervously Your posture is not comfortable or looks artificial ✓ imagine yourself under water or walking on the moon, with no gravity → you may move without difficulty, smoothly, but you'll have to do so slowly posture /'pɔstʃə:/ = position in which you hold your body when standing or sitting You sound boring because you haven't enough voice modulation ✓ highlight in your notes expressions which you want to stress ✓ drill rhetorical questions ✓ rehearse key sentences e.g. 1st introduction, conclusion voice modulation = manner of speaking in which the loudness or pitch or tone of the voice is modified You are hiding behind the lectern when speaking ✓ avoid using a lectern altogether → use a 2nd monitor on the floor facing you rather than the audience lectern = stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer 3 Criteria for evaluating a presentation hw20220203 active pix/icons8-collaboration-100_white.png deck_shuffled_lines_halign visual

→ place the following criteria under the correct headings. → use them for self assessment as well as evaluating other presentations. ]]>

Methodology

rh____i__l q________

Visuals

inf_______ o___l__d

Use of language

tri_____ arg______

Delivery

p___ e__ con____

Conclusion

op____g ]]> Methodology introduction rhetorical question(s) / hook breakdown / plan of the presentation clear parts transitions between parts clear & memorable conclusion Visuals legibility no information overload (e.g. tables from spreadsheets) variety (line graphs, bar graphs, pie charts...) Use of language vocab grammatical structures tripling arguments Delivery pace articulation & pronunciation intonation stress on keywords body language eye contact Conclusion recap general conclusion recommendations opening --> ]]> 1 Pitch analysis - case study 1 20230208 hw20230215n1 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner http://www.youtube.com/watch?v=i6O98o2FRHw ]]>

Presentation checklist

METHODOLOGY ✓ introduction ✓ rhetorical question(s) / hook / quotation ✓ objectives & tasks ✓ breakdown / plan of the presentation ✓ logical structure ✓ check audience understanding with CCQs (Concept Checking Questions) ✓ clear parts ✓ transitions between parts ✓ commenting slides (occasionally paraphrasing but no feeling of reading) ✓ objectives Has the goal of the presentation been achieved? ✓ timing (total vs per slide) ✓ clear & memorable conclusion VISUALS ✓ legibility (incl. slide numbers for reference, progression bar) ✓ no information overload (e.g. tables from spreadsheets) ✓ variety (infographics, line graphs, bar graphs, pie charts...) ✓ layout of information on the slide (top left → bottom right) ✓ video clips ✓ mini intervention(s) of subject-matter experts USE OF LANGUAGE ✓ vocab ✓ graded language and little jargon ✓ grammatical structures & accuracy ✓ conjunctions, adverbial phrases ✓ tripling arguments ✓ metaphors DELIVERY ✓ pace ✓ articulation & pronunciation ✓ intonation ✓ no obvious signs of reading ✓ stress on keywords ✓ body language ✓ eye contact CONCLUSION ✓ recap ✓ general conclusion ✓ recommendations ✓ contacts if further information required ✓ call for action ✓ opening ✓ Q&A session ]]> What are the positive aspects of this pitch? ✓ convincing argumentation & simple concept ✓ short sentences without conjunctions to insist on mechanically exponential growth pattern ✓ tripling technique (e.g. This course was cheap, interesting and effective) ✓ alliteration (e.g. rapid, relevant and realistic) ✓ rhymes (your brand in their hand) What areas need to be improved? 〆no start up capital mentioned 〆no call for action or request (i.e. asking audience to reflect on or do sth) 〆no comparison with competition 〆too fast speech (poor articulation, grammar mistake...) 〆little rapport with the audience rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well Was the presentation successful? Would you invest money in this project? ✓ yes, because the narrative (i.e. selling of the product) was convincing although delivery had many mistakes Conclusion: → if you have a good idea, you can sell it even with a poor presentation Opening: → if you have a bad idea, can you sell it with a good presentation? 2 Pitch analysis - case study 2 20230208 hw20230215n2 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2012 BPC elevator speech winner elevator_pitch_contest_winner_nancy_t_wheeler_university_of_dayton.mp4 http://www.youtube.com/watch?v=BIo-enMAIxE ]]>

Presentation checklist

METHODOLOGY ✓ introduction ✓ rhetorical question(s) / hook / quotation ✓ objectives & tasks ✓ breakdown / plan of the presentation ✓ logical structure ✓ check audience understanding with CCQs (Concept Checking Questions) ✓ clear parts ✓ transitions between parts ✓ commenting slides (occasionally paraphrasing but no feeling of reading) ✓ objectives Has the goal of the presentation been achieved? ✓ timing (total vs per slide) ✓ clear & memorable conclusion VISUALS ✓ legibility (incl. slide numbers for reference, progression bar) ✓ no information overload (e.g. tables from spreadsheets) ✓ variety (infographics, line graphs, bar graphs, pie charts...) ✓ layout of information on the slide (top left → bottom right) ✓ video clips ✓ mini intervention(s) of subject-matter experts USE OF LANGUAGE ✓ vocab ✓ graded language and little jargon ✓ grammatical structures & accuracy ✓ conjunctions, adverbial phrases ✓ tripling arguments ✓ metaphors DELIVERY ✓ pace ✓ articulation & pronunciation ✓ intonation ✓ no obvious signs of reading ✓ stress on keywords ✓ body language ✓ eye contact CONCLUSION ✓ recap ✓ general conclusion ✓ recommendations ✓ contacts if further information required ✓ call for action ✓ opening ✓ Q&A session ]]> What are the positive aspects of this pitch? ✓ supportive body language ✓ short sentences ✓ call for start up capital ✓ break even point ✓ ROI - return on investment ✓ comparison with competition to break even = to attain a level at which there is neither gain nor loss, as in business What areas need to be improved? 〆little convincing concept (do you really need it?) 〆questionable projections 〆rather artificial intonation in rhetorical questions (sounds too much like a sales pitch) projection = estimate or statement of what figures, amounts, or events will be in the future, or what they were in the past, based on what is happening now Was the presentation successful? Would you invest money in this project? ✓ no, because the narrative (i.e. description & selling of the product) failed to convince although delivery was better than in case study 1 posture /'pɔstʃə:/ = position in which you hold your body when standing or sitting to flick = to move or make sth move with sudden quick movements to fidget = to move restlessly, without stopping, nervously voice modulation = manner of speaking in which the loudness or pitch or tone of the voice is modified to take charge = to assume control lectern = stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer shade ~ of sth = different kind or level of opinion, feeling, etc rigid /'ridʒəd/ = (often disapproving) (of rules, methods, etc.) very strict and difficult to change; stiff and difficult to move or bend mannerism = way of speaking or moving that is typical of a person 20230201 18:10-19:30 2 active PRESENTATIONS UNDER THE EYE OF THE CAMERA - how to use the structure of an elevator pitch for presentations By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson The Business Intermediate 2.0 Case study Phoenix pg 85 ex 6 role play the_business_2_0_intermediate_b1_student_s_book_pg84-85_company_and_community_case_study_phoenix.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> Presentation analysis - introduction 20230125 hw20230201 Steve Jobs introduces iPhone in 2007 https://www.youtube.com/watch?v=MnrJzXM7a6o ]]> PTEC - Presentation Techniques under the Eye of the Camera 1 Presentation analysis - introduction 20230125 hw20230201 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png Steve Jobs introduces iPhone in 2007 https://www.youtube.com/watch?v=MnrJzXM7a6o ]]> What are the positive aspects of this pitch? ✓ narrative based on explaining where you come from, where you are now, and where you are going to ✓ pace (rather slow, incl. occasional tripling) ✓ surprises ← building rapport ✓ humour (a finger is technologically better than a stylus...) ✓ visuals (simple, not overloaded with tables & data) ✓ convincing argumentation & simple concept ✓ matches target audience What areas need to be improved? 〆neglected, ignored or scorned on previous technological achievements 〆possibly unfair comparisons with the competition (illegal form of advertising in some countries) 〆no defaults mentioned 〆no price quoted to scorn = to feel or show that you think sb/sth is stupid and you do not respect them or it Was the presentation successful? Would you invest money in this project? ✓ designed to whet the appetite of fans rather than convince of cutting edge technologies implemented to whet the appetite = to increase your desire for or interest in sth 1 Lead in Why use elevator pitching techniques in presentations active edit_ol_qa pix/icons8-collaboration-100_white.png Answer the following questions. visual

Imagine you are in this conference room. How do you make people listen to you? ]]> Can you be efficient at work without public speaking skills? ✓ presentation skills are considered as hygiene factors → a good manager must be able to communicate 〆not knowing how to speak to a wider audience may soon become a handicap handicap = something that makes it difficult for sb to do sth What do you worry about when delivering a presentation? 〆making a good enough first impression 〆lacking charisma 〆information overload = lacking methodology 〆lacking rehearsal & feedback 〆working after hours & burning out 〆stage fright ≠ preparing the presentation and not the presenter stage fright = nervous feelings felt by performers before they appear in front of an audience rehearsal = time that is spent practising a play or piece of music in preparation for a public performance After much training in presentations, you may feel effective, but are you efficient? Being effective is about doing the right things, while being efficient is about doing things right. https://www.insightsquared.com/blog/effectiveness-vs-efficiency-whats-the-difference/#:~:text=Effective%20(adj.),Efficient%20(adj.)&text=The%20difference%20between%20effectiveness%20and%20efficiency%20can%20be%20summed%20up,is%20about%20doing%20things%20right ↔ is being effective enough in today's corporate environments? → you feel efficient in giving presentations if you do it regularly ]]> effective = adequate to accomplish a purpose; producing the intended or expected result efficient = performing or functioning in the best possible manner with the least waste of time and effort You have a bright idea but you need money. You meet a CEO in the lift of a business centre. How do you ask for his/her financial support? lift pitch ≠ collocation ]]> elevator pitch = 10-second to 1-minute talk or arguments used by a person trying to persuade people, usually business angels or venture capitalists, to invest in a business project What are the differences between an elevator or sales pitch and a presentation? ✓ timing ✓ contents ✓ more active body language ✓ few or no visuals → convincing rather than reporting How can elevator and sales pitch techniques help improve your presentations? forcing them to accept or disagree with your argumentation (...) → be convincing rather than just descriptive

Imagine you are the player in red on the left. How will you score against that team of friendly-looking rugby players in blue on the right? ]]> 2 Structure of a pitch Structure of a pitch hw20220127 pix/icons8-collaboration-100_white.png active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 1. 2. s___-i___________ 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. ]]> 20230201 3 Rephrasing presentations to engage your audience hw20230208 active prep_ol_qa_writing edit_ol_qa_writing pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png you, we Force them to be active listeners. → use possessive determiners like your, our, their Make the topic easier to understand → narrow the topic by using closed questions (i.e. include the answer in the question) Can we improve sales? Why / why not? Ask the audience to contribute & be active → ask an open question How can we improve sales? What do we need? ]]> Do you need the advantages of our new solution? Open question: Can you find any disadvantages? ]]> Topic: Quarter 3 sales results Closed question: Open question: Closed question: Have sales satisfied our targets for the third quarter? Why / why not? Open question: What do we need to improve results in Q4? Topic: Sales forecasts and business opportunities Closed question: Open question: Closed question: Will sales follow the current trend? Open question: What can we do to grow? Topic: Strategy and objectives for year 2022 Closed question: Open question: Closed question: Have we devised our plans well to reach our short term objectives this year? Open question: What could we change in our strategy if we had no financial restrictions? to devise = to invent sth new or a new way of doing sth Topic: Causes and impact of the crisis on turnover Closed question: Open question: Closed question: Do you agree with the causes of the crisis? Open question: How could we have mitigated the downturn? downturn = fall in the amount of business that is done; a time when the economy becomes weaker to whet the appetite = to increase your desire for or interest in sth to scorn = to feel or show that you think sb/sth is stupid and you do not respect them or it elevator pitch = 10-second to 1-minute talk or arguments used by a person trying to persuade people, usually business angels or venture capitalists, to invest in a business project to pitch to someone = to aim an idea or product at someone, to promote by means of an argument and demonstration been watch watched this video before It depends of on the aim of the presentation If you feel ~~yourself~~ efficient it's not the same as effective ]]> monotonous /məˈnɔtnəs/ 20230125 18:10-19:30 2 active Case study Locating a recycling centre By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson The Business Intermediate 2.0 Case study Phoenix

pg 84 ex 2 reading the_business_2_0_intermediate_b1_student_s_book_pg84-85_company_and_community_case_study_phoenix.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> Market Leader 3rd edition B1 active textbook negotiations_mindmap.pdf ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Do you sort out your (household) rubbish? ✓ segregate waste & recycle when possible 〆feels pointless in comparison with the size of industrial waste to segregate = to keep one thing separate from another How should authorities deal with hazardous waste that can't be recycled? ✓ store in areas that won't harm the environment until some new technology can deal with it 〆burn in furnaces hazardous /ˈhæzədəs/ = risky, dangerous furnace = enclosed space or room for heating metal or glass to very high temperatures Would you like to live near a recycling centre? ✓ modern recycling centres guarantee no polluting emissions ✓ it's for the good cause ✓ give a good example of citizenship e.g. skiing slope on the roof of a recycling centre in the middle of Copenhagen cause (for the good ~) = idea that people support or fight for Should householders be charged for the removal of non-recyclable rubbish? ✓ pay taxes ✓ hold the town hall responsible for discarding waste appropriately householder = person who owns or rents the house that they live in to discard = to get rid of sth that you no longer want or need What do you do with old cars? What happens to old cars in Russia? ✓ trade in at a car dealer for recycling 〆dump in a landfill to trade in = to buy sth by giving a used item as part of the payment for a new one landfill = area of land where large amounts of waste material are buried under the earth Can any commercial entity be trusted to recycle vehicles with due diligence? ✓ should provide evidence of corporate social responsibility ✓ ensure they gain support from green activists CSR = corporate social responsibility due diligence = care that a reasonable business or person is normally expected to take before entering into an agreement or contract with another party or an act with a certain standard active textbook T / Cl How high tech do you think this company is / could be? (...) pg 84 ex 2 reading T / Cl Would you locate a recycling centre in the old town? (...) pg 85 ex 3 listening the_business_mac_millan/the_business_intermediate_2_0/the_business_intermediate_2_0_audio_cd02/the_business_intermediate_2_0_u6_2.39.mp3 pg 85 ex 4 5 discussion T / Cl Could you include a museum and a research centre attached to the recycling facility to justify its location close to the school? ✓ operation 'charm & diplomacy' (...) pg 85 ex 6 role play pg 116 group A planning dept Ladies & gentlemen, thank you for coming all this way to Port Katherine. We're happy you have shown interest in our little town, I can't say how enthusiastic we are about business opportunities you could bring to our area. pg 118 group B residents Good morning & welcome from us too. I hope you will like our beautiful little town. pg 121 group C Phoenix Thank you for your warm welcome. I'm thrilled & look forward to collaborating with you. Let me begin by saying that we are considering 3 locations... ]]> 1 Presentation analysis - introduction 20230125 hw20230201 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Steve Jobs introduces iPhone in 2007 https://www.youtube.com/watch?v=MnrJzXM7a6o ]]> What are the positive aspects of this pitch? ✓ pace ✓ surprises ✓ humour ✓ visuals ✓ convincing argumentation & simple concept What areas need to be improved? 〆no defaults mentioned 〆no price quoted Was the presentation successful? Would you invest money in this project? to segregate = to keep one thing separate from another hazardous /ˈhæzədəs/ = risky, dangerous furnace = enclosed space or room for heating metal or glass to very high temperatures householder = person who owns or rents the house that they live in to discard = to get rid of sth that you no longer want or need to ensure = to make sure, make certain recycling = act of processing used or abandoned materials for use in creating new products cause (for the good ~) = idea that people support or fight for; дело (правое, благородное и т.п) to trade in = to buy sth by giving a used item as part of the payment for a new one landfill = area of land where large amounts of waste material are buried under the earth to charm = to please or attract sb in order to make them like you or do what you want to be concerned by = to worry about prohibitive = preventing people from doing sth; discouraging desperate = feeling or showing that you have little hope and are ready to do anything without worrying about danger to yourself or others town hall = building containing local government offices how what it's called Maybe I will be glad ~~for this~~ about that ~~The earth~~ Land is ~~more~~ cheaper What details are you ~~interesting~~ interested in? All ~~courts~~ law suits were ~~win~~ won by us (OR we have been acquitted of all allegations / charges of pollution) ]]> 20230118 18:10-19:30 2 active Case study Pampas Leather Company (2/2) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Case study - Pampas Leather Company pg 89 task → prepare for negotiation role A - Pampas Sergey, Anna, Tatyana role B - WCA Nadezhda, Marina market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> active textbook mindmaps/negotiations_mindmap.pdf DVD case study commentary Feedback Why is it important to build a sustainable relationship? ✓ need repeat-business → seek a win-win outcome What risks are they facing? ✓ couldn't return unsold goods featuring the label of the distributor ✓ cultural differences ✓ focus too much on details & terms of the contract Conclusion: ✓ look for a long term relationship rather than big volumes → be honest about your needs 〆don't bluff → share risks equally & fairly ✓ work together and not against each other = reach a win-win solution ]]> apparel /əˈpærəl/ = (especially AmE) clothing, when it is being sold in shops/stores to lose sight of the bigger picture = to see the trees but not the forest fairly = in a fair and reasonable way; honestly; to some extent but not very BATNA = best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action detriment (to the ~ of) = act of causing harm or damage; sth that causes harm or damage the best in your field I'd like to find out (ask | enquire) ~~have~~ if you have any sales to in the US We have made (OR conducted) a ~~great~~ an exhaustive | thorough survey ~~about~~ of this ~~question~~ market It's a very ~~popular when~~ common that producers ~~give to~~ outsource in Asia When we try to find a distributor in the USA... In ~~according~~ accordance with our marketing ~~searches~~ survey | research we can start with... Erm... ~~your turn, your proposal...~~ what could you offer (in exchange) | would you like to add anything? I really look forward ~~for~~ to our deal Thank you for your ~~reciprocity~~ attention What will be ~~the~~ our next step? As women, they would like to ~~taste~~ try on these models They should to sell ~~for~~ at a good price I think ~~the~~ both sides asked about... ]]> 20230111 18:10-19:30 2 active Case study Pampas Leather Company (1/2) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating pg 89 background reading market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf

Zoom meeting details RRWC group 5 - Duncan Potter's Zoom Meeting Meeting ID: 799 4847 6862 Passcode: t19ibC https://us04web.zoom.us/j/79948476862?pwd=alnFnHoD8CXXjF5XClox5arfn84o0V.1 ]]> 1 Negotiation tutorial: Bargaining tactics | lynda.com active move_html5_video negotiation_tutorial_bargaining_tactics_lynda.com-ba0dparciww.mp4 2 pix/icons8-collaboration-100_white.png Negotiation strategies Negotiation strategies active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_lines prep_deck_shuffled_lines_halign Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com

]]> At the beginning In the middle At the end ]]> At the beginning 1. Establish connection 2. Small chat 3. Ingratiation 4. Anchoring In the middle 5. Persuasive argumentation 6. Diagnostic questions 7. Active listening & paraphrasing 8. Brainstorming (moving past resistance) 9. Making concessions 10. Diagnostic questions (moving past resistance) At the end 11. Getting to agreement 12. Asking for reciprocity ]]> 1 pix/icons8-collaboration-100_white.png Negotiation set phrases hw20221208-1 active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes prep_deck_shuffled_lines_halign Establishing connection → break the ice Ingratiation → be amiable Anchoring → ask rhetorical questions Exploring each other's needs → ask diagnostic questions Signalling for movement → show there is room for manoeuvre Active listening → paraphrase ]]> Establishing connection → break the ice Nice to meet you! How was your journey? Have you had a nice trip? Ingratiation → be amiable We're very excited to meet you today. We've heard a lot about your company. Feedback from your product / services is excellent. Anchoring → ask rhetorical questions Are you satisfied with...? Wouldn't you like...? Have you ever thought you could work faster if...? Exploring each other's needs → ask diagnostic (open) questions How much do you usually pay for...? What quantities would you...? Signalling for movement → show there is room for manoeuvre I think there's material for discussion My company might accept such terms if... Perhaps we could... I'd need to check if... Active listening → paraphrase So, you're saying... I get it I do see where you're coming from ]]> 2 pix/icons8-collaboration-100_white.png Negotiation giveaways hw20221208-2 active deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes prep_deck_shuffled_lines_halign Dealing with objections (resistance) Brainstorming new options → use conditional structures Probe with proposals → use what if + conditionals Showing preliminary agreement Making concessions → scratch my back and I'll scratch yours Closing the deal → recap & confirm Tying up loose ends → build a long-time relationship & generate repeat business ]]> Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> active textbook ✓ explain how quality is achieved ✓ justify why American buyers will be interested in Argentinian manufacture (...) pg 89 background reading T / Cl Preparing for the negotiation What concessions can you make? ✓ re-label the jackets under the name of American distributor (...) What will be your BATNA? ✓ shorter lead time (Argentina relatively close to the USA) ✓ minimum quantity of best-selling jackets (...) What proposals will your probe? ✓ volumes ✓ long-term contract (...) pg 138 Information file reading T / Cl What risks are likely? 〆 outsourcing to China rather far from both Argentina and USA 〆 meeting deadlines by outsourcing overseas 〆 cheaper labour force to the detriment of quality ✓ current economic situation not favourable to selling luxury goods like the Clubman jacket (...) pg 89 task

]]> to eavesdrop = to listen secretly to what other people are saying ingratiation = psychological technique in which an individual attempts to influence another person by becoming more likeable to their target; усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it to reframe = to change the way something is expressed or considered over the long haul = over an extended period of time to get one up on somebody = to get an advantage over someone, or to do something that shows you are better than them reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other ambit claim = initial demand made over and above what is expected in counter-offers and settlement push postpone this trip ...a wide ~~horizon~~ range of prices ... who can afford ~~themselves~~ to buy the Clubman ]]>