heated	(of a person or discussion) full of anger and excitement
to gain	to obtain
track record	all the past achievements, successes or failures of a person or an organization
self-seeking	(disapproving) interested only in your own needs and interests rather than thinking about the needs of other people

retention	action of keeping sth rather than losing it or stopping it
menial	(usually disapproving) (of work) not skilled or important, and often boring or badly paid
sabbatical	period of time when sb, especially a teacher at a university, is allowed to stop their normal work in order to study or travel
to pay off	to yield a profit or result
humane /hju:ˈmeɪn/	showing kindness towards people and animals by making sure that they do not suffer more than is necessary
Millennials	also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996. Most millennials are the children of baby boomers and early Gen Xers | millennials are often the parents of Generation Alpha
organisational behaviour	how people in an organisation work together & how this affects the organisation as a whole
across the board	applying to all | affecting everyone or everything within an organization, system, or society
red organizations	organisations characterized by authoritarian structures and control through fear
amber organizations	organisations structured around rigid hierarchies and top-down command
orange organizations	organisations operating on meritocratic principles, emphasizing competition and performance
green organizations	organisations focusing on consensus and stakeholder values, often emphasizing culture and empowerment
teal organisations	(greenish-blue colour) organisations where management is based on worker autonomy and peer relationships 
self-management	according the theory of Teal organizations, this replaces traditional hierarchy with a system where employees manage themselves and collaborate on decisions, distributing authority more evenly
wholeness	according the theory of Teal organizations, this encourages employees to integrate their personal and professional identities, fostering a work environment that prioritizes emotional well-being and authenticity
evolutionary purpose	according the theory of Teal organizations, this means organisations are living entities that adapt and evolve naturally, guided by their own sense of direction rather than rigid strategic plans or profit motives
turquoise company	organization which does not have a classic hierarchical structure, with a CEO at the head and other department managers below him. It is a system based on a flat structure with self-management, not power and positions
Teal companies	organisations which are characterized by power decentralization, self-discipline, natural hierarchies, and a high degree of employee responsibility. The concept of a Teal organization was created by Frederic Laloux, a former McKinsey and Company executive, and introduced in his book “Reinventing Organizations”.
rigid	(often disapproving) (of rules, methods, etc.) very strict and difficult to change | (of a person) not willing to change their ideas or behaviour | (of an object or substance) stiff and difficult to move or bend
to thrive	to become, and continue to be, successful, strong, healthy, etc
future	happening or existing in the future
futuristic	strange and very modern, or intended or seeming to come from some imagined time in the future



relief (of / from)	act of removing or reducing pain, anxiety, etc
spiralling /'spairəliŋ/	continuous harmful increase or decrease in sth, that gradually gets faster and faster
unfavourable (for / to sth)	(of conditions, situations, etc.) not good and likely to cause problems or make sth more difficult
knock-on	causing other events to happen one after another in a series
relief (of / from)	act of removing or reducing pain, anxiety, etc
misery	state of ill-being due to affliction or misfortune
payroll	total amount paid in wages by a company

to stem from	(not used in the progressive tenses) to be the result of sth
to arise from	to be the result of sth
to bring about	to result in
owing to	because of
in business	in activity, focus on working, i.e. not gone bankrupt - specific meaning
in the business	in that field, focus on area of interest, i.e. could be working in another company - general meaning
machinery	machines as a group, especially large ones: agricultural / industrial machinery
knock-on	causing other events to happen one after another in a series

You scratch my back and I'll scratch yours	used to tell someone that if they help you, you will help them
to trade off	to give up one desired objective in order to get another, when both cannot be achieved at the same time | to make a compromise
to pretend	to behave in a particular way, in order to make other people believe sth that is not true
to deceive	to make sb believe sth that is not true
to be on to sb	to understand the motives of someone | not be deceived
reciprocity	situation in which two people, countries, etc. provide the same help or advantages to each other
consistency	quality of always behaving in the same way or of having the same opinions, standard, etc
likeability	property that makes a person likeable, that allows them to be liked
scarcity of	smallness of quantity in proportion to the wants or demands | deficiency

to rave about	to talk or write about sth in a very enthusiastic way:
prospective	expected to do sth or to become sth | potential
customer centric approach	business strategy putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships
headline	short summary of the most important items of news
lead	piece of information that may help to find out the truth or facts about a situation
boilerplate	standard, reusable piece of content that's used in various pieces of content, from articles to communication materials like press releases and contracts. It serves as a template for specific types of content, allowing consistency and efficiency in writing and communication
DEI	diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals
DIC	Dubai Inner City
to screw up	(slang), (semi-vulgar), (best avoided) to make a mess of, to make an error which causes confusion
prospective	expected to do sth or to become sth | potential
customer centric approach	business strategy putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships
headline	short summary of the most important items of news
lead	piece of information that may help to find out the truth or facts about a situation
boilerplate	standard, reusable piece of content that's used in various pieces of content, from articles to communication materials like press releases and contracts. It serves as a template for specific types of content, allowing consistency and efficiency in writing and communication
DEI	diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals

to delve into	to try hard to find out more information about sth
pivotal	of great importance because other things depend on it
theatrics	dramatic performances | (often disapproving) ways of behaving and speaking that are like a performance on a stage and are intended to attract attention
paramount	more important than anything else
ode	poem that speaks to a person or thing or celebrates a special event
intricate	having a lot of different parts and small details that fit together
flair	natural ability to do sth well | quality showing the ability to do things in an interesting and imaginative way
to swoon	to feel very excited, emotional, etc. about sb that you think is sexually attractive, so that you almost lose consciousness
to peek into	to look at sth quickly and secretly because you should not be looking at it
finesse	great skill in dealing with people or situations, especially in a delicate way | to deal with sth in a way that is clever but slightly dishonest
fierce	(especially of people or animals) angry and aggressive in a way that is frightening | (especially of actions or emotions) showing strong feelings or a lot of activity, often in a way that is violent
trench	long deep hole dug in the ground in which soldiers can be protected from enemy attacks
flair	natural ability to do sth well | quality showing the ability to do things in an interesting and imaginative way
to swoon	to feel very excited, emotional, etc. about sb that you think is sexually attractive, so that you almost lose consciousness
to peek into	to look at sth quickly and secretly because you should not be looking at it
finesse	great skill in dealing with people or situations, especially in a delicate way | to deal with sth in a way that is clever but slightly dishonest
fierce	(especially of people or animals) angry and aggressive in a way that is frightening | (especially of actions or emotions) showing strong feelings or a lot of activity, often in a way that is violent
trench	long deep hole dug in the ground in which soldiers can be protected from enemy attacks

rookie	(especially AmE) person who has just started a job or an activity and has very little experience


colloquial /kəˈləukwɪəl/	(of words and language) used in conversation but not in formal speech or writing
funeral	ceremony, usually a religious one, for burying or cremating (= burning) a dead person
fixture	thing such as a bath or a toilet that is fixed in a house and that you do not take with you when you move house
fittings	items in a house such as a cooker, lights or shelves that are usually fixed but that you can take with you when you move to a new house | small part on a piece of equipment or furniture
to break the ice	to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance
pretext (for sth / for doing sth) | ~ (to do sth)	false reason that you give for doing sth, usually sth bad, in order to hide the real reason | an excuse
to turn down	to say, to refuse
to pull someone's leg	to play a joke on sb
foodie	(informal) person who is very interested in cooking and eating different kinds of food
to break the ice	to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance
pretext (for sth / for doing sth) | ~ (to do sth)	false reason that you give for doing sth, usually sth bad, in order to hide the real reason | an excuse
to go|get back to square one	to go back to where one started, with no progress having been made

demeanour /,di'mi:nə:/	way that sb looks or behaves
phoney /ˈfəunɪ/	(informal, disapproving) not real or true | false, and trying to deceive people
brusque /'brəsk/	using very few words and sounding rude
to concede	sth (to sb) | ~ sb sth to admit that sth is true, logical, etc
to bark out sth	to give orders, ask questions, etc. in a loud, unfriendly way
to solicit sth (from sb) | ~ (sb) (for sth)	to ask sb for sth, such as support, money, or information | to try to get sth or persuade sb to do sth
abrasive	rude and unkind | acting in a way that may hurt other people's feelings
field marshal	officer holding the highest rank in the army
rebel	person who takes part in an armed rebellion against the constituted authority 
street fighter	contestant who is very aggressive and willing to use underhand methods
to sugarcoat	to cause to appear more pleasant or appealing
to preserve	to keep a particular quality, feature, etc. | to make sure that sth is kept
spine	backbone | row of small bones that are connected together down the middle of the back
assertiveness	aggressive self-assurance | given to making bold assertions
gee /'dʒi:/	exclamation (especially AmE) a word that some people use to show that they are surprised, impressed or annoyed
to belittle	to make sb or the things that sb does seem unimportant
scapegoat	someone who is punished for the errors of others
demeanour /,di'mi:nə:/	way that sb looks or behaves
phoney /ˈfəunɪ/	(informal, disapproving) not real or true | false, and trying to deceive people
brusque /'brəsk/	using very few words and sounding rude
to concede	sth (to sb) | ~ sb sth to admit that sth is true, logical, etc
to bark out sth	to give orders, ask questions, etc. in a loud, unfriendly way
to solicit sth (from sb) | ~ (sb) (for sth)	to ask sb for sth, such as support, money, or information | to try to get sth or persuade sb to do sth
abrasive	rude and unkind | acting in a way that may hurt other people's feelings
field marshal	officer holding the highest rank in the army
rebel	person who takes part in an armed rebellion against the constituted authority 
street fighter	contestant who is very aggressive and willing to use underhand methods
to sugarcoat	to cause to appear more pleasant or appealing
to preserve	to keep a particular quality, feature, etc. | to make sure that sth is kept
spine	backbone | row of small bones that are connected together down the middle of the back
assertiveness	aggressive self-assurance | given to making bold assertions
gee /'dʒi:/	exclamation (especially AmE) a word that some people use to show that they are surprised, impressed or annoyed
to belittle	to make sb or the things that sb does seem unimportant
scapegoat	someone who is punished for the errors of others
to embezzle	to steal money that you are responsible for or that belongs to your employer
sickie (to throw a ~)	day when you say that you are ill/sick and cannot go to work when it is not really true
petty	small amount of money kept in an office for small payments
to reprimand ~ sb (for sth)	(formal) to tell sb officially that you do not approve of them or their actions
dent	hollow place in a hard surface, usually due to being hitting by sth
in the course of	during, while
evasive	not willing to give clear answers to a question | vague
whistle-blower	(used especially in newspapers) person who informs people in authority or the public that the company they work for is doing sth wrong or illegal
to embezzle	to steal money that you are responsible for or that belongs to your employer
sickie (to throw a ~)	day when you say that you are ill/sick and cannot go to work when it is not really true
petty	small amount of money kept in an office for small payments
to reprimand ~ sb (for sth)	(formal) to tell sb officially that you do not approve of them or their actions
dent	hollow place in a hard surface, usually due to being hitting by sth
in the course of	during, while
evasive	not willing to give clear answers to a question | vague
whistle-blower	(used especially in newspapers) person who informs people in authority or the public that the company they work for is doing sth wrong or illegal
labour law	body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations
to be thrown in at the deep end	to be given a difficult job without preparation
to groom sb (for / as sth)	to prepare or train sb for an important job or position
to call a spade a spade	to call a person or thing a name that is true but not polite | speak bluntly | use the plainest language
disheartening	not to motivate or encourage
distant	not friendly | not wanting a close relationship with sb
morale /mə:'æl/	amount of confidence and enthusiasm, etc. that a person or a group has at a particular time
to the letter	in every detail
ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth)	feeling shame or embarrassment about sb/sth or because of sth you have done
to alienate /ˈeɪljəneɪt/	to make sb less friendly or sympathetic towards you | to make sb feel that they do not belong in a particular group | to cause someone or a group of people to stop supporting and agreeing with you
front-runner	competitor thought likely to win
rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B)	a friendly relationship in which people understand each other very well
tenacious	that does not stop holding sth or give up sth easily | determined
to overlook	to fail to notice
to carry out	to execute, to perform
labour law	body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations
to be thrown in at the deep end	to be given a difficult job without preparation
to groom sb (for / as sth)	to prepare or train sb for an important job or position
to call a spade a spade	to call a person or thing a name that is true but not polite | speak bluntly | use the plainest language
disheartening	not to motivate or encourage
distant	not friendly | not wanting a close relationship with sb
morale /mə:'æl/	amount of confidence and enthusiasm, etc. that a person or a group has at a particular time
to the letter	in every detail
ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth)	feeling shame or embarrassment about sb/sth or because of sth you have done
to alienate /ˈeɪljəneɪt/	to make sb less friendly or sympathetic towards you | to make sb feel that they do not belong in a particular group | to cause someone or a group of people to stop supporting and agreeing with you
front-runner	competitor thought likely to win
rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B)	a friendly relationship in which people understand each other very well
tenacious	that does not stop holding sth or give up sth easily | determined
to overlook	to fail to notice
to carry out	to execute, to perform
apparel /əˈpærəl/	(especially AmE) clothing, when it is being sold in shops/stores
to lose sight of the bigger picture	to see the trees but not the forest
fairly	in a fair and reasonable way | honestly | to some extent but not very
BATNA	best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action 
detriment (to the ~ of)	act of causing harm or damage | sth that causes harm or damage
apparel /əˈpærəl/	(especially AmE) clothing, when it is being sold in shops/stores
to lose sight of the bigger picture	to see the trees but not the forest
fairly	in a fair and reasonable way | honestly | to some extent but not very
BATNA	best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action 
detriment (to the ~ of)	act of causing harm or damage | sth that causes harm or damage
to eavesdrop	to listen secretly to what other people are saying
ingratiation	psychological technique in which an individual attempts to influence another person by becoming more likeable to their target | усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства
small talk	polite conversation about ordinary or unimportant subjects, especially at social occasions
agreeableness	temperamental disposition to be pleasant
to anchor	to firmly base sth on sth else
altruistic	showing unselfish concern for the welfare of others
employee turn-around	total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off
to elicit	to get information or a reaction from sb, often with difficulty | to draw forth (what is latent) | выявлять | делать вывод | выводить | вытянуть
to reframe	to change the way something is expressed or considered
over the long haul	over an extended period of time
give-away	something that makes you guess the real truth about sth/sb
genuine	real
compelling	that makes you pay attention to it because it is so interesting and exciting | so strong that you must do sth about it
over the long haul	over an extended period of time
to one-up	to get an advantage over someone, or to do something that shows you are better than them
reciprocity	situation in which two people, countries, etc. provide the same help or advantages to each other

misnomer	name or a word that is not appropriate or accurate
to deem	to have a particular opinion about sth | to consider
versatility	having a wide variety of skills
overriding	more important than anything else in a particular situation
eagerness	positive feeling of wanting to push ahead with something
giveaway	something that makes you guess the real truth about sth/sb | демаскирующий признак
to probe (into sth)	to ask questions in order to find out secret or hidden information about sb/sth | to touch, examine or look for sth, especially with a long thin instrument
subservient	less important than sth else
appeal	quality that makes sb/sth attractive or interesting
Masala Chai	Indian beverage made by brewing black tea with fragrant spices, sugar and milk
celebrity endorsement	famous or important person saying that they use and like a particular product
economies of scale	when production costs are reduced by producing substantial quantities
to eavesdrop	to listen secretly to what other people are saying
ingratiation	psychological technique in which an individual attempts to influence another person by becoming more likeable to their target | усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства
small talk	polite conversation about ordinary or unimportant subjects, especially at social occasions
agreeableness	temperamental disposition to be pleasant
to anchor	to firmly base sth on sth else
altruistic	showing unselfish concern for the welfare of others
employee turn-around	total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off
to elicit	to get information or a reaction from sb, often with difficulty | to draw forth (what is latent) | выявлять | делать вывод | выводить | вытянуть
to reframe	to change the way something is expressed or considered
over the long haul	over an extended period of time
give-away	something that makes you guess the real truth about sth/sb
genuine	real
compelling	that makes you pay attention to it because it is so interesting and exciting | so strong that you must do sth about it
over the long haul	over an extended period of time
to one-up	to get an advantage over someone, or to do something that shows you are better than them
reciprocity	situation in which two people, countries, etc. provide the same help or advantages to each other
subservient	less important than sth else
appeal	quality that makes sb/sth attractive or interesting
Masala Chai	Indian beverage made by brewing black tea with fragrant spices, sugar and milk
celebrity endorsement	famous or important person saying that they use and like a particular product
economies of scale	when production costs are reduced by producing substantial quantities
to accommodate	to change your behaviour so that you can deal with a new situation better
to make a fuss	to quarrel about petty points
to see eye to eye on	to agree fully | hold exactly the same opinion
stake (in sth)	important part or share in a business, plan, etc. that is important to you and that you want to be successful |something that you risk losing, especially money, when you try to predict the result of a race, game, etc., or when you are involved in an activity that can succeed or fail |money that sb invests in a company
to be short-staffed	inadequate in number of workers or assistants etc.
rat race	a confusing scramble, struggle, or way of living that does not seem to have a purpose
to exert	to use power or influence to affect sb/sth
crunch time	crucial moment, when sth long awaited is going to happen | critical period of time during which it is necessary to work hard and fast 
runaway success	happening very easily or quickly, and not able to be controlled
hip	fashionable, trendy
to unveil	to reveal, disclose
to cede	to give up
to dabble	to play in or as if in water, as of small children, to work with in an amateurish manner
revered	respected, admired
niche player	company present in a small segment of a market
to be entitled	qualified for by right according to law
seamless	having no spaces or pauses between one part and the next
fully-fledged	completely developed | with all the qualifications necessary for sth
shrewd	clever at understanding and making judgements about a situation | astute
circumspect /'sə:kəm,spekt/	thinking very carefully about sth before doing it, because there may be risks involved
to come back from behind	when an athlete or sports team engaged in a competition overcomes a substantial disadvantage in points or position
venue	place where people meet for an organized event, for example a concert, sporting event or conference
economies of scale	when production costs are reduced by producing substantial quantities
differentiation /,difə:,entʃi:'eiʃən/	discrimination between things as different and distinct
switching costs	costs involved in changing hardware from one producer to another
to exert	to use power or influence to affect sb/sth
bizarre	strange, odd
confident	sure of oneself
outbreak	sudden eruption of anger, war, disease, rebellion, etc
in case	because of a possibility of something happening, being needed, etc | in connection with someone or something, or in the situation of something | an in case-clause gives a reason while an if-clause describes a condition
supposing that	used to ask sb to pretend that sth is true or to imagine that sth will happen
provided that	(only) if - used to emphasise if | impose specific conditions or set limits on a situation | as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen
to escort sb from	to accompany
to patrol	to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it
squad	section of a police force that deals with a particular type of crime | group of players or competitors from which a team is chosen for a particular game or match
to close off	to isolate or separate
premises	building and land near to it that a business owns or uses
disruption	act of delaying or interrupting the continuity 
riverbank	ground along either side of a river
to reassure /ˌriːəˈʃɔːr/	to comfort someone and stop them from worrying
to dispatch ~ sb/sth (to ...) (formal)	to send sb/sth somewhere, especially for a special purpose
to blow up	to break or destroy or to be destroyed by explosion
circumstance	conditions and facts that are connected with and affect a situation, an event or an action
faulty	not perfect | not working or made correctly
bizarre	strange, odd
confident	sure of oneself
outbreak	sudden eruption of anger, war, disease, rebellion, etc
in case	because of a possibility of something happening, being needed, etc | in connection with someone or something, or in the situation of something | an in case-clause gives a reason while an if-clause describes a condition
supposing that	used to ask sb to pretend that sth is true or to imagine that sth will happen
provided that	(only) if - used to emphasise if | impose specific conditions or set limits on a situation | as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen
to escort sb from	to accompany
to patrol	to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it
squad	section of a police force that deals with a particular type of crime | group of players or competitors from which a team is chosen for a particular game or match
to close off	to isolate or separate
premises	building and land near to it that a business owns or uses
disruption	act of delaying or interrupting the continuity 
riverbank	ground along either side of a river
bizarre	strange, odd
confident	sure of oneself
outbreak	sudden eruption of anger, war, disease, rebellion, etc
in case	because of a possibility of something happening, being needed, etc | in connection with someone or something, or in the situation of something | an in case-clause gives a reason while an if-clause describes a condition
supposing that	used to ask sb to pretend that sth is true or to imagine that sth will happen
provided that	(only) if - used to emphasise if | impose specific conditions or set limits on a situation | as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen
to escort sb from	to accompany
to patrol	to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it
squad	section of a police force that deals with a particular type of crime | group of players or competitors from which a team is chosen for a particular game or match
to close off	to isolate or separate
premises	building and land near to it that a business owns or uses
disruption	act of delaying or interrupting the continuity 
riverbank	ground along either side of a river
to breach	not to keep to an agreement or not keep a promise


teething	small problems that a company, product, system, etc. has at the beginning |Despite different teething problems our company is anticipating a prosperous year 2023
black swan	metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences
fix	(informal) solution to a problem, especially an easy or temporary one
glitch	(informal) small problem or fault that stops sth working successfully
to pre-empt	to prevent something from happening by taking action first
runway	long narrow strip of ground with a hard surface that an aircraft takes off from and lands on
to be out of one's mind	unable to behave or deal with things normally because something has made you very worried, unhappy, or angry
scam	clever and dishonest plan for making money
Pareto principle	rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect

to foster	to promote the growth of
to contrive	to make or work out a plan for | to devise
contrived	artificially formal | showing effects of planning or manipulation
to persist	to refuse to stop | continue firmly or obstinately (in an opinion or a course of action) esp. despite obstacles, remonstrance...
dab hand (at sth)	person who is very good at doing sth or using sth
pedestrian	without any imagination or excitement | dull
DOS	Dept of State, federal department in the United States that sets and maintains foreign policies
to cook up	to plan and put together | make up | invent
storm	situation in which a lot of people suddenly express very strong feelings about sth
to pitch in	(informal) to join in and help with an activity, by doing some of the work or by giving money, advice, etc
dispersed	spread over a wide area
to resort to	to do something because there is no other way of achieving something
pastoral /ˈpɑ:stərəl/	relating to the work of a priest or teacher in giving help and advice on personal matters, not just those connected with religion or education
to steer	to take control of a situation and influence the way in which it develops | to control the direction in which a boat, car, etc. moves
C2	command and control form of management (vertical)
empowered management	form of management where someone is given an instruction and left to do it how they want
to contrive	to make or work out a plan for | to devise

sustainable	involving the use of natural products and energy in a way that does not harm the environment
black tie	very formal men's clothes worn for a social event, usually including a black bow tie
fancy dress	clothes that you wear for fun to make you look like a particular type of person 
collateral	guarantee
to break even	to attain a level at which there is neither gain nor loss, as in business
sustainable	involving the use of natural products and energy in a way that does not harm the environment
black tie	very formal men's clothes worn for a social event, usually including a black bow tie
fancy dress	clothes that you wear for fun to make you look like a particular type of person
learning curve	rate at which you learn a new subject or a new skill | the process of learning from the mistakes you make
in-the-field	away from the laboratory, office, or studio | engaged in practical work in a natural environment
learning curve	rate at which you learn a new subject or a new skill | the process of learning from the mistakes you make
in-the-field	away from the laboratory, office, or studio | engaged in practical work in a natural environment