20190415 Prepare for quarterly test
Download onto your phone or tablet and listen carefully.
Spimex
= almost single commodity exchange in Russia
little competition
only need to satisfy international clients
Boris
gaz market
Anna
documentation
more grammar & vocab
Sergey
marketing
Ilya
global marketing
6k swim ~ 2hrs in Armenia
7k swim 2.29min
Bialetti gazer coffee machine
20180924
Boris
presentation re gas market
What is so specific about...
gas is the only commodity regulated by gvt
no transparent price
no one knows exact cost - it's confidential!
huge infrastructure but no supply & demand mechanism
no good investment decisions possible when can't evaluate future value of gas price in 5 years
private companies have difficulty planning strategically
...
Mouse-over to view key:
George Dannys Patrick Carlin
5 books
16 films
stand up
Nassim Nicholas Taleb
Black Swan
untraditional school of risk management
e.g. goose fed = successful
but suddenly is slaughtered = e.g. unpredictable crisis
KitKat rewards victim of car thief with chocolate bars
Car owner had car broken into by sb to steal lying bar in it
Twittered about it
Cambersands
Rye
beautiful old town
river
60 - 100 pounds / night
todo end of April as a review
see kaspergroup15
Print the following pdf for our next lesson
Speak Out Advanced
Unit 8.1 - Future seen from the past
pg 92 ex 1 B 2 A reading
speak_out_advanced_students_book_pg92-3_141-2_time_capsule_future_seeen_from_the_past.pdf
]]>
xml
sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc
20190506]]>2tbcBy the end of this session you will have studied NO LESSONS UNTIL FURTHER NOTICE
Rescheduled from previous lesson
(You should have already downloaded and / or printed this file for the previous lesson)
The Business Advanced
pg 7 Top tips for getting on in the workplace
pg 6 ex 4 discussion
the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf
We will continue this topic from the previous lesson.
Make sure you have a copy with you.
]]>The Business AdvancedC1activetextbook
(scheduled as homework)
pg 6 ex 4 discussion
T / Cl
[Are you not / Aren't you being] a bit over-confident, or should that be arrogant?
(...)
Grammar: Perfect aspect
pg 8 ex 1 listening
the_business_advanced_audio_cd01_04.ogg
pg 8 ex 2 discussion
Grammar: The passive
pg 8 ex 3 using the passive
pg 9 ex 4
T / Cl
When you start a new project, you need to set objectives.
What do you expect from your manager?
Demo:
Objectives should be...
- clear
- realistic
What collocates better with 'guidelines'
[clear / realistic]
- clear guidelines
pg 11 ex 6 collocations
setting goals
pg 11 ex 7 set as homework
pg 11 ex 8
SMART = specific, measurable, achievable, realistic, time-bound
pg 11 ex 9
set SMART objectives
Functional language: Setting SMART objectives
1.4 Management skills - self awareness & communication
pg 12 ex 1 2 3
obtaining feedback
- peer observation
- end of course questionnaires
- references
- customer feedback
- appraisal interview
- personality tests, quizzes
- feedback from supervisors
pg 12 ex 4
listening
the_business_advanced_audio_cd01_06.ogg
known to you not known to you
-----------------------------------------------
known
to others Arena blind spot
-----------------------------------------------
not known
to others Facade unknown
pg 11 ex 5
pg 12 ex 6
examine the meaning of the largest panes in the window
Demo
Who is hiding something?
- 2
Who is a dark horse?
- 3
choose a manager
pg 12 ex 7
look at the questions in the circle
listen out & match each answer to one of the questions
the_business_advanced_audio_cd01_07.ogg
the_business_advanced_audio_cd01_08.ogg
the_business_advanced_audio_cd01_09.ogg
the_business_advanced_audio_cd01_10.ogg
the_business_advanced_audio_cd01_11.ogg
pg 12 ex 8 9
pg 12 ex 10
1.5 Writing - job descriptions
pg 14 ex 1
pg 14 ex 2
demo:
full time [job title / job type]?
= job type
pg 14 ex 3 4
cringing = totally submissive
grovelling = creep on the earth, or with the face to the ground; to lie prone, or move uneasily with the body prostrate on the earth
sycophancy = flattering obsequiousness
cock-up = mistake that spoils people's arrangements
waffle = language that uses a lot of words but does not say anything important or interesting
premise = statement that is assumed to be true and from which a conclusion can be drawn
aptitude = natural propensity or talent
flawed = which has a mistake. error
thus = from that fact or reason or as a result, in the way indicated
performance appraisal = evaluation of work achieved
insight = clear or deep perception of a situation
to get the upper hand = to be in a controlling position
to juggle = to manage several tasks at the same time
to assert oneself = to behave in a firm, confident way
disconcerted = having self-possession upset; thrown into confusion
non-committal /'nɔn kə'mitəl/ = not giving an opinion; not showing which side of an argument you agree with
grey cardinal = someone who is a Grey Cardinal exerts power behind the scenes, without drawing attention to himself or herself
defensive = attempting to justify or defend in speech or writing
responsive = readily reacting or replying to people or events or stimuli; showing emotion
upfront = frank and honest
self-assertive = aggressively self-assured
dignified = having or expressing dignity; especially formality or stateliness in bearing or appearance
dependable = worthy of reliance or trust
dark horse = political candidate who is not well known but could win unexpectedly
nitpicking = as nitpicking inherently requires fastidious, meticulous attention to detail, the term has become appropriated to describe the practice of meticulously searching for minor, even trivial errors in detail (often referred to as "nits" as well), and then criticising them (see hypercriticism)
20190422 20190429]]>2activeBy the end of this session you will have studied (You should have already downloaded and / or printed this file for the previous lesson)
The Business Advanced
pg 7 Top tips for getting on in the workplace
pg 6 ex 4 discussion
the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf
We will continue this topic from the previous lesson.
Make sure you have a copy with you.
]]>activetextbook
no lesson - all students absent
201904152activeBy the end of this session you will have studied Download onto your tablet or print the following pdf for our next lesson.
The Business Advanced
pg 7 Top tips for getting on in the workplace
pg 6 ex 4 discussion
the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf
]]>The Business AdvancedC1activetextbook pg 6 ex 1
Lexical material: Career development
T / Cl
When you achieve your targets, should you tell others about it?
✓ yes, you have to get yourself noticed
pg 6 ex 2 3 scan reading
set for homework
pg 6 ex 4 discussion
T / Cl
To get things done faster, do you [work alone / scratch a few backs]?
✓ scratch a few backs
To get promoted, do you [get more of your manager's mind-share / avoid reporting without any particular reason]
✓ avoid reporting if nothing to say (in a more modern environment)
✓ get your manager's mind share (in a more traditional environment)
pg 6 ex 5 listening
the_business_advanced_audio_cd01_01.ogg
the_business_advanced_audio_cd01_02.ogg
the_business_advanced_audio_cd01_03.ogg
]]>
ruthless = having no pity or compassion
stance = standpoint; an attitude of mind
self-confident = showing poise and confidence in your own worth
to steer clear = to avoid, direct (oneself) somewhere
PA = personal assistant
appraisal = assessment
pantomime = performance using gestures and body movements without words
mind-share = amount of time spent thinking on sth
to scratch a few backs = to do favours for people in the hope they will be returned, e.g. Scratch my back and I'll scratch yours
employability (long-term ~ / short term ~) = fact of having the skills and qualifications that will make sb want to employ you
good well
It's all what as it should be
It's a logical step to move by climb the career ladder
A telephone is maybe forgot forgotten 5min later
I should do make a report
]]>
steer /stiər/
secretary /'sekrətrɪ/
career paths /'pæθs/
expertise /,ekspə:'ti:z/
psychologist /sai'kɔlədʒəst/
201904082By the end of this session you will have studied Download onto your tablet or print the following pdf for our next lesson.
The Business Advanced
pg 9 ex 5 reading
The Peter Principle
the_business_mac_millan_advanced_students_book_pg6-13_career_development_peter_principle_(...).pdf
]]>Liquified Natural Gas Weekly Analysis - Reutersactivetextbook
(only Boris present)
Sideways amid European gas hub spike
reading for gist
reading for detail
Lexical material: Liquified natural gas
T / Cl
If demand is subdued, it is [very active / not very active]
✓ not very active
Demand is subdued when [there is / there isn't] an acute spell of cold
✓ there isn't
acute = very serious or severe
High spot prices will [incentivise / stave off] contracting out more supply.
✓ stave off
= discourage, prevent from happening
spike = sharp rise followed by a sharp decline
to nudge = to push sb/sth gently or gradually in a particular direction
spot market = market in which a commodity is bought or sold for immediate delivery or delivery in the very near future
spot price = current delivery price of a commodity traded in the spot market
to entice /en'tais/ = to provoke someone to do something through (often false or exaggerated) promises or persuasion
to stave off = to prevent the occurrence of; prevent from happening
uptick = transaction in the stock market at a price above the price of the preceding transaction
MMBTu = Million of Million British Thermal Units
to incentivise = (to do sth) something that encourages you to do sth
subdued = not very busy; with not much activity; (of a person) unusually quiet, and possibly unhappy
rebound = positive reaction that happens after sth negative
acute = very serious or severe
cold spell = period when the weather is colder than usual; cold snap
to dent = to damage sb's confidence, reputation, etc; to make a hollow place in a hard surface, usually by hitting it
ample = enough or more than enough
bcm = billion cubic metres
contango = Brit. Stock Exch. 1 the postponement of the transfer of stock from one account day to the next. 2 a percentage paid by the buyer for such a postponement
bearish = (finance) showing or expecting a fall in the prices of shares
to edge up = to push one's way into (a space); to
trough = period of time when the level of sth is low, especially a time when a business or the economy is not growing
going in | undergoing development .
This gas is not doesn't evaporate at room temperature.
]]>activeBy the end of this session you will have studied activetextbook20190401 (2ach)
support materials covered
Market Leader Upper Intermediate
course book
Lexical material: Team building, team playing
T / Cl
Have you ever participated in a team building activity?
- ...
Building successful teams
pg 76 ex A listening
market_leader_3rd_upper_intermediate_audio_cd02_025.ogg
T / Cl
Should you be limited by subject-heading thinking?
- probably not
Will you talk with colleagues without a specific need?
- perhaps not because you are stuck in your daily work
pg 76 ex B listening
market_leader_3rd_upper_intermediate_audio_cd02_026.ogg
T / Cl
Who pulls the team together?
- the gluers
What do they look after?
- pastoral needs
= relationship (emotional, 'spiritual') needs of people
pg 76 ex C listening
market_leader_3rd_upper_intermediate_audio_cd02_027.ogg
T / Cl
What form of leadership is more popular in Russia [empowerment / command & control]?
- C2
pg 76 ex D listening
market_leader_3rd_upper_intermediate_audio_cd02_028.ogg
T / Cl
What is arguably more effective for team-building?
[competition / no competition]
- no competition
[formal atmosphere / not contrived atmosphere]
- not contrived atmosphere
pg 76 ex A B C D E reading
pg 77 Recipes for team building
pg 76 ex F G new expressions
to spring / come to mind = to be remembered
pastoral /ˈpɑ:stərəl/ = relating to the work of a priest or teacher in giving help and advice on personal matters,
not just those connected with religion or education
to foster = to promote the growth of
to contrive = to make or work out a plan for; devise
contrived = artificially formal; showing effects of planning or manipulation
to persist = to refuse to stop; continue firmly or obstinately (in an opinion or a course of action) esp. despite obstacles, remonstrance...
dab hand (at sth) = person who is very good at doing sth or using sth
pedestrian = without any imagination or excitement; dull
eponymous = eponymous character of a book, play, film/movie, etc. is the one mentioned in the title
deco - delayed error correction / favourite mistakes
$deco_ref = "20190401-1757";
${'txt_'.$deco_ref} ="
to trade with any another other members
They could have different preferations preferences Any No member of the team doesn't realise realises the spectrum
I take a the role of the doer
a person feels himself like a baby (kidult = kid + adult)
It depends of on the nature of the job
She can divide obligations share tasks among us
";
include("inc/show_hide_mistakes.inc");
pig - pronunciation & intonation guidelines
character /ˈkærɪktə/
New Inside Out Advanced
pg 38 ex 3 4 grammar - Future seen from the past
Mouse-over to view key:
pg 38 ex 3
a) to get
b) to see
c) to study
d) of going
e) of winning
f) to buy
g) of giving up
h) to move house
pg 38 ex 4
(possible answers)
a) I was planning to go to the concert...
b) I was on the verge of buying a new laptop...
c) I had been hoping to go to medical school...
d) I was think of going to the party...
e) I was just about to have supper...
f) I was going to have my nose pierced...
g) I was on the point of accepting the job...
Download onto your tablet or print the following pdf for our next lesson.
New Inside Out Advanced
pg 16 ex 1 reading for gist
Restaurant review
new_inside_out_advanced_students_book_pg16-18_restaurant_review_fronting.pdf
Lesson plan
warmer
【Venova】Fly Me To The Moon
https://www.youtube.com/watch?v=XqvGcU57N2k
Venova Saxophone by Yamaha
Venova Yamaha's original branched pipe structure made wind instrument simple and compact!
https://www.youtube.com/watch?v=hZ0NL23EAossupport materials covered
New Inside Out Advanced
T / Cl
How do you choose a restaurant?
- ...
Do you read & follow reviews of The Michelin?
- ...
What kind of language do you need in a review [formal / informal / neutral]?
- neutral
What can you learn from such writing forms?
- register (neither business nor plain spoken English)
- range of vocab
- literate devices
=> make the reading more engaging
When can you use such style?
- in reports & presentations
=> to catch target audience's interest
pg 16 ex 1 2 3 4
reading - Restaurant review
pg 17 ex 5
T / Cl
What is more important, to have [a thriving business / a family-business focusing on quality]
- ...
set for homework
Lexical material: Describing a thriving business
pg 17 ex 1 2 vocab
(SSS B read pg 129 Unit 2 Vocab pg 17)
Grammar: Fronting
T / Cl
What sounds more dramatic?
1. The days when we could sit & enjoy a quiet meal were gone
2. Gone were the days when we could sit & enjoy a quiet meal
- 2
= fronting
pg 18 ex 1 2 3
pg 18 ex 4
new expressions
advance bookings = booking ahead of time
to blare = sound very loud, like a trumpet
bobbing = cause to move in a short, jerking manner; to move (a thing) with a bob
thriving = prosper or flourish; grow rich
batter = semi-liquid mixture of several ingredients, as, flour, eggs, milk, etc.,
beaten together and used in cookery
chugged = emit a regular muffled explosive sound, as of an engine running slowly
homely = comfortable, simple
reverie = dreamy or musing state
thrust = push with a sudden impulse or with force
surrounding = that is near or around sth
monstrosity /mɔnsˈtrɔsɪtɪ/ = something that is very large and very ugly, especially a building
moving = expressive of or exciting sexual love or romance
tear-jerker = excessively sentimental narrative
deco - delayed error correction / favourite mistakes
$deco_ref = "20190325-1837";
${'txt_'.$deco_ref} ="
it's difficult to talk to people at another the other side of the table
It seemslooks like our restaurant 'Chaika'
It seems to be like our restaurant 'Chaika'
If you look to at the situation from the side perspective of ...
";
include("inc/show_hide_mistakes.inc");
pig - pronunciation & intonation guidelines
it varies /'veri:z/
tiny /'taini:/
support materials covered
New Inside Out Advanced
T / Cl
Do you know anyone who was very unlikely to become famous, but finally became a household name?
(...)
pg 36 ex 1 2 3 4 reading
pg 37 Michael Jackson
Lexical material: Fame & its disadvantages
pg 37 glossary
pg 38 ex 2 3 4 grammar - Future seen from the past
new_inside_out_advanced_students_book_pg37-38_future_seen_from_the_past.pdf
Grammar: Future as seen from the past
$list_of_decks= "deck_of_phrases_future_in_the_past.csv";
//$list_of_decks= "deck_of_phrases_future_forms.csv";
include ('inc/csv_load_deck.inc');
pg 38 ex 3 4 grammar - Future seen from the past
new expressions
to live up to = meet the requirements or expectations of
to dog = to cause trouble over a long period
to emerge ~ (from sth) = to come out of a dark, enclosed or hidden place; to become known
lurid = ghastly, very frightening and unpleasant, because it involves pain, death; very pale, ing
prurient = having an unhealthy obsession with sexual matters
to be on the verge of = to be about to + infinitive
merry-go-round = revolving machine with wooden horses or cars for riding on at a fair etc
to dodge = to cause trouble
dodge = quick movement to avoid or evade something; a clever trick or expedient
staggering = extremely surprising
mainstream = considered normal & accepted by most
slick = impressive & seemingly without effort
frail = physically weak & unhealthy
hype = extravagant or intensive publicity promotion; cheating; a trick
reclusive = living alone & avoiding other people
to ward off = to avert, turn away, repel
sheer = used to emphasize the size, degree or amount of sth; complete and without restriction or qualification
magnum opus = work of art, music or literature that people think is the best that the artist, etc. has ever produced
to rehearse ~ (for sth) = to practise or make people practise a play, piece of music, etc. in preparation for a public performance
social stratum = class in a society
deco - delayed error correction / favourite mistakes
$deco_ref = "20190311111";
${'txt_'.$deco_ref} ="
I succeeded to print in printing ...
From the point of economical economic efficiency...
Sometimes it goes at in the opposite direction.
I have had no idea that he (had) created a place of living based on his child childhood dreams
";
include("inc/show_hide_mistakes.inc");
pig - pronunciation & intonation guidelines
support materials covered
no lesson - all students absent
new expressionsdeco - delayed error correction / favourite mistakespig - pronunciation & intonation guidelines
support materials covered
New Language Leader Advanced
course book
Unit 5.2 Design classics
pg 48 ex 1 speaking
pg 48 ex 2 A B reading
Birth of an icon
pg 48 ex 3
Grammar: Future seen from the past
pg 49 ex 4 A B C grammar
$list_of_decks= "deck_of_phrases_future_in_the_past.csv";
//$list_of_decks= "deck_of_phrases_future_forms.csv";
include ('inc/csv_load_deck.inc');
$grammar_ref = "20190304-1037";
${'txt_'.$grammar_ref} ="
Tuesday
I'm meeting an important client tomorrow
Wednesday
I [was meeting / I was going to meet / I was supposed to meet / I was to have met] an important client this morning but it has been postponed
- was going to meet
- was supposed to meet
- was to have met
= future seen from the past
You have a job interview in another town tomorrow but you have a tight budget.
a) You tell your friend:
I'm going to get up at 6am to catch the cheapest train
b) You promise:
I will travel 2nd class to cut costs
The next day, you miss your train
You tell your friend:
a) I was going to get up at 6am to catch the cheapest train
[you got up at 6am / you overslept]
- you overslept
intention, plan
= future from the past
b) I would travel 2nd class to cut costs
!= repeated action
= arrangement, intention that didn't happen
Structures:
was/were + to + infinitive
formal
= happened later
would + infinitive
formal
= happened later
was / were going to + infinitive
= happened later
informal
was/were about to + infinitive
informal
= that happened soon afterwards
was/were + to have + past participle
formal
= didn't happen later
would have + past participle
neutral
= didn't happen later
was / were supposed + to + infinitive
neutral
= didn't happen later
";
include("inc/show_hide_grammar.inc");
pg 49 ex 5 6 practice
pg 49 ex 7 vocab
Lexical material: Design-classic patterns in textiles, checked fabrics, hound's tooth check
pg 49 ex 8 speaking
pg 49 ex 9 writing
Description of an item with an interesting design
new expressions
design classic = elegant, but simple and traditional in style or design; not affected by changes in fashion
iconic = acting as a sign or symbol of sth
dismissive (of sb/sth) = showing that you do not believe a person or thing to be important or worth considering
watchdog = person or group of people whose job is to check that companies are not doing anything illegal or ignoring people's rights
downturn = fall in the amount of business that is done; a time when the economy becomes weaker
across the pond = (informal) on the other side of the Atlantic Ocean from Britain/the US
to stand for = to express indirectly by an image, form, or model; be a symbol
rhombus = (geometry) a flat shape with four equal sides and four angles which are not 90; diamond
hound's-tooth check = textile with a pattern of small broken or jagged checks
chevron = line or pattern in the shape of a V; piece of fabric in the shape of a V which soldiers and police officers wear on their uniforms to show their rank
checked = having a pattern of squares, usually of two colours
striped = marked with a pattern of stripes
tweed = thick rough woollen fabric that has small spots of different coloured thread in it
pigtail = hair that is tied together into one or two bunches and twisted into a plait or plaits, worn either at the back of the head or one on each side of the head
plait = long piece of sth, especially hair, that is divided into three parts and woven together
controversy ~ (over / about / surrounding sb/sth) = public discussion and argument about sth that many people strongly disagree about, disapprove of, or are shocked by
renowned ~ (as / for sth) = famous and respected
time-consuming = taking or needing a lot of time
likely = probably
decade /'dekeid/ = period of ten years
red-tape = bureaucracy
chalet = wooden house with a roof that slopes steeply down over the sides, usually built in mountain areas, especially in Switzerland
log house = structure built with horizontal logs interlocked at the corners by notching. Logs may be round, squared or hewn to other shapes, either handcrafted or milled. The term "log cabin" generally refers to a smaller, more rustic log house, such as a hunting cabin in the woods, that may or may not have electricity or plumbing (src: Wikipedia)
deco - delayed error correction / favourite mistakes
$deco_ref = "20190225-1912";
${'txt_'.$deco_ref} ="
it goes runs on Friday Channel
it resembled reminded me of Auchan
Mercedes produce very actually modern sportish sporty cars
it was located to nearby the transport roads
they were not very successful compared to with German cars
they were not very successful compared to in comparison with German cars
it seems the Germany will win the most
";
include("inc/show_hide_mistakes.inc");
pig - pronunciation & intonation guidelines
century /ˈsentʃurɪ/
report /rə'pɔ:rt/
longevity /lɔnˈdʒevɪtɪ/
politician /ˌpɔlɪˈtɪʃən/
support materials covered
Speak Out Advanced
Unit 5.1 Family secrets
T / Cl
Why do people keep secrets?
- to make a surprise
- to protect people
- to avoid problems
Why and who do you seek advice from when you have a sensitive issue to deal with and need discretion?
- to obtain third-party viewpoint
- to feel relieved / reassured of doing the right thing
- to restore confidence in dire straits
(...)
pg 56 ex 1
pg 56 ex 2 A
pg 56 ex 2 B C
listening
speak_out_advanced_audio_cd01_28.ogg
Lexical material: Secrets
When should you spill the beans?
= tell a secret to someone who is not supposed to know about it
pg 56 ex 3 A B vocab
set for homework
pg 152 vocabulary bank
pg 56 ex 4
Grammar: Modal verbs & phrases (had better/sooner, needn't...)
T / Cl
We'd better go now
[we have to / it's a good idea]
- it's a good idea
'd is the contracted form of [would / had]
- had
You needn't have done that
[you did it but it was not necessary / you did it but it wasn't a good idea]
- it was not necessary
pg 57 ex 5
$list_of_reviews= "grammar_modal_verbs_selection_b2_03.csv";
include ('inc/csv_load_review.inc');
set for homework
pg 137 Unit 5.1 ex 1 2
pg 57 ex 7 practice
Family secrets
pg 57 ex 6 listening
speak_out_advanced_audio_cd01_29.ogg
pg 57 ex 7 practice
new expressions
allegedly = that is declared but not proved; so-called, supposed
to divulge /di'vəldʒ/ = make known to the public information that was previously known only to a few people or that was meant to be kept a secret
to give away = to reveal a secret
to blurt out = to divulge a secret; to say sth suddenly and without thinking carefully enough
innermost = being deepest within the self
at the drop of a hat = without waiting; immediately; promptly; whenever you have a chance
to spill the beans = tell a secret to someone who is not supposed to know about it
to let the cat out of the bag = to divulge
to give the game away = to disclose a secret deliberately
to stay / keep schtum = to remain silent, or say nothing (probably derives from the German word stumm meaning silent)
to make up = to come to terms, to reconcile
off one's chest = told to someone and so not bothering you anymore; not making you feel worried or upset, because you have talked about it
obliged /ə'blaidʒd/ = compulsory, which you have to do
permissible ~ (for sb) (to do sth) = (formal) acceptable according to the law or a particular set of rules
to dare = to be brave, bold enough to do sth; to have enough courage to do sth
extravagance /iks'trævəgəns/ = act or habit of spending more money than you can afford or than is necessary; something that is impressive or noticeable because it is unusual or extreme
once in a blue moon = seldom
deco - delayed error correction / favourite mistakes
$deco_ref = "20190225-2320";
${'txt_'.$deco_ref} ="
to get rid relieve oneself of the news
do I have any trustee trustworthy people?
I'm personally a victim of bad advices (pieces of) advice
in this economical economic situation
it's a kind of thin subtle game
you should had better not take a loan
";
include("inc/show_hide_mistakes.inc");
pig - pronunciation & intonation guidelines
support materials covered
no lesson - all students absent
new expressionsdeco - delayed error correction / favourite mistakespig - pronunciation & intonation guidelines
support materials covered
no lesson - all students absent
new expressionsdeco - delayed error correction / favourite mistakespig - pronunciation & intonation guidelines
support materials covered
Market Leader 3rd edition Upper Intermediate
Dealing with crises
T / Cl
If there is a potential crisis,
[you want to keep it secret / you run the risk of ruining your reputation but pre-empt any further consequences]
(...)
pg 106 ex A B C reading
pg 107 article A
pg 107 article B
pg 106 ex D reading
pg 106 ex E collocations
pg 106 ex F discussion
pg 108 ex B C language review
Grammar: Zero, first, second & third conditional
T / Cl
If / When it rains I take an umbrella
present + present
= real situation, habit (you can use 'when' instead of 'if')
zero conditional
If it rains I'll take an umbrella
present simple + future
= real situation
1st conditional
If I [was / were] on holiday, I [read / would read] a book
- was + would read
past simple + would - infinitive
= real, hypothetical situation, speaking now
2nd conditional
If I [was / were] Chinese, I [ate / would eat] noodles
- were / would eat
past simple + would - infinitive
= unreal, hypothetical situation, speaking now
2nd conditional
If I [knew / had known] about the traffic jams I [had left / would have left] earlier
- had known / would have left
past perfect + would have - past participle
= past result of a past condition
= unreal, hypothetical situation, past
3rd conditional
I would speak English better if you would (like to) help me
[conditional sentence / polite request]
- would in both clauses
= polite request (hint: you can add 'like to')
pg 108 ex A B C language review
new expressions
to tamper with sth = to make changes to sth without permission, especially in order to damage it
to disclose = to give sb information about sth, especially sth that was previously secret
contingency plan = plan devised for an outcome other than in the usual (expected) plan; often used for risk management when an exceptional risk that, though unlikely, would have catastrophic consequences
recall = request by the manufacturer of a defective product to return the product (as for replacement or repair)
drill = way of learning sth by means of repeated exercises; practice of what to do in an emergency, for example if there is a fire
to take legal action = act of using the legal system to settle a disagreement, etc
damage limitation = minimising the negative effects of a crisis
to chop = to cut into pieces
to flounder = to struggle to know what to say or do or how to continue with sth
to empathise = be understanding of; to share the feelings of; understand the sentiments of
fallible /ˈfæləbl/ = able to make mistakes or be wrong
to forge = to make an illegal copy of sth in order to deceive people
to counterfeit = to make an exact copy of sth in order to trick people into thinking that it is the real thing
to disclaim = to state publicly that you have no knowledge of sth, or that you are not responsible for sth
rust = reddish-brown substance that is formed on some metals by the action of water and air
to defy = to refuse to obey or show respect for sb in authority, a law, a rule, etc
deco - delayed error correction / favourite mistakes
I'll remember recall the name of the country eventually
to make children's life safely safer
the manufacturer should stipulate disclaim that only...
that could be easily overcomed overcome
in generally general
he did his best to get into to the point of it pig - pronunciation & intonation guidelines
support materials covered
Market Leader 3rd Edition Upper Intermediate
Unit 11 Crisis management
T / Cl
In a crisis, be aware of the danger - but recognise the opportunity, JFK
= Never let a crisis go to waste
Is every crisis an opportunity?
- ...
What is the plural form of 'crisis' /kraɪsɪs/?
- crises /'kraɪsi:z/
pg 104 ex A B C D starting up
Lexical material: Handling crisis
T / Cl
Before a crisis we need to prepare a [contingency action / contingency plan]
- contingency plan
= collocation
pg 105 ex A vocab
set for homework
pg 105 ex B C vocab
pg 105 ex A B listening
market_leader_3rd_upper_intermediate_audio_cd03_19.ogg
T / Cl
When a crisis begins, you should [respond quickly / gather & analyse evidence to acknowledge a problem]
- respond quickly by acknowledging there is a problem
= communicate you know about it & are doing sth about it
pg 106 ex C listening
market_leader_3rd_upper_intermediate_audio_cd03_19.ogg
pg 106 ex D listening
market_leader_3rd_upper_intermediate_audio_cd03_20.ogg
T / Cl
Once a crisis has been identified, you need [containment / a contingency plan]
- containment
= to keep under control
pg 106 ex E listening
market_leader_3rd_upper_intermediate_audio_cd03_21.ogg
pg 106 ex F listening
market_leader_3rd_upper_intermediate_audio_cd03_22.ogg
new expressions
containment = act of keeping sth under control so that it cannot spread in a harmful way
deco - delayed error correction / favourite mistakes
to assemble put together a team
people are afraid of flying aircrafts aircraft
the most hurting pain painful is
when a confidential trustworthy person becomes a stranger
the fire team brigade
I would use the 3rd preposition proposition
the leader should prepare the team according to the situation
communication is the keystone milestone / cornerstone in a crisis
pig - pronunciation & intonation guidelines
support materials covered
Market Leader 3rd edition Upper Intermediate
Case study - Delaney call centre absenteeism
T / Cl
What is absenteeism?
- regular absence from work or school without a good reason
Why are people absent?
- ...
pg 50 background reading
pg 50 report on absenteeism
pg 50 task 1 role play
pg 151 student A - team leader (manager)
pg 159 student B - agent
solutions
- consider 2 teams whose work breaks overlap to cover up for the other team
- areas & facilities for breaks
pg 50 consultant's findings
market_leader_3rd_advanced_audio_cd02_14.ogg
market_leader_3rd_advanced_audio_cd02_15.ogg
market_leader_3rd_advanced_audio_cd02_16.ogg
market_leader_3rd_advanced_audio_cd02_17.ogg
market_leader_3rd_advanced_audio_cd02_18.ogg
market_leader_3rd_advanced_audio_cd02_19.ogg
problems to resolve
- workload pressure (need to meet strict performance targets)
- time management (need to rush callers)
- call monitoring (not popular)
- lack of flexibility
pg 51 task 2 decision meeting
draft e-mail
feedback
see pg 143 writing e-mails
Case study on DVD
solutions
- involve staff into productivity concerns
- implement roto-patterns to chill out after a difficult call
- give more freedom (not to be a cog in the machine)
- improve environmental conditions (sofas, darts...)
- structural framework (bonuses...)
= retain staff longer by making them happier
= improve quality of service provided
new expressions
absenteeism = fact of being frequently away from work or school, especially without good reasons
to cover for = to substitute for a person
ultimately = in the end; finally
to occur = to happen
to turn a blind eye to = to pretend not to see; not pay attention
resentful = feeling bitter or angry about sth that you think is unfair
to chill out = to become quiet or calm, especially after a state of agitation
room for manoeuvre /məˈnu:və/ = the chance to change the way that sth happens and influence decisions that are made
roto-patterns = short breaks during the work day thanks to other team members covering for each other's absence
cogwheel = wheel with a series of teeth on the edge that fit between the teeth on the next wheel and cause it to move
deco - delayed error correction / favourite mistakes
that's all your job work / task
the less shorter the time, the better
it's a low cost paid job
to address the issue to by e-mail
pig - pronunciation & intonation guidelines
vary /ˈvɛərɪ/
Rescheduled from previous lesson
Download onto your tablet or print the following pdf for our next lesson
The Business 2.0 Upper Intermediate
the_business_upper_intermediate_2_0_students_book_pg14-15_tenses_review_reunion_party_role_play_balloon_debate.pdf Optional homework
(You should have already downloaded and / or printed this file for the previous lesson)
Speak Out Advanced
pg 140 past participles Unit 7.2
Mouse-over to view key:
pg 140 ex 1
1a) Making
1b) Made
2a) Told
2b) Telling
3a) Paying
3b) Paid
4a) worn
4b) wearing
5a) written
5b) Writing
pg 140 ex 2
Arming Armed
graduate graduated
to discuss discussing
Giving Given
Asking Asked
Lesson plan
support materials covered
Grammar: Talking about the future
T / Cl
What [are you doing / will you do / will you be doing / are you going to do] next year?
- are you going to do
= plan
$list_of_decks= "deck_of_phrases_future_forms.csv";
include ('inc/csv_load_deck.inc');
The Business 2.0 Upper Intermediate
pg 14 ex 3 discussion
pg 14 ex 4 5 listening
the_business_upper_intermediate_2_0_audio_cd01_014.ogg
pg 15 ex 6 7 8 role play
- marketing manager:
. very ambitious top ten target doesn't comply with cost cutting policy
- personnel manager:
. wrong objectives
. longer holidays shouldn't be an objective
- head of administration:
. will have to be replaced by someone else anyway
. is perhaps too old
- director of studies:
. questionable revolutionary methods of learning
. guaranteeing success is risky
. doesn't look serious
new expressions
to be fired = to be forced to leave their job for disciplinary reasons
to be made redundant = without a job because there is no more work available for you in a company
sabbatical = period of time when sb, especially a teacher at a university, is allowed to stop their normal work
to drop out = to leave school or an educational programme prematurely;
to give up in the face of defeat of lacking hope; admit defeat
downsizing = reduction of expenditures in order to become financially stable
streamlining = to make a system, an organization, etc. work better, especially in a way that saves money
to come along = to arrive or become available
to come a long way = to show much improvement; make great progress
deco - delayed error correction / favourite mistakes
she's managing one of their subsidiaries in up north
they redundant him made him redundant
it sounds more like work trade union
pig - pronunciation & intonation guidelines
Download onto your tablet or print the following pdf for our next lesson
The Business 2.0 Upper Intermediate
the_business_upper_intermediate_2_0_students_book_pg14-15_tenses_review_reunion_party_role_play_balloon_debate.pdf (You should have already downloaded and / or printed this file for the previous lesson)
Speak Out Advanced
Getting away from it all - participle clauses
speak_out_advanced_students_book_pg83-4_141-2_getting_away_from_it_all_relaxing_participle_clauses_practice.pdf
We will perhaps continue this topic from the previous lesson - depending on group interest
Make sure you have a copy with you.
Optional homework
(You should have already downloaded and / or printed this file for the previous lesson)
Speak Out Advanced
pg 140 past participles Unit 7.2
Mouse-over to view key:
pg 140 ex 1
1a) Making
1b) Made
2a) Told
2b) Telling
3a) Paying
3b) Paid
4a) worn
4b) wearing
5a) written
5b) Writing
pg 140 ex 2
Arming Armed
graduate graduated
to discuss discussing
Giving Given
Asking Asked
Lesson plan
support materials covered
only Sergey present
partial repetition of previous lesson
Speak Out Advanced
Unit 7.2 Getting away from it all
Lexical material: Relaxing, leisure, burning the candle at both ends
T / Cl
What do you do to unwind after a 12-hour stint?
- let your hair down
pg 83 ex 1 2 A B C
Grammar: Stressing syllables in phrasal verbs & fixed expressions
T / Cl
Which syllable do you stress in 'I like to hang out'?
to hang out
- out
= second syllable
Which syllable do you stress in 'I don't like to let my hair down at work'?
to let your hair down
- hair
= third word (adjective or noun)
pg 83 ex 3 listening
speak_out_advanced_audio_cd02_7.ogg
T / Cl
What is the most original way of getting away from your daily routine which you've heard of?
- ...
pg 83 ex 4 lead in
pg 83 ex 5 ex A B C listening
speak_out_advanced_audio_cd02_8.ogg
(not covered in previous lesson)
Grammar: Participle clauses
Speaking English I can travel everywhere
- present participle
'speaking English' means [because I speak English / at the moment I speak English]?
- because I speak English
= more formal
Surprised, I couldn't say anything
'surprised' means [because I was surprised / at the time I was surprised]
- because I was surprised
[present / past / perfect] participle
- past participle
having + verb past participle
[present / past / perfect] participle
- perfect participle
I have seen this film 3 times, I don't want to watch again
Complete this sentence
Having...
Having seen this film 3 times, I don't want to watch again
[present / past / perfect] participle
- perfect
pg 84 ex 6 A B reading
pg 84 ex 7 A B
pg 84 ex 8 practice
set for homework
pg 84 language bank
see pg 140 past participles Unit 7.2
$list_of_reviews= "grammar_participle_clauses_selection_b2_03.csv";
include ('inc/csv_load_review.inc');
new expressions
to switch off = to stop thinking about anything
to unwind = to relax (usually after work)
to take your mind off sth = to stop thinking about sth (usually unpleasant); try to think of sth else
to hang out = To spend your time idly or lounging about
to let your hair down = to relax & enjoy yourself without worrying what other people will think
breather /ˈbri:ðə/ = a brief pause for rest; a short spell of exercise
stint = unbroken period of time during which you do something
roller-blades = type of roller skate having more than two wheels, aligned in a single row rather than in two rows
ice-skating = skating on ice wearing an ice skate
to jade = to lose interest or become bored with something or somebody; to be exhausted
to hone = to develop and improve sth, especially a skill, over a period of time
buster (stress ~) = person or thing that stops or gets rid of sth (e.g. stress)
deco - delayed error correction / favourite mistakes
it 's lasting lasts 2.5 min
you want to immense immerse yourself
it requires a huge amount of concentration pig - pronunciation & intonation guidelines
Thames /'temz/
Pilates /pɪˈl:teɪz/
tiny /'taini:/
support materials covered
Speak Out Advanced
Unit 7.2 Getting away from it all
Lexical material: Relaxing, leisure, burning the candle at both ends
T / Cl
What do you do to unwind after a 12-hour stint?
- let your hair down
pg 83 ex 1 2 A B C
Grammar: Stressing syllables in phrasal verbs & fixed expressions
T / Cl
Which syllable do you stress in 'I like to hang out'?
to hang out
- out
= second syllable
Which syllable do you stress in 'I don't like to let my hair down at work'?
to let your hair down
- hair
= third word (adjective or noun)
pg 83 ex 3 listening
speak_out_advanced_audio_cd02_7.ogg
T / Cl
What is the most original way of getting away from your daily routine which you've heard of?
- ...
pg 83 ex 4 lead in
pg 83 ex 5 ex A B C listening
speak_out_advanced_audio_cd02_8.ogg
new expressions
to switch off = to stop thinking about anything
to unwind = to relax (usually after work)
to take your mind off sth = to stop thinking about sth (usually unpleasant); try to think of sth else
to hang out = To spend your time idly or lounging about
to let your hair down = to relax & enjoy yourself without worrying what other people will think
breather /ˈbri:ðə/ = a brief pause for rest; a short spell of exercise
stint = unbroken period of time during which you do something
deco - delayed error correction / favourite mistakes
it's hard because of boring it's boring
it's a way to pay attention to another other things
I try to get to the job work in a different way ways
I can use or either a the car, or a the metro
I usually listen to the music
maybe it will stop me to help to switch switching off
I visited went to a dance club
I try to remember how how is it called
1.30min to spend for on Qigong is too long
pig - pronunciation & intonation guidelines
Thames /'temz/
Pilates /pɪˈl:teɪz/
support materials covered
New Inside Out Upper Intermediate
course book
T / Cl
What are the secrets of a successful marriage?
- ...
pg 52 ex 1 2 reading
pg 52 ex 3 listening
new_inside_out_upper_intermediate_audio_cd02_06.ogg
Grammar: Intonation patterns in questions
Can I help you?
= yes / no question
- rising intonation /
How can I help you?
= open question
- stress on question word + falling intonation \
May I help you?
= yes - no question
- rising intonation /
Which do you prefer, tea, or coffee?
= option question
stress on question word 'wh-'
prefer \
/ tea
\ coffee
Is it any good?
Really?
= expressing doubt, surprise
~ \/
(stress usually on diphthong)
Grammar: Verb patterns (infinitive + ing / + to)
T / Cl
Do you mind [to open / opening] the window?
- opening the window
= verb + ing
I enjoy...
- playing golf
= verb + ing
He said to do this particular thing to me (but he said sth else to you!)
= verb + to + infinitive + object
He told me to do that
= verb + object + to infinitive
He helped me do this presentation
= verb + object + infinitive
Learning Chinese [means spending / means to spend] a lot of time studying
- means spending
= involves
He [means to learn / means learning] Chinese
- means to learn
= intention
He stopped [to smoke / smoking] because he gave up drinking
- smoking
stop + gerund
= he completely finished something
He stopped [to smoke / smoking] because he needed a drink
- to smoke
stop + to-infinitive
= he paused in order to do something
Concl:
Verb patterns can sometimes change the meaning of verb
Hint:
verb + ing = about the past
verb + to + infinitive = about the future
Grammar: Verb patterns with ing
T / Cl
I regret [to buy / buying] this car
- buying
regret + verb + ing
= verb pattern (always ing)
Verb patterns with like to express different meanings
T / Cl
I don't like [to get up / getting up] early
- both correct...
I don't like getting up early
- like + ing
= true feeling
On a Monday morning, I like to get up early to plan my work for the week
- like + infinitive
= reason
conclusion regarding 'to like'
= verb pattern is not always +ing
try + infinitive / gerund
T / Cl
I have tried [to call / calling] him in the morning (& finally got through)
- to call
= try + infinitive
action completed
I have tried [to call / calling] him all morning
- calling
= try + gerund
failed
Grammar: Verbs with ing
* (verbs with both ing and infinitive - no or little difference in meaning)
to admit [or to admit that]
to avoid
(to begin)
to belong
to carry on
to consider
(to continue)
to deny [or to deny that]
to enjoy
to fancy
to finish
to give up
to go on
to imagine
(to involve)
to keep
to keep on
to mean
to mind
to postpone
to put off
to risk
to seem
(to start)
to suggest [or to suggest that]
to think of
to understand
to weigh
$list_of_reviews= "grammar_verb_patterns_selection_b1_02.csv grammar_verb_patterns_selection_b1_03.csv";
//$list_of_reviews= "grammar_verb_patterns_selection_b2_01.csv";
include ('inc/csv_load_review.inc');
pg 53 ex 2 vocab & grammar
set for homework
pg 53 ex 3 vocab & grammar
new expressions
caring = compassionate, esp. with reference to the professional care of the sick or elderly.
to deserve = if sb/sth deserves sth, it is right that they should have it, because of the way they have behaved or because of what they are
to remember + infinitive = to keep in mind you need to do sth and not to forget
to remember + gerund = to recall a past action
to try + gerund = to try & see what happens
to try + infinitive = to try & get a result
can't stand = to dislike very much
deco - delayed error correction / favourite mistakes
near at the south of Germany
I hadn't an any idea of ...
you have an obligation to grow bring up children
pig - pronunciation & intonation guidelines
beheaded /bə'hedəd/
support materials covered
The Business 2.0 Upper Intermediate
course book
4.6 Case study - Trident Overseas
Lexical material: Differences in work culture
T / Cl
In some cultures... e.g. in Africa
Should deadlines be met?
- perhaps not
Do you need to check staff understanding?
- probably yes
Is humour a good idea to develop a long lasting relationship?
- probably not
Should you avoid shouting?
- on the contrary
Is it acceptable to employ your relatives?
- probably yes
pg 58 ex 1 discussion
pg 58 ex 2 reading
pg 59 ex 3 organisational chart
pg 59 ex 4 5
listening
the_business_mac_millan_upper_intermediate_audio_cd01_62.ogg
the_business_mac_millan_upper_intermediate_audio_cd01_63.ogg
the_business_mac_millan_upper_intermediate_audio_cd01_64.ogg
pg 59 ex 6
solutions
- help Mrs Mohamed by providing an assistant
- appoint a temporary consultant / trainer
- improve customer service by educating forecourt staff & their dealers
pg 59 ex 7 8
listening
the_business_mac_millan_upper_intermediate_audio_cd01_65.ogg
strategy
Wambugu
- as a dealer, owns his service station
- doesn't approve Trident interfering with Kenyan management practices
- is not likely to work any better with competitors anyway
John Thorpe
- needs to handle Wambugu with kid gloves
- attempts to save business relationship
- won't be able to change Wambugu's practices
conclusion
- at worst, should consider buying Wambugu's business & clientele
- could appoint Mrs Mohamed as a district manager
new expressions
forecourt staff = the part of a filling-station where petrol is supplied
kid gloves (to handle with ~) = to handle with great care and sensitivity
to work one's fingers to the bone = to work very hard
to pull together = to join your efforts with those of others; to work on a task together; to cooperate
to put up with = to accept patiently; bear
late notice request = made at the last moment, usually unexpectedly
to sack = to fire an employee
favouritism = unfair favouring of one person or group at the expense of another
nepotism = giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs
to interfere ~ (in sth) = to get involved in and try to influence a situation that does not concern you, in a way that annoys other people
deco - delayed error correction / favourite mistakes
one girl of the same age with as me
when the gvt was thrown away overthrown
I told to the journalist about...
competition at on the market
she has a lot of to do
everybody has its their opinion
we need to see in comparison to with other people
a bad atmosphere for working good well
if the company doesn't meet satisfy these proposals
pig - pronunciation & intonation guidelines
support materials covered
The Business Advanced
T / Cl
Can gender impede career development?
- yes
What is a metaphor for professional discrimination?
- the glass ceiling
gender gap
Until the 1980s men and women in the U.S. exhibited similar voting habits.
Since then, however, women have been more likely than men to support the Democratic Party and liberal policies,
particularly on issues such as equal employment opportunity, child care, and gun control.
In contrast, in western Europe women historically have been more likely than men to support
conservative political parties.
source Britannica Concise Encyclopedia
What leads to a glass ceiling?
[insufficient / excessive] gender gap
- excessive
What leads to emancipation & equal opportunities?
[gender role / gender gap]
- gender gap
The Business Advanced
Lexical material: Gender equity, glass ceiling
1.6 Case study - The glass ceiling
pg 16 ex 1 2
pg 17 ex 3
listening
the_business_advanced_audio_cd01_12.ogg
pg 17 ex 4 5
pg 17 ex 6
listening
the_business_advanced_audio_cd01_13.ogg
pg 17 ex 7 discussion
new expressions
gender role = overt expression of attitudes that indicate to others the degree of your maleness or femaleness
gender gap = difference in opinions or attitudes between men and women concerning a variety of public
and private issues, including political candidates, parties, or programmes.
to impede = to be a hindrance or obstacle to
glass ceiling = ceiling based on attitudinal or organizational bias in the work force
that prevents minorities and women from advancing to leadership positions
to overreach = to fail by aiming too high or trying too hard; to fail by trying to achieve more than is possible
to reconcile = to make (one thing) compatible with (another)
to hit below the belt = disregarding the rules (from the notion of an illegal low blow in boxing)
self-starter = energetic person with unusual initiative
to beg = request urgently or persistently
deco - delayed error correction / favourite mistakes
how to take off eliminate / get rid of this difference
it's for another people
women are better in at certain things
for this position she needs a travel schedule to be able to travel
she's initiative intuitive
in the industry it there 's not a wide great amount of people
pig - pronunciation & intonation guidelines
support materials covered
Market Leader 3rd Edition Advanced
Case study - Strategy for the skies
T / Cl
What kind of airlines do you fly, low-cost or well-established?
- ...
pg 88 background
reading
T / Cl
How has the company responded so far?
- ...
What else could they do?
- form an alliance
- ...
pg 88 reading
Not a stellar star
Stella passengers numbers down
e-mail
T / Cl
How to improve the airline's image & profits?
- to hook up with an airline in Asia
(...)
pg 89 listening
feedback from managers
market_leader_3rd_advanced_audio_cd03_10.ogg
market_leader_3rd_advanced_audio_cd03_11.ogg
market_leader_3rd_advanced_audio_cd03_12.ogg
feedback from staff
market_leader_3rd_advanced_audio_cd03_13.ogg
market_leader_3rd_advanced_audio_cd03_14.ogg
market_leader_3rd_advanced_audio_cd03_15.ogg
pg 89 task 1
SWOT analysis
pg 89 ex 2
brainstorming
- run the risk of weakening brand recognition
DVD case commentary
new expressions
haul = distance covered in a particular journey; act of drawing or hauling something
to batter ~ (at / on) sth = to hit sb/sth hard many times, especially in a way that causes serious damage
to offset ~ sth (against sth) = to use one cost, payment or situation in order to cancel or reduce the effect of another
route = way that you follow to get from one place to another
ancillary = providing necessary support to the main work or activities of an organization; in addition to sth else but not as important
to hook up = to connect or fit together
to seize (~ a chance, an opportunity, the initiative, etc) = to be quick to make use of a chance, an opportunity, etc
to counter = to do sth to reduce or prevent the bad effects of sth
deco - delayed error correction / favourite mistakes
it's very narrow benches seats in on low-cost flights
the aircraft airline industry is not very profitable
you can travel through all the Europe
we should pay for each of our suitcases
they decided to compensate for the price of oil on by making clients pay more
they decided to compensate offset the price of oil on by making clients pay more
and its in turn it can recharge
I don't know what should we should do
the wasting remaining aircraft can be used for...
there are not so much many suppliers
they should invest to in ...
they should use more safe safer airline producers
negative curve correlation of price and demand in the luxury market
it's reasonable to offer to them flights that are...
double subordinate overstaffing / hierarchical problems are inevitable
pig - pronunciation & intonation guidelines
(You should have already downloaded and / or printed this file for the previous lesson)
In Company Upper Intermediate
Case study: Cash or conscience
We will continue this topic from the previous lesson.
Make sure you have a copy with you.
Optional homework
pg 27 ex 6 pick a profile
Lesson plan
support materials covered
In Company Upper Intermediate
pg 27 ex 6
pick a profile
pg 27 ex 7
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_27.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_28.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_29.ogg
pg 27 ex 7
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_27.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_28.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_29.ogg
pg 27 ex 8 9
see pg 156 - epilogues
new expressions
afield = far away from home; to or in places that are not near
baron /'bærən/ = person who owns or controls a large part of a particular industry; nobleman of the lowest rank
to mastermind = to plan and direct a complicated project or activity (often one that involves a crime)
township = (in South Africa in the past) a town or part of a town that black people had to live in, and where only black people lived
status-conscious society = concerned with appearance & status
promotion through word-of-mouth = communication by oral rather than written means
exit strategy = solution to pay back your debt in case of business failure
deforestation = act of cutting down or burning the trees in an area
drought /'draut/ = long period of time when there is little or no rain
deco - delayed error correction / favourite mistakes
we have started the a topic about
to change the structure of the auditory audience
let's give them a half of the a million
not to drink at on holidays
if we take away make abstraction of / put aside this political situation
the work labour force is quite cheap
pig - pronunciation & intonation guidelines
prize /'praiz/
price /'prais/
support materials covered
In Company Upper Intermediate
T / Cl
Do you care how your money is invested or are you just interested in obtaining a good return?
- ...
Would you mind if your money was invested in the tobacco industry?
- ...
Can sharks have good conscience?
- ...
Would you invest only in ethically sound companies because of your conscience?
- ...
Can moral aspirations depend on generations?
- ...
Case study: Cash or conscience
pg 26 ex 1 2 3
T / Cl
If you have an idea, whom do you pitch for financing your start-up?
- business angels
Who are generation 'Y' people?
- ...
pg 26 ex 4
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_26.ogg
T / Cl
Why are audience ratings dropping?
- shift from a (young) money-grabbing professional audience to a younger age group, the Millennium generation Y
- the Millennium generation Y has other aspirations, are tired of the egos, greed and sarcasm of business angels
- they want more socially responsible businesses
Should the programme be about lions or pussy cats?
- ...
= should not be a 'save-the-world' show
What will happen if viewing figures drop further?
- advertising revenues will decrease
- will have to reschedule the show to off-peak time
Should you tame the lions?
- ...
= to make the show more socially responsible
pg 26 ex 5
discussion
new expressions
to overlook = to fail to notice; ignore
overwhelming /ˌəuvəˈwelmɪŋ/ = irresistible by force of numbers, influence, amount, etc
conscience = moral sense of right and wrong esp. as felt by a person and affecting behaviour
to fight tooth & nail = to fight with all weapons or ways of fighting as hard as possible; fiercely
to tear to pieces = to destroy
to tame = to make become less wild, domestic
tamer = person who trains wild animals, e.g. a lion-tamer
to slip in the ratings = to become less popular
to lose momentum = to be slowing down
money-grabbing generation = young adults who share rapacious proceedings esp. in politics and commerce,
take greedily or unfairly, snatch
CSR = corporate social responsibility
USP = unique selling point
elevator pitch = 10-second to 1-minute pitch
pitch = talk or arguments used by a person trying to sell things or persuade people to do sth
rhetorical = asked only to make a statement or to produce an effect rather than to get an answer
virtuous = behaving in a very good and moral way
capital outlay = the amount of money that you have to spend in order to start a new business, activity [registered capital]
deco - delayed error correction / favourite mistakes
if some industry would be fail failed then ...
it makes harm for harms people
doctors which who are curious cure for heart diseases , i.e. cardiologists
if we have a competiting competing religion
from a conscience moral point of view
the New Testament is completely another different
it (museum) doesn't say nothing anything about religion
to save (preserve) this building for the next generation
pig - pronunciation & intonation guidelines
atheist /'eiθi:əst/
(You should have already downloaded and / or printed this file for the previous lesson)
Lifestyle Upper Intermediate
mixed conditionals
lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf
Rescheduled from previous lesson
Optional homework
(You should have already downloaded and / or printed this file for the previous lesson)
In Company Upper Intermediate
Shakespearian debut
pg 32 ex 10 90-second presentation
Lesson plan
support materials covered
only Anna present
Lifestyle Upper Intermediate
T / Cl
How would you build the extension (a terminal) to an airport like Heathrow?
- ...
What problem areas are likely to happen?
- ...
pg 70 ex 2 listening
lifestyle_upper_intermediate_audio_cd02_1.ogg
Grammar: Mixed conditionals
pg 71 ex 4 5 6
Grammar: Elision + connected speech (linking)
pronunciation of [contracted] forms
have /hæv/ - 've /əv/
had /hæd/ - 'd /əd/
contractions
would /wud/
would've /wudəv/
wouldn't it /ˈwudn(t)ɪt/
that'd be much too expensive
= that would be
/ðætəd bi:/
linking
you would have
you'd 've
/j[u:/u/ə] /dəv/
pg 71 ex 7
new expressions
severe = serious
to misplace = to put sth somewhere and then be unable to find it again, especially for a short time
disruption = act of delaying or interrupting the continuity; perturbation
bizarre = strange, odd
deco - delayed error correction / favourite mistakes
all government establishments authorities have to be ready to help
I think the ground was could be frozen
it could be difficult to do any job work in winter
the deadline could be changed (postponed)
it's not safety safe
it's not comfortable convenient
airport traffic can be slowly slow
because of they didn't finish on time
I wouldn't be here now if I hadn't been wasn't / weren't a clever a person
pig - pronunciation & intonation guidelines
technical /'teknikəl/
Download onto your tablet or print the following pdf for our next lesson
Lifestyle Upper Intermediate
mixed conditionals
lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf Optional homework
(You should have already downloaded and / or printed this file for the previous lesson)
In Company Upper Intermediate
Shakespearian debut
pg 32 ex 10 90-second presentation
Lesson plan
support materials covered
Functional language: Introduction to public speaking & giving presentations
World Championship of Public Speaking: Part 2
Published on Nov 9, 2012
Each year, Toastmasters International hosts the World Championship of Public Speaking.
After months of regional elimination rounds, 30,000 international competitors are whittled down to nine finalists,
the best public speakers in the world.http://www.youtube.com/watch?annotation_id=annotation_958291&feature=iv&src_vid=rvbg9kFDTxg&v=LK_N_3NvDbA
focus on:
- contents
. cohesiveness
. use of language
- delivery
. speech
. intonation
. body language
- rapport
. contact with the audience
. use of humour
. emotional impact
repetition of previous lesson contents for absent students
(Tatiana, Sergey, Ilya)
In Company Upper Intermediate
T / Cl
What are the key ingredients to the delivery of a presentation?
- intensity (dB)
- pitch (Hz)
- flow (pace & pausing)
- emotional impact (incl. body language)
pg 31 ex 1 2 3 4
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_32.ogg
pg 31 ex 5 6
look at sentences a and f only
in pairs, SS underline keywords & mark pauses
find connection
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_33.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_34.ogg
T / Cl
All presentations need some show
Do you agree?
- probably yes
- ...
Do you overdo it? Are you acting a little to communicate better?
- probably yes
- ...
Does a brilliant speaker need to be an actor?
- probably yes
- ...
pg 32 ex 7
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_35.ogg
What could actors teach business people?
- manage stage fright
- oral delivery
- body language
What makes someone a brilliant speaker?
- leadership (or its acting)
- belief in yourself
- relation to the audience
Shakespearian debut
pg 32 ex 8 9
pg 33 SS practise speech re J.Caesar
listening
in_company_2nd_edition_upper_intermediate_audio_cd02_01.ogg
intro to homework
pg 32 ex 10
Mark Antony's speech by Marlon Brando, Julius Caesar, Shakespeare
http://www.youtube.com/watch?v=7X9C55TkUP8
rationale
- contemporary English doesn't lend itself to theatrical techniques w/o looking artificial
- it's easier to practise w/ material which needs overdoing such as Shakespeare
practice with controversial topic
(focus on emotional impact)
- nuclear power
new expressions
to brush up = to refresh one's memory
stage fright = nervous feelings felt by performers before they appear in front of an audience
to avenge ~ sth | ~ yourself on sb (formal) to punish or hurt sb in return for sth bad or wrong that they have done to you, your family or friends
deco - delayed error correction / favourite mistakes
he shall should be confirmed confident for myself as far as I'm concerned it's quite interesting to visit attend Ted
in KitKat company they had have an occasion a case / an anecdote pig - pronunciation & intonation guidelines
support materials covered
In Company Upper Intermediate
pg 31 ex 1 2 3 4
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_32.ogg
pg 31 ex 5 6
look at sentences a and f only
in pairs, SS underline keywords & mark pauses
find connection
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_33.ogg
in_company_2nd_edition_upper_intermediate_audio_cd01_34.ogg
T / Cl
All presentations need some show
Do you agree?
- probably yes
- ...
Do you overdo it? Are you acting a little to communicate better?
- probably yes
- ...
Does a brilliant speaker need to be an actor?
- probably yes
- ...
pg 31 ex 7
listening
in_company_2nd_edition_upper_intermediate_audio_cd01_35.ogg
What could actors teach business people?
- manage stage fright
- oral delivery
- body language
What makes someone a brilliant speaker?
- leadership (or its acting)
- belief in yourself
- relation to the audience
Shakespearian debut
pg 32 ex 8 9
pg 33 SS practise speech re J.Caesar
listening
in_company_2nd_edition_upper_intermediate_audio_cd02_01.ogg
intro to homework
pg 32 ex 10
Mark Antony's speech by Marlon Brando, Julius Caesar, Shakespeare
http://www.youtube.com/watch?v=7X9C55TkUP8
rationale
- contemporary English doesn't lend itself to theatrical techniques w/o looking artificial
- it's easier to practise w/ material which needs overdoing such as Shakespeare
practice with controversial topic
(focus on emotional impact)
- nuclear power
new expressions
to brush up = to refresh one's memory
stage fright = nervous feelings felt by performers before they appear in front of an audience
to avenge ~ sth | ~ yourself on sb (formal) to punish or hurt sb in return for sth bad or wrong that they have done to you, your family or friends
deco - delayed error correction / favourite mistakes
If I have a chance I definitely will definitely try follow this (piece of) advice
I don't remember too either
the last opinion is more closer than others
pig - pronunciation & intonation guidelines
component /kəm'pəunənt/
empire /'empaiə:/
emperor /'empə:ə:/
Caesar /ˈsi:zə/
honourable /ˈɔnərəbl/
buried /'beri:d/
Download onto your tablet or print the following pdf for our next lesson
In Company Upper Intermediate
in_company_2nd_edition_upper_intermediate_students_book_pg31-33_unit4_voice_shakespearian_debut_presentation_delivery.pdf Optional homework
Presentation
- prepare a 2-3min presentation
- random topic
- focus on introduction & conclusion
- you may use 2-3 slides but not more
- rehearse oral delivery (pace, intonation, pitch, volume)
- try to practise expressions from our previous lesson
(You should have already downloaded and / or printed this file for the previous lesson)
market_leader_3rd_upper_intermediate_students_book_pg116-7_prediction_and_probability_making_a_presentation.pdf
pg 117 useful language
Optional homework
Decide if you want to write all your speech or just have notes to look at (recommended)
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%preparing_for_the_delivery_of_a_presentation.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
Find examples of signposting & breakdown for your presentation's introduction & conclusion
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentations.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
Choose 5-6 new expressions to vary your language
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentation_keywords.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
Force yourself to use 5-6 new expressions to make your presentation more logical
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%discourse_markers_mindmap.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
@ Tatiana
Download onto your tablet or print the following pdf from our previous lessons
http://www.ictnle.com/mindmaps/future_forms_mindmap.pdf
@ Tatiana (how to import wordlist*.tsv separated by tab into Anki)
Lesson plan
support materials covered
presentation delivery
feedback
Anna
Souvenirs from holidays ~ 3'10min
+ good use of new expressions
+ clear signposting
+ conclusion
- reading too much
- lack of eye contact
=> use more intonation
=> work on interpersonal skills
Tatiana
Opera ~ 11min
+ quite good eye contact
+ natural flow, intonation
+ rapport & emotional connection
- too few conjunctions
Also, I like Mozart a lot
Also, I like Wagner a lot
and I went to..., and I went to...
- dropping voice at the end
You have energy to overcome your difficulties in your personal life, for example
- erratic vocab
=> control appearances
=> use synonymous expressions for variety & improving style
Boris
Russian gas market
9min
+ rhetorical questions
+ pauses
+ good comparisons (1/2 consumption of France, ~ consumption as the UK...)
- wandering eyes rather than persuasive or supportive eye contact
- little signposting & too much thinking aloud
- no conclusion
=> focus on fixed & standardised expressions to signpost & paragraph thoughts
=> review methodology of presentation delivery
In Company Upper Intermediate
Voice
Functional language: Power of the pause in the delivery of a presentation
T / Cl
How can you emphasise a point in your argumentation?
- stress a word
- mark a pause
(...)
key ingredients to delivery
- intensity
- pitch
- flow
- emotional impact
new expressions
whip = long thin piece of rope or leather, attached to a handle, used for making animals move or punishing people
deco - delayed error correction / favourite mistakes
I would like wanted to see it but it didn't happen wasn't possible
it 's exists exists
the beginning is quite large long
like a thread between gods and earth
it means a lot you should read a lot about it
King Ludwig Louis the 2nd was sinked drowned
to my mind in my opinion
the most (often) staged opera
it's different from Moscow the Muscovite public
visiting an opera house fills your heart with joy
visiting going to the opera fills your heart with joy
they pronounce their words very bad badly
he decided to put at on (OR he decided to) stage xyz
the gvt decided to improve the situation
pig - pronunciation & intonation guidelines
hideous /'hidi:əs/
support materials covered
Speak Out Upper Intermediate
Unit 6
Living longer - Okinawa
Lexical material: Healthy diet, life expectancy
T / Cl
Could you live long if you were unhappy?
- ...
What is the secret to a long life?
- ...
Is it happiness?
- ...
pg 76 ex 4 A B DVD view
By the time you are a centenarian you [are going to / will have had] many stories to tell
- will have had
Market Leader 3rd edition Upper Intermediate
Grammar: Prediction & probability
Grammar: The future (plans) - Future with present simple vs going to vs present continuous
T / Cl
My plane [takes off / will take off] tomorrow at 6am
- takes off
= regular event (perhaps the same plane you take every week)
I [am getting / will get] a taxi tomorrow at 5am
- am getting
= arrangement (you have already called the taxi company)
I [am having / am going to have / will have] a short night
- am going to have
= future result based on (visible / present) evidence
pg 116 language review
pg 116 ex A
Functional language: Making a presentation
pg 117 ex A B listening
market_leader_3rd_upper_intermediate_audio_cd03_30.ogg
reasons for acquisitions
- gap in the market
- market conditions
- opportunity for growth
pg 117 ex C
Functional language: Referring back, looking forward, talking about the future
Functional language: Making points in threes (tripling), repetition, using emotive language
T / Cl
As I mentioned earlier
[referring back / signposting]
- referring back
pg 117 useful language
pg 117 ex D role play
SSS use pg 116 ex C expressions + future perfect
set for homework
pg 117 ex D making a presentation
new expressions
longevity = long life; the fact of lasting a long time
bloated = full of food and feeling uncomfortable; full of liquid or gas and therefore bigger than normal, in a way that is unpleasant; expanded, big, spread, large, swollen, expansive
fad = something that people are interested in for only a short period of time
to defy = to refuse to obey
swollen = (of a part of the body) larger than normal, especially as a result of a disease or an injury
before long = in a short time
deco - delayed error correction / favourite mistakes
he was left alone for the rest of his 30 years year(-long) life
I'm not sure was he was happy or not
I'm not sure if / whether was he was happy (or not)
if you are waiting expect some happiness
he died by the reason because of over-drinking
I missed skipped breakfast and lunch
you should work with a grass cutter lawnmower
you should begin to eat have been eating (following) that grass (diet) from 5 years old since you were 5 / from the age of 5
if we would say said 'by this time next year' it would be a completed action
pig - pronunciation & intonation guidelines
longevity /lɔ:n'dʒevəti:/
support materials covered
Market Leader 3rd edition Upper Intermediate
Grammar: Gerunds
Grammar: Verb patterns
Do you mind [to open / opening] the window?
- opening the window
= verb + ing
I enjoy...
- playing golf
= verb + ing
He said to do this particular thing to me (but he said sth else to you!)
= verb + to + infinitive + object
He told me to do that
= verb + object + to infinitive
He helped me do this presentation
= verb + object + infinitive
Learning Chinese [means spending / means to spend] a lot of time studying
- means spending
= involves
He [means to learn / means learning] Chinese
- means to learn
= intention
He stopped [to smoke / smoking] because he gave up drinking
- smoking
stop + gerund
= he completely finished something
He stopped [to smoke / smoking] because he needed a drink
- to smoke
stop + to-infinitive
= he paused in order to do something
Concl:
Verb patterns can sometimes change the meaning of verb
Hint:
verb + ing = about the past
verb + to + infinitive = about the future
Grammar: Verbs with ing
* (verbs with both ing and infinitive - no or little difference in meaning)
to admit [or to admit that]
to avoid
(to begin)
to belong
to carry on
to consider
(to continue)
to deny [or to deny that]
to enjoy
to fancy
to finish
to give up
to go on
to imagine
(to involve)
to keep
to keep on
to mean
to mind
to postpone
to put off
to risk
to seem
(to start)
to suggest [or to suggest that]
to think of
to understand
to weigh
pg 100 ex A B Language review
set for homework
pg 100 ex C Language review
Speak Out Upper Intermediate
Unit 2.4 The happiness formula
T / Cl
If you want to be happy,
[you want to make a career & earn more money / you want to work less]
- ...
If you want to be happy,
[you believe in work & buy ethic / you slow down]
- ...
Can economic growth make people happy?
- ...
- apparently not, just a step
pg 28 ex 1 DVD preview
pg 28 ex 2 reading
The happiness formula
Lexical material: Failure of consumerism to deliver happiness
pg 28 ex 3 A B C DVD view
Lexical material: Rat race, stuck on a treadmill
pg 28 ex 3 D speaking
new expressions
instalment = one of the parts of a story that appears regularly over a period of time in a newspaper, on television, etc
rat race = exhausting routine that leaves no time for relaxation
treadmill = exercise machine that has a moving surface that you can walk or run on while remaining in the same place;
work or a way of life that is boring or tiring because it involves always doing the same things
e.g. I'd like to escape the office treadmill
to diminish = to reduce
longevity = long life; the fact of lasting a long time
bloated = full of food and feeling uncomfortable; full of liquid or gas and therefore bigger than normal, in a way that is unpleasant; expanded, big, spread, large, swollen, expansive
fad = something that people are interested in for only a short period of time
to defy = to refuse to obey
scarce /'skers/ = which is not enough of and which is only available in small quantities
deco - delayed error correction / favourite mistakes
everybody strives to for freedom
I'm sure they're happy about what do they do
social payment allowances / social benefits from the government
if you just want to waste your kill time
when you spend it for on something or emotions
I spent so as much as I needed
I went to home
pig - pronunciation & intonation guidelines
duties /'du:ti:z/
support materials covered
Market Leader 3rd edition Upper Intermediate
Lexical material: Complaints
T / Cl
Why do customers usually complain?
- to feel better
- to improve a service you use frequently
- ...
What do they hope to get?
- to claim compensation
- to obtain a refund
- ...
pg 97 ex B C
T / Cl
What advice can you give to make a customer happy?
- (...)
postpone to end of lesson
pg 97 ex D role play
Lexical material: Customer service
T / Cl
What are the best and worst customer service you've had in a restaurant?
- (...)
pg 98 ex A B listening
market_leader_3rd_upper_intermediate_audio_cd03_10.ogg
pg 98 ex C listening
market_leader_3rd_upper_intermediate_audio_cd03_11.ogg
pg 98 ex D listening
market_leader_3rd_upper_intermediate_audio_cd03_12.ogg
T / Cl
Negative feedback [means there's a problem / is a treasure]
- is a treasure
pg 98 ex E listening
market_leader_3rd_upper_intermediate_audio_cd03_13.ogg
pg 97 ex D role play
student A pg 144
student B pg 138
Lexical material: Customer service, retention, satisfaction and delight
T / Cl
Do you think customer service nowadays is better nowadays than it used to be?
- ...
pg 98 ex A B C D E reading - Changing customer service
pg 99 Customer service is changing the world
pg 99 ex F
new expressions
to pass the buck = to ask someone to do an unpleasant task for you
ripped off = deprived by deceit; without money after you have been tricked
to go the extra mile = to make a special, extra effort to achieve sth
at cross purposes = with opposing meanings or aims; with opposing effect or result; with aims which hinder or get in each other's way
last straw = the final irritation that stretches your patience beyond the limit
to slip one's mind = to pass out of one's memory; to forget
retreat (from the norm) = quiet, private place that you go to in order to get away from your usual life
mere = nothing more than specified (used when you want to emphasize how small, unimportant, etc)
ethos /ˈi:θɔs/ = characteristic spirit or attitudes of a community, people, or system, or of a literary work etc
empathy ~ (with sb/sth) | ~ (for sb/sth) | ~ (between A and B) = the ability to understand another person's feelings, experience
high-end = very expensive
engaged = busy (about a telephone line)
chore = tedious or routine task, esp. domestic
allegiance = act of binding yourself (intellectually or emotionally) to a course of action; loyalty
bread and butter = person or company's main source of income
cadre = small group of people who are specially chosen and trained for a particular purpose
by word of mouth = by spoken rather than written means
clunky = lacking grace in movement or posture; heavy & awkward to use
pre-emption = right to purchase something in advance of others
to pre-empt = to acquire or appropriate in advance
to recoil (from) = to react to an idea or a situation with strong dislike or fear
to pay lip service = say that you support or agree with sth without doing anything to prove it
indulgence = (usually disapproving) the state or act of having or doing whatever you want; the state of allowing sb to have or do whatever they want
deco - delayed error correction / favourite mistakes turning off the heating they slipped in his or her mind that they didn't turn off the heat
something infamiliar unfamiliar
they are very absolutely delicious
they are all agreeing agree that this shift has become normal / the norm pig - pronunciation & intonation guidelines
support materials covered
only Ilya present
random topics:
futures market in RF
domestic market is not mature yet
How to improve the business climate in the RF?
Lack of SME
Little trust in banking system
Significant disparities in education across the RF
Market expectations are bogged down by limited purchasing power
e.g. no middle class in the RF
Only inhabitants of bigger towns (e.g. Moscow, St Pete) have & may realise ambitious, professional aspirations
e.g. deepening ravine between political expectations of inhabitants of bigger towns and 'the regions'
(see polls of 2012 elections according to which Putin would have lost in Moscow & St Pete)
Centralised government administration
Inhabitants of smaller towns depend heavily on local authorities' budget & a few (very) big (industrial) employers
Infrastructure is crippled by years of absent depreciation of public assets
e.g. some central streets in military towns like Kubinka probably haven't been maintained since the collapse of the USSR
e.g. smaller towns are deserted by younger, job-seeking population
Education in the RF has lost the prestige it enjoyed in the days of the Soviet Union.
e.g. many of today's senior executives were taught (hardly over a decade ago) by lecturers who were often around 70 years old & still feel today their influence
e.g. a Russian MBA is perceived as a 'lower-class' MBA
A vicious circle
The well-off groom their off-spring abroad
e.g. often as much as perhaps half of seats on British Airways & Aeroflot flights to London are held by pupils
This generation seems often more 'Western' than westerners themselves & have even less in common with Russia than their Russian parents
e.g. only a minority (usually civil servants) seem to spend their holidays in the RF (to keep up with appearances)
If given the choice, where would you go skiing: in the Alps or Russia? Where would you go swimming: Italy or Crimea?
Today's teenagers who could become tomorrow's political & business elite are neither British nor Russian because they are brought up in a cosmopolitan manner.
They are likely to repeat their parents' behaviour, i.u not spending their wealth in the RF
Urge to provide for better education & innovative thinking
Russia has a very strong patriarchal culture (age & social position of men are more important than knowledge & gender equity)
People who may play a role on the RF's scene stem either from the military or civil servants' circles (local authorities)
Both groups are isolated (to some extent) from western influences & therefore likely to pursue the current political strategies of a generation tainted by Soviet practices & transitional super capitalism of the 90's
e.g. civil servants can't spend their holidays abroad
e.g. corruption & nepotism are still common practice in regions
new expressions
nail in sb's / sth's coffin = something that makes the end or failure of an organization, sb's plans, etc. more likely to happen
to be bogged down in = to stop progressing; to slow to a halt; to become entangled with a variety of obstacles making your efforts unproductive or unsatisfying
disparity = difference, especially one connected with unfair treatment
ravine /rə'vi:n/ = deep, very narrow valley with steep sides
crippled = disabled in the feet or legs; deprived of strength, activity, or capability for service or use
vicious = violent and cruel; very bad or severe
to groom = ~ sb (for / as sth) to prepare or train sb for an important job or position; to clean or brush an animal
urge = strong desire to do sth
patriarchal = ruled or controlled by men; giving power and importance only to men
to stem from = to be the result of sth
to pursue = to do sth or try to achieve sth over a period of time; to follow or chase sb/sth, especially in order to catch them
tainted = touched by rot or decay; corrupt
nepotism = (disapproving) giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs
deco - delayed error correction / favourite mistakes
I changed replaced / substituted him for that conference
for right now
for right now the time being
to sit on the at table
the situation changes is changing
it's better to trust to a bank outside of Russia
nobody already uses big banknotes anymore because of for different reasons
pig - pronunciation & intonation guidelines
technical /'teknikəl/
Optional homework
New Inside Out Advanced
pg 62 ex 4 5
Mouse-over to view key:
pg 62 ex 4
not: and not thinking it necessary...
pg 62 ex 5
a) Not discouraged by the long climb...
b) Not wanting to offend people...
c) Knowing that not arriving on time...
Download onto your tablet or print the following pdf for our next lesson
Market Leader 3rd edition Upper Intermediate
pg 98 ex A B C D E reading - Changing customer service
pg 99 Customer service is changing the world
market_leader_3rd_upper_intermediate_students_book_pg96-100_customer_service_complaints_gerunds_verb_patterns.pdf
Lesson plan
support materials covered
Brief introduction to the Lindy Hop & swing dances
$stmt = $db2->prepare("SELECT * FROM ictnle_default_links WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%lh_intro_en.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
Market Leader 3rd edition Upper Intermediate
Unit 10 Customer service
T / Cl
Customer service is [about dealing with customers / dealing with customers & making problem resolution easier]
- dealing with customers & making problem resolution easier
pg 96 ex A B starting up
Lexical material: Complaints
T / Cl
Why do customers usually complain?
- to feel better
- to improve a service you use frequently
- ...
What do they hope to get?
- to claim compensation
- to obtain a refund
- ...
pg 97 ex A
new expressions
promptly = without delay
one-off = made or happening only once and not regularly
goodwill = friendly or helpful feelings towards other people or countries; good relationship between a business and its customers that is calculated as part of its value when it is sold
customer delight = surprising a customer by exceeding his/her expectations and thus creating a positive emotional reaction. This emotional reaction leads to Word of Mouth. Directly affects sales and profitability of a company as it helps to distinguish the company and its products and services from the competition. source: Wikipedia
customer satisfaction = in the past customer has been seen as a key performance indicator. Measures the extent to which the expectations of a customer are met (compared to expectations being exceeded). However, it has been discovered that mere customer satisfaction does not create brand loyalty nor does it encourage positive word of mouth. Customer Delight can be created by the product itself, by accompanied standard services and by interaction with people at the front line. The interaction is the greatest source of opportunities to create delight as it can be personalized and tailored to the specific needs and wishes of the customer. During contacts with touch points in the company, more than just customer service can be delivered. The person at the front line can surprise by showing a sincere personal interest in the customer, offer small attentions that might please or find a solution specific to particular needs. Those front line employees are able to develop a relationship between the customer and the brand source: Wikipedia
customer retention = is more than giving the customer what they expect, it's about exceeding their expectations so that they become loyal advocates for your brand. Creating customer loyalty puts ‘customer value rather than maximizing profits and shareholder value at the centre of business strategy’ The key differentiation in a competitive environment is often the delivery of a consistently high standard of customer service. Customer retention has a direct impact on profitability. Research by John Fleming and Jim Asplund indicates that engaged customers generate 1.7 times more revenue than normal customers, while having engaged employees and engaged customers returns a revenue gain of 3.4 times the norm. source: Wikipedia
deco - delayed error correction / favourite mistakes
it needs calls for / requires / demands some money to participate
I need a lot of time to wait for sth a lot of time
it doesn't matter if they are wrong him or not
it depends what do you sell, what do you offer
they want to split spread / educe their stress and buy nothing
he is good well dressed
when they put me on the hold
when I was in Korea during (at) Happy new year
they try to sell me as much many things as possible
pig - pronunciation & intonation guidelines
rapport /ræˈpɔ/
support materials covered
Grammar: Examples of different accents
/^/
making a proposal about a hub
speak_out_advanced_audio_cd01_19.ogg
/'(h)æv/
talking about the homeless & squeegee merchants with a silent 'h'
new_inside_out_advanced_audio_cd03_39.ogg
weak diphthong
diphthong = combination of two vowel sounds or vowel letters, for example the sounds or the letters ou in doubt
describing shoes
new_inside_out_advanced_audio_cd03_16.ogg ~ 71%
New Inside Out Advanced
Lexical material: Descriptive language
pg 61 ex 1 2 3 reading & vocab
Grammar: Participle clauses
Speaking English I can travel everywhere
'speaking English' means [because I speak English / at the moment I speak English]?
- because I speak English
[present / past / perfect] participle
- present participle
Surprised, I couldn't say anything
'surprised' means [because I was surprised / at the time I was surprised]
- because I was surprised
[present / past / perfect] participle
- past participle
I have seen this film 3 times, I don't want to watch again
Complete this sentence
Having...
Having seen this film 3 times, I don't want to watch again
[present / past / perfect] participle
- perfect
action in the main clause = [reason / consequence]
- consequence
pg 62 ex 1 2 3
new expressions
hatred = very strong feeling of dislike for sb/sth
anxiety /æŋˈzaɪətɪ/ = concern about an imminent danger, difficulty, etc
canine /ˈkeɪnaɪn/ = of or belonging to the family Canidae, including dogs, wolves, foxes, etc
to crunch = to crush noisily with the teeth
docile = submissive, easily managed
to rip = divide or separate the parts of, by cutting or tearing; to tear off or out by violence
to tatter = to tear irregularly, like a torn piece of cloth or paper etc
in tatters colloq. (of a negotiation, argument, etc.) ruined, demolished
to scour /skauər/ = to search thoroughly; rub hard with something rough, as sand or Bristol brick,
especially for the purpose of cleaning; to clean by friction; to make clean or bright; to cleanse from grease,
dirt, etc
sturdy = strong and not easily damaged
modest = not very large, expensive, important, etc
profusely = very much, producing in large amounts
numb = when you cannot feel anything in it, for example because of cold; unable to feel, think or react in the normal way
deco - delayed error correction / favourite mistakes
then she it turned to into a crazy dog
the cat crunched ripped (?) the sofa and another furnitures pieces of furniture
a tiger / crocodile crunched the sofa)
I don't know how does it look what it looks like
pig - pronunciation & intonation guidelines
bananas /bə'nænəz/
anxiety /æŋ'zaiəti:/
duck /'dək/
dog /'dɔg/
support materials covered
Market Leader 3rd edition Upper Intermediate
Case study - Rinnovar International
T / Cl
What approach is better when a company wants to grow?
[organic growth / expansion by acquiring existing business]
(organic growth = expansion by setting up your own branches & subsidiaries)
expanding by acquiring existing business
+ ready-made growth
- cross-cultural & corporate differences
...
organic growth
+ more control over activities
- hard slog
pg 118 background - reading
preliminary conclusion
- choose a combination of both organic growth & acquisitions
pg 118 listening
market_leader_3rd_upper_intermediate_audio_cd03_31.ogg
pg 119 task 1 2 3
optional homework
pg 119 writing
recommendations for acquisition
see pg 131 writing file
new expressions
organic growth = expansion by setting up your own branches & subsidiaries(as opposed to expanding by acquiring existing business)
slog (hard ~) = period of hard work or effort
fragrance = perfume
to seek = to look for
give and take (fixed expression) = mutual concession; exchange
before long = soon
to break even = to attain a level at which there is neither gain nor loss, as in business
consensual = which people in general agree with
to top = to be higher than a particular amount
case in point = precedent
deco - delayed error correction / favourite mistakes
this competitor has his their own branch
if it gets worse I would will change fragrance
when acquiring some others other business
they could take this in to their advantage
it's a household family business
pig - pronunciation & intonation guidelines
support materials covered
random topic:
Holiday destinations
New Inside Out Upper Intermediate
pg 30 reading & vocab ex 1
pg 30 reading & vocab ex 2 3
What price a life?
Lexical material: Treasured possessions
pg 31 ex 3 listening
new_inside_out_upper_intermediate_audio_cd01_27.ogg
new_inside_out_upper_intermediate_audio_cd01_28.ogg
new_inside_out_upper_intermediate_audio_cd01_29.ogg
pg 31 anecdote
new expressions
a bolt from the blue = sth unexpected
to go through with sth = do as planned or agreed; not stop or fail to do
to walk off = to leave
at the root of = main cause of
to start afresh = to begin a new life
job lot = miscellaneous collection of things sold together
to have guts = to be bold, courageous
deco - delayed error correction / favourite mistakes
I didn't see haven't seen him for a long time
I was in on holiday
I decided to go in to Italy
it's very absolutely delicious
in some surrounded surrounding area
they want to change their life because they are boring bored
but he couldn't use it because of he is quite an old fashioned man
pig - pronunciation & intonation guidelines
orchid /'ɔ:rkəd/
relatives /'relətivz/
bought /bɔ:t/ (BrEn)
bought /bɔt/ (AmEn)
Optional homework
Speak Out Advanced
complete pg 148 ex 1 A B 2 A B vocab bank
pg 13 ex 7 A B speaking
Myers-Briggs test
Download onto your tablet or print the following pdf for our next lesson
New Inside Out Upper Intermediate
pg 29-31 conditionals
new_inside_out_upper_intermediate_students_book_pg29-31_conditionals_what_price_a_life.pdf
last lesson before Duncan's holiday break
next lesson 20180730 tbc
Lesson plan
warmer
A sweeping generaliser would say tax officers are at best just too inquisitive while the majority may be nitpickers even with conscientious tax payers
support materials covered
Market Leader 3rd edition Upper Intermediate
DVD case study
Unit 12 - 3rd part of consultant's feedback
Speak Out Advanced
pg 13 ex 8 B vocab
pg 148 ex 1 A B 2 A B vocab bank
feedback
New Inside Out Upper Intermediate
course book
pg 29 ex 1 2 conditional sentences
Grammar: Zero, first, second & third conditional
T / Cl
If / When it rains, I take an umbrella
present + present
= real situation, habit (you can use 'when' instead of 'if')
zero conditional
If it rains, I'll take an umbrella
present simple + future
= real situation
1st conditional
If I [was / were] on holiday, I [read / would read] a book
- was + would read
past simple + would - infinitive
= real, hypothetical situation, speaking now
2nd conditional
If I [was / were] Chinese, I [ate / would eat] noodles
- were / would eat
past simple + would - infinitive
= unreal, hypothetical situation, speaking now
2nd conditional
If I [knew / had known] about the traffic jams, I [had left / would have left] earlier
- had known / would have left
past perfect + would have - past participle
= past result of a past condition
= unreal, hypothetical situation, past
3rd conditional
Grammar: Mixed conditionals
T / Cl
If I had taken my umbrella this morning, I wouldn't be wet now
= present result of a past condition
mixed conditional type 2
If time wasn't a problem I would have finished this project a long time ago
= past result of a present or continuing condition
(general rule - habit)
mixed conditional type 1
pg 29 ex 3 4
$drills = "mixed_conditionals";
echo "".$drills.".csv\n";
include ('inc_drills/load_csv_drills.inc');
new expressions
whiz kid = person who is remarkable or skilful in some respect (is a whiz at chess); brilliant or highly successful young person; someone whose career progresses rapidly
busybody = someone who is too interested in other people's private activities
life and soul = who enjoys special occasions & is fun to be with
to be set in your ways = not likely to change habits & opinions
reluctant ~ (to do sth) = hesitating before doing sth because you do not want to do it or because you are not sure that it is the right thing to do
chatterbox = person who talks a lot, especially a child
circumspect = thinking very carefully about sth before doing it, because there may be risks involved; cautious
temperamental /,temprə'mentəl/ = having a tendency to become angry, excited or upset easily, and to behave in an unreasonable way
impetuous /ɪmˈpetjuəs/ = acting or done rashly or with sudden energy
gregarious = liking to be with other people
wet blanket = person who is not enthusiastic about anything and who stops other people from enjoying themselves
couch potato = person who spends a lot of time sitting and watching television
big cheese = important influential person
tough cookie = extremely determined, hard-headed person, or someone with whom it is unusually difficult to deal
dismal /ˈdɪzməl/ = causing or showing gloom; miserable
deco - delayed error correction / favourite mistakes
even much more close closer
I can write by with a pen
he's the an old hand
pig - pronunciation & intonation guidelines
warmer
Some people seem to have flair for always bugging you at the wrong time
support materials covered
Speak Out Advanced
Lexical material: Personality (Myers-Briggs test)
T / Cl
Children are [curious / inquisitive]
- curious
The police are [curious / inquisitive]
- inquisitive
pg 12 ex 4 A B C vocab
pg 12 ex 5 A B C listening
speak_out_advanced_audio_cd01_6.ogg
audio script pg 164
pg 12 ex 6 a b
pg 13 ex 7 speaking
Myers-Briggs test
Lexical material: Idioms for people
T / Cl
Was Putin a dark horse when he was first elected?
- ...
pg 13 ex 8 B vocab
new expressions
thoughtful = characterized by careful thought; considerate of the feelings or well-being of others
inquisitive = unduly curious; prying; seeking knowledge
perceptive = sensitive; discerning; observant
conscientious /ˌkɔnʃɪˈenʃəs/ = scrupulous, diligent, characterized by extreme care and great effort,
guided by or in accordance with conscience or sense of right and wrong
prejudiced = having a belief or attitude formed beforehand
sweeping generaliser = person who make statements that are too general
& do not consider all the facts
junky = someone who is so ardently devoted to something that it resembles an addiction
infuriating = extremely annoying or displeasing; causing intense anger
busybody = someone who is too interested in other people's private activities
life and soul = who enjoys special occasions & is fun to be with
to be set in your ways = not likely to change habits & opinions
meticulous = paying careful attention to every detail
nitpicker = someone who makes small and unjustified criticisms
flat-pack furniture = piece of furniture that is sold in pieces in a flat box and that you have to build yourself
busybody = person who is too interested in what other people are doing
dark horse = person who doesn't tell others much about himself/herself but has surprising qualities or abilities;
political candidate who is not well known but could win unexpectedly
reluctant = not willing to do sth; not wanting or ready
deco - delayed error correction / favourite mistakes
you passed covered a lot
he's very consciousness conscientious
she works at on level number 4
they use the test to understand assess the person they would like to take for work or not
the people with whom we work is are the biggest source of stress
pig - pronunciation & intonation guidelines
character /ˈkærɪktə/
Optional homework
The Business 2.0 Upper Intermediate
pg 39 ex 7 8 collocations
Mouse-over to view key:
ex 7
1e 2b 3a 4c 5d 6i 7j 8g 9f 10h
ex 8
1 resource management
2 design fault
3 customer expectations
4 continuous improvement
5 technical specifications
6 industry standard
7 measurable objectives
8 statutory requirements
9 best practice
10 quality assurance
Rescheduled from previous lesson
Download onto your tablet or print the following pdf for our next lesson
Market Leader 3rd Intermediate
Case study - Fast fitness
market_leader_3rd_intermediate_course_book_pg80-81_case_study_recruitment_dilemma_at_fast_fitness.pdf
Lesson plan
support materials covered
Market Leader 3rd Intermediate
Case study - Fast fitness
T / Cl
Do you practise sports on a regular basis? Why / Why not?
- to be healthy rather than to look healthy
- ...
How do you attract people to fitness clubs?
- ...
pg 80 background
reading
pg 80 task 1
reading pg 81 cards
SSS rank candidates in terms of suitability
practise 'used to', 'would' and 'will' to describe habits
pg 80 task 2 listening
market_leader_3rd_intermediate_audio_cd02_010.ogg
market_leader_3rd_intermediate_audio_cd02_011.ogg
market_leader_3rd_intermediate_audio_cd02_012.ogg
market_leader_3rd_intermediate_audio_cd02_013.ogg
DVD case study
feedback
new expressions
leisure = time that is spent doing what you enjoy when you are not working or studying
martial = connected with fighting or war
to put / to lay one's cards on the table = to let someone know your position and interest openly; deal honestly; act without trickery or secrets
to bug = to annoy or irritate sb
flair ~ for sth = a natural ability to do sth well
to liaise (with sb) (especially BrE) = to work closely with sb and exchange information with them
outstanding = extremely good; excellent
to appeal = to attract, to interest
outspoken ~ (in sth) = saying exactly what you think, even if this shocks or offends people
to flock = to go or gather together somewhere in large numbers
treadmill = exercise machine that has a moving surface that you can walk or run on while remaining in the same place
employee turnover = rate at which employees leave a company and are replaced by new employees
deco - delayed error correction / favourite mistakes Personally as far as I am concerned I do sports
the cheapest cheaper the subscriptions subscription the more the people will want to buy it
I'm not keen of on fitness clubs
it's the average year age
they arrived at in great numbers
he doesn't suit for the job
he won't see get the whole idea picture
maybe make him the face of endorse the campaign
at in our digital century
a person with expertise at in her current job
pig - pronunciation & intonation guidelines
luxurious /lə'gʒə:i:əs/
communicative /kəm'yu:nəkətiv/
Download onto your tablet or print the following pdf for our next lesson
Market Leader 3rd Intermediate
Case study - Fast fitness
market_leader_3rd_intermediate_course_book_pg80-81_case_study_recruitment_dilemma_at_fast_fitness.pdf Optional homework
Download onto your tablet or print the following
$param2 ="%grammatical_terminology.inc%";
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array($param2));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) {
echo " " . $row['file_name']. "";
}
Optional homework
Install AnyMemo on your Android mobile phone
AnyMemo (free)
or AnkiApp on your Iphone
https://www.ankiapp.com/
Review words from our previous lesson according to the guidelines below.
Lesson plan
warmer
The craze for the latest Iphone and related fads is generally taken for granted
support materials covered
The Business 2.0 Upper Intermediate
pg 38 ex 3 listening
the_business_mac_millan_upper_intermediate_audio_cd01_47.ogg
the_business_mac_millan_upper_intermediate_audio_cd01_48.ogg
the_business_mac_millan_upper_intermediate_audio_cd01_49.ogg
pg 38 ex 4 word building
Lexical material: Adjectives describing quality positively & negatively
pg 39 ex 5 6 speaking
Lexical material: Quality standards (industry standards, statutory requirements, best practice...)
T / Cl
[good / excellent / best] practice
- best practice
= the most suitable or efficient way of dong sth
= collocation
set for homework
pg 39 ex 7 8 collocations
new expressions
to bug = to annoy or irritate sb
flair ~ for sth = a natural ability to do sth well
to liaise (with sb) (especially BrE) = to work closely with sb and exchange information with them
outstanding = extremely good; excellent
deco - delayed error correction / favourite mistakes
He's moved gone to China
How What do we call ...?
It sounds similar for to (the number) 'four'
the four premiere first letters
to conduct a marketing research
it was a good value for money
it has a built-in flawed flaw pig - pronunciation & intonation guidelines
apple /'æpəl/
research (verb) /ri:'sə:tʃ/
research (noun) /'ri:sə:tʃ/
series /'siri:z/
warmer
Sales wouldn't significantly increase if mobile phones were more durable
The built-in obsolescence of white goods results from consumer trends
support materials covered
$list_of_ref = "";
include("inc/xml_load_file_ref.inc");
The Business 2.0 Upper Intermediate
pg 36 ex 3 scan reading 20' per paragraph
pg 37 Two kinds of quality
- taken for granted quality
= should be a standard in today's competing markets
- enchanting quality
= calls for innovation (e.g. IPhones)
pg 36 ex 4 5 reading for detail
pg 38 ex 1 discussion
pg 38 ex 2 reading
Quality is in the eye of the stakeholder
pg 38 ex 3 listening
the_business_mac_millan_upper_intermediate_audio_cd01_47.ogg
(to be continued)
new expressions
heading = title printed at the top of a page or at the beginning of a section of a book
superficial = not studying or looking at sth thoroughly; seeing only what is obvious
sake (for the - of sth) = because of the interest or value sth has, not because of the advantages it may bring
enchanting = capturing interest as if by a spell
craze = an interest followed with exaggerated zeal, sth which becomes suddenly very popular
to take for granted = to accept without verification or proof; to suppose or understand to be true
trap = a device in which something (usually an animal) can be caught and penned
lean = (usually approving) (of people, especially men, or animals) without much flesh; thin and fit
amid = surrounded by sth
to rattle = to make a series of short loud sounds when hitting against sth hard; to make sth do this
offspring = child of a particular person or couple; the young of an animal or plant
fads = any form of behaviour that develops among a large population
and is collectively followed with enthusiasm for some period,
generally as a result of the behaviour's being perceived as novel in some way;
things which are fashionable for a short time
sour = unpleasant, unsuccessful, having a stale taste
shoddy = designed to deceive or mislead either deliberately or inadvertently
heavy-duty = made for long or hard use; very strong
flimsy = thin strong lightweight translucent paper used especially for making carbon copies,
lacking solidity or strength, not convincing
to splash out = (informal) to spend a lot of money on sth
compliance (in - with) = practice of obeying rules or requests made by people in authority
disposable = item that can be disposed of after it has been used
statutory /ˈstætjutərɪ/ = fixed by law; that must be done by law
compulsory = obligatory
design fault = flaw in a product which is due to it being poorly designed
technical specifications = precise guidelines which establish how the product should be built
industry standards = accepted norm in a particular field of business
to impose = to force sb/sth to have to deal with sth that is difficult or unpleasant
quality assurance = system put in place to ensure that quality targets are met
to blame = to think or say that sb/sth is responsible for sth bad
fracture = fact of sth breaking, especially a bone
deco - delayed error correction / favourite mistakes
we didn't decide haven't decided yet
for in my opinion
you really know what 's for it it is for
they can be designed not good well pig - pronunciation & intonation guidelines
fashion /'fæʃən/
pub /'pəb/
support materials covered
DEMO LESSON
The Business 2.0 Upper Intermediate
Unit 3 Quality
3.1 What quality means
pg 36 ex 1 2 discussion
postpone to next lesson
pg 36 ex 3 4 5 reading for detail
pg 36 ex 6 7 listening
the_business_mac_millan_upper_intermediate_audio_cd01_46.ogg
Lexical material: Quality & standards (planned obsolescence)
pg 36 ex 8 discussion
discuss using the following expressions
- white goods
- planned / built-in obsolescence
- labour time
- spare parts
- fashion
- frequent upgrade
- recycling
- taken-for-granted quality
- enchanting quality
- depreciation of assets implemented by B2B
Grammar: Mixed conditionals - brief intro
If mobile phones were 99% recyclable I would have changed mine more often
new expressions
durability = able to last long by resisting to stress or force
white goods = domestic appliance, is usually defined as a large machine which accomplishes some routine housekeeping task,
which includes purposes such as cooking, or food preservation
built-in / planned obsolescence = commercial strategy to decide of built quality and when goods could become old-fashioned; falling into disuse or becoming out of date
shoddy = made or done badly and with not enough care
deco - delayed error correction / favourite mistakes
I have to deal with a lot of documents
it's a very technic technical question
pig - pronunciation & intonation guidelines
Red Hat /'hæt/
Mercedes /mə:'seidi:z/
legislation /,ledʒə'sleiʃən/
Prepare for quarterly test
Download onto your phone or tablet and listen carefully.
Spimex
= almost single commodity exchange in Russia
little competition
only need to satisfy international clients
Boris
gaz market
Anna
documentation
more grammar & vocab
Sergey
marketing
Ilya
global marketing
6k swim ~ 2hrs in Armenia
7k swim 2.29min
Bialetti gazer coffee machine
20180924
Boris
presentation re gas market
What is so specific about...
gas is the only commodity regulated by gvt
no transparent price
no one knows exact cost - it's confidential!
huge infrastructure but no supply & demand mechanism
no good investment decisions possible when can't evaluate future value of gas price in 5 years
private companies have difficulty planning strategically
...
Mouse-over to view key:
George Dannys Patrick Carlin
5 books
16 films
stand up
Nassim Nicholas Taleb
Black Swan
untraditional school of risk management
e.g. goose fed = successful
but suddenly is slaughtered = e.g. unpredictable crisis
KitKat rewards victim of car thief with chocolate bars
Car owner had car broken into by sb to steal lying bar in it
Twittered about it
Cambersands
Rye
beautiful old town
river
60 - 100 pounds / night
todo end of April as a review
see kaspergroup15
Print the following pdf for our next lesson
Speak Out Advanced
Unit 8.1 - Future seen from the past
pg 92 ex 1 B 2 A reading
speak_out_advanced_students_book_pg92-3_141-2_time_capsule_future_seeen_from_the_past.pdf
]]>
(You should have already downloaded and / or printed this file for the previous lesson)
The Business Advanced
Optional homework
$list_of_reviews= "grammar_modal_verbs_selection_b2_03.csv";
include ('inc/csv_load_homework.inc');
Free & open-source alternative operating system
Generic instructions:
1) Download an iso image (you may want to download a few to choose from).
2) Copy the image onto a usb stick (check details on-line how to do so).
3) Reboot (= restart your computer) with the usb stick mounted.
4) Your computer (if recent enough) should give you the choice to boot from the hard disk (as usual) or from the usb stick.
5) You can now run all programs available on the usb stick (and even install more) without changing anything to your Windows system.
Note: you could also download an iso image and 'burn' it on a cd or dvd but the system may be slower in operating and you won't be able to install more programs
Ubuntu
Step-by-step tutorial for beginners under Windows
https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-windows#0
Alternatively, try also:
Debian + Gnome (+ non-free firmware, easier for beginners)
Read this:
https://cdimage.debian.org/images/unofficial/non-free/images-including-firmware/9.6.0-live+nonfree/amd64/bt-hybrid/
Download this (with bittorrent):
https://cdimage.debian.org/images/unofficial/non-free/images-including-firmware/9.6.0-live+nonfree/amd64/bt-hybrid/debian-live-9.6.0-amd64-gnome+nonfree.iso.torrent
Write a pitch for your business venture
Paste your assignment in the Googledoc below
https://docs.google.com/document/d/1Pssa038vLV1PFZIe3Ulq-5_rPeApJWr8qGB8SC7Cf_E/edit?usp=sharing
Presentation
- prepare a 2-3min presentation
- random topic
- focus on introduction & conclusion
- you may use 2-3 slides but not more
- rehearse oral delivery (pace, intonation, pitch, volume)
last lesson before Duncan's holiday break
next lesson 20180730 tbc
![\"wordlist](\"pix/icons8-drill-100.png\")
AnyMemo